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Sun Source Energy Reviews

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8.3

Overall Score

Star Rating

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4.9

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39 Reviews

Review Breakdown

5 grade

87%

4 grade

5%

3 grade

3%

2 grade

0%

1 grade

5%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Martino Stilwell

Sun Source Energy have been excellent. Some of the panels I have from a prior company have gone bad. They took care of it even though it was not their work. This company truly takes care of everything. It's hard to find a genuine company these days and I give them 5 stars. Thanks Adam

1 week ago

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Jesse Hammerman

The crew that came to install the panels were wonderful. They did a good job of cleaning up after themselves. It was all done in an efficient manner. The company is wonderful. They always keep in touch and are very prompt to answer any question. I really like that it is also backed up by the manufacture. They have been in businees in vegas for 8 years and have the best reviews and now i see why. Keep up the good work guys.

3 weeks ago

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Korry Vierthaler

Process was smooth and happened without a hitch. We had our system added last fall and this winter have been building credits with NV Energy rather than paying for power. Megan and the sales team were awesome and always there to answer our questions as they came up and explained all the options perfectly.

3 weeks ago

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Jeana Billegas

This company offers great service for a good price. Every time I've called in with questions, they answer right away or contact me quickly after if I leave a message. The installation process was very easy and they were done quicker than I expected. I haven't had any issues and have had a great experience overall.

3 weeks ago

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Sturgis Hilde

Typically we have only had a fifteen dollar bill every month. One month our bill was over $50 and they performed an energy audit and we realized we used much more power then we had that same month the year before. The owner even called which I couldn't believe. What a great company. 5 stars and kudos.

3 weeks ago

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Teodor Guirand

Really happy, they are a very good company. I definitely would recommend them to friends and family. I never have issues with the system. They did a very good job installing it. It was smooth and quick. I had several questions and they respond quickly and are always polite.

4 weeks ago

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Graehme Greenly

We were thrilled to get our panels installed earlier than expected due to an opening. Sun Source was great. They handled everything including our HOA. Install was clean and inspections went great! We are very happy. Great company.

4 weeks ago

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Glynn Kuchar

Great customer service. They make sure their equipment works properly and if it doesn't, they will be the first to contact you, even though you have no idea there's an issue going on. We were so happy with our sales rep, Roger, and his knowledge and for always answering our calls no matter when.

4 weeks ago

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Lucas Barthelemy

Sun Source Energy is hands down the best solar company in all of Vegas. I have not seen any other solar company give back to the community which means a lot to me being a Vegas native. The employees I've called about questions have good communication skills. The installation was a one day process and there weren't any issues. They use the best inverters, panels and even explained the rail system. Way to go guys.

1 month ago

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Hard Wills

Great Company!!! . Sun Source Energy is highly efficient, extremely professional and very knowledgeable about all aspects of the solar equipment and the entire process. My sales representative Jacob, was very knowledgeable and went way above my expectations. He always answered all my questions and/or concerns either right away, or in a very timely manner. The installation team were very professional, very efficient and did a Great Job! Amber in the office was also extremely professional and very responsive to any of my phone calls or emails. I have and will continue to recommend this company!

1 month ago

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Jacquenette Spilman

Sun Source Energy You guys always take good care of me. I haven’t had any issues with the technology other than one incident where the battery failed and you guys took care of it quickly.

3 weeks ago

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Hersh Sannutti

After three years it is still performing well. There have been no issues or interruptions. It's family ran and I still think they are very trustworthy. We would absolutely use them again.

3 weeks ago

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Hedda Degravelle

All their products are very good as is the customer service and the price point is competitive. I’ve had a couple of follow up issues which they’ve taken care of very quickly.

3 weeks ago

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Kenneth Sanders

We were so happy with our sales rep, David, and his knowledge and professionalism. Customer service from start to finish was fantastic! The whole team took care of us and made sure to answer any questions we had. Everyone I spoke with also seemed to enjoy their job, which says a lot about the company.

1 month ago

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Charleston Gbaseah

I hardly even noticed when they were here setting it up; it went smoothly. Their support is quick to respond. The price and quality are good. It is a well-known brand with a very good warranty. We were so happy with our sales rep, Jackson, and his knowledge and laid-back approach.

1 month ago

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Alvin Davis

They’re a good company. It was easy and quickly. They are not the cheapest but this was a big decision and i knew they would be on my home forever so i wanted it done right. Their great reviews are mainly what sold us. Great job ask for David!

1 month ago

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Otis Nenleseh

One of my good friends recommended Sun Source Energy . I trust her opinion so I went with it. Everything has been handled pretty well. I have been satisfied. There was one minor hiccup but they got it taken care of pretty quick. Highly recommended.

1 month ago

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Johnny Harrison

Customer support has always been right on top of everything. Any question or concern were addressed immediately. They carried the quality of product I was looking for. They set it up and it was smooth. They arrived about seven thirty in the morning and were done about three in the afternoon.

1 month ago

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Vince coiro

Seriously this was such an easy process from the first meeting. I had been researching solar and company's for a few years now and with Sun Source, I felt like they were honest and not pushy which is very important to me and the installers were amazing. They configured everything to be such a clean looking job. From a no pressure sales team to the wonderful friendly tech support. So happy.

4 months ago

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Williams Hard

I had a couple of minor glitches in the beginning with communications and they worked their tails off to figure it out. They monitored my system and gave me great customer service. During installation, they started at 7:00am and worked all day until 5:00pm. They were clean, perfect, and i didn't even know they were there. I highly recommend them to anybody who's looking for solar.

5 months ago

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Benjamin Bradley

I am really pleased with the results. It is good for the money. Bills are only like thirteen dollars a month for air conditioning instead of four hundred and eighty seven. Their panels are made in the USA. The warranty is good. I am happy with the way it was installed though it was slow because of the high wind. They did a really careful job. I had a guy on the roof fixing some tiles who had been in the roofing business for a lot of years and he said they did a really good job and anchored everything just right. Now that I have solar I see it everywhere.

5 months ago

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Tommy Anthony

Sun Source comes through with a solid 25-year parts warranty, showing they really back up their work. The whole operation is super well-run, and the team is awesome—they keep their word, handle issues quickly, and stay on top of everything. They even keep an eye on your solar system for you, which is a huge plus. Setting up appointments is easy, and they always show up when they say they will. If you’re thinking about going solar, definitely consider Sun Source. They’re reliable and make the whole process easy.

5 months ago

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Jhon barez

Andrew was on top of things throughout the entire process, and he really knows his stuff. The installation was a breeze. Sure, a few tiles got broken, but they fixed them right up. Heather was great at keeping us in the loop about what to expect next. We're seriously impressed with our new solar system and would definitely recommend their team to anyone thinking about going solar.

5 months ago

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Emmy H

We were so happy with our sales rep, Victor, and his knowledge and non-pushy approach. They installed my system with American-made panels, on time, and it has been seamlessly functioning ever since. They did not oversell me on the size of my system. They even added an EV charger for me in my garage.

5 months ago

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James Day

They came out and turned on my system and even sat down with us to explain how to use the monitoring app. I thought that was a nice touch. They are outstanding. Installation went pretty much flawlessly. I am a picky person and they did everything to my satisfaction. It looks absolutely great. Post installation support is fantastic.

5 months ago

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Jantamna

This company was very professional in every way from the beginning to the end. The workers did a great job on the installation and the process went very good with the inspection and touch up needed on my home . The only delay was waiting on my HOA for approval

5 months ago

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Anthony M

Nick and his crew were prompt and were really good. They have been installing for over 10 years and it went very smoothly. Customer service was very responsive. I had one problem, called them, and they did what they were supposed to do and resolved it. I haven't had any problems with the function of the system.

5 months ago

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Robin wuld

Andrew was very knowledgeable and follow up during the whole process. The Installation went very smoothly. there were some broken tiles but they fixed.Heather kept us updated on what would be happening during the process. We are very impressed with the solar system and recommend them to anyone in the market for solar.

5 months ago

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Taylor Smith

I’m really happy with the service and the equipment. I’ve recommend it to several friends and family members.

1 month ago

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Elyce Eddings

was happy with my solar installation until a year later when I realized my roof was infested with hundreds of Pigeons. The nests, eggs, baby chick's and feces are all over my yard and driveway. We live with the gurgling hen sounds from nesting Pigeons. We can no longer enjoy the outside of our home. No one advised me of the guard to ward off the Pigeons to protect my home and my $50,000 solar installation. My autistic child is regularly triggered at the site of dead birds, either fully grown or babies. I am now advised that cleaning my roof ( which often involves murdering more pigeons) and putting in the guards will cost upwards of $3k. Pigeons nest in the same spot for life unless otherwise inhibited. I'm beyond pissed.

4 months ago

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Alex Henry

From their customer service to their professional installers everything was top notch. Our install went smooth without a hitch. Rich helped us out and is their operations manager. Thanks guys. Definitely a 5 star company.

5 months ago

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KAREN LEE SNYDER Wildomar, CA

Dan brokered our 2nd solar system and he was super! We have a back-up battery now and recently when SCE turned off the electricity for over 6 hours - my neighbors remarked that they were sitting in the dark while our lights were on! They wondered if we had a generator - I told them about our back-up battery which turns on instantly if there is a power outage. Dan is honest and won't steer you wrong!

1 year ago

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Blair Smith Las Vegas, NV

Brand new 83K system has twice failed in the first year leading to well over $1,000 of excess NV Energy bills that the salesman claimed I would never see again....yeah right! Their production levels are well below their promise levels and they cover any differences. They are aweful. see NV ower

2 years ago

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Austin G Avants Las Vegas, NV

I had a goo customer service experience and the product reduced my electric bill as expected. Overall great experience.

2 years ago

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Nora Wilson Henderson, NV

Saved electric bill, the installation was fast and they answered questions and provided great information

2 years ago

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Danniel Recinos Las Vegas, NV

They're awesome! Honestly I never knew that a company could be so helpful. If I ever have any questions they're more than happy to talk with me!

2 years ago

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RICHARD YALE Henderson, NV

While the overall experience was great, I needed to remind them to complete several details before it went operational.

2 years ago

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Desiree Maya Las Vegas, NV

Excellent customer service especially with follow-up

2 years ago

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Aimee Brown Las Vegas, NV

Lack of communication throughout the process

2 years ago