Independent Power Systems Reviews

We hired Independent Power to install two large solar arrays on our hotels in Estes Park—a 93kW (211-panel) and a 75kW (170-panel) system, both installed in 2020. This review reflects our long-term experience with Independent Power, including their post-installation support. Unfortunately, our experience has been disappointing from the outset. The project was scheduled for a two-week installation, which was crucial for our seasonal business, but it ultimately took more than six months to complete. During installation, one of the panels blew off the roof and landed in a neighboring field—a dangerous event that could have caused serious injury. Another issue involved the lack of foresight regarding snow accumulation. Despite being a Colorado-based company, the design failed to account for snow sliding off solar panels onto customer vehicles. As a result, the team had to retrofit snow fencing and relocate panels, requiring significant re-engineering after the initial installation—an outcome that was both inconvenient and disruptive. After installation, problems persisted. When we experienced an inverter communication error, their service team not only failed to resolve the issue but also shorted out the communication board, subsequently blaming our internet configuration, which had not been changed. Most concerning is their customer support, or lack thereof. After investing over $400,000, we now receive little to no response or assistance. This raises serious questions about how they might treat smaller customers once the installation is finished. In summary, I would not recommend Independent Power. Our experience was characterized by over-promising, under-delivering, poor project management, and inadequate post-sale support. I urge anyone considering Independent Power to seriously research alternative providers.

We've had our Independent Power System since Nov 2015. We have 45 panels except for a couple months in the winter it covers all the costs it takes to heat and cool our 3,300 square foot home. Has been very dependable for us. Good company to work with. Excellent Solar Panels with a great Warranty. We paid 1/2 down and received a loan for the other 1/2 and had a 1 1/2 to pay the rest with no Interest if paid before the deadline. So happy we went with this great company and purchased their system. Best on the market.

Extremely satisfied with ISP 's panels ,inverters, and installation. Very professional from site mapping to Installation that was done with extreme care for my roof . I have been on line since August 2016 with full monitoring on my laptop and smart phone and vey detail monthly reports from U.S. made Sun Power . I have electric heat, hot water, and air condition and have generated more Power than I have used with the surplus being sold for a little over $1000 YTD . Great Company Great Product Great Service Great People.

I was quite satisfied with the plan/proposal from Independent Power Systems for our solar system. I also was quite satisfied with their installation of the solar system. Their staff cooperated with me in working out details for parts of the installation I agreed to do - digging and back-filling of a trench for the connection of the solar power service to the existing electrical service for our home. They also have been responsive when I have had questions regarding the operation of the solar system. The system has been trouble free and has provided about 98% of our electricity consumption during the 4.5 years it has been in operation.

IPS installed solar panels at our home 2 years ago and we liked working with IPS. We disagree with your assessment that there is no inverter warranty - ours is covered under for 25 years. When we had questions or disagreements with the installation, the owner came onsite for a personal conference. We are delighted with solar energy and hope to add more in the future. We wish the panels had been installed higher from the ground so that the snow could melt off more easily.

Informative sales. Efficient installation. Poor customer service and trouble shooting follow up. Micro inverters are failing and no longer under warranty. (A few fail each year since installation). Poor and non existent response from IPS.