GoSun Reviews

4.5

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7 User Reviews

4.5

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7 User Reviews

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Summary of Reviews

Star Rating

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7 Reviews

Review Breakdown

5 grade

86%

4 grade

3 grade

2 grade

1 grade

14%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Melissa Change

It gets down to temperature rather quickly and maintains it perfectly. It is very convenient to have wheels and an extendable handle to maneuver the cooler around. While the weight is not too bad the compressor does add some additional weight to it.

2 years ago

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peg Mill Valley, CA

These days, so often customer service means you get on the phone and wait for an hour for someone that can't help you. My experience with GoSun was the opposite. When I had an issue, I was able to easily reached someone, and Alex went the extra mile to solve my problem. Thank you GoSun!

3 years ago

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Laura Walton

I just took this on a 4 day camping trip, and it worked really well. This cooler has performed really well. Kept drinks and food cold all week fairly easily. I like it a lot and I think it's a good value compared to others.

2 years ago

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Lora Maner

My neighbor had the Dometic, and he was surprised how much less the Gosun cost than his, yet the Gosun seemed to have more room. I also like that the Gosun had a pull out handle and wheels.

2 years ago

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Md Mozir Uddin Rangpur City, 55

The product is working great so I love it. I told some of my friends to buy the product. I said about this product to my working place everybody loves it. you guys will get some orders from my friends in a few days.

2 years ago

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Heather Ruth-Durham Kaunakakai, HI

I am an investor in GoSun so it pains me to say that I have had an awful experience with this company. I received an offer to try the Chill Cooler and paid $425.15 for lithium powered cooler. It took about 2 months to arrive and never worked. I contacted the company and they sent a replacement, which never arrived. I have requested a refund several times and a return ship label to send the $424.15 paperweight back. They respond that time has run out, even though I reported the problem within days of receiving the Chill cooler. I have found the company to be unable to stand by the product and the Chill cooler to be useless to me.

2 years ago

Reply from GoSun

We are not sure who you spoke, with , but we offer a complete no question asked warranty. The Chill is an amazing product, and have never heard of it not working upon arrival. There

is no such thing as time running out. Indeed the very simple form is online if you have any issues at all here. https://gosun.co/pages/help-center

We dont offer for folks to"try" things, so we are a bit confused there. If you cannot fill out the online form, contact us direct with your invoice number at support@gosun.co

Jun. 6th, 2022

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Rina Laila Easmin Rangpur City, 55

I like the power adaptability. It can be powered from anywhere. It is used for picnics.

2 years ago