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Craig Potcher Kuna, ID

We had our array installed in early 2019. The sales approach and process was open, professional, and effectively communicated. The installation went flawlessly. We provided several years of electric bills for them to properly size the system. We even installed a new, efficient York heat pump to lower our usage. Out electric bills since installation are reasonable from March through October, but we run out of solar "credit" in November, resulting in electric bills in the hundreds of dollars in November, December, January, and February. We try to keep the house at 65° in the winter. Summer are no issue. This past winter we received a notice indicating that our solar modern might fall to connect and communicate due to AT&T dropping support for 3G. I tried contacting Blue Raven several times to see what my options were. There was NO response. In June we received error messages indicating the system had lost connectivity. I followed the instructions for resetting the system several times with no success. I reached out to Blue Raven for assistance. No response. I tried calling. Couldn't get through. I tried the chat line. "You're next in line", followed by "You are being connected" for over an hour. I hung up. I finally got an email that indicated that they were sorry for the issues, and provided the same written resolutions I had tried before. I then received another email indicating that they checked my system and determined that my modem was 3G and no longer supported. For several hundred dollars they would send me a new modem that I could install myself. It also suggested that I could reconfigure my system to connect it to MY WIFI router. After following those directions multiple times (it failed to connect 6 times), I finally got connected. Bottom line:. The sales and installation teams were stellar, although I believe the system was under sized. Post installation support is almost worthless.

5 years ago Edited July 5, 2022

Reply from Blue Raven Solar

Hey Craig,

I'm stoked to see that your panels have been working how you need them to be! Thanks so much for taking the time to leave a review. It means a lot.

Best,
Evan H
Blue Raven

Aug. 12th, 2019

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Kathy Aurora, CO

David and John with Blue Raven were here this morning to install the solar panels. They were so nice and efficient. David walked me through the new thermostat and I was able to register with Eco Bee. They told me what the process is for the next two days so I know what to expect. So far I'm very pleased with Blue Raven Solar.

5 years ago

Reply from Blue Raven Solar

Hey there Kathy,

Thanks so much for leaving a review! We work really hard to make going solar and saving energy easy, so I'm stoked to hear that that's been your experience. Have an awesome weekend!

Best,
Evan H
Blue Raven

Aug. 2nd, 2019

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Jamie Wight Mt. Pleasant, SC

Top-notch customer service from initial free quote to installation and maintenance. BRS is very responsive and the highest caliber solar company out of the 7 we received quotes from. They stand behind their product. Highly recommended!

5 years ago

Reply from Blue Raven Solar

Hey Jamie!

Thanks so much for leaving a review. It's been a pleasure working with you! We're really happy that you chose to go with us. Have a great weekend!

Best,
Evan H
Blue Raven

Aug. 2nd, 2019

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Lize Orlando, FL

Fast, professional and excellent work on the installation itself. Blue Raven handled all the paperwork and permits that were required. My monthly household expenses are now way lower than they were before the system was installed. Absolutely no reason not to do this if you have the sun exposure.

5 years ago

Reply from Blue Raven Solar

Lize,

Thanks for the awesome review! We're all about being fast, professional, and meeting or exceeding your expectations! Here's to many many years of clean, cost effective solar power!

Cheers,
Evan H

Jul. 10th, 2019

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Miguel Orlando, FL

I’m very happy with the decision I made going solar with Blue Raven, albeit I was hesitant at first. The representative that explained the whole solar process to us was very nice and informative. The panels are installed and are making more electric power than we expected. Thank you Blue Raven!

5 years ago

Reply from Blue Raven Solar

Miguel,

We're glad you overcame your hesitancy and took the solar plunge! Make the sun work for YOU!

Best,
Evan H
Blue Raven Solar

Jul. 10th, 2019

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John T Orlando, FL

I have thoroughly enjoyed the process of going solar with Blue Raven. Initially it was a little scary and overwhelming, but the rep at Blue Raven really helped us understand what the process was. A year later I'm so glad we chose to go solar ... but especially with the best company--Blue Raven.

5 years ago

Reply from Blue Raven Solar

Hey John,

Thanks so much for this review! A year later, we're so glad you chose to go with us!

Best,
Evan H

Aug. 9th, 2019

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william james Riverview, FL

Although this company doesn't do its own advertising its reps are all they need! Ive never had a company put this much effort into making sure that I was knowlegedable about not just their company but solar itself. My install was effortless and quicker than they said it would be. I'm a very happy customer!

7 years ago

Reply from Blue Raven Solar

Thank you for your review, William! We're so thrilled that you've had a great experience. Here at Blue Raven, we're really passionate about the opportunities solar provides and are excited to share it with our customers! Please let us know if there's ever anything we can do to help!

Nov. 19th, 2018

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Aaron Becraft Salt Lake City, UT

Our 1st meeting, the rep showed up 1 hr late. They told us 6p, but he was told 7p. The contract was not the same as the estimate and it took a couple hrs of our Rep going back and forth with the contract department to get numbers right. In the end, the estimate had the numbers that were wrong and the actual monthly payment was over 20% higher. Most people would not be OK with that, but I already knew I wanted solar and I really liked our sales rep, Austin. Install was flawless and quick and clean. They cleaned up as though they were never there. The city inspector showed up without us knowing he was coming and Blue Raven showed up 20 mins later with all the paperwork he needed. That was the only full breakdown in communication with us and had we not been home at that moment, it would have set the whole process back another week. From start to finish, it seems like it takes forever, but understanding all the processes helps you understand that it really went fast. At the end of the day, was this the perfect experience from start to finish, no, but I hands down would recommend Blue Raven Solar and I am very happy we chose to stay with them. Thanks, Aaron

8 years ago

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Debra Curtis Hurricane, UT

From the moment Spencer stopped to give us a flyer we have had a very good experience. The install was quick and fun to watch. The employees are courteous and good at what they do. The online support is fabulous and any question I have gets answered quickly.

8 years ago

Reply from Blue Raven Solar

Hi Debra, thanks for your review. We appreciate your support. - Abigail W., Blue Raven Solar

Dec. 16th, 2020

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John Pleasant Grove, UT

I had my solar panels installed about 2 months ago and I'm very happy with the results. The installation team had them fully installed in just a day and they were very professional. I started seeing savings on my monthly power bill right away. Over all I've had a good experience with Blue Raven Solar and I plan to refer friends and family their way. Thanks!

8 years ago

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jason hirschi Albuquerque, NM

We love our Blue Raven Solar System. We absolutely are able to monitor our systems production online. I did a lot of research and this by far the best solar product on the market. The blue Power financing has been amazingly easy to deal with.

8 years ago

Reply from Blue Raven Solar

Hi Jeanne, thank you for your review. We appreciate your support. - Abigail W., Blue Raven Solar

Dec. 16th, 2020

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Saisha Smith King, NC

From the sales to installation and everything in between I have nothing but good things to Say about Blue Raven Solar. They are in constant contact, and if I have questions, I don’t have to hesitate to contact them. I definitely recommend them to anyone wanting to switch the solar panels. Jackie M was my sales guy very personable!

11 months ago

Reply from Blue Raven Solar

Hi Saisha, thanks for leaving a review! We are so happy your experience with Blue Raven Solar has been a positive one. Please don't hesitate to reach out to us with any questions you have about your system! -Maddie B.

Oct. 11th, 2023

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Danielle Avila Meridian, ID

Great experience with blue raven solar. Every employee we have worked with was extremely nice and informative. I appreciate how fast the process was and how supportive the company was the entire time. We highly recommend them and I will be recommending them to all my friends and family. Thank you!

11 months ago

Reply from Blue Raven Solar

Danielle, Thank you for your kind words! We love seeing that you were provided a five-star experience through all the interactions throughout the process! If you ever need anything in the future, don't hesitate to reach out! -Brenden B.

Sep. 26th, 2023

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Daniel Coleman Monmouth, OR

It's has been a great experience so far. We just passed our city and county inspections. We even went through a wind storm recently and the solar panels didn't budge or make any noise being on the roof. We love the design and new look of the panels compared to older ones. Currently waiting for the power company to come out and do their part of switching out the meter. Everyone so far has been really fast on getting us set up. Looking forward to our panels being turned on.

1 year ago

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G.J. Boise, ID

After doing a lot of research we decided to contact Blue Raven Solar to discuss getting solar panels. Having financing within the company was a plus because we wouldn’t have to go with a different finance company. We were told that Solar panels were not a good candidate for are home. Are home is a older home and we don’t have direct sun light long enough to get full use for the panels. They saved us a lot of money by being so honest with us. For that reason I would recommend contacting this company if you are thinking going Solar.

1 year ago

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Lexi Kelley Portland, OR

Even with some tech issues with my scheduling, the folks at Blue Raven were so supportive, responsive, and kind. Couldn't have asked for a better group of folks to get solar put on my house. The team that came out and helped me were so great and they were very patient with my pup who wanted nothing more than to steal their attention away from their work all for herself.

2 years ago

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Brad C Salem, OR

The crew that installed our new solar system was on time, communicative, professional, and efficient. We were told the installation could take a day and a half, but the install was completed in one day. The team worked hard, took the time to inform us about our system, and did an excellent job of cleaning up at the end of the day. The installation looks professional and well-done. We are very pleased with Blue Raven and install crew #4. Great job!

2 years ago

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Cindy Stutz DeBary, FL

We got our panels installed. After 2 months (no fault of the company-inspections, permits etc) we were up and running. My bill is now the monthly fee charged by the electric company. I'm sure it'll be higher in the summer but no where near what it used to be. Even with the monthly cost of the panels it will be A LOT LESS of what we used to pay. The staff has been very helpful with any questions I've had.

2 years ago

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Gerdus Byleveld Colorado Springs, CO

From the first sales call, the Blue Raven team has been precise in their communication, from pricing to dates for inspections and delivery / installation. My installation was just completed so I do not have an opinion on the long-term quality of the product yet, but can definitely recommend Blue Raven based on my experience thus far. They treated me as an individual and always had my information correct as I was handed from sales to installation to customer success.

3 years ago

Reply from Blue Raven Solar

Thank you so much for the review Gerdus! I am so glad everything up to now has been a 5-star experience. Moving forward, if anything falls below that, please let us know! We are committed to providing you with a 5-star experience. Have a great day! - Brie R., Blue Raven Solar

Aug. 11th, 2021

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Randy Locklear Charlotte, MI

The entire team starting with Bryan… my awesome sales rep… all were outstanding… making every step of the process easy and trouble free.

8 months ago

Reply from Blue Raven Solar

Hi Randy, thank you for leaving a review! We are so glad to hear you enjoyed working with our team. Please reach out if you need anything in the future! -Brenden B.

Jan. 19th, 2024

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Daniel Eckenrode Durham, NC

Overall great experience, installers were amazing and Austin my sales guy was the bomb! Glad I’m making my own energy and helping the planet

8 months ago

Reply from Blue Raven Solar

Hey Daniel! We appreciate you letting us know how great the experience has been from start to finish! We appreciate you being willing to make the transition to renewable energy to help the planet! If you have any questions pop up, feel free to reach out! -Brenden B.

Jan. 3rd, 2024

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Verified Customer

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Jerry Hanley Eagle, ID

ON TIME....ON SPEC....On Budget..."ON THE BALL"! + really personal support from Field Sales + Operations...ALL 3

3 years ago

Reply from Blue Raven Solar

Hi Jerry, thank you for taking the time to review your experience. We appreciate your support. Enjoy solar savings! - Samantha H., Blue Raven Solar

Feb. 26th, 2021

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Verified Customer

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Cary McConnaughey Reynoldsburg, OH

I‚Äôm looking forward to reducing my energy cost over time. The reports are easy to read and I‚Äôve already seen some benefit.

3 years ago

Reply from Blue Raven Solar

Cary, we really appreciate you taking the time to rate your experience. Thanks for your review! - Samantha H., Blue Raven Solar

Feb. 26th, 2021

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Verified Customer

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Brian Kulm Boise, ID

Knowledge and Professionalism of Products, Excellent customer service from all parties within Blue Raven.

3 years ago

Reply from Blue Raven Solar

Brian, thank you for leaving a review. Please reach out if you need anything in the future. - Abigail W., Blue Raven Solar

Jan. 26th, 2021

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Verified Customer

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David Weber

Everything has been great. No problems. Haven't had an electric bill since turning on the solar panels.

3 years ago

Reply from Blue Raven Solar

Hi David, thank you for taking the time to leave a review. Please reach out if you need anything in the future! - Abigail W., Blue Raven Solar

Dec. 29th, 2020

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Verified Customer

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Jim Stroud

When my system was brought on line in May 2020 my monthly energy has been 0 and I have 1380 kWh in the bank.

3 years ago

Reply from Blue Raven Solar

Hi Jim, thank you for taking the time to leave a review. We are glad to hear you are saving money and energy with Blue Raven Solar. - Abigail W., BRS

Dec. 14th, 2020

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Verified Customer

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Maria Valenzuela Denver, CO

I have had the solar panels for a few years and the sales person lied to us. We still have a high energy bill on top of the dollar loan. It is a hoax! They also mentioned we would get so much back in taxes and that was also a lie!

3 years ago Edited January 10, 2024

Reply from Blue Raven Solar

Hi Maria, I am sorry for the complications in your system's production. We have mailed you a compensation check which we hope helps make up for this error. Please let us know if we can help with anything else. Sincerely, Maddie E., Blue Raven Solar

Dec. 14th, 2020

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Verified Customer

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SD Hargett

Great customer service. Installment was seamless and salesman was extremely patient and answered all questions asked.

3 years ago

Reply from Blue Raven Solar

Hi SD, thanks for leaving a review. Enjoy your new system and have a great day!-Maddie E., Blue Raven Solar

Dec. 3rd, 2020

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Verified Customer

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Ashley

They were ready to explain in detail why the panels were better. They we're professional and move with perfection.

3 years ago

Reply from Blue Raven Solar

Hi Ashley, thanks for taking the time to leave a review. We are happy to hear you are enjoying your system. Let us know if you ever need anything! -Maddie E., Blue Raven Solar

Dec. 7th, 2020

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Verified Customer

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Patrick Pease

false advertising. only designed for 75% of my electrical usage and gave me light bulbs to cover the last 25% when I was under the impression that you designed for 100% of my electrical consumption, which of course, would have been the smart thing to do....

3 years ago

Reply from Blue Raven Solar

Hi Patrick, in the installation agreement you signed, Blue Raven guaranteed your system would produce 4,027 kWh in it's first year. Your system has produced 4,120 kWh in a year which is a 102% offset. You also signed the agreement for a 25% offset from our EE kit. Blue Raven has provided you with a state of the art system that is producing very well. Because your home has increased it's energy usage, the only way to offset this additional energy is to add additional panels. We are not responsible for your increased usage and such costs. - Maddie E., BRS

Nov. 20th, 2020

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Verified Customer

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Philip W Gray

Everything works as defined and I don't have any issues with the system. I'm running my a/c all I want. :-)

3 years ago

Reply from Blue Raven Solar

Hi Philip, thanks for leaving a review your experience . Have a great day! Maddie E., Blue Raven Solar

Nov. 11th, 2020

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Verified Customer

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Jon

We've received great help and service when needed and the system is performing extremely well for us.

3 years ago

Reply from Blue Raven Solar

Hi Jon, thank you for taking the time to leave a review. We are happy to hear you had a 5-star experience! - Maddie E., Blue Raven Solar

Oct. 22nd, 2020

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Verified Customer

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Carrie Fischer

I think the solar panels are high quality and I haven't had to pay for electricity in the summer for 2 years.

3 years ago

Reply from Blue Raven Solar

Hi Carrie, thank you for taking the time to leave a review. We really appreciate it! Enjoy you week.-Maddie E., Blue Raven Solar

Oct. 6th, 2020

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Verified Customer

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Jocelyn Hurt

Their installation work was top-notch, and they were great to deal with throughout the whole process.

3 years ago

Reply from Blue Raven Solar

Hi Jocelyn, thanks for taking the time to leave a review. Enjoy your new system and have a nice day!-Maddie E., Blue Raven Solar

Sep. 30th, 2020

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Verified Customer

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Anonymous

Everyone I worked with through the process from sales, installation and support were very professional.

3 years ago

Reply from Blue Raven Solar

Hi there, thanks for taking the time to leave a review. We are so happy you had a positive experience. Enjoy your system and have a great day!-Maddie E., Blue Raven Solar

Sep. 30th, 2020

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Verified Customer

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Cathy Anderson

We're finally seeing a difference in our electric bill! A little more info regarding getting the tax credit would have been beneficial.

4 years ago

Reply from Blue Raven Solar

Hi Cathy, thanks for leaving a review. We are happy to hear you have had a great experience. If you have any additional questions about your tax credit please give us a call. Heave a great day!-Maddie E., Blue Raven Solar

Sep. 29th, 2020

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Verified Customer

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G. M. Davis

My system is constantly not working or not recording my energy levels. I am also receiving huge electric bills every month. What a waste for me as talking to many of my neighbors who also have solar systems..I have certainly been ripped off!

4 years ago

Reply from Blue Raven Solar

Hi Georgette, we are sorry to hear you have a poor experience. Since your system went down for a few months, we have compensated for this lost production. I hope this helps to make up for our shortfall. Your system is now back online and producing very well. Please give us a call if you any other concerns or questions. Sincerely, Maddie E. Blue Raven Solar

Sep. 25th, 2020

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Verified Customer

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Marlene M Waller Durham, NC

Happy with their product, customer service, facilitization of local approval process, and esp. energy savings!

4 years ago

Reply from Blue Raven Solar

Hi Marlene, thanks for leaving a review of your experience. We are thrilled to hear all went well. Have a great week!-Maddie E., Blue Raven Solar

Sep. 7th, 2020

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Verified Customer

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Brenden Dalzen Lindon, UT

When the plans were drawn up and reviewed it was estimated to be 100% offset, but that has not happened a single month. Last months bill from Rocky Mountain was over $200

4 years ago

Reply from Blue Raven Solar

Hi Brenden, I just looked at your system and it is currently producing at 106%. I would be happy to look at your bill and address any questions or concerns you have. My email is reviews@blueravensolar.com, thanks.-Maddie E., BRS

Aug. 12th, 2020

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Verified Customer

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Sandy Ripplinger Louisville, CO

It's great to see my low energy costs during a hotter than usual summer! Everything is going well.

4 years ago

Reply from Blue Raven Solar

Hi Sandy, thanks for leaving a review. We are happy to hear you are saving money and the planet. Enjoy your day!-Maddie E., BRS

Aug. 19th, 2020

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Verified Customer

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John Morgan

4 years ago

Reply from Blue Raven Solar

Hi John, thanks for leaving a review. We really appreciate it and your business. Enjoy your new system!-Maddie E., Blue Raven Solar

Jul. 31st, 2020

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Verified Customer

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Patrick Burge

4 years ago

Reply from Blue Raven Solar

Hi Patrick, thanks for taking the time to leave a review. Enjoy your week!-Maddie E., Blue Raven Solar

Jul. 28th, 2020

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Verified Customer

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Jeff Nohren

We have had great success with our system and Blue Raven was great when we had to reset after a lightning strike.

4 years ago

Reply from Blue Raven Solar

Hi Jeff, thanks for leaving a review. We are thrilled to hear you had a 5-star experience. Enjoy your system and have a great weekend!-Maddie E., Blue Raven Solar

Jul. 24th, 2020

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Verified Customer

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Derrick Nedzel

System has worked flawlessly, company's customer service has been very responsive when I have had questions.

4 years ago Edited September 14, 2021

Reply from Blue Raven Solar

Hi Derrick, thanks for leaving a review. We are thrilled to hear your install went well. Have a great weekend!- Maddie E., Blue Raven Solar

Jan. 2nd, 2020

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Peter Gilbert Salt Lake City, UT

Great to work with Blue Raven. Answered all the questions I’ve had about Solar. They did all the work to get it approved by HOA, City, and power company. Painless process!

8 months ago

Reply from Blue Raven Solar

Hi Peter, thanks for taking the time to leave us a review! We are glad that the process was smooth and painless! Enjoy your solar savings! -Brenden B.

Jan. 15th, 2024

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Andrew Ehlers West Chester, OH

Blue Raven thought the whole process was amazing. From scheduling to keeping in touch with my power company and making sure things were moving forward. I would recommend anyone looking for Solar to reach out. Well worth it.

11 months ago

Reply from Blue Raven Solar

Andrew, Thank you for your positive review! We love hearing about the seamless transition to renewable energy. If you ever have any questions, please reach out! -Brenden B.

Sep. 21st, 2023

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Jason Bruhowzki Saint Clair Shores, MI

Excellent communication of process and implementation. Great support & quick responses to any questions I had along the way. Love doing something good for the environment & my pocketbook!

1 year ago

Reply from Blue Raven Solar

Jason! Thank you for your 5-star review! We love hearing about the great experience we were able to provide throughout the solar process. Enjoy your solar savings! -Brenden B., Blue Raven Solar

Sep. 6th, 2023

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Billy Markham, IL

The agent took the time to help me with my solar system. He answer all questions. The solar team put up the panels, kept checking with me to see ,if service was going good. I would use blue Raven again. One happy customer.

1 year ago

Reply from Blue Raven Solar

Hi Billy, thank you for leaving a review! We are so glad to hear you enjoyed working with our team. Please reach out if you need anything in the future! - Sean, Blue Raven Solar

Aug. 24th, 2023

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Greg Blackmon Ridgeville, SC

Blue Raven has been tremendously pleasant to work with. From sales to install, the experience was top notch! The install looks very pleasing and is working as expected. Highly recommend!

1 year ago

Reply from Blue Raven Solar

Hey Greg, thank you for sharing your experience! We are happy to have you as a customer! Please don’t hesitate to reach out if you have further questions about your system. Thank you for choosing Blue Raven Solar. Have a great day!

Mar. 7th, 2023

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Debra Perli Puyallup, WA

Blue Raven Solar has been a great company to work with while installing Solar. Michael the salesman was great, explaining all the process. Everyone else worked tirelessly while installing the panels. Great crew.

1 year ago

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