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Blue Raven Solar Reviews

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7.5

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Frank Herbert Portland, OR

I had a great experience. The salesman was low key and informative. The installers were polite, helpful and on-time. They had great patience dealing with the city building inspector. My monthly electric bill has dropped to less than $10/month. I suggest everyone consider solar.

3 years ago

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Reply from Blue Raven Solar

Thanks for the review, Frank! Those are some awesome solar savings! If you know anyone else who is interested in going solar, please be sure to refer them to us so we can make sure their solar process is 5-stars as well! - Brie R., Blue Raven Solar

Aug. 3rd, 2021

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Donna M Littleton, CO

Chase T sold me on getting the solar panels. He was very professional, always returned my calls, and followed through on everything. He had to deal with my association since this was the first time someone was getting solar, so I feel he went way beyond what he had to do!

3 years ago

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Reply from Blue Raven Solar

Hi Donna, thank you for leaving a review! We are so glad to hear you enjoyed working with our team. Please reach out if you need anything in the future! - Samantha H., Blue Raven Solar

Jun. 2nd, 2021

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Beverly Nampa, ID

I was excited to install solar, not only to increase my house value but to make it a more GREEN home. The crew that came to install was very professional, personable, polite, respectful, but even better yet...on time!! Within 4 hours, all panels were installed. Thank you!!

3 years ago

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Reply from Blue Raven Solar

Hi Beverly, thanks for leaving a review! We are so happy your experience with Blue Raven Solar has been a positive one. Please don't hesitate to reach out to us with any questions you have about your system! - Samantha H., Blue Raven Solar

Mar. 10th, 2021

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Debra Clark Broomfield, CO

I've had a half-baked experience with Blue Raven. My installation went well. The system works. The person i worked with, Sophie?, was educational. But then I referred a friend, during the Pandemic no less, who was told by BR that they could do her solar then they couldn’t and dragged on with this wishy-washy evaluation of her roof for several months - at least 4! They even dropped off solar panels in front of her house, in the street and then never followed through. Their communication was uneven, their commitment to the customer was weak. In t he end, they said they would not pay for updating her joists in the attic(which they had previously stated they would), that it wasn’t worth it to them. Wow! What a response to a potential customer... So no more referrals for them. When they wanted me to write a positive review for them at my 1 year anniversary, they sent me a photo of "A" roof , reminding me of how well they had my back. It wasn't even my roof...just sayin'... Debra Clark

3 years ago

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Reply from Blue Raven Solar

Hi Debra, thank you for taking the time to review your experience. We appreciate your support. It's unfortunate that the upgrades necessary for your friend's project were too extensive for us to proceed. Please don't hesitate to reach out to us with any questions you have about your system! - Samantha H., Blue Raven Solar

Mar. 5th, 2021

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Jamison Meridian, ID

Great install team! Arrived on time and made quick accurate work on project. Installed a smart thermostat to add efficiency to our home heating & cooling. Panels look really nice on our roof and should provide a steady supply of electricity for many years to come. I had hoped to apply ceramic coating on the panels before installing, but couldn't per their policy. I hope Blue Raven and other solar companies would offer more options, like extra coating to the panels so maintenance would be made easier and efficiency could be optimized.

3 years ago

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Reply from Blue Raven Solar

Hi Jamison, thank you for leaving a review! We are so glad to hear you enjoyed working with our team. Please reach out if you need anything in the future! - Samantha H., Blue Raven Solar

Feb. 26th, 2021

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Mercedes Kristal Boise, ID

I'm really excited about going solar with Blue Raven! The salesperson and the installers were all friendly and professional. When it was determined that I would need a new electrical panel to accommodate the install, my salesman worked to find an electrician to handle it at minimal cost to me, and the panels were installed just 3 days later.

3 years ago

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Reply from Blue Raven Solar

Hi Mercedes, thank you for taking the time to leave a review. I am glad to hear you enjoyed working the the Blue Raven team. Have a great day! - Abigail W., BRS

Jan. 26th, 2021

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CThayer Whitestown, IN

The beginning of the process has been great. My sales rep has explained a lot to me and answered all my questions. He was not pushy for my final decision. Knowing it was a huge investment I took time to make a final decision. Currently I am in the installation stage of the solar panels. Due to the size of the job, it was a 2 day process. The installers kept me aware of their process as well. Upon inspection today, we did learn that the install was not finished. At least one item was missing that I originally was told had been installed. Now an additional install date needs to be set up to finish a job that should already be done. Luckily I work from home but if I had to report to an office, it would be a huge inconvenience to take off another day for something that should have been done already. I patiently waiting to get the install complete and hopefully pass the inspection.

3 years ago

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Reply from Blue Raven Solar

Hi there, thanks for leaving a review. I am sorry for the delays and failed inspection. I looked into you account and we are currently working to get your system up and running as fast as possible. If you need anything in the future, please let us know. - Abigail W., Blue Raven Solar

Jan. 15th, 2021

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Mike Roy Plano, TX

Everything was smooth and easy, start to finish. They stayed in contact, communicating every step of the way. They were all great, the install crew was especially professional and easy to work with. So glad I selected Blue Raven

3 years ago

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Reply from Blue Raven Solar

Hi Mike, thank you for leaving a review! I am glad to hear the installation went smoothly. Enjoy solar savings! - Abigail W., Blue Raven Solar

Jan. 14th, 2021

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Kyle Bucher Fishers, IN

From the very beginning, Blue Raven has been up front about the whole process, and the benefits. They have stood by their word and their workmanship throughout, and we are extremely excited to get this system running! I'd recommend this program to anyone and everyone.

3 years ago

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Reply from Blue Raven Solar

Hi Kyle, thank you for leaving a review! We are so glad to hear you enjoyed working with our team. Enjoy the new system! - Abigail W., Blue Raven Solar

Jan. 12th, 2021

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Hi Howard Fort Collins, CO

They were super professional, thorough beyond belief from educating us on solar systems to installation and operations of them. Ron Curry, our sales rep. was there for us, every step of the way. We are so glad we chose Blue Raven!

3 years ago

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Reply from Blue Raven Solar

Thanks for the review, Hi. We are so happy your experience with Blue Raven Solar has been positive. Please don't hesitate to reach out to us with any questions you may have or help you may need with your system! - Abigail W., Blue Raven Solar

Jan. 12th, 2021

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Doug Blue ,

Blue Raven did a fantastic job of installing our solar panels. They even reinforced our rafters to support the weight. We love the fact that our power bill has drastically been reduced and we're leaving a smaller carbon footprint on this beautiful planet. Thanks Blue Raven... 👍

3 years ago

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Reply from Blue Raven Solar

Hi Doug, thank you for taking the time to leave a review. We are happy to hear you are saving with solar. Have a great day!-Maddie E., Blue Raven Solar

Nov. 24th, 2020

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David Zink Nampa, ID

The sales and installation teams were professional and pleasant to work with. The original site survey missed a key detail about our rafters that delayed installation for 2 weeks. I'm looking forward to seeing the returns on this investment.

4 years ago

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Reply from Blue Raven Solar

Hi David, thanks for leaving a review of your experience with Blue Raven. Please let us know if you ever have any questions or concerns. Have a great week!-Maddie E., BRS

Sep. 7th, 2020

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April Adams Syracuse, UT

We just had our panels installed today, the 2 young men were very informative and pleasant with everything today, they even cleaned up all of their mess inside from the attic insulation. So far I have been pleased to work with Blue Raven.

4 years ago

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Reply from Blue Raven Solar

Hi April, thanks for leaving a review. We hope you enjoy your new system. Have a nice day!-Maddie E., Blue Raven Solar

Sep. 7th, 2020

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Antoinette & Stephen Dickens Wake Forest, NC

The installers arrived around 9 a.m. and worked until about 4 p.m. They were professional yet personable. They cleaned up well and asked if we had any questions about the solar system. They showed us how to install the app to connect to thermostat. We're so excited to lessen our footprint in the environment. Antoinette & Stephen Dickens

4 years ago

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Reply from Blue Raven Solar

Hi, we are thriled to hear the install went well! Enjoy your new system!-Maddie E., Blue Raven Solar

Sep. 1st, 2020

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Lionel Holder Orlando, FL

I was interested in Solar energy for a long time, and had several offers from other installers but Blue Raven earned my trust. thanks to Mr. Steven G our installation was problem free. Thank you Mr. G and we are happy with the service.

4 years ago

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Reply from Blue Raven Solar

Hi Lionel, thanks for leaving a review. We are happy to hear the install went well. Have a great day!-Maddie E., Blue Raven Solar

Aug. 27th, 2020

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Cole Zawadzki Fort Collins, CO

I had been interested in solar for a long time, then one day, Blue Raven conveniently showed up at my door. I feel that I got a great deal, they worked with me through each step of the process, and the install was super quick and easy for me. As my only complaint, there was some lapse in communication for awhile, but it was in the midst of a global pandemic so I'm happy to offer some grace. Overall, I'm very happy with their service!

4 years ago

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Reply from Blue Raven Solar

Hi Cole, thanks for taking the time to rate your experience. Thanks for your patience during these unprecedented time. Have a great day!-Maddie E., Blue Raven Solar

Aug. 26th, 2020

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Julie Moore Colton, OR

We are very pleased with our solar panels. Blue Raven were super to work with. The installers were very professional and the panels went in very quickly. There were a couple of hang-ups that I had to be proactive about but they were minor AND Covid had just started to affect everyone. I recommend Blue Raven, getting solar panels was a fantastic decision!

4 years ago

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Reply from Blue Raven Solar

Hi Julia, thanks for taking time to leave a review. We are happy to hear you had a good experience with Blue Raven. Enjoy your new system!-Maddie E., BRS

Aug. 26th, 2020

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Tina Fuller Boise, ID

Blue raven has been absolutely fantastic to work with! They did the research prior to installation to assess our needs. Installation was quick and painless and we were up and running in a couple of days! We have been nothing but pleased with the fantastic results!

4 years ago

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Reply from Blue Raven Solar

Hi Tina, thanks for taking the time to review your experience. We are happy to hear everything went as planned. Enjoy your new system!-Maddie E., Blue Raven Solar

Aug. 21st, 2020

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Akilah Denver, CO

From Unomi coming to my door, Keith sitting down to "talk solar" and Anthony and his crew (I wish I remembered their names...they did introduce themselves) all went so smoothly. After years of wanting to go solar, Blue Raven made it easy. Thank you!

4 years ago

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Reply from Blue Raven Solar

Hi Akilah, thanks for taking the time to leave a review. We are thrilled you had a great experience. Enjoy your week!-Maddie E., BRS

Aug. 12th, 2020

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Craig Wake Forest, NC

Getting solar was on my "eventual" list until Blue Raven knocked on my door and laid out their pitch. Simply put, I could take the money I would pay Duke Energy and pay off my loan for my solar panels instead. I would own the panels and as Duke raises their rates, the deal becomes even better. It was a no-brainer and the panels look great.

4 years ago

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Reply from Blue Raven Solar

Hi Craig, thanks for leaving a review. We really appreciate your business and support. Enjoy your week!- Maddie E., BRS

Jul. 28th, 2020

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Alexis Nava Hendersonville, NC

The process was fairly quick due to the corona virus issue. And the installation was quick also. The only reason I wouldn’t give them a 5 star is because during our communication I would not hear back from them and I had to reach back out to them to get an answer or more details.Their communication with the customer could be better and not leave them on read.

4 years ago

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Reply from Blue Raven Solar

Hi Alexis, thanks for taking the time to leave a review. We really appreciate your business and support at this time!- Maddie E., Blue Raven Solar

Jul. 13th, 2020

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Willie Wiley Mooresville, NC

Very happy with Blue Raven Solar! The installation team was amazing and professional. They explained everything that was happening. The communication was great. I would recommend Blue Raven Solar to anyone who is interested in solar. I could not be more excited.

4 years ago

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Reply from Blue Raven Solar

HI Willie, thanks for taking the time to leave a review. We really appreciate your business and support at this time!- Maddie E., Blue Raven Solar

Jul. 8th, 2020

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Gary Fornshell Boise, ID

Blue Raven Solar has done everything they said they would do. Communication from the company is excellent. The installation went quite well. We are now waiting for the inspection. It's been a pleasure working with Blue Raven Solar.

4 years ago

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Reply from Blue Raven Solar

Hi Gary, thanks for taking the time to leave a review. We really appreciate your business and support at this time!- Maddie E., Blue Raven Solar

Jul. 8th, 2020

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Kawika West Jordan, UT

The process so far has been very pleasant and smooth. We just got our panels installed today and the crew was super quick and courteous. The panels look nice and clean on our roof and I would totally recommend Blue Raven Solar to anyone interested in saving some money on their electric bill and helping the environment out at the same time.

4 years ago

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Reply from Blue Raven Solar

HI Kawika, thanks for taking the time to leave a review. We really appreciate your business and support at this time!- Maddie E., Blue Raven Solar

Jul. 8th, 2020

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Koen and Tricia Kuiken Columbus, OH

Crew worked hard and long days even with a man short. They never complained and were open to any changes we preferred. There are lots of things that could improve our overall experience. Expectations and promises etc. Install just got completed. Now we will need to see how quickly we can use the app and how soon the electrical company comes to install the reverse meter. Really hope the product and experience of solar will be amazing. Hope this helps.

4 years ago

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Reply from Blue Raven Solar

Hi Koen and Tricia, thanks for reviewing your experience. We have forwarded you feedback to our team. Please let us know if you ever need anything. Enjoy your day!- Maddie E., Blue Raven Solar

Jul. 8th, 2020

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Mike Lents Bartlett, IL

The process was very smooth. Startin gwith th elow pressure sales team right up throught the excellent install team. The installers listened to my concerns and were able to place equipment in an un obtrusive manner. They also left the site as spotleed as when they arrived. Looking forward to getting the system connected and generating power.

4 years ago

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Reply from Blue Raven Solar

Hi Mike, thanks leaving a review. We are thrilled you had a 5-star experience. Have a great day!- Maddie E., Blue Raven Solar

Jul. 8th, 2020

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D Conrad Colorado Springs, CO

I was impressed with the professionalism from start to finish with everyone I dealt with and my rep Rachel has always been very quick to get back to me with any questions I had. Everything was spelled out very clearly and the information was very clear and informative and easy to apply with online e-signature documents.

4 years ago

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Reply from Blue Raven Solar

HI D, thanks for taking the time to review your experience with Blue Raven. We really appreciate your support at this time. Have a great day!- Maddie E., Blue Raven Solar

Jul. 8th, 2020

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Dennis Pitt , UT

Fantastic job by all parties involved. Don our salesman was excellent at explaining the process and answering questions. Taylor and his crew did an excellent job finishing in a couple hours which included installation of a very sweet thermostat you can control on your phone. If your considering solar please use Blue Ravin . Dennis Pitt

4 years ago

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Reply from Blue Raven Solar

Hi Dennis, thanks for taking the time to leave a review. We really appreciate your business and support at this time!- Maddie E., Blue Raven Solar

Jul. 7th, 2020

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Gary Melton Meridian, ID

This outfit is top notch all the way! From sales through the installation team. I would do this again. The Blue Raven Solar team kept my wife and I informed throughout the whole process. These people know their stuff! Courteous, respectful and professional.

4 years ago

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Reply from Blue Raven Solar

Hi Gary, thank you for leaving a review! We are thrilled to hear you had a 5-star experience and appreciate your support. Have a great day. - Maddie E., Blue Raven Solar

Jul. 7th, 2020

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Lisa Lynch Ladson, SC

During the first few months a couple panels were not working. I did not notice it because I did not monitor my account daily as I was told they monitored it for me. Well, I estimate I lost over $100 in my account due to this oversight. I contacted them to ask for some compensation but they did nothing as I am suppose to monitor the system. Not happy about that and also due to the fact that the panel would not have been covered if it had broke after a year. But thankfully it was covered. That is not right, s/b covered as it was not an error on my part at all. Also, when they replaced the part, they did not hook it up correctly so I had to wait over another two weeks for them to come back out which meant I again was losing money. Tax write off they said is not what they say either. Be careful and do your homework.

4 years ago

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Reply from Blue Raven Solar

Hi Lisa, I was unable to find an account under your name that has had issues with their system. If you could email me at reviews@blueravensolar.com with some more details, I would be happy to help. Sincerely, Maddie E., BRS

Jun. 19th, 2020

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Susan Madenspacher Clayton, NC

Our experience with the sales rep and with the installers was 5 star. Unfortunately, those in the office doing the processing of paperwork either need more training or they simply need to get their act together. It took several months for them to decide they had enough paperwork from us to actually proceed, when it should have taken weeks. But the panels are finally installed, and we're awaiting final inspection before they turn it on. The crew did a great job, and cleaned up after themselves. We can't say enough good things about Regional Manager Chris and his efforts to get the job done.

4 years ago

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Reply from Blue Raven Solar

Hi Susan, we really appreciate you taking the time to review your experience. Your feedback has been forwarded to our management. Please let us know if you ever need anything!- Maddie E., Blue Raven Solar

Jul. 7th, 2020

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Les Schellhous Portland, OR

This is the first time we have had solar and Blue Raven Solar made it easy. From the install team that showed up on time, installed the panels, cleaned up as if they were never here, and was all done in freezing conditions. To the staff at main office that answered all of my questions. I have had a great experience and love having solar.

4 years ago

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Reply from Blue Raven Solar

Hi Les, thanks for taking the time to review your experience. Enjoy your new system!- Maddie E., Blue Raven Solar

Jul. 7th, 2020

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Patrick Stoffregen Zionsville, IN

The process for getting set up with a solar panel system that runs our electrical meter backwards was pretty easy! Installation took one day, which was impressive! We will say the install crew was a bit more skilled at installing quickly and effectively than they were with professionalism (a lot of cigarette smoking, and no courtesy masks worn during the pandemic).

4 years ago

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Reply from Blue Raven Solar

HI Patrick, thank you for leaving a review! We are thrilled to hear you had a 5-star experience and appreciate your support. Have a great day. - Maddie E., Blue Raven Solar

Jul. 7th, 2020

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Jack Riley Denver, CO

Blue Raven has the business model that fit my needs to get solar panels on my house. Primarily I had to put no money down to get the system installed. Everyone I have worked with a Blue Raven has been competent, friendly and professional.

4 years ago

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Reply from Blue Raven Solar

HI Jack, thanks for leaving a review. We really appreciate your support during this time. Have a great day!- Maddie E., Blue Raven Solar

Jun. 26th, 2020

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Zach Adams Indianapolis, IN

For the most part, every experience that I had with the company was great. My personal interactions with the staff were friendly and helpful. My only issue was that while working on the house, since I work from home and my family is at home all the time, is the language the staff used while installing the panels.

4 years ago

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Reply from Blue Raven Solar

Hi Zach, thanks for reviewing your experience with Blue Raven . Have a great weekend!- Maddie E., Blue Raven Solar

Jun. 26th, 2020

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LynnM Boulder, CO

Everything has gone so smoothly in the process so far. The panels are installed and the inspection is next week. One thing I really like about Blue Raven is that they do all the scheduling of the various steps. The installers were incredibly polite and completely cleaned up after themselves. I highly recommend Blue Raven Solar!

4 years ago

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Reply from Blue Raven Solar

Hi Lynn, thank you for leaving a review! We are thrilled to hear you had a 5-star experience and appreciate your support. Have a great day. - Maddie E., Blue Raven Solar

Jul. 7th, 2020

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Jim Broomfield, CO

Good quality work. Friendly and courteous personnel. When one breaker had to be replaced after the work was done, the Blue Raven Solar electrician returned and fixed it at no cost. Blue Raven Solar is a quality company. I would highly recommend them.

4 years ago

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Reply from Blue Raven Solar

Hi Jim, thanks for taking the time to review your experience. Have a great weekend!- Maddie E., Blue Raven Solar

Jun. 5th, 2020

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Brenda J Critchfield Spanish Fork, UT

Everyone I talked to either in person, through text or on the phone were very professional and knowledgeable. They took care of everything, answered all my questions and the entire process was surprisingly fast! Would highly recommend.

4 years ago

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Reply from Blue Raven Solar

Hi Brenda, thanks for leaving a review. We really appreciate your support during this time!-Maddie E., Blue Raven Solar

May. 20th, 2020

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Rose Baker Greensboro, NC

Blue Raven has been very professional and has provided us with needed information about the Solar Energy process. They met all the deadlines they set for installation and the installation crew was delightful as well as knowledgeable and efficient. Rose Baker

4 years ago

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Reply from Blue Raven Solar

Hi Rose, thanks for leaving a review. Please let us know if you ever need anything. Enjoy your system and all the benefits of going solar with Blue Raven. - Maddie E., Blue Raven Solar

May. 13th, 2020

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Ritesh Shrestha Denver, CO

They provided good service. I was a little disappointed when there was lack of communication between the sales representative and the company. The sales representative had offered me ecobee in our initial conversation but Blue Raven had no clue about it. They had to go through the recorded calls to figure that out and finally I got the ecobee after 2 months. Other than that the services are good.

4 years ago

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Reply from Blue Raven Solar

Hi Ritesh, thanks for leaving a review. I want to apologize for that delay on your ecobee install. If you need anything else, please let us know. Have a great week!

May. 12th, 2020

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Christopher Roberts Layton, UT

I had a group of Blue Raven employees installing my solar system at my house today. They were amazing, both their work and the way they represented Blue Raven was phenomenal. I hope I can refer a few more people to this company!

4 years ago

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Reply from Blue Raven Solar

Hi Christopher, thanks for taking the time to leave a review. We appreciate your business and support during this time. Have a great day!

May. 12th, 2020

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David Rollman Denver, CO

Everyone involved with Blue Raven, from the sales representative to the installers, has been incredibly helpful and professional. The work is beautifully done, and I would recommend the company without reservation to anyone interested. This has been the best decision I have made in many years, and I could not be happier with the results.

4 years ago

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Reply from Blue Raven Solar

Hi David, thank you for leaving a review. We are thrilled you are enjoying your system. Have a great day!- Maddie E., Blue Raven Solar

May. 8th, 2020

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K Spuhler Parker, CO

The company has been attentive and upfront on what to expect. The process has gone much faster than expected. The crews were professional and kept everything clean. They were respectful of the house, dogs, and kids. The panels are sleek, too!

4 years ago

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Reply from Blue Raven Solar

Hi K, thanks for leaving a review. We are thrilled to hear the install went well. Please let us know if you ever need anything. - Maddie E., Blue Raven Solar

May. 6th, 2020

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Tom Tinley Park, IL

Blue Raven Solar installers arrived on time each day. They were courteous, knowledgeable, and efficient. This, despite not having all the parts delivered to my home as needed. Consequently, a two and a half day job took a week, as the installers repeatedly waited for parts deliveries. The finished job looks clean and professionally done.

4 years ago

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Reply from Blue Raven Solar

Hi Tom, thanks for the review. We are happy to hear your install went well. Please let us know if you ever need anything. Enjoy your system!- Maddie E., Blue Raven Solar

Apr. 7th, 2020

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Regina Sherman Sanford, NC

The process has been made easy from the original representative explanation to the actual install. The company has been very quick to respond to any questions or concerns and has kept us informed on how each step of the process works.

4 years ago

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Reply from Blue Raven Solar

Hi Regina, thanks for leaving a review. We are happy to hear the install went smoothly. Enjoy your new system!- Maddie E., Blue Raven Solar

Apr. 2nd, 2020

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Terry Fisher Boise, ID

I worked as a senior manufacturing manager for a large aerospace company and was blowed away with the high performance, organization and quality of the installation of the team that handled our job. Final inspection completed same day as project completion. Kudos to Blue Raven Solar!

4 years ago

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Reply from Blue Raven Solar

Hi Terry, thanks for taking the time to leave a review. We are happy to hear your install went smoothly. Enjoy your system!- Maddie E., Blue Raven Solar

Apr. 1st, 2020

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Peter Hallenius Gresham, OR

The entire install process was easy and effortless. Blue star took care of designing the solar panel locations, inspecting, permitting, installing, financing, explaining and so on. All I had to do was approve the request to install and watch them go up.

4 years ago

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Reply from Blue Raven Solar

Hi Peter, thanks for taking the time to leave a review. We are thrilled to hear you had a great experience. Enjoy your day!- Maddie E., Blue Raven Solar

Mar. 18th, 2020

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Ron Cattron Middleton, ID

Prompt. Arrived early with our permission. Informative. Asked if we had questions several times and answered all with good explanations. Friendly, Courteous. Dressed appropriately. Cleaned up after themselves after installation. They seemed to know their job well. The whole process was easy from purchase to the finished installation.

4 years ago

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Reply from Blue Raven Solar

Hi Ron, thanks for leaving a review. We do our best to give you a quality experience and product, Enjoy!- Maddie E., Blue Raven Solar

Mar. 11th, 2020

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Jeff Kinder Louisville, CO

They asked me to leave a review, now, so here goes. Good sales team. A little switch-a-roo on the actual panel product...be careful. Average effort to get through the process. Great installation crew. Poor logistics and delivery so the crew could not do their job and my installation is not done yet. First, the guy who knocked on our door was great. We bit and he set up a follow up appointment. The "Closer" who came to that meeting was personable and professional. She did a great job explaining the various aspects of going solar. She did a great job selling us on the quality of the solar panels, using the example of the solar panels that survived the big hail storm a couple of years ago. Then the problem happened. We received the installation contract and the contract specified a different solar panel than the one she sold us on. Not even the same manufacturer! That took us on a week long merry-go-round getting manufacture specifications and reviews on several different panels until we finally agreed on a panel. Be careful when it comes down to the final document. Once we had a deal, the process took a few weeks longer than the scenario outlined, but we had an HOA and local approval hoops that were somewhat more than usual. No surprises, just not great communication or extraordinary effort. Today is Thursday. On Tuesday, I sent an email to support@blueravensolar.com to warn them of the bad weather, snow on the roof, and more snow on Wednesday. I was assured the installers would show up and make a "game time" assessment of whether or not they could proceed. The installation crew showed up, geared up and ready for the elements. They were fantastic. The logistics behind them, however, was terrible. The system was delivered a hour, or so, after the installers were on site. We were told it may be a day but probably a day and a half for the installation. Blue Raven sent me this request for a review because they think we'd be on line by now. The system delivered was missing a lot of pieces. The installers had to send guys out for additional supplies, they had to sit around a wait for additional items to be delivered, the original panel order only had a small percentage of the total number required. In short, day one of installation had a lot of dead time. In the end, it has been two full days, a lot of stuff dribbled in but we’re still waiting for brackets and clips needed to finish the job. My solar panels are still stacked in the back yard. The installers have been polite, proficient, productive and professional, never complaining about anything. It is very clear, however, that they have had to mark a significant amount of time in their process waiting for things to arrive. They assured me that this is the first time they have ever had to deal with an under supply situation on any of their installations and Blue Raven is a great company. They assured me everyone is doing everything they can to get all the parts needed for our installation to the site as soon as possible. They didn't try to make excuses or throw anybody under the bus. It was what it was. I can't say enough about the installation crew. They are great! The parts never came, however, and after two full days on the site, they weren’t able to finish the installation today. They leave for Boise, ID tomorrow. We will have to wait until Blue Raven can schedule another crew to came back to finish and endure stuff in the garage, panels in the back yard, and another day of disruption when the next crew comes. It's logistics guys. You blew it. I am not happy. Blue Raven should be embarrassed.

4 years ago

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Reply from Blue Raven Solar

Hi Jeff, thanks for leaving your feedback. I am sorry about the miscommunication and delays your solar system install has faced. We have forwarded all of your comments to the correct teams so they can improve. If you have any questions please email me at . Regards, Maddie E., Blue Raven Solar

Feb. 17th, 2020

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AA EAGER Mt. Pleasant, SC

Good company to do business with. Unlike some of the other high-pressure pitches we had, they were transparent, honest and had a competitive product. We’ve been up and running a year now and so far most our electricity bills are $0

4 years ago

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Reply from Blue Raven Solar

Hi! Thanks for taking the time to leave a review. We are so happy to hear you had a good experience. Have a nice day. - Maddie E., Blue Raven Solar

Feb. 12th, 2020