Blue Raven Solar: Read 941 User Reviews From Real Homeowners

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Scott Eden Oregon City, OR

Blue Raven is a reputable company with good service and fast and reliable workmanship. They optimized the benefit of the solar panels and communicated the entire process step by step. We are grateful for their help!

5 years ago

Reply from Blue Raven Solar

Hi Scott, thanks for leaving a review. We are thrilled your switch to solar went well. Have a great rest of the week! - Maddie E. , Blue Raven Solar

Sep. 25th, 2019

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Ryan Summerville, SC

Our salesperson, Evan was extremely helpful and detailed about the entire process. Any questions I had were promptly answered, and our system is running perfectly! Would do it again.

5 years ago

Reply from Blue Raven Solar

Hey Ryan, thanks for taking time to leave a review. We are glad the system is working perfectly. Enjoy all the benefits of switching to solar with Blue Raven. - Maddie E. , Blue Raven Solar

Sep. 25th, 2019

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Daryl Carpenter Summerville, SC

Still waiting on Blue Raven to contact us!! Do your research before you go for Solar system. I'm sure there is much better and honest company out there. We have solar panels for few year now, and nothing has improved. We are still paying around the same amount ( about $ 300.00) in electric bill. We have been trying to reach out for them, with NO response!! It's frustrating to see the lack of response, communication, transparency this company have! The first contact was wonderful, a lot promises; good "stories" , awesome custom service until you buy it, after that, we found out the hard way that the most of information they gave us wasn't true. The installation was pain full ( they installed on the wrong side of the house and took then another month to fix it). But all this isn't our biggest problem with them . The biggest problem is we have a solar system that doesn't work, and no one to reach out!! I have been waiting, and waiting and waiting and I got nothing!!! Nothing but a expensive solar panels on my roof and a power bill that still cost exactly the same all year long just like before. Extremely dissatisfied and disappointed!! We gave them a chance , a lot of chances, now I'm ready to let our lawyers to handle this!!

5 years ago

Reply from Blue Raven Solar

Hey man,

I've tried to reach out to you several times, both via email and over the phone. Trust me, there's nothing we'd like more than to resolve your concerns, but our call records show that you haven't called us in quite a while.

As I said, I'd love to get in contact with you. Please return either my email or my call and we can move forward.

Best,
Evan H

Oct. 7th, 2019

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Russell Beaverton, OR

The process was very fast and went smooth, they took care of all the permits and scheduled inspections. The installation was quick and done on the scheduled time. Jason the lead installer was professional and polite, called before hand to ask if I had napping children at the time. Very happy with the process so far!

5 years ago

Reply from Blue Raven Solar

Hey Russell,

Thanks for the review! I would love to hear how we could have earned that final star!

Thanks so much,
Evan H

Jan. 7th, 2020

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Tim Shaw Beaverton, OR

Blue Raven did an excellent job of completing the project quickly. Making it almost painless for us. We received great costumer service and they were very helpful the whole way through.

5 years ago

Reply from Blue Raven Solar

Hi Tim, thanks for the review. We do our best to give you a quality product and experience when switching to solar. Enjoy!- Maddie E. , Blue Raven Solar

Oct. 17th, 2019

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Michelke Nampa, ID

They were great to work with. They rearranged schedule to suit my needs. The install guys Brendan & Dillon we’re courteous and professional. They walked me through everything.

5 years ago

Reply from Blue Raven Solar

Hi Michelke, thanks for leaving a review. We are glad the install went smoothly. Have a great weekend. - Maddie E. , Blue Raven Solar

Oct. 17th, 2019

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Olivia Test Orem, UT

My install went smoothly and my panels have saved me tons of money on electricity. We did have to alter the design a bit on site due to an incorrect measurement at the site survey but, overall, things went smoothly and quickly.

5 years ago

Reply from Blue Raven Solar

Hey Olivia,

Thanks for the review! It's great to hear that you've saved a bunch of money and that we were able to change that design on the fly to accommodate your home's needs.

Best,
Evan H

Jan. 7th, 2020

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Sue Palanuk Boring, OR

Excellent communication. The installation process was efficient and the crew was great with cleanup. Our production is exactly what was estimated. Very happy with the whole process.

5 years ago

Reply from Blue Raven Solar

Hi Sue, we appreciate you taking time to leave a review. We a thrilled the process went well and hope you are enjoying your system. - Maddie E. , Blue Raven Solar

Oct. 17th, 2019

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Jason Murdock Colorado Springs, CO

The local people, sales rep, install crew have all been great. The process, due to the scheduling people out of Utah leaves a bit to be desired. Communication, follow through have not been great. That said, the end result is what we wanted and the administration piece is the only reason this isn't a 5 star review.

5 years ago

Reply from Blue Raven Solar

Hey Jason,

Sorry that we didn't communicate as well as we could've! Thanks for bearing with us. Thanks for the feedback too! I'll pass it to everyone who worked on your account. Have a great week!

Best,
Evan H
Blue Raven

Aug. 12th, 2019

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Stacy Schoon North Augusta, SC

Do your research and pricing before choosing Blue Raven. I have found another lie that Blue Raven has told me. I have done everything that they have said, paid all of my payments, sent in the $180.00 checks that they have sent me and put all of my refund tax from Federal and State towards my loan and because they charged me way to much (more that the other solar companies). $41,197.00 is what they charged. I have paid in $7,161.03 in 14 months and because I have not met the 30% (they promised that I would with my tax payments). My payments are going up to $258.85 a month. My electric bill was never that much. This company told me in the beginning that my payments would only be $155.00 a month, because that was what I was paying for electric at the time. The panels are not saving me any money, I am paying more to have them. STAY AWAY FROM BLUE RAVEN SOLAR.

5 years ago

Reply from Blue Raven Solar

Hi there Stacy,

All of the information regarding the tax credit, the amount needed to keep your loan costs low, and the BP+ 18 months of free solar program were provided to you and explained before you signed the installation agreement.

In a call in mid March 2018 with our customer service, we explained that receiving the full tax credit is contingent on you paying at least 30% of the system cost in federal income tax in a year and then claiming your tax credit during the following tax season. Your tax situation is not in our control, and as this information was provided at the very beginning of the process, I'm struggling to understand how this could be considered a lie.

I would be happy to have someone reach out to discuss this with you and provide a recording of the call and the proposal that contains the information you claim to have never received, but we stand behind our sales process, our product, and our customer service. I'm sorry that you feel that you were mislead.

Best,
Evan H

Aug. 9th, 2019

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Austin Sorensen Idaho Falls, ID

Blue solar provide me with professional courtesy and outstanding customer service. Coty C, the salesman, paid especially close attention to detail while providing me with honest and true details about what I was buying.

5 years ago

Reply from Blue Raven Solar

Hey there Austin!

Thanks so much for this review. We like Coty a lot, and we're glad you do too! Have an awesome weekend!

Best,
Evan H
Blue Raven

Aug. 9th, 2019

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Joyce J Miller Salem, OR

I am completely satisfied with my solar panels. However, I was not expecting a three hundred dollar plus light bill in January and February. I hope the next time I run out of energy credit I will be in better shape to pay the bill.

5 years ago

Reply from Blue Raven Solar

Hey there Joyce,

It's great to hear that you're satisfied with your panels! Sorry to hear about that expense last winter, It can be a little difficult depending on how rough the winter is. Thanks for the review!

Best.
Evan H
Blue Raven

Aug. 2nd, 2019

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L Kim Hanson Idaho Falls, ID

The installation was fast and the system works great. However, here is the part Blue Raven has developed a Pinocchio nose. I asked our rep how the financing works. He said each month Blue Raven sends us a check for our average Rocky Mountain Power bill which is $59. Then each month we send a check for $89 to GreenSky for the loan. Each month. I asked him again repeating what he said. I asked if this is for the duration of the loan as I thought this was too good to be true. He said yes and repeated it all again. I repeated my understanding again. We went through this a few more times. We filled out the paperwork. For a year we received and deposited the checks. Now June 2019 I called to see where our checks are as it has been a few months of no checks. I was informed our 18 months was up. I asked what 18 months. Customer service said we were on an 18 month program. This was obviously the first I and my wife had heard of the 18 month program. They said we signed the agreement and there was nothing further they could do. Remember the saying about things being too good to be true? Yeah.

5 years ago

Reply from Blue Raven Solar

Hi there Kim,

We are sorry that there was a misunderstanding in the sales process. We work hard to make sure everything is spelled out as plainly as possible for our customers, with checks throughout the sales and installation processes.

This being said, there needs to be a certain level of accountability on the consumer. Not only were the details of the Blue Power Plus 18 Months of Free Solar promotion listed in a document that you signed, it was also explained to you by a customer service representative in an introduction call that takes place independent of the sales rep. In these instances, the details of the program are listed very clearly. Your phone call on 7/9/2019 was definitely not the first time you had heard about the 18 month program which you signed up for.

Of course what you claim to have understood was too good to be true. It was also not what we were offering. Were you to have done your due-diligence before purchasing thousands of dollars of solar equipment, you would have understood that.

We have already spoken, and I understand that you feel differently. I am obligated, however, to help potential consumers understand that your claims are baseless and do not reflect negatively on Blue Raven at all. We have been transparent since the beginning.

Feel free to reach out to me any time if you wish to continue our conversation.

Respectfully,
Evan H

Jul. 16th, 2019

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Bobby Harris

Great company in my opinion, everyone I have dealt with has been very friendly and professional. The crew that did my install awesome. I highly recommend Blue Raven for your solar needs.

5 years ago

Reply from Blue Raven Solar

Bobby,

Thanks for the great review! Your recommendation really means the world to us. We're glad you liked working with us as much as we liked working with you.

Best,
Evan Harris

Jul. 10th, 2019

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Isaac Mt. Pleasant, SC

Got installed 6 months ago and system has overproduced by 10-15% more than what was estimated. Everything turned out just how it was explained. Looking forward to more and more savings each year,

5 years ago

Reply from Blue Raven Solar

Thank you for your review, Isaac! We're always so thrilled to hear from customers about their solar savings. Please let us know if there's ever anything that we can do to help! Welcome again to the Blue Raven family.

Nov. 9th, 2018

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Lester Evans Summerville, SC

Amazing experience! Everything sounded too good to be true but my panels got installed and it was all true! Thanks Blue Raven! We are saving a lot of money now that we don’t pay the utility company for power anymore!

6 years ago

Reply from Blue Raven Solar

Thank you for your review Lester! We love hearing about the energy savings that our customers see after going solar. All while reducing their carbon footprint! Let us know if there's ever anything we can do to help!

Nov. 19th, 2018

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Jamie Hanson Idaho Falls, ID

We had a great guy come over and talk to us about Solar and this company. We investigated this company thoroughly... My husband is an electrician who approved the design and I'm a CPA so I know that we would get the maximum benefit out of the tax credit. We were convinced it was the right thing to do. All the permits where complete and the system was designed in a timely matter. This was over a month and a half ago and we haven't heard a single thing since. We even had the cash ready to pay. We have tried to contact our initial salesman, he does not answer when we call or respond to any texts. I'm just flabbergasted; we were an easy sale. I'm starting to believe this is somehow a scam and because of our jobs we were too "informed."

7 years ago

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Amanda L. Springville, UT

I didn't purchase solar, but the sales rep that knocked on my door was so courteous and professional that I am going out of my way to write this. So let that speak for itself. It's so refreshing to have a door-to-door sales person not be pushy and a complete nuisance.

7 years ago

Reply from Blue Raven Solar

Thank you for your review Amanda! We appreciate the chance to work with you even though it wasn't the right time to go solar! If you're ever in the market again, let us know! We would love to meet up again.

Nov. 19th, 2018

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Jonathan Chen Portland, OR

I just signed for Blue Raven and have had some positives and a few negatives. First: the people whom are the face of the company (those who did the install and sales) were nice and pleasant to work with. However, often they came outside the appointment window in which they told us. Once we were told to expect people at 8:30 am and we had people at our door before 7:30. We had people come for appointments that we never scheduled. We also were told that there would be a grace period from when the solar panels become active to our first bill. THIS IS A LIE. They completed install of our solar panels around Nov 10th, 2016, because there were issues with inspection, we couldn't finish the inspection until beginning of December. We literally got the okay to turn on the panels AFTER our first payment came through. Not good business practice. The only reason I am giving this 4/10 is because of the people who installed and did the face to face portion of this business. Otherwise I would give them a 2.

7 years ago

Reply from Blue Raven Solar

Thank you for your feedback, Jonathan. We're so happy to hear that you had a good experience with our service staff. Regarding the loan grace period, your system did have a grace period of about 30 days after installation. This was included in your loan documents. We do understand however that with getting approvals back from the city occasionally the loan can start before the system is energized. We've heard feedback like yours and have since introduced new financing options to give our customers 18 months without solar payments. To alleviate scheduling mishaps, we've also introduced a custom built scheduling software to accommodate the unique challenges that the solar process can present. If you would like to speak with anyone about your experience further, please feel free to reach out to me, Joseph, at 855-205-2530.

Nov. 19th, 2018

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Jose L. Galvan Fullerton, CA

I am retracting my initial review, the holdup was with the city not Blue Raven. Their installers came to my home & did a Fantastic Job!! they were great guys who took pride in their work.

8 years ago

Reply from Blue Raven Solar

Hi Jose, thanks for your review. We appreciate your business. - Abigail W., Blue Raven Solar

Dec. 16th, 2020

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Jannica Draper, UT

Awesome company, very nice salemen and installers, good communication, fast process and top quality equipment. Got bids from 3 other companies and did lots or research on Solar and Blue Raven was the obvious best choice.

8 years ago

Reply from Blue Raven Solar

Hi Jannica, thank you for your review. We appreciate your support. - Abigail W., Blue Raven Solar

Dec. 16th, 2020

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EL C Cleveland, OH

I am a big fan of BRS!! I have successfully completed one referral and most certainly plan on continuing to talk to my friends and family about installing solar panels...with BRS!! The process was easy, no heavy sales pitch and they were quick from agreement to installation.

9 months ago

Reply from Blue Raven Solar

Thank you so much for your kind words, EL. We appreciate you taking the time to share your experience with us. Please do not hesitate to reach out if ou need anything in the future! -Maddie B.

Jan. 24th, 2024

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Saisha Smith King, NC

From the sales to installation and everything in between I have nothing but good things to Say about Blue Raven Solar. They are in constant contact, and if I have questions, I don’t have to hesitate to contact them. I definitely recommend them to anyone wanting to switch the solar panels. Jackie M was my sales guy very personable!

1 year ago

Reply from Blue Raven Solar

Hi Saisha, thanks for leaving a review! We are so happy your experience with Blue Raven Solar has been a positive one. Please don't hesitate to reach out to us with any questions you have about your system! -Maddie B.

Oct. 11th, 2023

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Danielle Avila Meridian, ID

Great experience with blue raven solar. Every employee we have worked with was extremely nice and informative. I appreciate how fast the process was and how supportive the company was the entire time. We highly recommend them and I will be recommending them to all my friends and family. Thank you!

1 year ago

Reply from Blue Raven Solar

Danielle, Thank you for your kind words! We love seeing that you were provided a five-star experience through all the interactions throughout the process! If you ever need anything in the future, don't hesitate to reach out! -Brenden B.

Sep. 26th, 2023

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Lowell Sochia Sheridan, OR

Blue Raven Solar team was a pleasure to work with, they explained everything in detail and took care of everything from start to finish. The whole process went very smooth. I can see the amount of output I will create on sunny days and it is impressive, it should make a big difference on our electric bill in the summer months.

1 year ago

Reply from Blue Raven Solar

Alright! Thank you for your positive review! Enjoy solar savings!

Mar. 23rd, 2023

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Jeremy LaFrance Garner, NC

The entire experience, from the initial sales interview, until energizing the unit was a breeze. Izz was the best salesperson I have ever had, for any purchase. He assisted with all questions the entire way. Blue Raven handled everything. I couldn't be happier.

1 year ago

Reply from Blue Raven Solar

Yay Jeremy! We are so glad you had a great experience. Please feel free to reach out if we can help in the future!

Jan. 18th, 2023

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Christopher Powell Tacoma, WA

Their customer service, communication, and install team (Team 1) are phenomenal. From the start, they made the entire process smooth and painless. The end product looks very sharp and the way it was installed, it’s unobtrusive and low profile. If you are thinking about going solar, go with Blue Raven.

2 years ago

Reply from Blue Raven Solar

Thanks for your review, Christopher! We are glad to have you as a customer. Please reach out if you need anything in the future. - Ashton P., Blue Raven Solar

Dec. 2nd, 2022

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Charles Deering West Valley City, UT

Just had our system installed. So far everything was awesome. Our salesman was amazing and customer service was great. The installers were very efficient and explained everything they did so well that I didn't even have any questions for them.

2 years ago

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Mike Malinowski Naperville, IL

Blue Raven worked quick to get permitting, HOA application, etc. My installation went well. The workers were all friendly and informative. The sales rep, Evan, was there every step of the way and I'll being sending all referrals his way!

2 years ago

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David Swenson Denver, CO

Not super impressed by Blue Raven. They do door-to-door soliciting with a very attractive proposal to cut your monthly bills drastically. They claim to have phenomenal interest rates for financing the system. However, baked into the cost of the system is huge fees to achieve this apparently low monthly rate of interest. The simple math is really bad. They were going to charge me around $32,000 for a lower-quality system when I could get a higher-quality system for $19,000. The monthly payments would be less, but it put me at huge risk because if I see my home in the next 15 years I am going to have a huge debt to pay off. I was not comfortable taking on more debt than equity gained. In my research conservatively solar increases home equity ~$14,000. That means that even after a tax credit if you had to sell your home sooner than you think you might still owen Blue Raven $5,000-$10,000. Definitely not worth the benefit of saving $30/month. I went with the local company and paid for it with a cash-out refinance, monthly payment is more than Blue Raven, but less than 5 months in I will make a profit if I sell my home! Not be in debt to a solar company!

2 years ago

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P P Seattle, WA

Patty P writes, the Blue Raven installation crew did a great job yesterday installing our system. They were fast, efficient and professional. Products showed up at 8 am sharp and crew at 8:15 am. They got to work immediately and finished the installation the same day. Theses boys showed a great work ethic.

2 years ago

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Sarah Wilson Winston-Salem, NC

They were on time for the installation and got right to work. The crew updated my house mate in what the next steps would be. Good company and good communication from the salesperson, technicians and net metering department. They even organized a person to come and fix siding after electrical work.

2 years ago

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Verified Customer

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Paul Cornejo Sherrelwood, CO

Prompt service, very professional, on point. So far everything has been done on time and working.

3 years ago

Reply from Blue Raven Solar

Hi Paul, thanks for leaving a review! We are so happy your experience with Blue Raven Solar has been a positive one. Please don't hesitate to reach out to us with any questions you have about your system! - Samantha H., Blue Raven Solar

Mar. 25th, 2021

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Verified Customer

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Morgan Crawford Durham, NC

they have been involved in each step of the process, and it is a process. When I call they answer

3 years ago

Reply from Blue Raven Solar

Thank you so much for your kind words, Morgan. We really appreciate you taking the time to share your experience with us. Have a nice day! - Samantha H., Blue Raven Solar

Mar. 2nd, 2021

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Verified Customer

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Cindy Morrison Caldwell, ID

Did a great job kept me informed on what was going on. Covid did not make things easy.

3 years ago

Reply from Blue Raven Solar

Cindy, we really appreciate you taking the time to rate your experience. Thanks for your review! - Samantha H., Blue Raven Solar

Mar. 2nd, 2021

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Verified Customer

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Keri Burger Mountain Home, ID

Customer service was amazing, during the install they were considerate and quick.

3 years ago

Reply from Blue Raven Solar

Hi Keri, thank you for leaving a review! We are so glad to hear you enjoyed working with our team. Please reach out if you need anything in the future! - Samantha H., Blue Raven Solar

Feb. 26th, 2021

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Verified Customer

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Timothy Badger Eagle Mountain, UT

Fast efficient 3 workmanship got it installed in one day they worked from sun up to sun down

3 years ago

Reply from Blue Raven Solar

Hi Timothy, thanks for leaving a review! We are so happy your experience with Blue Raven Solar has been a positive one. Please don't hesitate to reach out to us with any questions you have about your system! - Samantha H., Blue Raven Solar

Feb. 26th, 2021

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Verified Customer

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JANELLE DINNEEN

THEY ARE SO EASY TO WORK WITH. STEP BY STEP COMMUNICATION. INSTALLATION WAS PROFESSIONAL & CLEAN.

3 years ago

Reply from Blue Raven Solar

Hi Jenelle, thank you for taking the time to leave a review. We are glad the installation went smoothly. Please reach out if you need anything. - Abigail W., Blue Raven Solar

Dec. 14th, 2020

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Verified Customer

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Chris Clark

Solar panels save us per month about as much as our monthly payment on the panels themselves.

3 years ago

Reply from Blue Raven Solar

Hi Chris, thank you for reviewing your experience with Blue Raven Solar. We are glad you are saving money and energy. - Abigail W., BRS

Dec. 14th, 2020

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Verified Customer

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Ken Rivera

Installed and forgotten. It is hard to challenge because all the numbers are theirs except the electric bill.

3 years ago

Reply from Blue Raven Solar

Hi Ken, thanks for the review. Happy to answer any specific questions you may have about your bill. Your system is currently producing at 90%. Please reach out to me at reviews@blueravensolar.com with any additional questions. Have a nice day. - Abigail W., Blue Raven Solar

Dec. 14th, 2020

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Verified Customer

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Robert Andersen

Quality product, outstanding service, from quote to install, everything was as described

3 years ago

Reply from Blue Raven Solar

Hi Robert, thanks for taking the time to leave a review. We are happy to hear the install went smoothly. Have a great day!-Maddie E., BRS

Dec. 3rd, 2020

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Verified Customer

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Ken Duffell

Excellent service ( punctual and courteous, great customer service by phone, ansere

4 years ago

Reply from Blue Raven Solar

Hi Ken, thanks for leaving a review of your experience. We are happy to hear all went well. Have a great day!-Maddie E., Blue Raven Solar

Nov. 20th, 2020

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Verified Customer

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Sarah

Great install, they handled everything and they always help answer my questions or problems

4 years ago

Reply from Blue Raven Solar

Hi Sarah, thanks for leaving a review of your experience. Have a great day and enjoy your system!-Maddie E., Blue Raven Solar

Nov. 11th, 2020

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Verified Customer

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janet foster

Would be good if there was a customer service number for any future questions like, How do we clean panels?

4 years ago

Reply from Blue Raven Solar

Hi Janet. thanks for taking the time to review your experience. Our support number is 800-377-4480, please give us a call with any questions. Have a great day!-Maddie E., Blue Raven Solar

Oct. 1st, 2020

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Verified Customer

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Shahana

From initial interview to installation and start up the process was smooth. Thanks Ted Hummel!

4 years ago Edited January 10, 2024

Reply from Blue Raven Solar

Hi Shahana, thanks for taking the time to review your experience. We are happy to hear the install smoothly. Have a nice day!-Maddie E., Blue Raven Solar

Sep. 30th, 2020

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Verified Customer

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Kimberly Scott

Horrible customer service, took way longer to install, not accurate prediction of solar panels needed, loanpal charged interest upfront and choice of loan company was never offered

4 years ago

Reply from Blue Raven Solar

Hi Kimberly, I am sorry to hear you had a poor experience with Blue Raven. If you could email me at reviews@blueravensolar.com with your account details, I would be happy to address your concerns. Additionally, we exclusively work with Loan Pal as they provides the best value to our customers. If you have any questions about your loan please give them a call directly. Sincerely, Maddie E., Blue Raven Solar

Sep. 30th, 2020

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Verified Customer

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Frances Whitman

My electric bill has gone down significantly and they give great customer service.

4 years ago

Reply from Blue Raven Solar

Hi Frances, thanks for leaving a review. We really appreciate it! Have a nice day.-Maddie E., Blue Raven Solar

Sep. 25th, 2020

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Verified Customer

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Zach

Blue Raven helped me lower my bill and reduce my environmental impact, and it cost me nothing.

4 years ago

Reply from Blue Raven Solar

Hi Zach, thanks for leaving a review. We are happy to hear you are saving money and energy. Have a great day!-Maddie E., Blue Raven Solar

Sep. 25th, 2020

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Verified Customer

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David Phillip Meridian, ID

Process was very quick and easy! Our salesman made sure to stay In touch throughout the process

4 years ago

Reply from Blue Raven Solar

Hi David, thanks for leaving a review of your experience. Please let us know if you ever need anything!-Maddie E., Blue Raven Solar

Sep. 7th, 2020

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Verified Customer

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Darlene Sparling Hillsboro, OR

Sales rep was great very professional ,installers were amazing and cleaned up really well. The electricians and the company havent been so great

4 years ago

Reply from Blue Raven Solar

HI Darlene, I am sorry to hear you had a poor experience with Blue Raven. If you could email me at reviews@blueravensolar.com with more details, I would be happy to help. Have a great day!-Maddie E., BRS

Aug. 20th, 2020

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