Dividend Solar Reviews

We financed our panels through Dividend a year and a half ago. 5.9%. I was very clear with the salesman that the panels payment has to basically cancel our electric bill if we are going to do this. They put a 61 panel array on our 2400 sqft house that is supposed to handle not only the house but the guest house and grounds as well. $65,000 It should be clicking credits left and right. This array should be rockin and it kinda does but it only lowered our electric bill by about half, so now we have gone from $335 a month pre panel electric bill to $335 for panels and an additional $100 to $200 a month electric bill that was supposed to be wiped out. We have talked to the installers, we have crawled all up in Green Mountains grid so to speak trying to find out where our money is going. Comes down to we don't have enough of "Their" panels to produce what was expected. 61 Panels.. Gets even better, Jan 1st our bill shoots up $150 a month because we did not give Dividend our tax return from last year, which we didn't know we were supposed to, and our return was not as much as they claimed it was supposed to be anyway so even if we had we would have had a bill increase. So now I have gone from $335 a month to between $600 and touching $700 a month. BUT Wait there's more. So we called Dividend to find out what the pay off balance is so we can try to find somewhere else to refinance these things at a lower interest rate which is not rendering any results yet, and after 18 months of on time payments, we have paid a whopping $150 in principle so refinancing we are starting all over again. The cherry on top is we talked to the install company to see if they had any pull or suggestions and basically we are totally screwed. The company that installed them no longer even does business with Dividend. Now some people have had great experiences with them according to some of the reviews but be careful. Our fault was trusting what we were told instead of doing any comparison shopping. If we had we could have avoided all this.

Our experience with Dividend Solar (Green NRG) has been incredibly frustrating! We were promised that the solar panels would generate enough kWh to sell back and offset the cost. Not only has that NOT been the case, the solar panels barely generate enough to cover half of our consumption, but the equipment to deliver surplus kWh back to electric company was not even installed! The real issue is I cannot contact ANYONE in the company! Either it goes straight to voicemail and their voicemail is full (including MAIN NUMBER!), your call is simply disconnected if you press 2 for existing customer, or it gets sent to a messaging service to leave a request for a call back which never happens. I have emailed multiple people, called every number I can find and even tried calling the finance department for the loan and after being on hold for 20 minutes...you guessed it, I got sent to voicemail. How can there be so many positive reviews for such terrible service? It’s starting to feel like once they got their commission from me, they disappeared!

I would have rated them much higher (10?), but the outsourced installation, in our case, has proved to be seriously problematic. The problem revolves around an installer and system that does not measure up to its promised specifications for production. Dividend Solar seem to have worked diligently for many months to resolve the issues with the installer. They do not seem to be able to force/influence the installer at all. So it ( using outsourced installer) is a real problem for us that arguably could occur again for another customer. It's not for the want of trying. I believe Dividend Solar is still trying to resolve the issues, but it has been 1 year since we installed...

Representative sold this as a tax refund and not a tax credit. If you don’t owe taxes - you will never see the tax $ you’re supposed to pay Dividend Finance. Completely false advise we were given by the salesman. I’m holding out hope that Dividend will clear this up and I’m wrong, but everything I’m reading about solar tax credits are completely opposite to what I was told. I’m also not producing the energy promised and my “extra” balance from utility charges have increased every month. Not good...

When the solar company we engaged submitted our loan request we were turned down even though my credit rating is 798. In 25 years, I have never had an overdue bill. Dividend would not take into account the income that my husband and I receive from England even though we provided them with written evidence of the income. We therefore engaged another solar company, and our loan went through without the need to provide proof of income, and the interest rate was much lower than Dividend. So, were were not so disappointed because we got a much better deal after all.

We were originally impressed by the price and the salesman. However, after several dropped balls, we've had the system on the roof for 2 months and it's still not active.

So I chose them becuase they were on the top 5 solar companies in California, however, beyond initial telephone contact we have not had any more discussions.

I liked what I saw up to that point. As I learned and researched their guarantees and support my interest in them vanished. I could not recommend them.

Not positive. Seems like they were more interested in loans and financing than solar solutions