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Glyde Solar Reviews

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4.0

Overall Score

Star Rating

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2.0

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14 Reviews

Review Breakdown

5 grade

14%

4 grade

7%

3 grade

0%

2 grade

21%

1 grade

57%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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James Ashby Colorado Springs, CO

Everything was going great up until the installation. They came out and began the installation on my home on July 1st. Since then, they've had the electrical inspector out five times and still haven't passed. It's now been 2 1/2 months and my first loan payment is due. They promised me I wouldn't have to pay anything until the power was turned on, but as far as I know we're still weeks away from that happening. I've expressed my concerns but can't get in touch with anyone on the management team, and no one is doing anything to help. Weeks would pass without hearing a thing. Then suddenly they'd send out another inspector, even though no one had come around to make any changes. Their whole company seems deeply disorganized and incapable of keeping this project on schedule. Now I have to make a payment on a solar array that's sitting on my house doing nothing. Go with a different company that is more on top of things and willing to help. Edit: As of 9/26, I've received my refund for my first loan payment and it sounds like everything is finished finally from Glyde's perspective, so the utilities should let us turn the power on soon. I'm grateful Glyde took my complaints seriously.

3 years ago Edited September 27, 2022