Empower Energy Solutions: Read 51 User Reviews From Real Homeowners

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Featured Review

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Verified Customer

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Hillary Gabbett (Gabbett Painting)

Outstanding workmanship, competence , and professionalism. Seamlessly guided through a process I had no knowledge of. I have learned a great deal, improved quality of life. The work was completed 100% satisfaction. I would highly recommend this company.

2 years ago

Reply from Empower Energy Solutions

Thank you so much for your wonderful and thoughtful review. We will share this with our teams to further inspire them to continue to do our best to add an extra layer of security and protection for our current and potential customers.

Feb. 16th, 2024

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Featured Review

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Barry Worcester, MA

I’ve never dealt with a company that keeps you updated In such a timely and accurate way as Empower Solar. Everyone is pleasant, available and always willing to answer questions.

2 years ago

Reply from Empower Energy Solutions

Thank you, Barry. We appreciate your review, as we strive to offer our customers the best customer care possible.

Feb. 16th, 2024

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Verified Customer

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Joel Hannon USA

1 week ago

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Verified Customer

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Timothy Egan USA

3 weeks ago

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Verified Customer

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George Foryoung USA

3 weeks ago

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Verified Customer

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Mark Quaker

The company made the process quick and simple. Everything was done smoothly and within the time frames suggested by the company.

1 week ago

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Verified Customer

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Benjamin Zimmerman USA

4 months ago

Reply from Empower Energy Solutions

Thank you for sharing your positive experience with Empower Energy Solutions! We're thrilled to know our services met your expectations and appreciate your support.

Aug. 18th, 2025

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Verified Customer

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Rebecca Eastman-Derrow USA

4 months ago

Reply from Empower Energy Solutions

We’re grateful for your feedback and glad that Empower Energy Solutions could provide you with the energy solutions you needed. Your review helps us continue delivering excellent service!

Aug. 18th, 2025

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Verified Customer

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Josh Wagner

Great service! Roofing team was fast and couldn’t tell they were at the house it was cleaned so well! Solar team was clean and professional!

1 month ago

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Verified Customer

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Donna Mattison-Earls

They were up front about the price and what we could save.

3 days ago

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Verified Customer

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Susan Hurrell USA

4 months ago

Reply from Empower Energy Solutions

Thank you for taking the time to leave a review about your experience with Empower Energy Solutions. Your feedback means a lot and motivates us to keep improving!

Aug. 18th, 2025

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Verified Customer

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Benjamin Zimmerman NA

10 months ago

Reply from Empower Energy Solutions

We’re grateful for your feedback and glad that Empower Energy Solutions could provide you with the energy solutions you needed. Your review helps us continue delivering excellent service!

Jun. 16th, 2025

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Verified Customer

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Mark Bisaccia NA

10 months ago

Reply from Empower Energy Solutions

We appreciate your thoughtful review and are glad to hear that Empower Energy Solutions exceeded your expectations. Thank you for choosing us for your energy needs!

Jun. 16th, 2025

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Verified Customer

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Rebecca Eastman-Derrow NA

10 months ago

Reply from Empower Energy Solutions

Thank you for your kind review of Empower Energy Solutions! We're committed to providing great service, and your feedback encourages us to keep aiming higher.

Jun. 16th, 2025

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Verified Customer

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Nathan Beck NA

10 months ago

Reply from Empower Energy Solutions

Thank you for the fantastic five-star review! We’re thrilled to know that Empower Energy Solutions delivered a great experience for you. Your feedback helps us stay committed to offering top-quality service and solutions!

Jun. 16th, 2025

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Verified Customer

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Sara Rodriguez NA

11 months ago

Reply from Empower Energy Solutions

Thank you for your wonderful review and for choosing Empower Energy Solutions. We’re happy to know that our service met your needs and expectations. Your feedback not only makes our day but also helps us keep pushing toward excellence!

Jun. 16th, 2025

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Verified Customer

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Dorothy Smith NA

11 months ago

Reply from Empower Energy Solutions

Thank you for your kind review of Empower Energy Solutions! We're committed to providing great service, and your feedback encourages us to keep aiming higher.

Jun. 16th, 2025

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Verified Customer

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Benjamin K NA

11 months ago

Reply from Empower Energy Solutions

Thank you so much for sharing your experience with Empower Energy Solutions! We’re thrilled to hear that our services met your expectations. Your feedback motivates us to continue improving and delivering the best energy solutions possible.

Jun. 16th, 2025

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Verified Customer

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Larry Bigelow NA

11 months ago

Reply from Empower Energy Solutions

We truly appreciate you taking the time to leave a review of Empower Energy Solutions. It’s wonderful to hear that we were able to provide you with the energy solutions you needed. Your support means the world to us and helps us serve customers like you even better!

Jun. 16th, 2025

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Verified Customer

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Charles Peckham NA

11 months ago

Reply from Empower Energy Solutions

Thank you for your thoughtful review of Empower Energy Solutions! We’re glad to hear that our team and services left a positive impression on you. Your feedback helps us maintain our commitment to quality and customer satisfaction.

Jun. 16th, 2025

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Verified Customer

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Richard Beaulieu - Empower Energy Solutions USA

6 months ago

Reply from Empower Energy Solutions

Thank you for sharing your positive experience with Empower Energy Solutions! We're thrilled to know our services met your expectations and appreciate your support.

Jun. 16th, 2025

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Verified Customer

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Susan Hurrell USA

7 months ago

Reply from Empower Energy Solutions

We’re grateful for your feedback and glad that Empower Energy Solutions could provide you with the energy solutions you needed. Your review helps us continue delivering excellent service!

Jun. 16th, 2025

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Verified Customer

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Rasheeda Wright NA

1 year ago

Reply from Empower Energy Solutions

Thank you for the amazing five-star review! We're glad Empower Energy Solutions could deliver the service you deserved.

Oct. 22nd, 2024

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Verified Customer

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Jim Nelson Maine

1 year ago

Reply from Empower Energy Solutions

Thank you for the amazing five-star review! We're glad Empower Energy Solutions could deliver the service you deserved.

Oct. 22nd, 2024

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Verified Customer

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Kyle Hatherley NA

1 year ago

Reply from Empower Energy Solutions

Thank you for the fantastic five-star review! We’re thrilled to know that Empower Energy Solutions delivered a great experience for you. Your feedback helps us stay committed to offering top-quality service and solutions!

Oct. 22nd, 2024

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Verified Customer

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Meenal Goyal Connecticut

1 year ago

Reply from Empower Energy Solutions

Your five-star review made our day—thank you! We’re delighted that Empower Energy Solutions was able to meet your energy needs so effectively. We’ll keep working hard to ensure all our customers receive the same excellent service.

Oct. 22nd, 2024

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Verified Customer

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Mark Massachusetts

1 year ago

Reply from Empower Energy Solutions

Thank you for the five-star review! Your feedback helps us stay committed to delivering the best service possible.

Oct. 22nd, 2024

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Verified Customer

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Cheryl NA

1 year ago

Reply from Empower Energy Solutions

We greatly appreciate your five-star review of Empower Energy Solutions! It’s wonderful to know that our services exceeded your expectations. Your support motivates us to keep providing the best energy solutions for our customers.

Oct. 22nd, 2024

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Verified Customer

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Ian Rush Massachusetts

1 year ago

Reply from Empower Energy Solutions

Your five-star review made our day—thank you! We’re delighted that Empower Energy Solutions was able to meet your energy needs so effectively. We’ll keep working hard to ensure all our customers receive the same excellent service.

Oct. 22nd, 2024

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Verified Customer

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Michael Chipi N/A

1 year ago

Reply from Empower Energy Solutions

We truly appreciate your five-star rating! Your support motivates us to keep providing exceptional energy solutions.

Oct. 22nd, 2024

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Verified Customer

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Ann eastwoodann68@gmail.com

1 year ago

Reply from Empower Energy Solutions

Thank you for the glowing five-star review! We're so happy to know that our team provided you with the exceptional service you deserve. Your feedback is invaluable to us as we strive to maintain our high standards.

Oct. 22nd, 2024

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Verified Customer

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Jon Bill Gloucester, MA

1 year ago

Reply from Empower Energy Solutions

Thank you so much for your thoughtful and kind review. We are a mission-based company, dedicated to helping our customers stay energy-independent. Our customer service team is staffed with highly qualified folks who really care about our community. Your review will be shared internally to recognize their great work. All the best and stay well and safe.

Feb. 16th, 2024

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Verified Customer

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Patricia Callahan Plainville, CT

We had talked to another solar panel provider prior to speaking with Empower. The salesman was very aggressive and pushy, he made us uncomfortable,so we sent him on his way. A month or two later we spoke with Tamara and Alan from Empower. They gave us information and options, but no pressure. They always cheerfully responded to my many questions along the way. Once we signed, the process went very smoothly and progressed a bit quicker than we had expected. The crew installing the panels were courteous and also answered some questions for us. Overall, the experience was very positive. I would highly recommend Empower to anyone interested in Solar.

2 years ago

Reply from Empower Energy Solutions

Thank you so much for your wonderful and thoughtful review. We will share this with our teams to further inspire them to continue to do our best to add an extra layer of security and protection for our current and potential customers.

Feb. 16th, 2024

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Verified Customer

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Shelly Ni New Britain, CT

I am very happy with their service because they always put customers first. When I had questions and contacted them, they responded fast and solved problems. I chose them after comparing several solar companies because they provided competitive price, great customer services, and quality work. They are professional and transparent. I can’t be happier to have them as my solar energy provider!

2 years ago

Reply from Empower Energy Solutions

Thank you for taking the time to write a review Shelly! We certainly don’t want the cost of our products and services to stand in the way of you being protected. We strive to maintain the most competitive price that gives you real value out of what you are paying for. Thank you again for choosing Empower, and we are glad to have you as a member of our family.

Feb. 16th, 2024

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Verified Customer

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Tom Hyland

The solar system I was set up with has greatly reduced my monthly expenses. In fact normally the only amount we're paying is our loan which is much cheaper than our historical bills. Plus local incentives offset part of those payment. I was extremely grateful I went with empower solar when I did as energy costs have risen sharply since then. They also offer a lot of options and were very upfront and realistic about the solar performance/lifetime savings.

2 years ago

Reply from Empower Energy Solutions

Thank you for taking the time to write a review Tom!

Feb. 16th, 2024

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Verified Customer

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Ryan Dobson

From our first interaction with the team at Empower when a personable gentleman knocked on our door, through working with Jackson, the sales/account manager, all the way through installation, we had an absolutely wonderful experience. Everyone was knowledgeable, prompt, and professional. I honestly struggle to think of a similar experience that was so smooth from start to finish.

2 years ago

Reply from Empower Energy Solutions

Hello Ryan, thank you for your feedback. We really appreciate it. We're glad Jackson was helpful to you.

Feb. 16th, 2024

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Verified Customer

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Charles Weber

Very courteous sales staff who explained everything clearly and answered all our questions. Installation was very quick with professional results. Loving our solar. We build credits over the spring/summer and fall, and use them in the winter, resulting in a big reduction in our energy bills.

1 year ago

Reply from Empower Energy Solutions

Thank you so much for your thoughtful and kind review. We are a mission-based company, dedicated to helping our customers stay energy-independent. Our customer service team is staffed with highly qualified folks who really care about our community. Your review will be shared internally to recognize their great work. All the best and stay well and safe.

May. 2nd, 2024

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Verified Customer

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Charles Newport, RI

I couldn’t be happier. Right from the start everything went really well. My panels are actually making money! Chris was awesome every step of the way, always available to answer any of my questions. If you’re considering solar Empower is the way to go!

2 years ago

Reply from Empower Energy Solutions

Hello Charles, thank you for your feedback. We really appreciate it. We're glad Chris was helpful to you.

Feb. 16th, 2024

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Verified Customer

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Nina Torrington, CT

Our salesman Louis M friendly knowledgeable getting the paperwork for Eversource in order for approval .Once approved Empower Energy had the panels installed. Workers were very efficient.We are very satisfied with our experience

2 years ago

Reply from Empower Energy Solutions

Hello Nina, thank you for your feedback. We really appreciate it. We're glad Louis was helpful to you!

Feb. 16th, 2024

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Prince Collins Omorodion Eweka

The whole project was managed professionally from start to finish. I was kept informed throughout the process, and assistance was readily available when it comes to completing the paperwork. I will recommend them!

2 years ago

Reply from Empower Energy Solutions

Thanks so much for your feedback. We value our customers and appreciate the time you took to share your experience. We are so glad you got the help you need!

Feb. 16th, 2024

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Verified Customer

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Marc Fredette Waltham, MA

Liked - sales team was very knowledgeable and could always answer my questions. Disliked - the panel configuration couldn't be installed as proposed, but only found out the day of installation.

2 years ago

Reply from Empower Energy Solutions

Hi Marc. Thanks so much for your feedback. We value our customers and appreciate the time you took to share your experience. We're sorry to hear about your poor experience with our product. If you’d like to reach us directly, you can call (475) 221-2353. We look forward to speaking with you soon.

Feb. 16th, 2024

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Verified Customer

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AnnMarie Goodwin Thomaston, CT

Very professional, did exactly what they said they were going to do and more. Always answered every phone call and text within a reasonable time. Would highly recommend this company.

2 years ago

Reply from Empower Energy Solutions

Thank you, AnnMarie. We appreciate your review, as we strive to offer our customers the best customer care possible.

Feb. 16th, 2024

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Verified Customer

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Claire Hibbs-Cusson Oxford, CT

Excellent communication and education prior to signing the contract. Many tasks were taken care of by the team so that it was not a cumbersome process for us

2 years ago

Reply from Empower Energy Solutions

Hello Claire, thank you for your response to our service! We are glad to know your experience with our team went well. Thanks!

Feb. 16th, 2024

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Verified Customer

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Brian Wood NA

10 months ago

Reply from Empower Energy Solutions

Thank you so much for your five-star review! We're thrilled to know our services exceeded your expectations.

Jun. 16th, 2025

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Verified Customer

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Bruce NA

1 year ago

Reply from Empower Energy Solutions

Thank you so much for the five-star review! We're thrilled to hear that you had a great experience with Empower Energy Solutions. Your positive feedback inspires us to continue delivering top-notch service!

Oct. 22nd, 2024

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Wayne Dudley

This is my second system installed, and I must say Empower has it all over the previous system !

1 year ago

Reply from Empower Energy Solutions

Thank you for this wonderful review, Michael. We appreciate you being part of our growing community. All the best and stay well and safe.

May. 2nd, 2024

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Verified Customer

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Nathaniel Brown Denver, CO

Smooth experience. Was lovely getting our solar through them.

2 years ago

Reply from Empower Energy Solutions

Thank you for taking the time to write a review Nathaniel!

Feb. 16th, 2024

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Michael Newman Danielson, CT

Great communication throughout the process.

2 years ago

Reply from Empower Energy Solutions

Thank you for this wonderful review, Michael. We appreciate you being part of our growing community. All the best and stay well and safe.

Feb. 16th, 2024

Empower Energy Solutions Reviews

Summary of Reviews