9.3
Overall Score
Author: Kaitlyn Short
ION Solar is a full-service solar energy provider that was founded in 2013. Full-service includes a custom-designed system, all permitting, solar installation, inspection, and solar panel system maintenance.
ION Solar aims to offer affordable solar solutions that give customers the benefits of solar with little or no up-front costs. The company's services are currently available in Colorado, Nevada, New Mexico, North Carolina, Oregon, Texas, Utah, and Virginia.
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ION Solar does not outsource any of its installations, meaning the company installs every solar panel and inverter itself. Working with a full-service provider like ION Solar generally bodes well for homeowners as the company will then have full control over who is in and around your home and your family.
If you ever come across a company that does use subcontractors for any part of the project, we would suggest you tread carefully. While the solar company itself might be licensed, the subcontractors might not be. Additionally, the more people who are involved in the project, the bigger chance there is for miscommunication and lack of quality.
ION Solar states that the system it provides you includes free maintenance and repairs for the entire life of the contract.
In reality, solar panels don't require much maintenance other than being sprayed down with water every few months to keep off the dust and dirt buildup that could limit sunlight exposure.
However, if something does happen, ION Solar will be there to take care of it for you.
Another beneficial feature ION Solar offers is system monitoring. Unfortunately, the company doesn't specify exactly what that monitoring entails, whether it's for production, usage, or both. It's to your benefit to have both.
However, ION Solar states that it will monitor your system 24 hours a day, 7 days a week. If there's ever a problem, the company will know about it and send a technician out immediately.
ION Solar has been listed as one of America's 500 fastest-growing companies by Inc. Magazine. The company has also been certified by the North American Board of Certified Energy Practitioners (NABCEP), a solar industry-recognized nonprofit organization charged with promoting best practices in solar power.
ION Solar is a featured partner of Habitat for Humanity. It's humanitarian program, ION Earth, provides a free solar panel system to a family in need for every 2 megawatts of clean, renewable energy ION Solar installs. It is impressive to see solar companies go beyond their everyday business practices to promote clean energy and other causes with their reach and efforts.
Unfortunately, ION Solar's availability is relatively limited; the company only offers its services in eight states:
Customers who live outside of this service area won't be able to take advantage of the company's renewable energy services.
Ion Solar does not provide solar battery storage as an available system upgrade to its residential solar arrays. Many leading solar companies offer their customers a solar energy storage system as a way to maximize the efficiency of their solar system.
ION Solar does not subcontract any of its work and offers system maintenance and monitoring, and provides several payment options (including a solar lease) to help customers reduce their dependence on fossil fuel. However, if you're looking for a solar provider that installs solar battery options alongside panels and inverters, you will need to consult another solar company.
We recommend reaching out to ION Solar directly if you live in a state where the company operates and are interested in making the switch to solar.
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