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Powur Solar Reviews

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5.6

Overall Score

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PRAKASH P San Diego, CA

Got my refund.. Thank you, Lana V. from Powur for excellent support.

3 years ago Edited September 14, 2021

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Reply from Powur Solar

Thanks Prakash- We hope to support you on your project when you can move forward in the future. And yes we agree Lana is fantastic!

May. 24th, 2021

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Anonymous

Because they took forever to complete the installation

3 years ago

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Reply from Powur Solar

This is unfortunate, we apologize for any inconvenience this caused, hopefully you are enjoying your new system and saving money on your energy costs.

Dec. 4th, 2020

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Roberto Valdez Jr

Because I'm still getting a light bill over $200

3 years ago

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Reply from Powur Solar

This is unfortunate for sure, I will get one of our customer care folks to reach out to you.

Nov. 24th, 2020

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Ken Carr Costa Mesa, CA

Bill is very knowledgeable and a pleasure to work with.

1 year ago

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Angel D Frias

Powur has the bests service and cunstemer service. Thax

1 year ago

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Rodrigo Choto San Jose, CA

My wife and I had our solar installed and are very impressed with the outcome. Felipe M is the gentleman Rep who helped us from start to finish and still is around with any questions we have. We see him as a friend not just as a rep he definitely carry’s a big heart on him. The whole transaction went smooth very experienced crew and Team, and i will definitely be adding solar to our next home and reaching out to Felipe Moreno so he can guide us. I will and have referred Felipe M to family members and coworkers so he can assist them with any information in regards ti solar panels. Thank you!

1 year ago

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Eduardo

Have not been able to use since it is not connected

3 years ago

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Reply from Powur Solar

Eduardo, please reach out to the Sales Consultant that sold you the system in order to receive some guidance on usage of your system. If the utility gave you Permission to Operate then the system should be working.

Nov. 20th, 2020

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Ricky Rivera

cant get ahold of anyone and there are leaks throughout the entire house

1 year ago

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Reply from Powur Solar

Hello Ricky,

Thank you for bringing this to our attention. At Powur, we pride ourselves in the promise of open and honest communication throughout your solar system installation. Customer service is at the forefront of everything we do, and we would like to turn your experience around.

We would like some help finding a project in our system for you based on the information provided. If you need help as soon as possible, please contact us. Our customer success team is waiting to help you.


Respectfully,
Powur Customer Success Team
1-866-GO-POWUR

Nov. 16th, 2022