Blue Raven Solar

Good quality work. Friendly and courteous personnel. When one breaker had to be replaced after the work was done, the Blue Raven Solar electrician returned and fixed it at no cost. Blue Raven Solar is a quality company. I would highly recommend them.

Blue Raven folks were courteous, professional, and informative from start to finish. Don explained financial and system details thoroughly. The company took care of all requirements -- recommending an excellent roofing contractor, getting permits, HOA approval, and installation of the system. They kept us informed of status via email throughout. The installers were professional, quick, and very helpful explaining all the system including setup of new smart thermostats. They also were diligent in cleaning up after. We will gladly refer others to this team.

The company approached from a door to door salesperson. We listened and promises were made about our 2019 tax credit. Once the paperwork was done the company dragged their feet the entire time and refused to work with us about anything. We only asked for the proper paperwork for 2019 and after numerous calls to our Rep and his Boss, they told us "it's not their problem, they aren't tax people." We've filled a complaint with the BBB, to which they lied to them about several things, including dates and responses to us. The BBB wont do anything and we are out money, I will advise everyone who will listen to stay away from this shady business and their lying employees.

I’m completely unimpressed and angry with Blue Raven Solar. The entire process has been painful and disappointing. First, the sales: Sales guy was good. Made the entire thing seem very attractive. We expressed our concerns with our roof, as it is aging and asked if we should get it replaced before installation. “No need we can take the panels down, and put them back up with no problem.” So we agreed to the initial check to see how many panels we would need and to concept it out. I will admit my wife and I did take a long time to decide, as it is a big financial decision to do this. Meanwhile they hounded us. HOUNDED US. Finally, they threatened us with a bill of $1200 to cancel... gotta read that fine print people... We told them to calm down and moved forward. We got the panels installed in February, and finally got them turned on in March. In April we started getting some minor leaks in our roof over our sun room (this is the area they carried the panels up for installation). We called a roofing company to assess. They let us know there was some wind damage from storms and minor damage from the installation of the panels. Started the process of getting a new roof. Called Blue Raven about taking the panels down to replace the roof, as the sales rep told us it wouldn't be an issue. They inform me it would be $4895.00 to take the panels down and put them back up after the roof is replaced. AN ADDITIONAL FIVE GRAND, TWO MONTHS AFTER INSTALLATION. Fine. We literally have no choice now. We paid the first half ($2400) and scheduled them to come out on May 15th (today, Friday)... scheduled the roofing company to come out on Monday (May 18th). Shingles were delivered this morning. Blue Raven still hasn’t shown up. No call, email, text... nothing. I called the Charlotte office to find out what's going on, and they transferred me to the Utah office... the customer service rep told me the one team they have for this area can’t make it out today, and they need to reschedule... a week and a half later. “It’s the only possible time we can make it there. We have other projects we CAN'T reschedule.” Oh I see. Your company has failed on all accounts to meet it's responsibilities for the date you scheduled the project for and all I get is a “Sorry for the inconvenience”. We paid $2400 so far and we cant even get a courtesy call.. or proper planning.. or proper customer service. To the prospective customers out there, do yourself a favor, before you get solar panels, get your roof done first. And don’t call these guys. The product is good, it’s the company that’s lacking.

Everyone I talked to either in person, through text or on the phone were very professional and knowledgeable. They took care of everything, answered all my questions and the entire process was surprisingly fast! Would highly recommend.

Reply from Blue Raven Solar

May 20, 2020

Hi Brenda, thanks for leaving a review. We really appreciate your support during this time!-Maddie E., Blue Raven Solar

Very good communication through the process, easy and quick installation, great customer service

Reply from Blue Raven Solar

May 19, 2020

HI Miriam, thanks for the review. We are thrilled to hear you had a great experience. Enjoy your week!- Maddie E., Blue Raven Solar

The Sales representative from Blue Raven Solar has been very informative and has kept in touch with me throughout the process. Blu Raven Solar has thus far met all the schedules they have set with me and have been communicating with me fully throughout the process. The install was very professionally done and the insulation team was also very friendly as well as informative. This has been an overall great experience! Thanks Blue Raven Solar.

Reply from Blue Raven Solar

May 15, 2020

Hi David, thanks for taking the time to review your experience. Please let us know if you ever need anything. Enjoy your day!- Maddie E., Blue Raven Solar

I really like the people I worked with from the seller to install. They took care of everything, much paper work and inspections are necessary. Great financing. Plus it looks wonderful.

Reply from Blue Raven Solar

May 15, 2020

Hi Kellie, thanks for leaving a review. We are thrilled to hear you had a good experience. If there is anything we could improve on, please email me at [email protected] Have a great weekend!- Maddie E., Blue Raven Solar

The Salesmen and the install crew were professional. They answered every question and concern we had!

Reply from Blue Raven Solar

May 13, 2020

Hi Ariel, thanks for reviewing your experience. We are thrilled to hear the install and process went smoothly. Have a great day!- Maddie E>, Blue Raven Solar

From Sales to Installation service were on point. Sales answered any and all question. Installers were prompt and fast and professional. Great job!

Reply from Blue Raven Solar

May 13, 2020

Hi, thanks for taking the time to leave a review. Enjoy your system and have a great day!- Maddie E., Blue Raven Solar

Blue Raven has been very professional and has provided us with needed information about the Solar Energy process. They met all the deadlines they set for installation and the installation crew was delightful as well as knowledgeable and efficient. Rose Baker

Reply from Blue Raven Solar

May 13, 2020

Hi Rose, thanks for leaving a review. Please let us know if you ever need anything. Enjoy your system and all the benefits of going solar with Blue Raven. - Maddie E., Blue Raven Solar

Blue Raven handled all the logistics of installation, including contacts with roofing company, Homeowners Association, City Permits, etc. I am so happy with the results!

Reply from Blue Raven Solar

May 13, 2020

Hi Kathleen, thanks for taking the time to leave a review. We are thrilled to hear you are enjoying your system. Have a nice day!- Maddie E., Blue Raven Solar

Sales, Mike F was excellent. He stayed involved through the entire process as we had some issues where the home builder had not pre-wired our home for solar. Instead of waiting for the builder to do it correctly, Blue Raven did it themselves. They had extremely knowledgeable, skilled professionals install our system. In reading the very few bad reviews, Blue Raven reaches out and makes the situation right. Our system is not up and running yet, until electric company and inspection is completed, but I am confident if there are any issues, they will stand by their work. Highly recommended.

Reply from Blue Raven Solar

May 13, 2020

HI Michael, thanks for leaving a review. Blue Raven strives to provide a quality experience and product. Please let us know if you need anything. Have a great day!- Maddie E., Blue Raven Solar

Wonderful crew and helpful. Even amongst Covid-19 pandemic they came out and on a Saturday, working quickly and efficiently!

Reply from Blue Raven Solar

May 13, 2020

Hi Tom, thanks for leaving a review. We are happy to hear your install went smoothly. Enjoy your new system and all the benefits of going solar with Blue Raven!- Maddie E., Blue Raven Solar

Very professional!! Our entire process from beginning to end was easy and everyone from the initial consultant through installers were fantastic!! Highly recommend!

Reply from Blue Raven Solar

May 13, 2020

Hi Lisa, thanks for leaving a review. We appreciate your business and support during this time. Have a great day!- Maddie E., Blue Raven Solar

The process went smoothly. They provided updates along the way. Megan T was great and the Eric lead the Install.

Reply from Blue Raven Solar

May 12, 2020

HI Jerrod, thanks for reviewing Blue Raven Solar. We are happy to hear the install went well. Enjoy your new system and all the benefits of solar energy!

The installation was a great experience. The team did a great job and was very pleasant.

Reply from Blue Raven Solar

May 12, 2020

Hi Dewayne, thanks for the review. Enjoy your week!

They provided good service. I was a little disappointed when there was lack of communication between the sales representative and the company. The sales representative had offered me ecobee in our initial conversation but Blue Raven had no clue about it. They had to go through the recorded calls to figure that out and finally I got the ecobee after 2 months. Other than that the services are good.

Reply from Blue Raven Solar

May 12, 2020

Hi Ritesh, thanks for leaving a review. I want to apologize for that delay on your ecobee install. If you need anything else, please let us know. Have a great week!

I am in the middle of the installation. So far things have gone smoothly. Since I am new to the process it is impossible to give a full review. Maybe later when I have seen the arays in action I can give a review.

Reply from Blue Raven Solar

May 12, 2020

Hi Steve, thanks for rating your experience. We hope once the job is complete, you can give a full review. Please let us know if you need anything. Have a great day!

Our sales man was so helpful and answered my questions repeatedly. Service men were good too. We were happy with the service

Reply from Blue Raven Solar

May 12, 2020

Hi Heather, thanks for reviewing your experience. We hope you enjoy all the benefits of going solar with Blue Raven. Have a nice day!

We appreciate how polite the customer service and how quickly they managed to get the installation done. We also like the financial benefits that come from having solar power

Reply from Blue Raven Solar

May 12, 2020

HI Lake, thanks for the review. We really appreciate it and y our business. Let us know if you ever need anything. Have a great week!

Installation was quick and precise. Everything was cleaned up (as they went) and the job was very neat. They were on time, friendly, and highly skilled.

Reply from Blue Raven Solar

May 12, 2020

Hi Russ, thanks for taking the time to review your experience. We are happy to hear the install went smoothly. Enjoy!

From our Salesman, Mike to the completion of the installation and even now...the process was seamless. I would highly recommend Blue Raven to anyone.

Reply from Blue Raven Solar

May 12, 2020

Hey Mitzi, thanks for the review. We appreciate your support and recommendation. Have a nice day!

The process was quick and they took care of everything. When it came to installation they crew was very professional and even was able to make design adjustments that the engineer did not foresee.

Reply from Blue Raven Solar

May 12, 2020

Hi Sean, thanks for the review. We are thrilled you had a great experience. Let us know if you ever need anything. Enjoy your week!

I had a group of Blue Raven employees installing my solar system at my house today. They were amazing, both their work and the way they represented Blue Raven was phenomenal. I hope I can refer a few more people to this company!

Reply from Blue Raven Solar

May 12, 2020

Hi Christopher, thanks for taking the time to leave a review. We appreciate your business and support during this time. Have a great day!

Best solar company, their were clear, consistent and very very polite and profesional... Strong High recommend

Reply from Blue Raven Solar

May 08, 2020

Hi Ivan, thanks for leaving a review. We are happy to hear you had a great experience. Please let us know if you ever need anything.- Maddie E., Blue Raven Solar

It was Seamless. Blue Raven handled everything.

Reply from Blue Raven Solar

Oct 30, 2019

Hi Chip,Thanks for taking time to leave a review. Blue Raven does it's best to give you a quality product and service! - Maddie E. , Blue Raven Solar

Everyone involved with Blue Raven, from the sales representative to the installers, has been incredibly helpful and professional. The work is beautifully done, and I would recommend the company without reservation to anyone interested. This has been the best decision I have made in many years, and I could not be happier with the results.

Reply from Blue Raven Solar

May 08, 2020

Hi David, thank you for leaving a review. We are thrilled you are enjoying your system. Have a great day!- Maddie E., Blue Raven Solar

People were kind, and informational. The set up was quick, and the installation was clean, and they did an excellent job making the panels part of my roof rather than an eye sore. I would use them again and have recommended them to others. (just to mention the 9 star below: I never give a 10 because somewhere somehow there is always someone that might impress me more. However BRS will be hard to beat).

Reply from Blue Raven Solar

May 08, 2020

Hi Kristy, thank you for the review. We are thrilled to hear you had a great experience. Please let us know if you ever need anything. Enjoy your system!- Maddie E., Blue Raven Solar

When my sales guy Zach came to my door I was skeptical and was looking forward to informing any of the solar sales folks in our neighborhood all about the “facts” of why I’d have to be a moron to buy solar. Being a reasonable host I let Zach make his pitch and offered snide remarks to his information, like I said I was a skeptic. Zach told me that the energy produced was 1:1 for RMP buy/sell ratio and try to think about this as something I would own, I like owning my house and not renting it so that analogy made sense. Furthermore if electricity did some sort of spike in cost (unlikely) I’d have already paid in at a lower rate. There were more nuisance small factors that helped in the decision but we decided to hop on in. We moved on to BRS taking care of permitting and all other aspects. We financed with their preferred lender and that was smooth too. Customer service was really good, no disappointment there, even was I was calling asking for docs that had been previously sent and I lost. Now we are permitted and ready for install, crew lead Levi and his team showed on the designated morning at the time they said they’d be there. Levi was no nonsense and same for his crew. Levi explained they plan to me, likely timelines and expectations, no confusion there. The also ad hoc proposed a different configuration for the panels that would not only look better but could maybe just net a few more KwH’s. They paid attention to the small stuff like making sure conduit wasn’t all over my roof and even went as far to spray paint the panel legs so they wouldn’t stand out and be gross. Levi explained a few other tips and things to be aware of and they even finished well before the estimated time. When I see the panels it’s brings a smile to my face and that’s good since I have to see it for some time to come. Bottom line: my experience with BRS was really good. They did exactly what they said they would do and even offered helpful insight for us to get the most out of our investment. Good stuff

Reply from Blue Raven Solar

May 08, 2020

Hi Dave, thanks for taking the time to review your experience. We are thrilled to hear the install went well. Please let us know if you need anything. Enjoy your weekend!- Maddie E., Blue Raven Solar

Let me start by saying that the customer service I received has been more than excellent better than I could have expected anytime I needed help they help me when out of their way the rep will help me also stayed in contact to make sure everything was good and working well it was so good I referred my mom who also got solar panels I believe in the company and all the representatives in the people who have helped me I would recommend this company anytime thank you for all your help

Reply from Blue Raven Solar

May 08, 2020

Hi Matthew, thanks for taking the time to leave a review. We are thrilled to hear you had a great experience. Have a nice weekend!- Maddie E., Blue Raven Solar

Professional, thorough, friendly--very satisfied

Reply from Blue Raven Solar

May 08, 2020

Hi Debra, thanks for leaving a review. Have a great weekend!- Maddie E., Blue Raven Solar

It's been a very smooth process, I enjoyed working with Chris our sales rep and I'm happy with the results of our solar power.

Reply from Blue Raven Solar

May 08, 2020

Hi Diana, thanks for the review. We appreciate your business and hope you have a great weekend. - Maddie E., Blue Raven Solar

Solar is doing great. Within the past six months my highest bill was $12. Thank God for sunlight and thank you for helping us.

Reply from Blue Raven Solar

May 08, 2020

Hey Anthony, thanks for the review. We are thrilled you love your system! Enjoy those savings and all the benefits of going Solar with Blue Raven. - Maddie E., Blue Raven Solar

We have had the system installed for 6 months now. We are enjoying the benefits of a shrinking power bill!! The federal tax incentive and local incentive made this a no brainer. Plus it’s a really good thing for the environment. We were able to refinance the house after the panels were installed and they valued the system more than we paid for it! Don’t wait another minute....contact Blue Raven today!

Reply from Blue Raven Solar

May 08, 2020

Hi Christina, thank you for leaving a review. We really appreciate it and your business. Please let us know if you ever need anything!- Maddie E., Blue Raven Solar

Excellent communication from start to finish. My panels are producing just as Blue Raven said, and my electric bill is down to $12!

Reply from Blue Raven Solar

May 08, 2020

Hi Jason, thanks for leaving a review. We really appreciate the support during this time. Have a great weekend!

The company has been attentive and upfront on what to expect. The process has gone much faster than expected. The crews were professional and kept everything clean. They were respectful of the house, dogs, and kids. The panels are sleek, too!

Reply from Blue Raven Solar

May 06, 2020

Hi K, thanks for leaving a review. We are thrilled to hear the install went well. Please let us know if you ever need anything. - Maddie E., Blue Raven Solar

Had a great experience from beginning to end. Highly recommend. The sales rep was friendly and knowledgable making our decision easier. Installation was quick and the installation team was nice, respectful and knowledgable.

Reply from Blue Raven Solar

Apr 24, 2020

Hi Kim, thanks for leaving a review! We really appreciate you and your business. Enjoy your system and your weekend. - Maddie E., Blue Raven Solar

Everyone I came into contact though this process was very friendly, informative and efficient. Ian was enthusiast, which made the experience fun and exciting. The entire process has been going very smoothly and the solar panels look great! Jay who helped with install, went above and beyond to make sure the job was done properly and to its highest potential. Thanks to everyone involved.

Reply from Blue Raven Solar

Apr 23, 2020

Hi Melanie, thanks for taking the time to leave a review. We are happy to hear the install went smoothly. Enjoy your day!

Everybody at blue raven was very professional and helpful. The installers Did a very clean install and were very professional.

Reply from Blue Raven Solar

Apr 13, 2020

Hi Danny, thanks for leaving a review. We are happy to hear the install went well. Enjoy your week!- Maddie E., Blue Raven Solar

Top notch service and sales. Everything was super easy to understand and everyone was friendly and helpful along the way. The install was fast and looks great. Thanks, blue raven!

Reply from Blue Raven Solar

Apr 10, 2020

Hi Mike, thanks for leaving a review. We are thrilled to hear the install went well. Enjoy your weekend!- Maddie E., Blue Raven Solar

First off my system just completed the city inspection so it is not turned on currently. However, our sales rep Tyler was amazing answering all of our questions and helping us out whenever needed. The installation was even more amazing! Spent time and quality installing system and even knocked down two hornets nest when asked to. These three guys were rockstars! Provided tips and insight to get the most out of our system. Can’t wait to turn on and go fully solar!

Reply from Blue Raven Solar

Apr 07, 2020

Hi Brian, thanks for taking the time to leave a review. We appreciate your feedback and hope you have a great week. - Maddie E., Blue Raven Solar

Blue Raven Solar installers arrived on time each day. They were courteous, knowledgeable, and efficient. This, despite not having all the parts delivered to my home as needed. Consequently, a two and a half day job took a week, as the installers repeatedly waited for parts deliveries. The finished job looks clean and professionally done.

Reply from Blue Raven Solar

Apr 07, 2020

Hi Tom, thanks for the review. We are happy to hear your install went well. Please let us know if you ever need anything. Enjoy your system!- Maddie E., Blue Raven Solar

So far so good with the installation, they did show up 45 minutes early which I was not expecting but the installation was done in the time frame they had mentioned, the electrical boxes how ever took quite a bit longer, between three three and a half hours longer, I will not know if there are any problems or issues for a while because of the virus I cannot get any kind of inspection done until the City reopens so I may write more of a review after that process and I have a chance to see if everything is working correctly. But the installation was done in the time frame and so far so good?

Reply from Blue Raven Solar

Apr 07, 2020

Hi Judy, thanks for the review. We do our best to give all our customers the best system and experience. Have a great day!- Maddie E., Blue Raven Solar

I really admire and respect the person who has been at my side from day one, Stephen B (? spelling of last name). He has provided the most exceptional customer service and then some. He is a gem of a person besides being a model employee of Blue Raven. I am proud to have been his first installation and know, for a fact, that he will have many more in his future. Step by step I have been guided w/calls or emails from various employees of Blue Raven. This is a top notch company and I will provide some referrals and will highly recommend this company to anyone! Paula Altherr

Reply from Blue Raven Solar

Apr 07, 2020

Hi Paula, thanks for taking the time to leave a review. We are happy to hear you have had a great experience. Enjoy your week!- Maddie E, Blue Raven Solar

The service has been excellent. Everything happened as it was supposed to. Mike P, the rep or sales person that first talked with me about Blue Raven, has always answered my phone calls , even a year later.

Reply from Blue Raven Solar

Apr 02, 2020

Hey Robert, thanks for leaving a review. We are thrilled you had a 5 star experience. Please let us know if you ever need anything!- Maddie E., Blue Raven Solar

There are too many things that I like to mention in a simple review but here are a few highlights. First of all, a long time business associate and friend became a salesperson for the company and after having looked at several different solar companies, Blue Raven topped out with cost, financing and customer service. The next most impressive, were the crew. From the initial greeting from Mark who was most aware of his surroundings to the needs of his crew and the personal touch of making sure I knew exactly what was happening where and how, was extraordinary. Each member of the crew was dedicated, positive and exacting in the work they did. I was impressed that even as I was working other projects around the yard, if I needed a tool or object that was stored where the crew was working, they would even turn down music as I approached, acknowledge my presence and answer any and all questions or comments I may have offered. (When does that even happen with other contractors?!) Now, I don't recall the other cues mentioned for the review, but I will simply say that I have never been more happy with an install of any kind, ever in the 30+ years I have been at this address. I am so excited to be Sol-aware!!! Thanks, Blue Raven.

Reply from Blue Raven Solar

Apr 02, 2020

Hi Paul, thank you so much for taking the time to leave a review. We really appreciate it! Enjoy you new solar system and have a great day. - Maddie E., Blue Raven Solar

The process has been made easy from the original representative explanation to the actual install. The company has been very quick to respond to any questions or concerns and has kept us informed on how each step of the process works.

Reply from Blue Raven Solar

Apr 02, 2020

Hi Regina, thanks for leaving a review. We are happy to hear the install went smoothly. Enjoy your new system!- Maddie E., Blue Raven Solar

So far everything has gone great, the installers were polite and got there work done fast, I was walked through the boxes and now have to wait for inspection and meter from Idaho power

Reply from Blue Raven Solar

Apr 02, 2020

Hi William, thanks for leaving a review, We are thrilled the install went well. Have a nice day!- Maddie E., Blue Raven Solar

Excellent service from the beginning of the process to the end! 100% recommend Blue Raven Solar. Very friendly, professional staff. The in-home consultation was thorough yet the sales team was not pushy at all. They presented the numbers and facts and allowed us to make a decision. The installation team was quick and efficient even despite the fickle weather we had that day. Communication on all ends was great as well throughout the process.

Reply from Blue Raven Solar

Apr 01, 2020

Hi James, thanks for the review. We are happy that you had a five-star experience! Please let us know if you ever need anything. - Maddie E., Blue Raven Solar