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LGCY Power

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242 User Reviews

7.6

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LAST UPDATED: August 10th, 2021

LGCY Power, a certified partner of Sunrun, is a solar energy company that is quickly expanding its customer base throughout the United States. Founded in California, LGCY Power strives to provide its customers with a new level of customer service and sustainable energy.

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The Good

  • Sunrun Certified Partner
  • Quality Equipment
  • Multiple Payment Options

Sunrun Certified Partner

LGCY Power is a Sunrun Certified Partner, which speaks to its credibility because Sunrun is one of the top companies in the solar industry. According to Sunrun, as certified partners, companies have access to Sunrun's end-to-end automated software project platform, Sunrun BrightPath; sales and operations training; marketing support; and preferred pricing through equipment suppliers like AEE Solar and SnapNrack. Sunrun also provides aggressive payment terms to ensure partners are set up to scale their business effectively.

Quality Equipment

The solar company installs quality solar panel systems and solar inverters to help each client save on his or her power bill. Solar panels from LG rank among the most energy-efficient and cost-effective panels on the market, and carry an equipment warranty of 20 years.

Meanwhile, SolarEdge micro inverter attached to every solar installation convert solar energy into usable electricity at nearly 100 percent efficiency. Residential homeowners will enjoy the money-saving solar power systems as installed by an experienced LGCY Power energy consultant.

Multiple Payment Options

LGCY Power offers multiple payment options that will ultimately help customers save on their electric bill while also helping the environment. In addition to outright purchase, customers can choose from the following financing options:

  • Solar Loan — Allows customers to pay off their system in low monthly increments, and gives them access to total ownership of their system while also qualifying them for the federal solar tax credit.
  • Power Purchase Agreement — Though the PPA option does not grant a path to ownership, it allows the homeowner to only pay for the energy the solar system produces, which is often less expensive than traditional electricity. Customers can still save on their energy bill through a PPA, even if they don't qualify for tax incentives.
  • Solar Lease — Like a PPA, solar leases do not give customers ownership of the system (though in many cases, lessees have the option of purchasing the system after 20 years at a reduce price); rather, customers will "rent" the system at a low monthly rate, while LGCY, the system owner, will pay for any maintence or repair that might be required.
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The Bad

  • Not NABCEP-Certified

Not NABCEP-Certified

Although the company's Sunrun certification grants LGCY Power a certain level of credibility, achieving NABCEP-certified status would make the company a standout in the solar industry at large.

The North American Board of Certified Energy Providers is an industry-recognized organization that promotes best practices for solar installation companies. An NABCEP certification affects everything from how the sales rep initially interacts with homeowners to the way a solar power system is installed and mounted to a roof post-sale.

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The Bottom Line

LGCY Power is a Sunrun Certified Partner that brings much to the table, including high-efficiency solar panels from LG, multiple payment options, and protective warranties for both equipment and installation.

However, the company's website is not very helpful for customers who want to learn more about how the company stands out from competitors. The lack of a NABCEP certification, while not an indictment of the company, should encourage customers to investigate other, leading solar companies prior to making a decision.

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LGCY Power Frequently Asked Questions

How does solar power work with LGCY Power?

Solar panels are fueled by natural light from the sun. Each panel is made up of more than a dozen silicon wafers called solar cells. These are specially manufactured and chemically treated to convert light into energy. Collectively, panels are connected together into what’s called a solar system or solar array. This array takes the energy it produces and passes it through an inverter before it reaches your home. An inverter takes the direct current (DC) generated from your panels and converts it to AC or alternating current. Finally, AC power is then passed to your home through a circuit breaker (also known as a main panel) and made available to everything plugged into your home, like lights, TV, computers, and other appliances. 

Why choose LGCY Power?

LGCY Power offers manufacturer warranties on panels and inverters, robust installation warranties, and monitoring and maintenance packages, so you’re well taken care of long after your energy savings start. The company wants you to receive the best savings, experience, and service; there’s a reason why LGCY Power has an A+ rating and is accredited with the Better Business Bureau.

LGCY Power has also been ranked as the Best Company to Work for in Utah Business Magazine, one of the fastest-growing companies in Utah, and a rising star in the solar field across the United States. The LGCY difference is simply that the company cares about its customers, and that is the firm’s guiding principle. LGCY hires the best people in the field, offers the best training, and partners with the best solar installers in the nation, so the people working on your home are second-to-none.

What makes LGCY Power different?

To start, the company understands that each homeowner is different, with different goals, needs, and even circumstances — like the structure and aesthetic of their home. Since no two homes or homeowners are alike, LGCY Power customizes our solar solutions to fit your needs. We also take a consultative approach, becoming your trusted advocate throughout the whole process. Our solar consultants take their time explaining every aspect of the solar process to you, answering all of your important questions and even covering questions you didn’t know to ask.

What are the disadvantages of solar energy?

While there are several significant advantages of solar energy — including the potential for both environmental and economic benefits — that doesn’t mean that there aren’t any possible disadvantages. One of these potential downsides is the fact that some parts of the country simply don’t receive much direct daily sunlight. This is due to the fact that sunlight itself isn’t enough to generate power. Rather, you’ll need to consider peak sun hours, which is the metric used to assess how many hours per day your solar panels will be able to function at optimal capacity.

Some parts of the country, like portions of California, Nevada, and Arizona, receive six or more peak sun hours per day, but the coastal regions of Washington and Oregon only receive three to four hours per day. If you live in a location without much sunlight availability, you may want to assess whether solar is the right answer for your energy needs.

Another disadvantage is the reliability of solar. Obviously, your panels won’t generate any energy at night, and the presence of clouds can also disrupt the efficiency of your solar system. In addition, solar energy can have steep setup costs, especially if you need to purchase a battery storage system. If you don’t have access to robust solar incentives and tax credits, your initial setup costs could total tens of thousands of dollars.

Finally, solar energy isn’t a terribly efficient form of power generation, as most solar panels are only 15 percent to 20 percent efficient — traditional forms of fossil fuel-generated energy can have much higher efficiency ratings.

Is residential solar cost-effective?

For many homeowners, installing a solar power system is a great way to save some money, while also protecting our environment. However, there are many variables involved that can skew the financial numbers either positively or negatively for you. Let’s discuss the different questions you need to answer in order to determine the cost-effectiveness of residential solar for your home.

The first major variable is how much you pay for electricity from your utility company. Depending on which part of the country you live in, you might pay as much as 20+ cents per kilowatt-hour for residential power, but other regions can be as cheap as 10 cents per kWh, or even lower. Obviously, the more you’re currently spending on your energy, the more money you can save with solar.

Next, you’ll need to consider how much you’ll have to spend setting up your solar system. There are many variables for this question, including the size and energy efficiency of your home, the amount of direct sunlight your home receives on an average day, whether you plan on buying or leasing your solar panels, and more.

Another vital question along these same lines is which incentives and tax rebates you might be eligible for in your location. Different locations around the country have different government incentives available that can make a major impact on your costs.

In short, residential solar power can definitely save money for many homeowners, but you will need to properly analyze your specific situation to determine how cost-effective a solar installation will be for you.

How are solar panels rated?

The wattage of a solar panel is based on the amount of direct current power it’s capable of producing in normal conditions — for example, in direct sunlight on days without rain. The first step is to examine the listed wattage capacity of the panel. As you might expect, more watts means more power, but there can be some other benefits to high-watt solar panels as well, like improved efficiency ratings. In addition, you won’t need as many panels to fulfill your power needs.

However, power output rating isn’t the be-all-end-all of choosing the right panels for your solar system. Sometimes, a higher power rating doesn’t reflect the efficiency of the panel but is instead a result of the panel’s physical size. For the most part, solar panels come in two varieties: 60-cell and 72-cell. 60-cell panels are roughly 3.25 feet by 5.5 feet, and they usually max out around 300 watts. As for 72-cell solar panels, they measure around 3.25 feet by 6.5 feet, and they can produce 350-400 watts.

This is where understanding efficiency ratings for solar panels is especially important. Most solar panels offer efficiency ratings somewhere between 15 percent at the low end and 20 percent at the top end. In general, the newer model your panel is, the higher efficiency ratings it’s likely to have, and better efficiency ratings mean more power potential.

The brand of solar panel you purchase can also have a significant impact on your total power production capacity. Brands like LG and Panasonic produce solar panels with efficiency ratings right around 20 percent, and these panels usually have electricity outputs in the 350-watt range. On the other hand, many other solar panels have average efficiency ratings in the 15 percent to17 percent range, with total outputs around 250–300 watts. This doesn’t mean LG and Panasonic’s offerings are objectively “better” — it’s all about finding the right solar panels for your specific needs.

Another important aspect of determining which solar panels to buy is how many hours of sun you typically receive. For this step, we recommend taking a look at the National Renewable Energy Laboratory’s “Solar Resource Data, Tools, and Maps” page. Here, you can find maps showing annual sunlight averages, monthly averages, direct normal irradiance, and more.

All you need to do to figure out the energy potential of your location is to multiply the wattage of your chosen solar panels by the number of hours you receive sunlight. If you buy a 300-watt panel, you could receive up to six hours of daily direct sunlight in some parts of California, Nevada, and Arizona, meaning that panel could produce 1,800 watts or 1.8 kilowatt-hours. However, if you install that same panel in parts of the Pacific Northwest, where there are only 3.5 sun hours per day, your total output would only come to 1,050 watts or 1.05 kwh.

So, which solar panels are the most powerful options? The highest efficiency ratings in the industry belong to the X Series by Sunpower (with an incredible 22.8 percent efficiency rating), along with REC Solar’s Alpha Series and LG’s High NeON, which both boast a 21.7 percent efficiency rating. As for pure power output, it’s tough to top Trina Solar’s 500-watt Duomax V and Tallmax V.

Do you need some more information before making your decision? LGCY Power can help you determine whether solar panel installation is the right choice for your home, and also figure out which panels to use, and how many. Highly-trained Energy Consultants can even visit your home in person to walk you step-by-step through the solar installation process.

What is a megawatt and what is a megawatt hour?

To begin, let’s outline how wattage is measured. A watt is a unit of power that’s used to determine the rate of an energy transfer. The more watts you have, the faster the electrons are flowing through your electrical system. One watt is equal to one joule per second of energy flow.

Take a 100-watt lightbulb as an example. The 100-watt rating means that this bulb consumes power at a rate of 100 joules of energy per second. If you turn on the light and leave it on for an hour, the lightbulb will consume 100 watt-hours. These rates are typically described in terms of kilowatt-hours — a kilowatt-hour is equivalent to 1,000 watt-hours, so our lightbulb example would come out to 0.1 kilowatt-hours.

If a kilowatt is a thousand watts, what is a megawatt? Much like a kilowatt is comprised of 1,000 watts, a megawatt is 1,000 kilowatts, or in other words, one million watts. The reason kilowatts and kilowatt-hours are the standard measurements for consumer electric bills is because megawatts are often simply too large a unit of measurement to apply logically to a home electrical system. However, energy utilities and solar providers will occasionally use the term megawatt-hour instead.

A megawatt-hour is typically abbreviated as “MWh,” and this term indicates the usage of 1,000 kilowatts in one hour. To put this into perspective, a couple of common small appliances you’ll find in most kitchens have a 1,000-watt rating — the microwave oven and the coffee pot. Because 1,000 watts equals one kilowatt, you would need to run your coffee pot continuously for 1,000 hours, without ever turning it off. This would end up using one megawatt-hour of energy.

How much energy does the typical American home use? In general, a modern home uses somewhere in the range of 11 megawatt-hours on an annual basis, which is why you’ll typically see kilowatt-hours on your monthly utility bill instead of megawatt-hours. After all, when you’re using less than one megawatt-hour per month, there are probably more suitable units of measurement to describe this level of energy output.

Solar providers will sometimes use megawatts and megawatt-hours when discussing their capabilities, simply because the sheer number of kilowatt-hours would get a bit overwhelming. There is actually another common unit of measurement beyond the megawatt as well, which is the gigawatt. As you might expect, a gigawatt is equivalent to 1,000 megawatts, one million kilowatts, or one billion watts.

Overall, the main thing you need to keep in mind about every level of watt and watt-hour is that — just like many other units of measurement in the metric system — these measurements escalate in terms of one thousand. There are 1,000 watts to a kilowatt, 1,000 kilowatts to a megawatt, and so forth.

When analyzing your personal energy needs — whether that’s for your home or your business — you’ll likely be dealing in terms of kilowatts and kilowatt-hours. Still, it’s always nice to have a level of familiarity when it comes to your total annual energy usage, which is a measurement where megawatts and megawatt-hours will be convenient terms to know.

Do you have any questions about megawatts or megawatt-hours? Or perhaps you’re wondering how much solar energy you would need to power your home or business? Give LGCY Power a call today. Its highly experienced and knowledgeable Energy Consultants can help you answer all of your tough questions about solar power.

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LGCY Power

LGCY Power is the nation’s premier solar company, serving smart homeowners who want to transition to solar power. Solar is the lynchpin of the clean energy revolution, with hundreds of thousands of homeowners now saving money with solar at home. And LGCY Power is leading that solar revolution, making the process of going solar a smooth, efficient, and highly lucrative experience.

Our goal isn’t just to be the biggest solar company in the U.S., but the best. We want to make the largest positive impact for our clients, our neighborhoods, and communities. LGCY Power is doing just that with award-winning customer service, allowing homeowners to go green while saving green like never before.

By partnering with the top solar installers and utilizing only state-of-the-art technology, most homeowners save up to 40% to 60% off their traditional energy bill – starting day one when they flip the switch. With a host of flexible financing options, the savings of solar is available for $0 out of pocket for most customers.

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Star Rating

3.9

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242 Reviews

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16%

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5%

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Featured Review

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Neil Union City, NJ

LGCY is the best in the solar industry. They are the primary consultant team for Sunrun. I don't think this site understands that LGCY are the consults who provide such excellent service. Sunrun is #1 in solar and LGCY is the catapult to make that a reality. LGCY has a higher promoter score than Apple and Nordstrom. Either way solar is the way to go.

5 years ago

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Reply from LGCY Power

Neil, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 1st, 2021

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Featured Review

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Travis Green

Great company, couldn't be happier! They outlined every step along the way. The sales rep was great and I love my new affordable power bill! I'm excited to do my part to help the world go green.

4 years ago

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Reply from LGCY Power

Travis, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 26th, 2021

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Philip Patton Laughlin, NV

The sales staff that game to my home were very professional. They were Mark S. the sales rep, Brandon C. and Trish. They very knowledgeable and actually fun to be with. I highly recommend them and the company. Everything seems to be moving along the holdups on getting the system working is due to NVEnergy and the inspectors from Clark County and not from LGCY Power or the reps.

2 months ago

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Reply from LGCY Power

Philip, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jul. 12th, 2021

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Mary Los Olivos, CA

Lgcy has come through on everything but we are waiting for PG&E’s approval. They have done what they have promised and done it in a timely manner. I am very pleased with them. The salesman that came to my door honored all the covid stuff. He had a mask on and stayed his distant and he explained things very well. I could contact him if I had any additional questions.

2 months ago

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Reply from LGCY Power

Mary, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jul. 6th, 2021

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Tim and Cheryl Hoenig Buckeye, AZ

They were efficient and knowledgeable. But the main reason by far is their salesman, Mark. We were contacted by many, many solar salespeople but it was Mark's compassion when our family was going through a medical crisis that made us call him when we decided to go with solar.,

2 months ago

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Reply from LGCY Power

Tim and Cheryl, we are so glad to hear about your experience with LGCY Power and that Mark was so outstanding. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jul. 14th, 2021

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Kathleen Loughlin Henderson, NV

My sales rep, Quinn F., was OUTSTANDING. Quinn was informative, but not pushy. He was thorough, thoughtful and patient with me throughout this entire process. Thanks to Quinn's knowledge & follow-through, I decided to purchase solar panels for my home; he's the best!

2 months ago

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Reply from LGCY Power

Kathleen, we are so glad to hear about your experience with LGCY Power and that Quinn was so outstanding. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jul. 14th, 2021

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Terry L Hudspeth Las Vegas, NV

Because Brandon and Trish told me what it was going to take to get what I needed, how the process goes for installation stayed on top of everything , kept me informed of what was next. There was NO SUPRIZES! Nothing what a smooth process. Brandon and Trish C. are the best!!!

2 months ago

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Reply from LGCY Power

Terry, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jul. 12th, 2021

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Justin Apopka, FL

The cost benefit analysis was really usefully planning my new home. Everything went well. They barely needed me there to get it installed. I like that I am able to monitor the app and watch how much my solar panels generate. I have seen my bill go down significantly.

2 months ago

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Reply from LGCY Power

Justin, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jul. 6th, 2021

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Jeffery Georgetown, TX

This is the best product on the market. I met with one their representatives and they explained the difference between them and other companies. Overall most everybody was really pleasant though sometimes people didn’t know my project fully.

2 months ago

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Reply from LGCY Power

Jeffery, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 29th, 2021

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Daniel Smith Orlando, FL

Company representative presented the information and alternatives clearly. He was quickly responsive to follow-up questions. Coordination for installation of the system and inspections was smooth.

2 months ago

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Reply from LGCY Power

Daniel, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Aug. 17th, 2021

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Doug Hapeman Davenport, FL

The solar panels were installed in a timely fashion, and all inspections completed. But Titan Solar has yet to turn on the solar panels. We have contacted them twice during the past month, but no response on when the system will be turned on. We have begun payments on the solar loan this month and are still connected to Duke Energy. We are paying our regular Duke Energy bill and the additional solar payment with no solar yet. We are very disappointed with the lack of response from Titan Solar. Please light a fire under their back side and get this system operating.

2 months ago

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Reply from LGCY Power

Doug, I'm sorry to hear about the miscommunication, if there is anything we can do we would love to make it right. If you can provide us with more of your information we will have a member of our Customer Service Team look into your account and see how we can further help you!

Jul. 15th, 2021

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KDH Las Vegas, NV

Honestly, just didn't want to go through the comparison shopping deal. Dave was at the right place at the right time, felt comfortable with him, not pushy, answers to our questions were in line with what we already knew.

2 months ago

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Reply from LGCY Power

KDH, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jul. 14th, 2021

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Wes Roy Davenport, FL

Customer service is beyond exemplary--Robert S. was on top of the project, and available consistently almost 24 hours a day until we powered up! Always available for questions as well. SUPERIOR service!!!!

2 months ago

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Reply from LGCY Power

Wes, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jul. 12th, 2021

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Camilla Mesa, AZ

Installation went great. They have been on top of everything and get back to us to make sure everything is fine. We are waiting for the final approve and once it is turned on it is going to be great.

2 months ago

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Reply from LGCY Power

Camilla, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jul. 6th, 2021

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Barron San Diego, CA

I was a little surprised that the installers showed up easy and were quicker than I was originally led to believe. They told me what they were going to do and they did it and the equipment works well. I am still waiting for my utility company to put in a new fuse box.

2 months ago

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Reply from LGCY Power

Barron, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 29th, 2021

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James Dallas, TX

LGCY has a positive way sharing information and supporting us. When I ask for help, they are there to help. We had some weather issues that made installation take a little longer but it still went well. It is working.

2 months ago

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Reply from LGCY Power

James, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 29th, 2021

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Anonymous Leesburg, VA

It turned out to be beneficial as far as cost and savings. It seems to be working great. They are easy to reach and always responsive to questions. They were quick to have it installed. I didn’t even notice them here. Before I knew it they were done.

2 months ago

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Reply from LGCY Power

We are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 28th, 2021

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Lorraine Auburn, CA

Somebody always answers my phone calls and thoroughly explains the process. The installation of the solar panels went really well. I also had an electrical upgrade so it took a little longer but otherwise it was fine. It seems to be doing its job. My bill is only eighty five dollars a month which is the lowest it could be.

2 months ago

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Reply from LGCY Power

Lorraine, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 28th, 2021

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Katie Davis Thornton, CO

LGCY gave me a great deal that made sense for my family. The solar system will cover 104% of my power needs when other companies tried to sell me a system that was too small for my needs. Hassle free and I will be saving thousands overtime. I also refinanced my house with loanpal- the same loan company that I have my solar financed through. I REALLY saving now!!

5 months ago

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Reply from LGCY Power

Katie, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 5th, 2021

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Michelle R Sivertsen Whittier, CA

Representatives were very attentive to our specific needs and concerns. We just need to watch over the next years to confirm performance is what was promised

2 months ago

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Reply from LGCY Power

Michelle, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Aug. 17th, 2021

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R Castillo San Antonio, TX

Very poor experience. Had 4 different employees, 4 different times tell us that our panels were working. Each time someone else had to come and fix them. No communication on times when they would show up to the house. No local management available to help. Had one employee tell me that the original installation team was written up because of their poor job

2 months ago

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Reply from LGCY Power

R Castillo, I'm sorry to hear about the miscommunication, if there is anything we can do we would love to make it right. If you can provide us with more of your information we will have a member of our Customer Service Team look into your account and see how we can further help you!

Aug. 17th, 2021

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Harry Bell Auburn, CA

All has been done very well for most part. Having a hard time getting final approval though. Keep on putting it off without notifying. us. Still waiting despite 3 scheduled dates that have been postponed.

2 months ago

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Reply from LGCY Power

Harry, I'm sorry to hear about the miscommunication, if there is anything we can do we would love to make it right. If you can provide us with more of your information we will have a member of our Customer Service Team look into your account and see how we can further help you!

Jul. 12th, 2021

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Sean Whent

They are not very responsive. My contact was going to "get back to me" on two questions that he never did get back to me on. Plus he lied to me about how credits work with my electrical company. I believe he likely lied about other things too but I just haven't researched everything to prove it yet. He made a comment during our meeting that should have been a bigger clue. He said his biggest challenge is that people assume he is lying. They are probably right.

2 months ago

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Reply from LGCY Power

Sean, I'm sorry to hear about the miscommunication, if there is anything we can do we would love to make it right. If you can provide us with more of your information we will have a member of our Customer Service Team look into your account and see how we can further help you!

Jul. 12th, 2021

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star star star star star

Anne Las Vegas, NV

The equipment is very clean and it looks great and seems to be working great too. Customer service has been pretty good and are ale to answer any questions I asked.

2 months ago

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Reply from LGCY Power

Anne, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 29th, 2021

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star star star star star_border

Anonymous Coolidge, AZ

Communication could have been better but installation was great and it works well even if it was a little difficult to get started. I would recommend working with them over and over.

2 months ago

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Reply from LGCY Power

Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 29th, 2021

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star star star star star

Jesse Covina, CA

Installation was quick and easy, they did it in two days, and they explained it. There was a lot of good communication across the board. It is the best fit for my family.

2 months ago

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Reply from LGCY Power

Jesse, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 29th, 2021

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star star star star star

Joseph Northridge, CA

Out of the four companies I interviews, Legacy was the right one for me. They were very helpful and easy to get a hold of. It was very fast in my opinion.

2 months ago

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Reply from LGCY Power

Joseph, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 29th, 2021

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star star star star star

Diana Fort Washington, MD

Customer service has always been available and make sure to take care of any question or concern. We have had no issues. Setting it up went very well.

2 months ago

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Reply from LGCY Power

Diana, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 29th, 2021

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star star star star star

Jemima Columbia, MD

Everyone is friendly an able to answer your questions and get back to you in a timely manner. Installation went well. They were professional and cleaned up after themselves.

2 months ago

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Reply from LGCY Power

Jemima, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 29th, 2021

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star star star star star

Tony Chula Vista, CA

Definitely recommend even though I did have a problem with the installer not returning my phone calls, but they aren’t legacy and legacy has been helping me with me issues with them.

2 months ago

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Reply from LGCY Power

Tony, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 28th, 2021

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star star star star star

Patricia Las Vegas, NV

All the equipment is brand new and they were right on track getting it installed. They were quick and professional and efficient. If I have any questions, they are always there.

2 months ago

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Reply from LGCY Power

Patricia, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 28th, 2021

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star star star star star

Brandon Visalia, CA

Everything is perfect. The customer representative that came was really knowledgeable and helped us a lot to make us feel comfortable with LGCY. They answered all my questions.

2 months ago

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Reply from LGCY Power

Brandon, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 28th, 2021

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star star star star star

Timothy Palm Bay, FL

I liked our contact guy. He has been awesome. I would recommend. Installation was great. I thought it was going to be two days and they started early one morning and were done by five.

2 months ago

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Reply from LGCY Power

Timothy, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 28th, 2021

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star star star star star_border

Amanda Las Vegas, NV

Job well done. Preparation for length of time to complete the project would have been appreciated. After installation it still took nearly a month for final inspection. Also prepping home owners to move vehicles on day of install if they are parked in driveway would have been nice. We were instructed nobody needed to be home but vehicles needed to be moved.

5 months ago

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Reply from LGCY Power

Amanda, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 26th, 2021

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star star star star star

Kendrix Pensacola, FL

Equipment is clean and sleek. There is no extra wires or anything hanging around. There was some delay installing it because of the weather but they came the next day when the sun was shining. All of my questions have been answered in a timely manner. The process is streamlined.

5 months ago

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Reply from LGCY Power

Kendrix, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 26th, 2021

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star star star star star

Tyler Rand

I have had solar for almost three years now and it is the best decision we have made! Ashton Buswell was our salesman and while I know him personally, he delivered everything that he promised. I have had zero issues with the system and have just saved money on my electricity. We are all in a contract with SDGE already, so signing a co tract for a power purchase agreement isn’t really a change. I’m just paying less for electricity. I feel like this is a very smart investment, and something that anybody should strongly consider if you don’t have solar. Legacy Power is a great company and I highly recommend them everybody that asks.

10 months ago

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Reply from LGCY Power

Tyler, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 26th, 2021

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star star star star star

Michael Locklin Las Vegas, NV

Everyone at LGCY Power has been very professional. I am very happy with my Solar Panels. FYI they just got turned on July 13th 2021.

2 months ago

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Reply from LGCY Power

Michael, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Aug. 17th, 2021

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star star_border star_border star_border star_border

Jason Griggs The Colony, TX

The is still not complete and it's been over three months. I have had my integrity attacked and have thr texts from the agent to prove it. As well as thr communication from agents goes from one hundred percent to zero once they put the panels up on your roof. I wouldn't recommend this company to anyone. Their planning and organization skills are lack luster. The follow through is subpar and don't deliver on promise. I will be having these panels taking down as they are just an ornament on my roof.

2 months ago

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Reply from LGCY Power

Hello Jason, thank you so much for posting your feedback here. Obviously, we are extremely sorry for this situation and want to make it right. Company wide, we do not yet have all the details but hope you understand that whoever attacked your integrity does not speak for LGCY as a whole. Dylan McDaniel will be reaching out to you directly. Thank you for being so patient to this point.

Aug. 31st, 2021

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star star star star star

Jake Seattle, WA

It's great. Customer service is informative and quick to respond. The inform me on time. It is producing a good amount of power.

2 months ago

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Reply from LGCY Power

Jake, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jul. 6th, 2021

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star star star star star

Anonymous Moore, SC

As far as I can tell it is producing like they promised. It is pretty good so far. It was easy to install and they have kept their promises.

2 months ago

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Reply from LGCY Power

Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 29th, 2021

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star star star star star

Kevin Henderson, NV

The installers were in and out in the same day. It has been a good investment. It is actually worth it. It is working pretty well.

2 months ago

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Reply from LGCY Power

Kevin, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 29th, 2021

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star star star star star

Christopher Carlsbad, CA

I have been researching solar for a while and lgcy had all the criteria I was looking for. They are very responsive to all my questions.

2 months ago

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Reply from LGCY Power

Christopher, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 29th, 2021

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Nicholas Laughlin, NV

I always wanted solar power. There is some dumb stuff you have to got through to get it installed but it has been fairly decent. Installation was done in a day, it was great.

2 months ago

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Reply from LGCY Power

Nicholas, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 29th, 2021

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star star star star star

Daniel Winter Haven, FL

Every time I have a question or need something, they are right there for me. They are very good and professional. Customer service is really good. Everything looks nice.

2 months ago

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Reply from LGCY Power

Daniel, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 28th, 2021

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star star star star star

Arlene Stockton, CA

It was free. Everybody is nice and friendly. They took their time to explain things to me so they made sense. It has been wonderful and not broken down yet.

2 months ago

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Reply from LGCY Power

Arlene, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 28th, 2021

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Andres Saint Cloud, FL

The salesman was very good. He was very responsive when I needed to talk to him. He told me from top to bottom how everything worked. I would assume they have informed me on everything. There have been no set backs.

2 months ago

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Reply from LGCY Power

Andres, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 28th, 2021

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star star star star star

Kelvin Kyle, TX

The solar panels are not too big and they look good on my roof. Overall the process has been exceptional. All the feedback and follow ups and the whole process has been easy.

2 months ago

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Reply from LGCY Power

Kelvin, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 28th, 2021

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Kelly Las Vegas, NV

Our neighbor was getting solar panels and the sales guy talked to us and we decided to go with them. They totally underestimated the timing for the installation. They said two and a half days and it took two to three weeks to get back to finish it.

2 months ago

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Reply from LGCY Power

Kelly, I'm sorry to hear about the miscommunication, if there is anything we can do we would love to make it right. If you can provide us with more of your information we will have a member of our Customer Service Team look into your account and see how we can further help you!

Jul. 6th, 2021

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Stephen New Port Richey, FL

Sales staff is very responsive and they still check in with me to make sure everything is going well. I am happy with their customer support. They respond quickly. There have been a couple of issues but it has been cleared up and resolved well.

5 months ago

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Reply from LGCY Power

Stephen, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 26th, 2021

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star star star star star

Brian Beechler

Chris M. was honest, trustworthy, knowledgeable and very easy to work with. The installers and the guys who help coordinate the install were incredible as well. I don’t remember their names, but they were extremely kind and considerate of our property and my wife who works from home.

8 months ago

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Reply from LGCY Power

Thanks Brian for the great review! We are pleased that you have had an excellent customer experience with LGCY Power. Follow us on instagram at @lgcypower for info on our monthly customer giveaways.

Jan. 22nd, 2021

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