Solar Optimum

It’s been about six months since we had solar panels installed by Solar Optimum. We have been very happy with the system. No longer do we need to worry about an expensive electricity bill, while allowing our AC to be on as the intense heat waves rage on. If you’re considering going solar, I strongly recommend calling Solar Optimum. Their pricing was the most competitive, and their sales specialists were friendly, professional, and very knowledgeable, providing detailed answers to all the questions I had about the benefits and money-saving. The installation took only two days, and the warranty is for 25 years! We really like the simple App that continuously monitors the energy production.

Solar Optimum has been outstanding! Before Solar Optimum, my electric bill ran from $300-$600 per month. Since Solar Optimum, my highest electric bill was one time $30.00, but since that one time, it has never exceeded $15.00 per month, and I have 2 large refrigerators and air conditioning units for upstairs and downstairs in my home. I am very pleased with Solar Optimum. I highly recommend using them.

I researched among 3 solar installers and Solar Optimium was one of them. Their prices weren't the cheapest, but I believe in you get what you pay for, especially for a project of this caliber of my home. I felt their service and product selection are the best in the industry. From the initial appointment to obtaining Permission to Operate from my utility company took about 4 weeks. Everything was on point and the actual installation finished in 2 days for 20 panels x 330 watts/panel. I also opted to have the Level 2 outlet installed for EV vehicle so I can include this in the 26% Federal Tax Credit. I would definitely recommend them to family and friends!

From the moment we reached out to Solar Optimum (based on good reviews), we were very pleased. We were able to schedule an appointment for them to come and go over things with us very quickly. Everything proceeded efficiently and we were clear about what the process would entail. There was absolutely no cheesy, hard-selling, annoying sales tactics that we experienced with other companies. The pricing was also so much better than the other gross companies we had talked to. There is a lot of scamming out there with solar companies, so we were very happy to have found one that was as reliable and professional as Solar Optimum has been. Every step of the process was handled professionally and with great customer service. They walked us through everything in detail. We felt we could trust them 100% and that's huge. They told us we couldn't put in as many panels as we wanted because of shade issues - which was not the case with other companies. We needed to make some adjustments to our roofing and they helped us find an amazing roofing company that handled their work perfectly. We have been very pleased with the reports that are sent every month, and the app that is available to monitor production. Overall, we are really happy we went with this amazing company.

Overall very satisfied with Solar Optimum's professionalism, responsive customer service, and competitive price for the superior quality, performance and warranty of the solar system installed here.

Everything went as planned . Communication throughout the entire job was great.

Its never too late to write an excellent review about Solar Optimum. We have our solar panels installed over 4 years ago and they never failed to give us excellent and professional and reliable service. From top management down to the technicians, engineers and driver one can expect nothing but consistent efficiency. We have been recommending them to family, friends and business clients. They are just one call away or email and you get direct service!

Our experience with Solar Optimum was excellent. All of the people we worked with were knowledgeable, professional, polite and friendly. I would not hesitate to work with them again.

Best solar company they are very professional and they doing very fast and good customer service also high quality solar panels (Panasonic)

Excellent customer service, one day installation, high quality work, good price

Great service and pricing! smooth and seamless installation process.

I chose Solar Optimum because of recommendations, reviews and favorable bids. This set me on a path to use SO. They delivered a fully functional system during Covid times with its challenges and the post sale service toa ddress and answer issues or questions I had. Staff returned calls and emails promptly both during and after installation. Excellent service and a fabulous system installed

After shopping and comparing solar system with other competing solar companies, Solar Optimum was our best choice. We have no regrets getting the solar system from Solar Optimum. The customer services were great.The sales Rep was very good, and answered questions patiently. He explained to us how the solar works what to expect and actions to take if we encounter any problem. Also, we were concerned about possible leakage or damage to the roof after the solar panel installation. But no leakage so far even after the rains. I will surely recommend Solar Optimum to my friends.

We been Solar optimum costumers for 8 years. We're really impressed with the professionalism, overall customer service and quality of my solar system. I highly recommend them to my family and friends.

They were very informative and upfront on everything before starting. Even when COVID-19 lock downs hit, they kept be updated and kept the project moving. Ryan R was awesome! Anything I needed he was able to help!

Really impressed with the professionalism, overall customer service and quality of my solar system. I went with solar optimum because of all these plus a great warranty.

Actually this review was from an install that happened in January. Professional, came fast, good communication. They did break a few of the roof tiles but replaced them. Overall good job.

Our experience with Solar Optimum has been great! After buying my dream home which is a small farm, my husband went in search of solar. After installing a new roof, we had 3 companies come out. All 3 were pushy, expensive, not flexible, wanted to force us to lease and only had Chinese made panels. We found Solar Optimum through a friend. They came out and gave us multiple options of product and service! In one day an entire system for a 1/2 acre was installed and running. We own everything, NO payments or lease! Panels have 50yr warranty, Canadian made of vinyl. The system connects through the internet but we are upgrading that to cell tower connection for more reliability. Now I want to add more panels and back up generator. Solar Optimum is here, qualified, and knowledgeable to make all that I need a reality. I would never recommend another Solar company, this one is the real deal!!!

performed on time and their pricing was better than the other companies that I interviewed

Great communication. Every person we dealt with was very professional.

Prompt service, good workmanship, reliable

Great price on system. Excellent follow up from start of process all the way after installation. Installers were very good and made sure to check in with me throughout the install to make sure I was given options on instal methods. They really surpassed my expectations all around.

Solar Optimum was responsive, knowledgeable, and professional. They handled everything, even the inevitable bumps, from the design to the approvals to the install and inspection. Solar Optimum really made it easy.

They were easy to work with and delivered on time as promised. The installers were friendly, clean and efficient.

Quality service, excellent recommendation from Energysage.

I researched many solar companies before finding Solar Optimum, beginning with the sales rep to installation and post installation. This company goes over and beyond expectations always very friendly and professional. They care about their customers, before, during and after installation. I would recommend this company to family and friends..

Last year Solar Optimum installed our solar system and we are extremely happy! Our sales person Ivan and the installers were very professional and we couldn't be happier. Highly recommend Solar Optimum.

Staff is very knowledgeable, capable, and friendly

Even with COVID they were able to complete the work in under 90 days. They stayed in touch and were easy to reach when I had questions.

The representatives that we came in contact with starting with the very first phone call I made to the company for information on their system, the Administrative staff, the Technicians, the Electrician, Project Manager, and Accounting. Everyone was courteous, professional, knowledgeable, friendly, and executed customer service. We are pleased with The service this company provided from start to finish and I received my first month billing from SCE in the amount of $9.59. Good job SolarOptimum and keep up the good work. Sincerely a Satisfied Customer.

Professional staff and great service! No complaints

I have been a customer with Solar Optimum for almost 5 years now. They did a great job installing my solar panels and have provided excellent customer service whenever I need to follow up with them.

Reply from Solar Optimum

Aug 14, 2020

Hi Eric, thank you for being a loyal customer for the last 5 years. We appreciate your business and long time commitment with us. Hope to continue to serve you for another 20+ years.

I had my solar system installed by solar optimum about 4 years ago. They were very efficient, the installation was seamless and the system is still working great without any problems ever. I highly recommend this company

Solar Optimum was a great value. I shopped around prior to deciding to go with Solar Optimum. They were able to provide us a high end panel for a lower cost than the mid-grade panels their competitors were providing. They kept me updated through the permitting and installation process.

After doing our due diligence and searching many solar companies, we made our decision to go with Solar Optimum. It was the best decision. They are very knowledgeable, professional and efficient. The work was completed on time with no delays. We are very happy and excited to be off the grid!!! Would highly recommend.

Great customer service. Efficient, professional and high quality installation. Top tier equipment with the latest technology. I was particularly happy to get the microinvertor / Enphase technology.

Price point that was an excellent value.

Excellent customer service! kept me well informed throughout the process

Very pleased save me a ton of money thank you guys for everything

Great service and the system has been running great since December. We shopped around and SO seemed the most trustworthy. We weren't disappointed.

Great installation crew. Scheduling and permits need help and bad communication from saled.

Installers did a great job. System works perfectly!

Great installation and pricing but poor communication during the project planning

The system was installed perfectly and works to perfection. There were a few follow-up items and it was handled promptly.

They make the process easy to get solar. They take care of all the work including all the permits and working with SCE

They did a good job and completed it on time.

Great installation and very streamlined process with a very competitive price. After almost two years, no issues with the panels or solar generation and have saved a lot of money over that time.

To be fair, Solar Optimum had just recently started doing business in Northern California in Summer 2019 when I contracted with them for a home rooftop solar installation. At the time they had very good reviews from customers in Southern California but none in the Bay Area. After my initial review here on Best Company, Alexander R, Operations and Maintenance Manager, contacted me to reassure me that Solar Optimum is responsive to my concerns and is there for after installation support, and indeed they have come out a couple of times in the last year to address fairly minor issues with the final install. It is this commitment to after-sale service that motivated me to update my review. My original review follows... Solar Optimum was unable to complete the job in the promised timeframe due to numerous errors and avoidable delays. Initial plans did not include all panels specified in the contract. This caused a delay in submitting plans to the city for permits while they were being corrected. The wrong panels were delivered to the job site. Again I as the customer was the one who had to check their work. Subcontractors ordered a main electrical panel for underground utilities whereas this is a home built in 1940 and all utilities are on a pole. This caused additional weeks delay. Solar Optimum scheduled building inspection for a day they were not ready and were not present on site when the inspector arrived, causing further delay. The final installation was completed in a good workman like manner and passed inspection by the city. I only wish the process was smoother and that there would have been no delays.

Professional. Communicative. Upfront. Friendly.

Solar Optimum itself was great, but the installers they hired were a nightmare. It was a fight to get the system installed within months of when it was originally promised. They failed multiple inspections with the City and I ended up calling the permitting office directly to sort out the issues that were preventing the project from being approved & it was clear the installers were being dishonest with what they were telling me in person was holding the project up. The only reason the system was completed before the end of the year (and I was able to collect the full tax credit) was because of the legwork I personally had to put in with the city. I felt like I was required to do far more than a typical homeowner ever should have been just to get things installed correctly and in a reasonable timeframe.