Purelight Power Reviews

Everyone I talk to you has been very nice and helpful, but I have kind of felt lost through this process, but that just may be me. I believe everything is completed and I’m on track now.

Gar was great and very patient. He walked me through all the steps to get my app and monitoring set up!

That will be saving money on our electricity bill.

So my wife and I got 3 quotes. We tend to go with the company that’s middle of the road. We had a close friend that went with this company so we were already leaning towards PureLight and they were the middle priced company so it was a no brainer. E V E R Y T H I N G was east with this company. The two other companies were a typical sales force. These guys were more professional and confident in their product which spilled over to us. At the time of estimate and install we were in the middle of a pandemic so we had to wait 2 months for install. I loved how they kept in contact and let us know each time we got closer to the day of install. When that beautiful day came, the install was so much faster than we thought it was going to be. The next step was a wait due to the power company so not on PureLight. Once the switch was flipped, we got a super excellent and knowledge sharing cruise through the system and the app. He even showed me what the codes are on the meter. I of course forgot what they mean. Lol. Anywho…..super proud of who we went through and the product we’re rocking on the roof.

Great company to do business with! Very professional and helpful sales staff who answered every question directly. And they kept us informed every step of the way. Sale to turning on the switch takes time but mostly because you are at the mercy of the power company to transfer your meter service (which in most cases they do sitting at a desk in their office). I would highly recommend these folks!!

This company initially was easy to work with until after the install. My system didn't pass county inspection. I asked Purelight to come out to fix the issue. All I got was excuses as to why they couldn't. Several weeks later the system is still not repaired and I still don't have an answer as to when they will be coming out to fix it.