Fusion Power: Read 366 User Reviews From Real Homeowners

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Verified Customer

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ALICIA MANRIQUEZ Phoenix, AZ

I rate them highly because of the Honesty of Solar rep , Zach Bee. The key to getting your Solar is in the Honesty of the Representative quoting you and not over selling the solar. I have paid off my Solar and also received my tax credit, which was like bonus. By bill has bee n in the negative. Saving so much money. This is because I was not oversold on my Solar.

4 years ago

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Verified Customer

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Hanrion

Any time I’ve had any issues or problems, they’ve been able to resolve my issues right then and there and if they couldn’t they were able to give me a time line and they stuck with it. Everything has panned out exactly as they said. Installation was seamless. They came in and took care of it. I didn’t have to do anything. I would like it more if they used a different financing company.

4 years ago

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Verified Customer

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Lisa Queen Creek, AZ

The equipment looks sturdy. We’ve noticed that it is definitely working and there is a big difference in our bill. It is expensive but it would definitely recommend them. There are so many different companies involved with fusion power that I did have issues with a few in the beginning but customer service is easy to get in contact with and overall it wasn’t too bad.

4 years ago

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Verified Customer

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Calin Peoria, AZ

Overall it has been a good experience. They could be a bit more transparent with you with every detail of the process to make the transition a little easier but the only downside is the loan company they use. It was only inconvenient but you can’t really avoid those things. It is not so much their fault as mine.

4 years ago

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Verified Customer

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Beverly

All my expectations are met. I am banking on them for the hot Arizona summer. They have been very attentive and answered all my questions. Installation was poor because I have a metal roof so it was three months before it was installed.

4 years ago

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Verified Customer

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V Litchfield Park, AZ

Customer service is great. There are no hassles if you call. They are really easy to work with. I had an issue with the pressure on my ceiling and they came out within the week to make sure to fix the problem. It was fantastic. They made sure everything was clean after it was installed. The panels are working. I am happy with the whole system.

4 years ago

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Verified Customer

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John Sun City, AZ

The little I’ve had to be in contact with customer service, they have done follow ups if I haven’t responded. They are fast and efficient. I am satisfied with the installation and the crew. They were fast and informative. The manager was terrific. He took the time to point things and explain things.

4 years ago

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Verified Customer

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Anthony Peoria, AZ

My sales rep was phenomenal. He put everything out there for me so I understood very clearly. There are no hidden charges or things. They don’t try to sugar coat things. All my questions were answered. They have been on top of my situation from the beginning.

4 years ago

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Verified Customer

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Mark Sun City West, AZ

Fusion Power employees understand their business and could answer my questions. They communicated with me throughout the installation and managed the project expertly. Everything happened on time or they let me know about the time adjustment before it happened.

4 years ago

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Verified Customer

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Gearold Sun City, AZ

Everything is neat. They’ve done a great job. It is installed very well. My problem was I was told was not going to pay the fees but I still had $30 in fees. I would still recommend them to people though I would tell them to get more panels.

4 years ago

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Verified Customer

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Gomez Marana, AZ

The salesman was not shady like some other walk up salespeople. I have never liked any other salesman before. The installation was perfect and flawless. I haven’t had a single issue. Everything was painless and the people were courteous.

4 years ago

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Verified Customer

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Diane Phoenix, AZ

For the last two months I’ve had zero electric bills. The equipment is doing what it needs to do. It is a good company. They communicate well, which is really important through the whole process. I always had the information and I knew what was going to happen.

4 years ago

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Verified Customer

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Fern Arizona City, AZ

You can’t talk to an actual human being, you have to go through a computer when you call customer service and I hate that because I am not very computer savvy. They equipment seems to be working very well and I haven’t had any real issues but I would like people in the office to call.

4 years ago

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Verified Customer

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Jeremiah Phoenix, AZ

My sales guy answered all my questions and made me feel comfortable about the financial decision. He really took the time to listen to all my questions. It has lived up to what it is supposed to so I don’t have any complaints. Everything fusion power has done has been good.

4 years ago

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Verified Customer

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Jason McDonnell Mesa, AZ

Every process from the sales team to the installation to the turning on of the panels was extremely smooth. I never felt like I was being coerced into something I didn't want. Very professional and helpful.

4 years ago

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Verified Customer

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Michael Surprise, AZ

I have recommended Fusion Power to friends and two of them have already used them for installation. They were great. They were neat. It was efficient and quick and they equipment has help up.

4 years ago

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Verified Customer

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carol r benson Sun City West, AZ

Equipment is good and I haven't had to pay a utility bill so far even after the hot summer we had last year. The lease payment covers it along with the credit I accumlate in the winter.

4 years ago

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Verified Customer

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Richard Ehlert Sun City, AZ

The Fusion Power representative explained things well to us before sign up. The installation and usage has gone just as we expected. Any questions we have had were answered promptly and explained well.

4 years ago

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Verified Customer

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Barbara Sun City West, AZ

It has stood up well against storms and bad things that have happened. It has gone very well. One time a person in my neighborhood turned off my power and they were out immediately to restore my power.

4 years ago

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Verified Customer

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Sanchez Gilbert, AZ

Equipment works as advertised. I had a personal relationship with the salesman. There were a couple of questions I had that it took them a couple of days for them to call back but I understand they are very busy.

4 years ago

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Verified Customer

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Thon Sun City West, AZ

It seems to be working for us fine. They did what they said they were going to do. The people are nice and the sales pitch was good. They kept us in the loop about everything.

4 years ago

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Verified Customer

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Steven Holland Goodyear, AZ

Great timely service friendly staff! On time professional servicemen, very knowledgeable and efficient! Every questions I ask was answered with assured response. Trust worthy work ethics with safety first at all times.

4 years ago

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Verified Customer

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Sue Sun City West, AZ

They are very professional. Knew how to get the job done. So far has saved us a lot of money. Showed us how everything works in terms we could understand. Getting rewards like the gift cards is a wonderful addition.

4 years ago

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Verified Customer

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Bryan Queen Creek, AZ

Customer service is pretty timely getting back to us if we have any issues. If we have any questions, it is always easy to get a hold of somebody. We liked the sales person. He answered all of our questions.

4 years ago

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Verified Customer

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Anthony Mesa, AZ

Highly recommend. It looks very nice and clean. Even the wiring is almost unnoticeable. The company has been responsive to every single questions and they are immediate with their help.

4 years ago

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Verified Customer

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Bob Mesa, AZ

Throughout the entire process they did a great job. It was very seamless and very smooth. Customer support was able to answer every question from start to end. They were very transparent.

4 years ago

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Verified Customer

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Fatherley Mesa, AZ

It looks nice from the street and we’ve had no problems with it. Every time I have to call customer support is it a positive experience. They are polite, courteous, and professional.

4 years ago

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Verified Customer

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Jennifer Queen Creek, AZ

Often there are delays but they do follow through eventually. We like the representation. We had a very clear plan and had an alternative plan when the original plan wasn’t working.

4 years ago

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Verified Customer

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Carolyn Florence, AZ

The insulation went really well, I have never seen something so quickly done in my life actually and the gentleman that did it was just very very good with what they did, cleaned up everything.

4 years ago

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Verified Customer

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Jenn Queen Creek, AZ

Good follow-up, great customer service. From the very beginning I was aware of cost, savings, and timelines for the installation. They followed up by phone/email/text.

4 years ago

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Verified Customer

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Edward Phoenix, AZ

I was impressed how quickly everything was put up. They came and did the job in one day. It was fabulous. It has been working well for me. I am happy I did it.

4 years ago

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Verified Customer

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Estelle Rockley Sun City, AZ

The savings is INCREDIBLE! There is nothing to worry about, check, fix, change. All systems are go, all the time. The bill last month was $2.54! Wow!

4 years ago

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Verified Customer

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Denise Peoria, AZ

Customer support is readily available to answer questions throughout the process. Anytime we needed anything, Fusion Power responded quickly. It is easy to understand.

4 years ago

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Verified Customer

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Dale Phoenix, AZ

All my questions have been answered to my satisfaction and the appointments were made and they showed up on time and cleaned up afterwards. It went very well.

4 years ago

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Verified Customer

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Carol Arizona City, AZ

Seems to be good. The installer were great. It can be difficult to figure out but once you get it set up it is night and day and customer service is the best it can be.

4 years ago

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Verified Customer

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Dixie Mesa, AZ

Fusion Power is very professional. Their installers know what they are doing and their team keeps you informed every step of the way. So excited to have solar!

4 years ago

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Verified Customer

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Lloyd Chowchilla, CA

I like the representation though sometimes I don’t get the right answers but it could be because I didn’t ask the right questions. It was installed very good.

4 years ago

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Verified Customer

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Anonymous Phoenix, AZ

Everything had gone well. They got in quick and installed it before the day. They handled everything professionally. They’ve answered pretty much all my questions.

4 years ago

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Verified Customer

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Ryan Peoria, AZ

It went up smoothly and perfectly. I have done a lot of my own research on the equipment and I have concluded it is the best equipment for our property.

4 years ago

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Verified Customer

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Frances Sun City, AZ

Everything was taken care of, I didn’t have to worry about anything. Their customer support seems like it is very helpful. The equipment produces well.

4 years ago

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Verified Customer

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Lianne Mesa, AZ

I am comfortable with the sale. They explained the product and service really well. They are really knowledgeable. It seems to be working as it is supposed to.

4 years ago

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Verified Customer

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H Mesa, AZ

It was a good choice and a fair price. They’ve been good about taking care of me and answering my questions. It was installed very quickly and nicely as well.

4 years ago

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Lewis Gilbert, AZ

This company came in and explained in detail the how the the solar was going to work and answered all of my questions and concerns. The day of the install they were early did an amazing job and afterwards cleaned up. I can’t see any conduit at all they did an incredible job on the install. I am also saving thousands of dollars saving hundred of dollars in a single month in the summer!

4 years ago

Reply from Fusion Power

Thanks Lewis

Apr. 26th, 2021

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Verified Customer

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Monica Hall Surprise, AZ

Outstanding agent Jayme C signed us up, followed up with us and every referral we provided. Installation went perfectly.

4 years ago

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Verified Customer

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Frisbie Sun City West, AZ

Everything has gone smoothly. They are efficient. We haven’t had to call anybody because everything is done correctly the first time.

4 years ago

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Verified Customer

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Richard Surprise, AZ

I am not sure we have enough panels on the roof but I like that there was no down payment and getting them installed went very well.

4 years ago

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Verified Customer

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Lund

Josh was able to answer questions when I needed answers. Installation was smooth. I haven’t had any problems with the system.

4 years ago

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Verified Customer

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Patsy Sun City, AZ

The two sales people I spoke with were the deciding factor for me to chose them. Their support is excellent. It has been smooth getting it installed.

4 years ago

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Verified Customer

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Bridget Gilbert, AZ

It is saving me a lot of money. The staff is friendly and does their job. I had some trouble downloading the app to see how my power grid is working.

4 years ago

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Verified Customer

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James B Blasingame Gilbert, AZ

They have been fast, efficient, friendly, and superheroes, taking care of problems and helping us above and beyond the call of duty!

4 years ago

Reply from Fusion Power

Thx!

May. 24th, 2021

Fusion Power Reviews

Summary of Reviews