Suntria: Read 97 User Reviews From Real Homeowners

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Shannon

They are really great people who explain the process very well before you make any commitments. Their warranty is great and really takes them a step above the rest of the other solar companies

10 months ago

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Verified Customer

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Esther Hurd

Sales was believable & honest. I was told it could be up to 3 months, Start to finish in 1/2 the time. Crew on site here was efficient, Knowledgeable, clean, & respectful.. Good job!

5 months ago

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Grady Fulbright Longview, TX

Reggie came over and did not over sale was precise and very patient with our questions and we received what we believe to be honest answers . Joseph did a great job explaining things as well .

1 year ago

Reply from Suntria

Grady, we are so happy Reggie and Joseph were able to help you make the change to solar!

Aug. 28th, 2023

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Rosa Sutton Houston, TX

Kaleb P and Tristan S were very informative and left me with no questions to be asked. Super informative and knowledgeable as well as great personalities. I would recommend this company Suntria Solar!

1 year ago

Reply from Suntria

Rosa, we will let Kaleb and Tristan know the great work he did and thank you for the review!

Aug. 28th, 2023

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Mary Sparks

Jamison has been a real help in helping us make a decision in your company.

3 months ago

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Greyson Parker Richardson, TX

We haven’t gotten ours installed yet, but our rep Sunny D has been awesome in the whole process. Had some miscommunication and family emergencies come up and he was right there with us and still helped us through the process. Can’t wait to see what they look like, especially that electric bill afterwards!

1 year ago

Reply from Suntria

Greyson, thank you for the review and we will let Sunny know the great job he is doing!

Aug. 28th, 2023

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Dale March Dallas, TX

We were sold on the solar system last year. We were promised a tax break(9000 ish). They screwed around and didn't get the system installed before the end of the year and now we find out there's no tax break "this year". So we made a mistake by selecting this company. Nothing but lies and our system still hasn't been installed. Now they are saying next month. I can't believe they got over on us like this. Oh well, maybe we'll get what we paid for eventually.....

9 months ago

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jason ferrebee McKinney, TX

The team was up front about what to expect. I have friends that were never told about the fine print when it comes to cost.

9 months ago

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Shay Kinsey Azle, TX

Avoid at all cost! I got the Solar from Suntria against all reviews hoping I wouldn't have the same problem. Well I did. There has been barely any communication at all between the "project manager" the "assistant" and also the crew that did the install. I have gotten to the point I have to call corporate just to get a call and still haven't got a call back, this had gone on for almost a month no communication and my system is installed and not working and now I'm stuck in a 35 year contract, a bill I have to pay! They did not consult me about the plans for install as they said they would just tell me a day they would show up. The system isn't working and it's been a month with no response from anyone!

1 year ago

Reply from Suntria

Shay, we apologize for the experiance you have had during your solar process. It looks like in our notes we reached out to our VP of sales to reach out to you and get this resolved. Please let us know if he has reached out and if you need anything else! We hope to get this resolved ASAP!

Oct. 11th, 2023

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Shells Williams Guthrie, OK

They explained everything very well and any questions we had they answered all of them and made sure we understood before going on to the next thing or before they left.

1 year ago

Reply from Suntria

Shells, thank you for the review, we appreciate it!

Aug. 28th, 2023

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jk Osterloh Fort Worth, TX

Wish I could give Suntria no stars. Had the system installed in June 2022, activated in July 2022. About 75% we're producing ok, when I contacted them they said some panels may produce less every now and then. Then June 2023, 33% quit producing. Finally after emailing, calling they sent a subcontractor out, he found a box with burnt up connectors, surprised it didn't blow the whole system. He also told me that the mapping of our system was horrible and needed attention, but he doubted Suntria could be accountable enough to do it. Now our system is 50% down and after 15 emails NO ONE HAS CONTACTED US TO REPAIR, but I'm still making payments for the system and paying electric bills, ????????????DO NOT BUY SUNTRIA SYSTEM. wish I could upload pictures of the damaged box and burnt connectors!!!

1 year ago

Reply from Suntria

Jk, we apologize for the lack of communication and not getting this resolved ASAP. I have forwarded this over to our director of operations who will be able to get this resolved as soon as possible. For any reason you do not hear from him within the next week please let us know!

Oct. 11th, 2023

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Jeremiah Baer Dallas, TX

Sunny D was the guy who came and spoke to me and explained everything I needed to know. His crew was outstanding in every capacity!!! Thank all of you very much.

1 year ago

Reply from Suntria

Jeremiah, we will let Sunny know to keep up the great work and we appreciate the review!

Aug. 28th, 2023

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Michael crocker Brenham, TX

Joel and Eric are very good people and helped us with our process of adding solar on to our home! They are amazing folk if you see them make sure to say hi and hear them out!

1 year ago

Reply from Suntria

Michael, thank you for letting us know Joel and Eric were able to help you make the change to solar!

Aug. 28th, 2023

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Cynthia Kovar Houston, TX

Reggie was very helpful.. He answered all our questions. He is very professional. Any time we call him he would answer the phone. Very pleasant. And so far very satisfied.

1 year ago

Reply from Suntria

Cynthia, thank you for taking the time to let us know Reggie is doing a great job!

Aug. 28th, 2023

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Rhynell Allen Houston, TX

Joel S and Eric R were my assistants in me get my plan going. They were very good at their job in helping me get the best deal possible. I appreciate their help.

1 year ago

Reply from Suntria

Rhynell, thank you for the review and we will let Joel and Eric know to keep up the good work!

Aug. 28th, 2023

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Parris Dron

Polite and professionalism. Good presentation

3 months ago

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Verified Customer

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JD Valdez

Zach is so polite and explains all the process in great detail. Thank you

4 months ago

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Verified Customer

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Tony Carter

Very through, professional and courteous. We are happy with the design and the plan.

6 months ago

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traci friend Oklahoma City, OK

Beware!!! Do not use them. We are having an awful experience with them since May of last year. I have posted numerous reviews on Google, yelp. Filed two complaints with BBB. If I could give zero stars I would.

7 months ago

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Verified Customer

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Jeff Richards

Every person that I've spoke with have treated me with the utmost respect and have answered all of my questions to the best of their ability

5 months ago

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Russell

I received a roof replacement plus solar panels installed for a very nice amount. Everyone I spoke with was extremely helpful.

1 year ago

Reply from Suntria

Russell, thank you for the review and choosing Suntria!

Oct. 11th, 2023

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Michael Yett Frisco, TX

The staff is very helpful and knowledgeable when I have questions. The only thing at times, there were some communication break downs. But, no major issues arose from these.

1 year ago

Reply from Suntria

Michael thank you for the review and letting us know to better our comunication, we appreciate the feedback!

Oct. 11th, 2023

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Brenda Katy, TX

Devin and Jason did a great job of explaining the process and everything went well ! Just powered up today so excited to see how this works.

1 year ago

Reply from Suntria

Brenda, thank you for letting us know Devin and Jason are doing a great job!

Aug. 28th, 2023

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Stephen Scott Keller, TX

This is a great company, my utility bill averages 60$ a month now vs 400-600 before solar All in savings is 100$ a month

1 year ago

Reply from Suntria

Stephen thank you for the review!

Aug. 28th, 2023

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darius warner El Reno, OK

Reggie is great at what he does! Straight to the point answered all questions and made it simple. We’re super excited about saving money and going solar.

1 year ago

Reply from Suntria

Darius, thank you for the review!

Aug. 28th, 2023

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Calvenn Janell TX

Quality and effort for best solution for needs and situation.

7 months ago

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Cyril Salib

Best team grate customer service, any time you need help they always helps.

7 months ago

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Dave Freeman

The employees have all ben very professional and friendly. They answered all of our questions thoroughly and promptly

8 months ago

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Michael Key Lorena, TX

Representatives easy to work with, professional, experienced and explained the process and advantages of going solar.

1 year ago

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Guy Johnson Ames, IA

Do not go with this conpany they don't back there puducts sold. I have had solar since 2016 the bills are still high and the battery backup system has never worked properly and has nit work at all for the last 3 yrs. Will nit return calls and/emails.

1 year ago

Reply from Suntria

Guy, we have reached out to Francine about reaching out to you ASAP about getting this resolved. For any reason you do not hear from us by the end of the week, please let us know! We apologize for the lack of communcation and will get this resolved!

Oct. 11th, 2023

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Crystal B. Dallas, TX

Dillon made our solar buying journey easy! He was very helpful and communicative. He readily answered any questions.

1 year ago

Reply from Suntria

Crystal, thank you for the review and we will let Dillon know to keep up the good work!

Aug. 28th, 2023

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Codie Hart Mustang, OK

Reggie was wonderful at explaining the whole process! Very knowledgeable about procedure and the company as well

1 year ago

Reply from Suntria

Codie, we are so happy Reggie helped you at and thank you for the review!

Aug. 28th, 2023

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Ryan Argyle, TX

Reggie was so nice, patient and helpful. He answered all of our questions an address all of our concerns in detail

1 year ago

Reply from Suntria

Ryan, thank you for the review and we will let Reggie know to keep up the good work!

Aug. 28th, 2023

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Justin Powell Humble, TX

Reggie was very helpful and knowledgeable. The whole process was painless & we're excited to get our panels!

1 year ago

Reply from Suntria

Justin, thank you for the review and we will let Reggie know how great he was to help you make the change to solar!

Aug. 28th, 2023

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Verified Customer

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richard davis

They seem to be good ..did install very quickly

5 months ago

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Henrique R Orlando, FL

Very happy with Suntria, very professional, no issues, highly recommend them

9 months ago

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Bradley Gibbs Palm Coast, FL

Very friendly staff to work with. Installation went smoothly and system is producing as expected

1 year ago

Reply from Suntria

Bradley, we appreciate the review thank you so much!

Aug. 28th, 2023

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Camille Batts Houston, TX

I love this guys Joel and Brycen are very goo at there job have really have enjoyed talking to them

1 year ago

Reply from Suntria

Camille, thank you for the review and we will pass this on to Joel and Brycen!

Aug. 28th, 2023

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Kelly Frame Houston, TX

Reggie was excellent! He answered every question I had patiently and was very informative.

1 year ago

Reply from Suntria

Kelly, thank you for the review and we will let Reggie know to keep up the good work!

Aug. 28th, 2023

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Keith Anspach Vail, AZ

Good communication throughout the process

7 months ago

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Melissa Guzman

They are very attentive to any questions or concerns

10 months ago

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Carla H Midlothian, TX

Simple and quick. Cameron is wonderful!

10 months ago

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Christian Laffey

The staff have all been exceedingly helpful, frank, and pleasant.

1 year ago

Reply from Suntria

Christian thank you for the feeback!

Oct. 11th, 2023

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JORGE QUINTERO

Punctuality, professionalism, seriousness and personalized treatment.

1 year ago

Reply from Suntria

Jorge, thank you for choosing Suntria!

Aug. 28th, 2023

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Tayler Kelsay Broken Arrow, OK

Have made the whole process of switching to Solar super easy!

1 year ago

Reply from Suntria

Tayler, thank you for making the change to solar with Suntria!

Aug. 28th, 2023

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Mary Ortiz Athens, TX

Great information and very personable. Darryl was great as well!

1 year ago

Reply from Suntria

Mary thank you for the review and letting us know Darryl is doing a great job!

Aug. 28th, 2023

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Scott Hutchinson Oklahoma City, OK

Very friendly, very accommodating, very informative. No complaints

1 year ago

Reply from Suntria

Scott, thank you for the review and choosing Suntria!

Aug. 28th, 2023

Suntria Reviews