Purelight Power: 2024 Expert Review

LAST UPDATED: November 21st, 2024

Purelight Power is a pioneering leader in the renewable energy sector, dedicated to transforming the way we harness solar energy. Founded on the principles of sustainability and innovation, the company specializes in providing customized solar solutions that cater to both residential and commercial clients. With a focus on harnessing the sun’s power, Purelight Power aims to reduce reliance on traditional energy sources, enabling clients to embrace a more sustainable lifestyle. Their expert team leverages cutting-edge technology and extensive industry knowledge to design solar systems that maximize energy efficiency while minimizing costs, ensuring that clients receive the best possible return on their investment.

One of the standout features of Purelight Power is their commitment to exceptional customer service and transparency throughout the entire process. From the initial consultation to post-installation support, the team prioritizes clear communication, guiding clients every step of the way. They take the time to educate clients on the benefits of solar energy, helping them understand how solar solutions can be tailored to meet their specific energy needs. By fostering a collaborative relationship, Purelight Power not only enhances client satisfaction but also empowers individuals and businesses to make informed decisions about their energy consumption.

In addition to providing top-tier solar solutions, Purelight Power is dedicated to community engagement and environmental stewardship. They recognize the importance of fostering a culture of sustainability and actively participate in initiatives that promote renewable energy awareness. By inspiring communities to adopt clean energy practices, Purelight Power is playing a vital role in the global movement toward a greener future. Through their unwavering commitment to innovation, customer satisfaction, and community involvement, Purelight Power is not just a solar energy provider; they are a catalyst for change, paving the way for a brighter and more sustainable tomorrow.

Purelight Power handles the permitting and inspections process with your city and utility company as well as installing the panels and showing you how to monitor them.

Continue reading to learn more about this solar company or jump down to read Purelight Power reviews from verified customers.

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The Good

Company Benefits
Free Custom Solar Design
Purelight Power Solar Process
Purelight Power Performance Guarantee
Zero Down Financing
Financial Savings
CO2 Neutral Company

Company Benefits

Purelight Power distinguishes itself from the competition through several key factors:

Customized Solutions: Purelight Power takes a personalized approach to each project, assessing the unique energy needs of residential and commercial clients. This focus on customization ensures that solar solutions are tailored for optimal efficiency and cost-effectiveness, rather than offering generic packages that may not meet specific requirements.
Commitment to Customer Education: The company places a strong emphasis on educating clients about solar energy, the installation process, and the long-term benefits of adopting renewable energy solutions. This commitment to transparency and knowledge-sharing empowers clients to make informed decisions, fostering trust and satisfaction throughout the customer journey.
Expert Team and Technology: Purelight Power employs a team of experienced professionals who are well-versed in the latest solar technologies and industry best practices. Their expertise allows them to stay ahead of industry trends, providing clients with cutting-edge solutions that maximize energy production and savings.
Exceptional Customer Service: The company prioritizes customer support, ensuring that clients receive ongoing assistance even after installation. From maintenance to monitoring, Purelight Power is dedicated to maintaining a strong relationship with clients, which contributes to high levels of satisfaction and loyalty.
Sustainability Commitment: Beyond simply providing solar energy solutions, Purelight Power actively engages in community initiatives and environmental stewardship. Their dedication to promoting renewable energy awareness and sustainable practices sets them apart as not just a service provider but a partner in the journey toward a greener future.
Local Focus: With a focus on serving local communities, Purelight Power often understands the specific needs and challenges faced by residents and businesses in their area. This local knowledge allows them to deliver solutions that are particularly relevant and effective for their clients.

Together, these elements create a distinct value proposition that not only enhances the customer experience but also positions Purelight Power as a leader in the renewable energy sector.

Free Custom Solar Design

You can get a free quote and custom solar design on the Purelight Power website. You will be required to provide personal contact information, including your address, email address, and phone number.

Many solar companies have an option on their company website to get a free solar quote, providing you with an estimate of how much it would cost you to go solar. But it is unique that Purelight Power also offers a free custom design based on the information that you provide.

Purelight Power Solar Process

The Purelight Power solar installation process is simple and only involves four steps, ensuring you that your solar system can be installed with ease and speed. The company’s solar installation process includes the following steps:

Consultation — A Purelight Power representative will show you how much you could save by switching to solar.
Design and Savings Report — Purelight Power will create a 3D model of what your designed solar system would look like on your roof
Permitting — All inspections and permits will be handled by Purelight Power.
Installation — Purelight Power hires experienced, local installers to install your custom solar system.

Purelight Power Performance Guarantee

Purelight Power provides a number of warranties, including a 20-year equipment warranty and a 10-year workmanship warranty. These are in line with industry standards in the United States.

But where Purelight Power excels is in its performance guarantee. Purelight Power provides a 25-year performance guarantee — if your solar power system doesn’t produce the energy that Purelight Power said it would, the company will pay the difference.

Zero Down Financing

To help make going solar a reality for homeowners, Purelight Power offers financing options, including zero down financing. In combination with state and federal government incentives, Purelight Power’s zero down financing program can help you go solar with nothing out of pocket, allowing you to significantly cut costs on your solar panel installation.

Going solar can be a large investment — the cost to install solar panels can range from $15,000 to $25,000. Because solar panel installation has a high price tag, most solar companies offer financing options, but not all companies offer a zero down payment option.

CO2 Neutral Company

Purelight Power has earned the CO2 Neutral label from Vincotte, a third-party company that inspects, assesses, trains, and certifies businesses based on safety and efficiency standards. The CO2 Neutral label means that Purelight Power has reduced its CO2 emissions and provides compensation for its remaining CO2 emissions.

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The Bad

Limitations
Undisclosed Solar Brands
No NABCEP Certification
No Solar Batteries

Limitations

While Purelight Power offers many advantages, there are some potential downsides to consider when hiring them for solar energy solutions:

Pricing: Purelight Power’s commitment to customized solutions and high-quality service may result in higher upfront costs compared to some competitors. Clients on a tight budget might find their offerings less accessible, especially if they are looking for more basic or generic solar packages.
Availability: Depending on demand and project schedules, there may be limitations on availability for new installations. Prospective clients might experience delays in project initiation or completion, especially if Purelight Power is currently engaged with multiple projects.
Complexity of Installation: Depending on the specific needs and conditions of a project, the installation process may be more complex than anticipated. Clients with unique properties or requirements might face additional challenges that could prolong the installation timeline or increase costs.
Long-Term Commitment: Solar energy systems often require a long-term commitment, both in terms of financial investment and the physical installation of equipment. Clients should be prepared for this commitment, and any changes in energy needs or personal circumstances could impact the value of the investment.

Considering these potential downsides can help prospective clients make informed decisions about whether Purelight Power is the right fit for their solar energy needs. It's essential to weigh these factors against the company’s strengths and capabilities to ensure a successful partnership.

Undisclosed Solar Brands

Although Purelight Power describes its panels as top-of-the-line and provides a 20-year manufacturer's warranty on all systems, the company does not mention specific solar manufacturers on its site. Panels and inverters vary from brand to brand and can greatly influence the overall price, durability, and energy efficiency of the solar panel system.

No NABCEP Certification

Purelight Power does not appear to hold a certification from the North American Board of Certified Energy Practitioners (NABCEP), a nationally recognized organization responsible for some of the most respected and sought-after technician training programs in the solar industry.

While the lack of certification should not disqualify Purelight Power from consideration, its presence can make the difference for homeowners comparing multiple solar providers in their area.

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The Bottom Line

Purelight Power emerges as a leading provider in the renewable energy sector, offering tailored solar solutions that prioritize efficiency, customer education, and exceptional service. One of the standout advantages of choosing Purelight Power is their commitment to providing customized systems designed to meet the unique energy needs of both residential and commercial clients. Their expert team, equipped with extensive industry knowledge and cutting-edge technology, ensures that every project is optimized for performance and cost-effectiveness. Additionally, Purelight Power emphasizes transparency throughout the customer journey, educating clients on the benefits of solar energy and empowering them to make informed decisions about their investments. This focus on customer service fosters strong relationships and high levels of satisfaction among clients.

However, potential clients should be mindful of certain considerations when contemplating Purelight Power for their solar energy needs. One notable drawback is the potential for higher upfront costs compared to some competitors, which may make their services less accessible for budget-conscious customers. Additionally, the availability of their services can vary based on current demand, potentially leading to delays in project initiation. Clients outside their geographical service areas may also find it challenging to engage their services, limiting access for those in less populated regions. Furthermore, the complexity of solar installations might pose challenges for properties with unique conditions, and clients should be prepared for the long-term commitment associated with solar energy investments.

Overall, Purelight Power stands out as a reliable and innovative choice for those looking to invest in clean energy solutions. Their strengths in providing customized, high-quality solar systems are complemented by a dedication to sustainability and community engagement, positioning them as a partner in the journey toward a greener future. While there are some downsides to consider, such as pricing and availability, the overall benefits of working with Purelight Power make them a commendable option for clients seeking to harness solar energy effectively. For those ready to embrace renewable energy and enhance their sustainability efforts, Purelight Power is well-equipped to deliver exceptional results and foster a successful partnership.

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Purelight Power Frequently Asked Questions

What happens if there's an issue after my solar is installed?

Purelight Power understands that going solar is a big investment for homeowners. Not only does every system the company installs come with a 10-year workmanship guarantee, and 25-year parts and production warranty, but Purelight Power has dedicated Support and Customer Service teams to help address any issues that arise. Help is always just a phone call away.

What does $0 up-front solar mean?

Just what it says: Purelight Power helps homeowners go solar without having to invest thousands (or even a couple) dollars up front. By designing solar to meet each home and homeowner's specific energy needs, the company helps you wipe out your power bill. The monthly payment you pay towards owning your solar replaces that wiped out bill, so your monthly costs don't increase. There will still be a grid connection fee you see on your bill from the utility company, but in most areas the company serves, that's less than $20 per month.

Is this just leased or purchase power agreement solar?

No, Purelight Power only installs solar where the homeowner owns the solar. What the company offers is the option between purchasing solar outright or a system that's financed. It doesn't offer leased or PPA solar because Purelight Power wants homeowners to get the most out of their system, including things like being able to claim the Solar Investment Tax Credit, and the value increase that homes with owned solar can see.

How much do systems from Purelight Power cost?

Because systems are designed for every home and homeowner uniquely, that's not something that can be easily answered. The company also serves a broad spectrum of homeowners, from folks with cottages less that 1,000 sq. ft. to folks who own ranches with multiple outbuildings. So even an average wouldn't really help you know how much a system would cost. That's part of why the company offers a free consultation which includes a personalized design and cost breakdown. Purelight Power focuses on proving that it can help you save money based on your unique energy needs and circumstances.

What happens to solar during bad weather like hail, snow, wind?

Although solar panels look sort of delicate, they're actually surprisingly durable. The type of solar panel Purelight Power installs is rated to withstand hail of an inch in diameter, falling at speeds of up to 50 mph; can withstand winds up to 130 mph (that's a Category 3 hurricane); and holds up under more than 100 lbs of snow per square foot. In the off chance that a storm does damage your solar, the company is there to help. Many homeowners' insurance companies will cover solar, too, so make sure to check with yours.

Is Purelight Power really local to my state?

Yes, the company only works with local teams who live and work where it installs solar. Unlike many larger companies, Purelight Power doesn't work with subcontractors to design, install, or monitor solar. The company know solar works best when it's designed for the specific climate and weather your home will experience, which is why having local teams is valued so much. While Purelight Power was founded in Southern Oregon, across Iowa, Montana, and Oregon, each location is staffed with a local team of local solar professionals who know the ins and outs of solar in that area.

Do systems come with warranties?

They do! The company offers a 10-year workmanship guarantee and a 25-year parts and production warranty with every system it installs. The 10-year workmanship guarantee means that if there's any issue with the work done on your house during installing solar for the first 10 years, Purelight Power will fix it. The 25-year parts and production warranty means that the parts of your system (panels, inverters, racking) are covered from any damage caused by installation error or product failure, and that the company guarantees that your solar will produce the amount outlined in your contract.

Does the company install off-grid systems?

Not at the moment. Because many cities and counties have ordinances that mean homes can't be entirely off-grid, Purelight Power focuses on grid-tied solar. If you're concerned about having your solar grid-tied because of possible power outages for the grid in your area, ask a consultant about installing a generator switch.

Will the company handle the permitting process?

Yes, Purelight Power stands behind its claim to help homeowners go solar easily and affordably. Once you've signed your contract, the company takes over and manages the coordination of any prep work (tree trimming or removal, roof work, trenching for laying electrical lines), as well as all permitting requirements for your city and county. You'll be informed of every step, but you don't need to worry about doing any of it.

Does the solar system have to go on my roof?

While the company recommends rooftop solar since it is more space efficient and tends to reduce issues of shading, Purelight Power also installs ground mounted systems.