GreenBrilliance Reviews

They charge a 1350$ warranty transfer fee when selling your house that is not disclosed in the contract. They also over estimate how much the panels will produce and reduce your electricity bill.

When I first purchased from GreenBrilliance, I would have given 5 stars. After my house almost burning down and their being unresponsive for 2-3 months. They did eventually (4 months total) repair the system, but having missed prodcution from Oct through Jan, I will now come up short on my netmeetering for the summer. The Owner, Amir, had promised some assistance due to their slow and extremely long time to repair the system. Now when I email and call I get ZERO response. Do NOT go with GreenBrilliance, you may like the initial price but the service, support and communcation are non-existent.

We have had a horrible experience with this company. It has been 8 months since we signed the contract and so far we don’t have working solar panels. 1st they changed where the panels were on our new roof and moved some to the other side of the house which does not get as much light. We were not told about this change and holes had already been drilled into our roof when we found out about the shift in placement. These panels do get considerably less light and it would have been nice to have the option to not put panels in the first place and save money rather than have panels on our roof that are in a sub-optimal position. 2. When we finally got our system put in one of the main parts was broken. We were told 4 weeks, 9 weeks later we still don’t have the system working. I was told that the issue was the part getting shipped from the supplier. When I called the supplier I found out they had received it already. That was communicated with them a week ago and we still don’t even have an appointment set up to install. My spouse and I have resorted to both sending update requests and those are still ignored. They are a very good company before the contract is signed. Were very helpful and seemed like they were going to be easy to work with, however once pen hit paper, it has been radio silence. We have to follow up constantly and get no where. This has been REALLY frustrating process and I strongly advise others to reconsider working with this company.

Greenbrilliance and other companies like Vivint are trying to SCAM people; especially the elderly. Make sure they tell you the cost upright and upfront.Make sure you get paper receipts right away. You only have 3 DAYS to cancel. Do not sign anything until you see a paper contract with figures and numbers. The sales rep is mischievous and devious. You will be told that it is free with tax credits and shown people with checks from govt and power companies. LIES. Nothing belongs to you-All to the solar company. It is an exorbitant one sided contract. Do not give someone control over your house and your life. We work too hard to get scam by this kind of crap. .................................. Need to put a star to comment. What bull!!!

The owner of Green Brilliance, Sumit B, did nothing about his agent, Eric S, over charging us and making false promises about services. Eric S promised to cut trees down on our property so solar system would be viable at my location. This promise not fulfilled and eventually cost us $10,000. Then we brought these concerns to the owner, Sumit B, and he promised to look into them and get back to us personally. Never did he do this, The owner of Green Brilliane should not be trusted and his agents are worst.

GreenBrilliance, LLC installed solar at our house in July 2022, and the installed solar has not worked correctly ever since. They do not respond to contractual warranty agreements and do not seem to care about customer service.