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Natural Energy USA Reviews

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85 User Reviews

5.5

Overall Score

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Summary of Reviews

Star Rating

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3.0

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85 Reviews

Review Breakdown

5 grade

36%

4 grade

11%

3 grade

8%

2 grade

6%

1 grade

39%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Verified Customer

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Julius Beretta

Solar Panels were installed in 2013. No complaints with installation as well as products. However once the installation was completed and after a few years, communication with Natural Energy USA was difficult. Do they have a real store front? Telephone number only takes messages and it is very hard to get to talk to a real person.

4 years ago

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Brian & Amy

It produces more energy than the ones made in the US. Installation was great. They were on time and efficient and clean. After I have had issues. They were great when I was a potential customer but they don’t want to talk to me now. I’ve called several times for adding panels and getting things done but they never call me back.

5 years ago

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Lee

Overall they are good. It does take a little bit to get to them. Installation went very well. The installers they get to do the job are very great and it looks very neat.

5 years ago

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Calvin

They’re pretty good at what they do. They did a pretty good job installing it and it has been working. It was very convenient.

5 years ago

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William & Sharon

This company is kind of a mixed bag. We have had to have some things replaced on it and it is most of the time impossible to get a hold of them.

5 years ago

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Dhruvisha & Meenesh

I have to reach out to customer service several times to get an appointment but other than that they are fine and efficient.

5 years ago

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Bac

Good system. Good service. Customer service is easy to contact. Everything is going well but we do get a leak every season we have rain.

5 years ago

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ayse

the solar works well, the telephone service is patient and capable but I wasn't told all the details when buying

4 years ago

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Patricia Hedges

Good company, poor customer service.. have been trying to reach them for over two years.

4 years ago

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