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Glyde Solar Reviews

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4.2

Overall Score

Star Rating

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2.2

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12 Reviews

Review Breakdown

5 grade

17%

4 grade

8%

3 grade

0%

2 grade

25%

1 grade

50%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Isaiah Alexander

There’s so many slow companies out there that exist. So much uncertainty I had at first going through the process. Most all companies said they’ll be no mistakes that will ever be made. Glyde Solar was quick and made me feel like they cared whenever I had a question or when something during the process was holding the project back. If you’re considering companies I can tell you in Colorado they do a premium job. Thanks !

2 years ago

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James Ashby Colorado Springs, CO

Everything was going great up until the installation. They came out and began the installation on my home on July 1st. Since then, they've had the electrical inspector out five times and still haven't passed. It's now been 2 1/2 months and my first loan payment is due. They promised me I wouldn't have to pay anything until the power was turned on, but as far as I know we're still weeks away from that happening. I've expressed my concerns but can't get in touch with anyone on the management team, and no one is doing anything to help. Weeks would pass without hearing a thing. Then suddenly they'd send out another inspector, even though no one had come around to make any changes. Their whole company seems deeply disorganized and incapable of keeping this project on schedule. Now I have to make a payment on a solar array that's sitting on my house doing nothing. Go with a different company that is more on top of things and willing to help. Edit: As of 9/26, I've received my refund for my first loan payment and it sounds like everything is finished finally from Glyde's perspective, so the utilities should let us turn the power on soon. I'm grateful Glyde took my complaints seriously.

2 years ago Edited September 27, 2022

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Stacey Steffen Queen Creek, AZ

It took way too long to get it up and going to where I had to make 2 payments on the loan before my solar was even turned on. It has been turned on for 2 months and they still haven't came and added more insulation yet or done the duct sealing. I am not happy at all!!

2 years ago

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Reid Rosenberg

Really hated this whole experience. High pressure tactics. Told I could change my mind, so I signed while being rushed through a contract and being video recorded during the signing. Changed my mind after inspection when inspector shows up in competitor's hat. Threatened with $1000 fee, and they did me a favor of reducing it to $400.

7 months ago

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sub priz Amarillo, TX

it has taken too long to even get them to even begin to make power still isn't turned on yet and now we have a payment due so I can't comment on the service yet

2 years ago

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Reply from Glyde Solar

Thank you so much for your review. Every customer’s opinion matters to us as we continually strive to improve our service. We’re sorry that you are unhappy with how long the system took to be turned on. Unfortunately, once the panels are installed, we must wait for permission to operate the system from the utility company, and it is out of our control when that comes in. We would be even more grateful if you could contact us to tell us what we could do to improve your experience.

Mar. 16th, 2022

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Joe Richard Durham, NC

I would highly recommend steering clear of Glyde Solar. These guys are just about selling you panels and moving on. With our system it took forever to get the system permitted and installed, the sub-contractor they used (I'll have a review for them, too) sent workers that don't even speak English. How can you communicate with your customer when you can't speak the local language? We contracted for REC panels, and on install day they arrived with a cheaper panel. No one spoke to us beforehand about switching equipment, so I'm suspecting they were hoping we wouldn't notice. They also showed up one panel short. They finally got everything installed and sent the inspector out. Guess what? Inspection FAILED!! They sent guys out to supposedly fix it, but they have still not scheduled the inspection. We signed the contract in June, and here we are going into December and we're still not on. I call and text. No response. I guess since we were cash customers they got their money and ghosted us. I guess I'm on my own to try and get this inspected and turned on . At least I got to know a few folks in the inspection office and Duke Energy so I can do this, but this is something Glyde should be doing. If I could turn back the clock... Jason S is as awful as they come. If that guy comes knocking on your door I highly recommend kindly turning him away. His cohort Marcus will say anything to get you to sign. They're terrible. If we ever get this thing working, I hope we don't ever have a warranty issue. For those reading this, steer clear!

1 year ago Edited December 1, 2022

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Shalev Nemenoff Tampa, FL

the only true company that takes the time to educate the customer and walk them through every steps of their solar journey

2 years ago

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Paige Boron Houston, TX

They have screwed us over. Panels don’t work. No one will come out to fix them. Been a year. I have to pay them 164 per month plus my normal electric bill. 200 or more on top of the 164. Stay clear. No customer service. Stay clear

1 year ago

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Tatyana Konrade

Horrible communication, were not there when we needed to connect the system so instead of it being done fast it became a even bigger hassle. They take their time with every step which makes the process horrible for you. Worst company I have ever dealt with. Very unprofessional.

1 year ago

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Ben Hobbs Fort Worth, TX

I'm a gutter subcontractor in DFW who was stiffed by Jesse S. Homeowner financed the project, paying in full for solar and gutters. No one can get in touch with Jesse, who apparently took the money and ran. Avoid this company like the plague.

2 years ago

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Cristian Villar Laredo, TX

At the beginning we thought the service was going to run smooth. However the process was long

2 years ago

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Curtis Liles

They are trying to do a large change order for no reason, I’m assuming this is a scam they normally try.

1 year ago