Direct Energy Solar Reviews

I was searching on Solar Companies for work and was curious on how Direct Energy Solar was rated. I was shocked, not the results I had with them at all. I purchased a 12.9KW system for $53K , got the rebate and paid the loan off in a year. I get about $215/mo in SRECs and bank enough credits April thru September to carry me through the short winter and snow days. My ROI was 2.5 years My experience with them was a 5/5. Sales though SREC's was spot on. Aidan was my project manager and was always a step ahead of my questions and needs. I am sorry that many of you didn't have the experience I did.

A great job from start to finish. The sales process was clearcut and transparent. They use a project manager system so there is one contact to deal with the entire time.The install was flawless. The crew was on time, neat and professional. Many companies drop the ball post sale but the DE PM explained the system monitoring and SREC process clearly. They also guarantee the system output. When we had a snowy February- there was very little production. I received a check to make up for the shortfall.. I have a great system and a tiny electrical bill- it doesn't get any better than this.

We had our system installed by Astrum Solar. Astrum Solar was purchased by Direct Energy and we have not had reason to actually deal with them. I do want to follow up on my review of our system. The system installed far exceeds our expectations. Direct Energy is not in California so we will have to use another company when we put solar on our rental properties. I don't know when California is going to put more roadblocks on making a profit on a solar installation for home owners but until they do I want to make all of our property solar. Any state that has a carbon tax should pay the offset credit to anyone creating a carbon credit.

Direct Energy Solar was by far the best solar provider that we worked with. While companies like Solar City and Vivint misrepresented their PPA as "Fixed", Direct Energy Solar was up front from day 1. At the time we were going solar they still offered the PPA, yet after comparing the pros and cons of both systems we realized that we would be saving money from day 1 and actually own the system. We never thought that I would make sense to own the panels but their between their 0 down financing program and warranty / guarantees we couldn't see any reason. We are now a year in to our solar journey and our payments is 180 a month, every month for the next 25 years (Including Eversource Meter Fee) as opposed to an average of 200 a month before going solar. Direct Energy solar offered a much better warranty and production guarantee then Solar City and Vivint (25 Year Inverter, 20 Years Production Equipment Workmanship). If you are considering going solar I would advise that you get a proposal from Direct Energy Solar

I have just had a solar system installed by Direct Energy Solar. The Sales Rep who came out was excellent. He explained everything about the system, effectively & did not do any high pressure sales on me. I signed up in Dec of 2015 but had to wait several months for permitting by Baltimore City which was not their fault- my next contact was a wonderful, very patient rep, answering all my questions & explaining the installation process. I was called so I would know exactly when they were coming, & how long the job would take. I found this very helpful. A crew came from Maryland & installed the panels, quickly & efficiently ...... this crew was very nice & worked hard all day. The electrician on their crew explained that on the next day, they would have to rout the piping from the inverter, up to the roof - with a lot of cris-crossing to get around my awning, etc. The next day an entirely different crew appeared from New Jersey, to help out the Md. crew.....& they were just awesome! they re-routed the piping straight up the brick avoiding any awning problems .....they worked very hard all day, in good humor & were polite & courteous. So now I am up & running, & I am especially pleased with the appearance of my LG panels....they are completely black & blend in nicely with the neighborhood. Looking forward to saving on my electric bills! Pat

Had 26 panels installed on my roof and most months my electric bill is either nothing slightly more. During the winter months may go up to $200 because heat with ashp’s. Got my srecs and tax credits after installation. I’m pleased with their installation and operation. The only issue I had is, they had their structural eng review my roof joists by pictures, whereas I hired an engineer to visit the site. Thank goodness I did , my joists needed to be doubled up. All this is mute point,they no longer do residential solar.

Installed in oct 2015 and have had one micro inverter replaced and the system has worked fine. I must say I have not paid an electric bill since installation which is a big plus considering my house is 1978 sq. feet with central air and an above ground 20' swimming pool. I have 6" insulation in the walls and most of my lighting has been upgraded to energy saving bulbs

Sales process was clear and accurate. My expectations were exceeded. A total painless installation. Direct Energy coordinated/obtained town (building) permits, inspections, integration with PSEG (local power company) etc. Product outperforms my expectations. Assuming reasonable site situation, solar is a no brainer. I am now considering purchasing an electric hot water heater since my system produces more than I consume. I purchased the system outright so my monthly bill is about $10 which covers the grid connection fee from PSEG.

We recently installed solar on our home. From start to finish we had a great experience. Our salesman was extremely knowledgeable and incredibly responsive to our questions. The install process was painless. We've had solar for 3 months now and the first two months our electric bill was zero and this month it was only about twenty dollars. Going solar with Direct Energy has been a wonderful experience. This system will pay for itself in no time.

We had a system installed by Direct Energy Solar a couple months back. We did a PPA option with them an were very happy with the process. The sales rep that came out to meet with us was very informative, and showed us how much money we could be saving. Install took a little bit longer than expected, but that was mostly becuase of permitting. the installation crew was very polite and professional. You don't always see that in the construction industry! Since installed our bill has been 1/3 of what it was before. Would recommend to anybody interested.

Direct Energy Solar installed a small system (12 panels) on my Cape Cod home. They were professional, competent and delivered what was agree to and in the time frame expected. I am very pleased with their system and workmen. I bought the system which is the only way to go for maximum savings.

I had a 10kW system installed on my house. The sales process was amazing, customer service fantastic and I am very happy with the overall product. Used the loan program since this allowed me not to use any of my own money and was a much better cash flow than the lease/ppa.

I was totally impressed with the company and staff. Installation was perfect and product is outstanding. We are on our fourth year and absolutely NO problems. The system has paid for itself at 3.5 years. Fantastic!!!!!

I have Direct Energy Solar and I was very satisfied with all aspects of the installation from start to finish they were very much interested in keeping the appearance the panels,and the connections as discrete as possible.

Very pleasant experience! High recommend them, they had 5 avenues to going solar and purchase with a low interest rate was what I went with. Thanks again Direct Energy Solar .

After shopping multiple solar companies and comparing prices Direct Energy by far is the best 13000 kilowatt system produce 12.8 kilowatts last year Emmanuel Brockton, Ma