Smart Energy Brokers LLC Logo

Smart Energy Brokers LLC Reviews

star star star star star_half

5.8

Overall Score

Star Rating

info

4.3

star star star star star_half

11 Reviews

Review Breakdown

5 grade

82%

4 grade

0%

3 grade

0%

2 grade

0%

1 grade

18%

Sentiment Criteria

Value

star star star star_border star_border

Quality

star star star star_border star_border

Service

star star star star_border star_border

Trustworthiness

star star star star_border star_border
cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
star star_border star_border star_border star_border

Susan Rocha

smart energy Homes/Brokers promised me a 1000 rebate if I chose their recommendation of a solar company. The Solar was installed and they never, never gave me my rebate. I met my agreement, they did not meet theirs. Called Peter H. numerous times and he ignores my texts, call and emails. I would NEVER recommend them again to anybody ever again. Bad business practices. S Rocha from Hollister, CA.

2 months ago

star star star star star

Sy Thompson Berkeley, CA

Smart Energy Brokers is a small company, but their vision is large. They have a very experienced and caring staff from the top, and throughout the managers, and sales consultants. Furthermore the owner made himself available to answer any questions that relied on his specific expertise. Whenever there were concerns that were aired he answered them objectively and provided us with the information we needed. Mona our sales consultant was involved in this process from the beginning, and made herself available to guide us through any concerns we had as the project moved forward. She has an effervescent personality, and has the ability to render excellent customer care. It was because of her dedication and hard work we were convinced that we had made the right decision. Overall I would say that the experience with Smart Energy Brokers was of the best quality one could experience in a project of this sort. Sy Thompson, M. Arch

3 years ago

Smart Energy Brokers LLC Logo

Reply from Smart Energy Brokers LLC

Thank you Sy! This is an amazing review! We appreciate you trusting Mona and Smart Energy Brokers to help you find a solar provider for your home. Mona does have a great, fun and easy going personality. Thank you again for starting with Smart Energy Brokers.

With care, The Smart Energy Brokers Family.

May. 23rd, 2021

star star star star star

Christine A Drew Canyon Country, CA

What a pleasure to do business with this company! It's not every day that being solicited by a company (Sunrun) I already do business with, that they "have it all together"! April C. name comes to mind (with Smart Energy Brokers, LLC). She was professional, polite and listened to my concerns, to ensure I received great service! And that I did! Would not hesitate to refer someone to this company.

3 years ago

Smart Energy Brokers LLC Logo

Reply from Smart Energy Brokers LLC

Thank you Christine for your positive review! We appreciate you allowing us to help you with your solar home upgrade. April is one of our top team members and it just reaffirms it with reviews like these. Please let us know if you have any referrals and we will make sure we treated them with a 5 star service like we served you.

With care, the Smart Energy Brokers Family.

May. 23rd, 2021

star star star star star

Jim Jacob Palm Desert, CA

This experience has been nothing short of exceptional. April started the process and then I was smoothly handed off to Dan. Dan has been on top of my progress from when he got involved. Dan is quite professional, explains everything and makes sure all my questions are answered. I look forward to the install and completion. Smart Energy Brokers LLC are GREAT !!!

3 years ago

Smart Energy Brokers LLC Logo

Reply from Smart Energy Brokers LLC

Thank you Jim for the great review! We are very happy that you allowed April and Dan to help you with deciding on a solar provider for your home. April and Dan are true professionals and they are the best of the best when it comes to solar. We are also looking forward to your solar system installing, and will stay in touch even after the fact to make sure you are still happy.

With care, The Smart Energy Brokers Family

May. 23rd, 2021

star star star star star

James Ernest Boggs Fresno, CA

I was impressed with the manner in which I was guided step by step through the design and installation procedures. The response time for the actual placement of the solar panels on my roof exceeded my expectations. Daniel kept me informed and allowed me to thoroughly review what impact the system would have on my electrical generation. Great job!

3 years ago

Smart Energy Brokers LLC Logo

Reply from Smart Energy Brokers LLC

Thank you James for the great review! We appreciate you allowing Dan and Smart Energy Brokers to help you find a solar provider for your home. Daniel is one of the best and your review reaffirms his dedication to homeowners. We will stay in touch even after the fact of installation to make sure you are still happy.

With care, The Smart Energy Brokers Family

May. 23rd, 2021

check_circle

Review Source

star star star star star

Peter Race

I feel like the residential solar game is like the new world slimy car salesman. Within hours of inputting my information online to perform research on what solar system might work best for my small home, I was inundated with phone calls, emails, and people knocking at my door trying to convince me that every solar installer out there is a crook except for them. It turns out that they were right about the crooks - they are out there. Many of the companies that did solicit me quoted 1.5 to 2.5 times the cost that I finally settled with. That said, my experience with Smart Energy Brokers LLC was quite the opposite. I explained immediately to my consultant at SEB, Kristian, that I was overwhelmed and really wanted to skip the pitch and just wanted honest information about solar and what SEB could provide for me to meet my energy goals. Kristian was transparent, knowledgeable, and worked with me to design the system that best fit my energy requirements. Furthermore, Kristian kept in contact with me throughout the installation process, answered all of my questions (lots of them!), and helped me understand what I should expect moving forward. Kristian and his team at SEB are top notch, 10/10 I highly recommend these folks, they won't steer you wrong. And seriously - thanks for just being transparent and good humans, I wish you all the best of luck!

3 years ago

Smart Energy Brokers LLC Logo

Reply from Smart Energy Brokers LLC

Thank you so much Peter for the wonderful review! We truly believe in offering a human approach and we are so glad that’s what you had with Kristian. Kristian is always going above and beyond for the people he works with and we love him for it.

Love,
The SEB Team

Aug. 4th, 2021

star star star star star

Sharon Henderson North Hollywood, CA

Franklin M made this so easy for me. Question? Franklin responded! Problem? Franklin took care of the issue. I feel very lucky that Franklin was able to help with my Solar Project. It isn't often that you find people who actually care about the clients once you purchase something! Thank you, Franklin and Smart Energy!

3 years ago

Smart Energy Brokers LLC Logo

Reply from Smart Energy Brokers LLC

Thank you Sharon for the great review! We love that you appreciate Franklin. He is a huge reason on why Smart Energy Brokers is successful thus far! We will definitely keep in touch to make sure you are happy with your solar system.

With care,

The Smart Energy Brokers Family!

Jun. 11th, 2021

star star star star star

karen snyder Wildomar, CA

Dan S. has been a pleasure to work with. I'm an old testy lady and expect the very best treatment when spending our hard earned money. Dan is knowledgeable, pleasant and eager to please. If all businesses strived as hard as he does - the business world would be so much better.

3 years ago

Smart Energy Brokers LLC Logo

Reply from Smart Energy Brokers LLC

Thank you Karen for the positive review! We appreciate you allowing Dan and Smart Energy Brokers to help you find a solar provider that fits your needs. You are in great hands with Dan as he is one of best out there in the solar industry. Dan and Smart Energy Brokers will stay in touch to make sure you are happy year 1 and through year 25.

With care, The Smart Energy Brokers Family

May. 23rd, 2021

star star star star star

Kimberly, T Oakland, CA

Thomas H was very helpful and made the process very easy,I highly recommend Smart Energy Brokers, he find you great rates and Solar company to go with .

3 years ago

Smart Energy Brokers LLC Logo

Reply from Smart Energy Brokers LLC

Thank you Kimberly for the positive review! We are very appreciative of the opportunity to help you with your solar search. We will keep in touch to make sure you are happy and taken care of throughout the life of the solar system.

With care, The Smart Energy Brokers Family

Jun. 1st, 2021

star star star star star

Mike Mccarthy Thousand Oaks, CA

My rep Kristian was very helpful and explained everything to my full satisfaction

3 years ago

Smart Energy Brokers LLC Logo

Reply from Smart Energy Brokers LLC

Thank you Mike for the positive review! Kristian is one of the best solar professionals in the industry. We are very happy that you feel the same. Kristian and Smart Energy Brokers will stay in touch to make sure everything is running smoothly now and into the future!

With care, The Smart Energy Brokers Family

May. 23rd, 2021

star star_border star_border star_border star_border

William Baker Paso Robles, CA

Do not trust this company he's a big liar. Does not follow through what he said You would do.

2 years ago Edited August 1, 2022