G3 Solar Reviews

Communication was OK - could have been a bit better. It was nice to know I had someone's contact that I could always reach out to. My install still has been activated due to failing inspection and is currently being reviewed. I oftentimes had to reach out to find the status of something instead of it behind done in advance. I always got an answer which was very nice.

Our experience so far has been inconsistent. There seems to be no single point of contact that can provide clear guidance and updates on our system. We have received emails and texts from different representatives with conflicting instructions and information. We still do not know by when our system will be ready to go even though we initiated the process in May of 2022 and the panels were installed more than six weeks ago.

I'll start off saying that the end result was good.But getting there was super frustrating at many stages. The wrong equipment was delivered and I had to argue quite a bit to get there right equipment (that was stated on the contract). The install itself didn't take 1-2 days - it was protracted over several weeks, with long periods of time of G3 not having any idea when installers would come out again and keep working.And finally, commissioning the system took 2 separate visits from 2 different installers.