Blue Raven Solar Reviews
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shannon carr Kuna, ID
I can't remember being treated any better or experiencing the excellent customer service I have in Blue Raven Solar. From start to finish everyone was on time very conscientious of the jobs they were doing and did not leave until I was happy with every aspect of what they had done. The first people I talked to were door to door. Business like, very respectful and fun to talk with, letting me know the different steps I could expect and the experience I would have. If they hadn't been I would not have signed up for the initial appointment. Taylor was the gentleman to whom I had the great pleasure in meeting with next. Every company should strive for their employees to give the excellent customer service as I experienced with Taylor. Very bussiness like, very informative as well as kind, he was compassionate about the company he worked for, the service I was to experience and Very patient while he explained everything to me until I was satisfied in knowing and understanding all the information. He also followed up with every step of the way making sure I was having an excellent experience and that all went well. He also made the whole experience fun as well, thank you Taylor. Next was the gentlemen who delivered the panels. If I hadn't needed to sign for the delivery or express if I was happy where they put the panels, I wouldn't have known they were here. Before I knew it, the installers were here. Again they were very pleasant and informative. Cleaning up after themselves and making sure I was satisfied with their work.
I was, Very.
All in all, including the inspections it was only a couple of months from the time I signed my contract to the time that I am now up, running and tickled pink.
5 stars is the least this company and their employees should receive. Thank you Blue Raven Solar. You are the Best!
3 years ago
Reply from Blue Raven Solar
Hi Shannon! WOW! Thank you for such a kind and great review! We are so glad we were able to provide such a great experience in going solar. Please reach out if you ever need anything else. Thank you for being a part of the Blue Raven Solar family! - Brie R., Blue Raven Solar
Aug. 3rd, 2021
Logan Morris Pocatello, ID
From beginning to end, we had a fantastic experience with Blue Raven. Every person we worked with was extremely profession and helped us feel at ease through the whole process. They worked with the city, fire marshal, our HOA and the electric company, all while maintaining communication with my wife and I to ensure we knew exactly how to set our timeline expectations. Even when there was an delay, the Blue Rave Solar installers adjusted the install time, finalizing the process over the weekend, this is how customer service should be done. Did I mention that the panels look great, I didnt expect them to add to the house but it's much classier than I expected. Thanks Jordan and everyone else that worked with us. We love our house even more now (which is saying a lot).
3 years ago
Reply from Blue Raven Solar
Hi Logan, thanks for the review. We are glad you enjoyed working with Blue Raven Solar. Enjoy your solar savings! - Abigail W., Blue Raven Solar
Dec. 14th, 2020
Dan Putnam Los Angeles, CA
Our experience overall has been great. Blue Raven is efficient and good at what they do. We spoke with Ian on June 2nd, a plan was presented to us on June 4th, and installation happened on July 9th. We had options to install sooner, but our schedule did not allow it. They guarantee their work and monitor your productivity to make sure you produce what they said you should produce. They took care of everything including submitting all the paperwork to our HOA for approval. Installation with a 2 man crew took under 5 hours and they were polite, efficient, and informative. We are currently waiting on inspections so we can turn the system on and use it. They have a loan option to allow you to go solar without down payments. The loan is carried out for as long as the warranty on the panels, and there are no penalties for paying it off before the end of the loan.
4 years ago
Reply from Blue Raven Solar
Hi Dan, thanks leaving a review. We are thrilled you had a 5-star experience. Have a great day!- Maddie E., Blue Raven Solar
Jul. 22nd, 2020
Ellen Casey Western Springs, IL
From a knowledgeable solar consultant, to good communication with the company, to a great installation team I’ve been extremely happy with this entire experience. Any question I had was answered. I asked the installation team to accommodate my kids nap schedules and they did so happily. My system has not been turned on yet as I need to pass inspection but I’m excited to start using my system. And on the note of inspection, I was so happy that this company took care of the entire permit and inspection process for me! That is my lease favorite part to handle while dealing with improvements to my property.
4 years ago
Reply from Blue Raven Solar
Hi Ellen, thanks for taking the time to leave a review. We really appreciate it! Have a great day.
Jul. 16th, 2020
Cristian S Cary, IL
I have only good things to say about the company, especially the technicians/installers. My installation was this June 19th 2020, in Wheaton Illinois. The whole process, from notifications, delivery of materials and installation was flawless. The crew was amazing, hard working, accommodating and polite, clean in every aspect, respectful of property, punctual and neat, organized and thoughtful, great experts in what they are doing! They worked steadily, finished the job in under 8hrs, actual project executed down to a tee, could make the most picky person out there happy! Once again, amazing job Blue Raven and team!!!
4 years ago
Reply from Blue Raven Solar
HI Cristin, thanks leaving a review. We are thrilled you had a 5-star experience. Have a great day!- Maddie E., Blue Raven Solar
Jul. 8th, 2020
Dottie Odrosky Columbus, OH
My experiences with Blue Raven Solar has been good through sale to install which happened yesterday. I found the financing formula a difficult to follow, gut the sales man patiently explained until I was able to understand. I liked the little diagrams that were emailed, reporting the completion of all steps in the process. The install team was very friendly and answered my questions during the full workday. For the small amount of inside work, they were patient with my shuffling my two dogs from room to room so they would not be underfoot. Prior to each work segment I was asked about the many unique features of my home and all were were considered. (all ferro-concrete home) I have two friends who are home owners who I plan to refer to Blue Raven solar.
Dottie Odrosky
4 years ago
Reply from Blue Raven Solar
Hi Dottie, thank you for leaving a review! We are thrilled to hear you had a 5-star experience and appreciate your support. Have a great day. - Maddie E., Blue Raven Solar
Jul. 7th, 2020
Michel Beaudoin Newton, NC
The professionalism and experience demonstrated by the entire Blue Raven Team was second to none. Brandon was my point of contact right from the beginning. He came into our home and went through every step of the process before we even got started. The longest and most arduous part of the entire process was waiting for City Permitting to get their portion done. In all fairness, the City Permitting phase fell right in the middle of the Covid-19 pandemic when everyone, including our city officials, was required to stay home. Still, even then, Brandon called at least once a week to keep my wife and I informed of the progress being made. The panels went in yesterday and within hours of the installation someone from Blue Raven was calling to schedule the City Inspection.
Thank you Blue Raven.
4 years ago
Reply from Blue Raven Solar
Hi Michael, thank you for leaving a review! We are thrilled to hear you had a 5-star experience and appreciate your support. Have a great day. - Maddie E., Blue Raven Solar
Jul. 7th, 2020
Dena Finer-Dean Boise, ID
Well, our solar is up and running now, and it has been a process to get it to this point. With the uncertainty of how the utility commission was going to rule on behalf of Idaho Powers' request to change how customers were to receive credits and then the Coronavirus outbreak, the process took much longer than expected. But, even with all that said, Blue Raven maintained their professionalism. She continued working diligently towards getting our system up and going, although some things were outside their ability to control. It is way to new to know just how beneficial this will be in the long run, but we have high hopes that this system will impact our ability to control our future power bills, which averaged out to be 660.00 dollars a month. This was an extensive system of 76 panels, and the men that came to put it in were amazing. They were professional, responsive to questions, cleaned up after themselves, and very courteous of our home surroundings. I would highly recommend Blue Raven to anyone thinking of going solar. Check them out before signing a contract with anyone else we checked out three separate solar companies before deciding on Blue Raven.
4 years ago
Reply from Blue Raven Solar
Hi Dena, thank you for leaving a review! We are thrilled to hear you had a 5-star experience and appreciate your support. Have a great day. - Maddie E., Blue Raven Solar
Jul. 7th, 2020
Dave modlinski ,
When my sales guy Zach came to my door I was skeptical and was looking forward to informing any of the solar sales folks in our neighborhood all about the “facts” of why I’d have to be a moron to buy solar. Being a reasonable host I let Zach make his pitch and offered snide remarks to his information, like I said I was a skeptic. Zach told me that the energy produced was 1:1 for RMP buy/sell ratio and try to think about this as something I would own, I like owning my house and not renting it so that analogy made sense. Furthermore if electricity did some sort of spike in cost (unlikely) I’d have already paid in at a lower rate. There were more nuisance small factors that helped in the decision but we decided to hop on in.
We moved on to BRS taking care of permitting and all other aspects. We financed with their preferred lender and that was smooth too. Customer service was really good, no disappointment there, even was I was calling asking for docs that had been previously sent and I lost.
Now we are permitted and ready for install, crew lead Levi and his team showed on the designated morning at the time they said they’d be there. Levi was no nonsense and same for his crew. Levi explained they plan to me, likely timelines and expectations, no confusion there. The also ad hoc proposed a different configuration for the panels that would not only look better but could maybe just net a few more KwH’s. They paid attention to the small stuff like making sure conduit wasn’t all over my roof and even went as far to spray paint the panel legs so they wouldn’t stand out and be gross. Levi explained a few other tips and things to be aware of and they even finished well before the estimated time. When I see the panels it’s brings a smile to my face and that’s good since I have to see it for some time to come.
Bottom line: my experience with BRS was really good. They did exactly what they said they would do and even offered helpful insight for us to get the most out of our investment. Good stuff
4 years ago
Reply from Blue Raven Solar
Hi Dave, thanks for taking the time to review your experience. We are thrilled to hear the install went well. Please let us know if you need anything. Enjoy your weekend!- Maddie E., Blue Raven Solar
May. 8th, 2020
Paul Rohrer Castle Rock, CO
There are too many things that I like to mention in a simple review but here are a few highlights. First of all, a long time business associate and friend became a salesperson for the company and after having looked at several different solar companies, Blue Raven topped out with cost, financing and customer service. The next most impressive, were the crew. From the initial greeting from Mark who was most aware of his surroundings to the needs of his crew and the personal touch of making sure I knew exactly what was happening where and how, was extraordinary. Each member of the crew was dedicated, positive and exacting in the work they did. I was impressed that even as I was working other projects around the yard, if I needed a tool or object that was stored where the crew was working, they would even turn down music as I approached, acknowledge my presence and answer any and all questions or comments I may have offered. (When does that even happen with other contractors?!)
Now, I don't recall the other cues mentioned for the review, but I will simply say that I have never been more happy with an install of any kind, ever in the 30+ years I have been at this address. I am so excited to be Sol-aware!!! Thanks, Blue Raven.
4 years ago
Reply from Blue Raven Solar
Hi Paul, thank you so much for taking the time to leave a review. We really appreciate it! Enjoy you new solar system and have a great day. - Maddie E., Blue Raven Solar
Apr. 2nd, 2020
Valerie Hartshorn Swannanoa, NC
Blue Raven has been amazing to work with for the entire process. Their customer service is hands down five star. I had all sorts of issues and they were very helpful in fixing things. For instance I had an opt-out on my meter for solar radiation and they bought a radiation guard. I had issues with the thermostat and they covered the bill to have it fixed.
Also, I had two solar companies approach me during this time and none of them offered to pay the first 18 months of our energy costs. They partnered with LoanPal, which lead to me refinancing my home at a better interest rate and in 15 years. I had been in a 33 year loan through the USDA.
The entire experience has been amazing! The panels look great. My energy bills are so low. I am producing so much energy! My loan payment took the place of my electrical bill.
4 years ago
Reply from Blue Raven Solar
Hi Valerie, thanks so much for leaving a review. We are so happy to hear you've been enjoying your system. Have a great day!- Maddie E., Blue Raven Solar
Feb. 14th, 2020
Raymond Frerichs Lombard, IL
I contacted Tesla’s Solar City in March of 2018, went through all the hoops involved, also went through Sun Badger, Solar Sun, also Blue Raven. After getting all info and thinking about the proposals, I made decision in April 2019 to go with Blue Raven! June 24of 2019 Solar Panels installed turned on Aug 6th took over a month for final Utility inspection and for the billing cycle to start from Com Ed Illinois. Month of July production and part of June and 6 days of August were Lost?? No credit to me, all went to the grid?? Be sure to find out when billing cycle starts. August bill, $35.50 this year, last year $174.00 I am happy to go green. Thank you Blue Raven Dolar.
4 years ago
Reply from Blue Raven Solar
Hi Raymond, thanks for leaving a review. We are thrilled to hear about your savings! Keep enjoying all the benefits of solar with Blue Raven :) - Maddie E., Blue Raven Solar
Jan. 8th, 2020
Marsha Holleman Denver, CO
I've had my system for 19 months. I have a small home so I was only able to purchase 1/2 of a system. The sales rep was fantastic...he also had a system so he spoke to us from personal experience. Office staff was professional and helpful. I am so glad we have Solar. I save 4 trees every month. My gas bill is more expensive than my electric now. Even in the heat of summer my electric bill is always half of what it was 19 months ago. Blue Raven has their own in house service men....many solar companies have outside people doing their work! The only thing I am not thrilled with is Loan Pal that I have the loan with.. They are ok but their loan payment statements don't show enough information..and the online is not very user friendly. With electric rates going up I am glad I have solar
4 years ago
Reply from Blue Raven Solar
Hi Marsha, thanks for the review. We appreciate your business and are thrilled your system is working well. Have a great day!- Maddie E., Blue Raven Solar
Jan. 6th, 2020
Ed LeBlanc Pahrump, NV
The Blue Raven (BR) team that includes our Salesman Chris, lead us to a very transparent induction to the BR way to the product used. Chris ensured us that all we need to do is sit back and relax, BR did the rest from permits, electric engineering fees and dealing with our HOA was seamless. The install team lead by Scott was AWESOME. They installed 35 panels in a day and half. His team works very professional and efficient. They all work well together and all have a great sense of humor. They all ensured my property was cleaned prior to there departure and wished us a Merry Christmas. How refreshing to hear young adults say that!Thanks we appreciated that! Merry Christmas and a healthy New Year to you all at BR.
4 years ago
Reply from Blue Raven Solar
Hi Ed, thanks for taking the time to leave a review. We are thrilled to hear the install went well. Enjoy!- Maddie E., Blue Raven Solar
Dec. 20th, 2019
Jason Tomlinson Pleasant Grove, UT
This was actually our second solar system (we moved this year), both times using Blue Raven. We looked at other companies, but Blue Raven always came out at the top of our choices.
This second time has been an even better experience; they have let us know where we are at in the process and updated us on every stage (design, permitting, install, inspections). Our install team, Austin and Zach, were very friendly and professional. They got everything installed and left no mess, walking us through the equipment once they were done, and letting us know what to expect next (inspections, etc). We are very happy with the process.
4 years ago
Reply from Blue Raven Solar
Hi Jason, thanks for taking the time to leave a review. We are thrilled to hear you've had TWO great experience. Thanks for being part of Blue Raven. Have a great weekend!- Maddie E., Blue Raven Solar
Dec. 19th, 2019
Review Source
Jeff Hall Meridian, ID
4 years ago
Reply from Blue Raven Solar
Hey Jeff, we appreciate you taking the time to leave a review. Enjoy all the benefits of going solar with Blue Raven!- Maddie E., Blue Raven Solar
Dec. 18th, 2019
Don Rutledge Durham, NC
I scheduled Blue Raven to remove the solar panels they had installed in January 2019, because I had a roofing crew coming the next day to remove my old shingles and install new ones. I took the day off so I could be at home when they arrived and provide any help, as required, such as letting the Blue Raven crew into my garage to store the panels and framework. They never arrived; the crew was delayed by a difficult installation job elsewhere.
I was not happy and somewhat discouraged, as I new the roofers might need to reschedule. However, Blue Raven called me and apologized profusely for the delay and said they would send the crew out first thing in the morning, a Saturday. When I asked for a time estimate, I was told the crew would arrive sometime between 6:30 and 7:00 AM. Sure enough, they arrive at 6:40 AM and got to it. Two hours later they were finished, the panels were stacked safely in my garage, and the roofing crew arrived and was able to complete the job on time.
My discouragement had turned into satisfaction. But most important, the Blue Raven crew leader and the scheduler were both very contrite about having failed to arrive on the day scheduled. That meant a lot to me.
4 years ago
Reply from Blue Raven Solar
Hi Don, thanks for leaving a review. We are thrilled to hear the install went smoothly. Have a great weekend!- Maddie E., Blue Raven Solar
Dec. 13th, 2019
Breanna S. Cedar City, UT
We got our solar panels installed two weeks ago by Blue Raven Solar. Our sales rep Bryce in southern Utah is amazing to work with and I can tell he really cares about our experience. He is quick to answer my calls/texts about any little question I have about our panels. On the day of install, from start to finish the install only took 2.5 hours. We also got the Echobee smart thermostat and LED light bulbs thrown in with the install. The app I use to track our output is really slick. Our panels have been working great for the first week, and I hope it continues for many years to come! I haven't gotten my tax credit yet or my first electric bill since the install, but I'm eager for the good news. Blue Raven Solar customer service is always quick to answer my calls and emails, and they are always professional.
4 years ago
Reply from Blue Raven Solar
Hi Breanna, thanks for the review. We are glad the solar installation process went well. Enjoy your system and have a great day!- Maddie E., Blue Raven Solar.
Dec. 11th, 2019
Patrick Zebulon, NC
Communication. A stickler for me for business. They call,text and email.. no guessing.. a relief there. The crew that did the installation was like an oiled machine..having done variius thungs in my life,I can spot inept buffoons immediately. These 3 guys were performing like it was rehearsed.. Not a scrap of trash left,no extra holes.. friendly and patiently explained things to me (as I was trying to stay out of their way) Sales man Jon S came by to see the progress,too. It got breezy and quite chilly...not one complaint. Thermostat was installed neatly and taught to us. Looking for the power company to hook me up now!
4 years ago
Reply from Blue Raven Solar
Hi Patrick, thanks for leaving a review. We are thrilled the install process went smoothly. Enjoy you new system!- Maddie E., Blue Raven Solar
Dec. 11th, 2019
Brian Bucca Denver, CO
Everyone from Blue Raven was super nice from sales, to instillation process and also during rectification of some minor issues after instillation. The Blue Raven representatives were very cordial, patient, responsive and seemed genuinely interested in answering my questions and rectifying any trouble shooting issues over the phone throughout all stages.
We had always wanted to go solar but never pulled the trigger until Will B showed up at our front door, answered our never-ending questions and explained everything to our satisfaction. After he explained the environmental impacts of traditional energy production, the inevitable 100% energy offset and the fact that we would never have an energy bill, the decision to go solar with Blue Raven seemed so obvious.
The instillation was super quick and easy. The installers worked hard to minimize their impact on our landscaping and to minimize the impact on our lives as we were in and out of the house on instillation day.
As promised and without hiccup, Blue Raven paid every cent of our initial loan over an 18 month period. In addition to our personal experiences with Blue Raven personnel, this 18 month promise played large role in our decision to partner with Blue Raven.
Thanks to Blue Raven, we are finally a solar family, we're enjoying 100% energy offset and so happy to do our part in preserving the environment by producing clean energy.
4 years ago
Reply from Blue Raven Solar
Hi Brian, thanks for taking the time to leave a review. We really appreciate it and are thrilled to hear you have been enjoying your system Have a great day!- Maddie E., ,Blue Raven Solar
Dec. 4th, 2019
Bob Grist Gladstone, OR
I’m tremendously impressed with every aspect of Blue Raven Solar . . . everything was completed as offered and now a year after the installation I can say that it continues to be a fine investment! Everything was conducted (and contacts since) seem to have the integrity of a different era — a time when a person’s word was the most important guarantee you could have and the transaction completed with a handshake over the hood of a car! Of course we had the usual paperwork to complete but it seemed secondary to their personal assurance! I would recommend them to everyone, including my daughter and you know how important she is!
4 years ago
Reply from Blue Raven Solar
Hi Bob, we appreciate you taking time to leave us a review. We are thrilled your experience was great. Enjoy your system!- Maddie E. ,Blue Raven Solar
Nov. 26th, 2019
Phil Willow Springs, NC
Blue Raven did not pressure us into installing solar panels, like other companies. They answered all or questions and concerns. They offered the best deal and handled the entire installation process and kept us well informed at each step of the way. The even worked with our HOA and local utility company. The installation was clean and very professional and following activation they have been providing reports on production numbers and system performance. I recommended them to our neighbor and they are enjoying also the benefits of solar energy. Several other houses in our neighborhood have followed our lead and adopted solar using Blue Raven Solar
4 years ago
Reply from Blue Raven Solar
Hi Phil, thanks for the review. We are glad you have had a great experience with Blue Raven. Thanks for the recommendation. Have a great week!- Maddie E. , Blue Raven Solar
Nov. 25th, 2019
William Denver, CO
During the summer of 2018 I was approached outside my home by a sales agent named Rodolpho. I wasn’t in the best of moods as I was fixing a sprinkler system that had been giving me a problem for a few days. Rodolpho went in to a pitch about solar and Ask if we could meet to speak more in detail later on. We set an appointment and he came by at a more convenient time to answer all my questions. I didn’t know this at the time but I was his first sale. After extensive Q and A I went for it! No money out of pocket and my mind was at ease moving forward with the purchase. From sales to installation the process was smooth and painless. I’ve just completed a year and my utilities bill have been so amazing! The sad part for this entire process is that I’m selling my house and can’t take the panels with me. The good side is I found a company that I can trust and will move forward with solar panels from Blue Raven on my future house. I have spoken highly of this company at work and can’t say enough positive things about everyone I’ve interacted with. I would go through it all again with no hesitation!
4 years ago
Reply from Blue Raven Solar
Hi William, thanks for taking time to leave a review. We appreciate your business. Have a great week!- Maddie E. , Blue Raven Solar
Nov. 25th, 2019
Angel Mendez Roy, UT
Blue Raven has been a great company for my solar power needs. They made the process to easy that I couldn’t believe that there wasn’t a whole lot that I needed to do to get my solar power system. They gave me a ton of information for how much power my system would supply. When I agreed to give it a go they took care of everything. They took care of all the permits, coordination to install my system, and city inspection to ensure everything was up to code. My system has been working flawlessly since it got turned on and I started seeing savings immediately. A couple months I had a credit with my electric company and then in August when we constantly ran the air conditioning I got an electric bill for $22. I would have normally spent over $150. This solar system is beyond worth the money and again Blue Raven made it so easy!!
4 years ago
Reply from Blue Raven Solar
Hi Angel, thanks for taking the time to leave a review. We appreciate your business and are thrilled your system is working so well. Enjoy!- Maddie E. , Blue Raven Solar
Oct. 28th, 2019
Leslie Charleston, SC
We talked to about 4 different solar companies and were most impressed with blue raven. We liked the way their panels looked sleeker without the lines through then so it looked better on roof and we liked their pricing structure and promotions as there was option for no money upfront, took only 1 day to install and was easy process. Evan was super helpful and knowledgeable throughout the whole process and he wasn't trying to sell us more panels than we needed. We've had the panels on for a year now and has saved us a ton of money...cut down our power bill right away and now it's barely a bill at all. The tax incentives were the main reason we wanted to do solar and so glad we did. Great experience with both Evan and blue raven, highly recommend!
4 years ago
Reply from Blue Raven Solar
Hi Leslie, thanks for taking time to leave a review. We are happy you had a great experience and appreciate your business. Thanks again! - Maddie E. , Blue Raven Solar
Oct. 7th, 2019
Jason Hillsboro, OR
We've had a great experience so far with Blue Raven Solar. The sales rep and consultant answered all our questions about the different options and weren't pushy. The initial site inspection matched what we had been shown in the proposal - no surprises.
The scheduling, permitting, and working with our HOA went smooth and quicker than projected. The panel installation and electrical work was also completed early and the installers (Jason and Derrick) were courteous, respectful, and great to work with. Communication has good - text, phone and email to keep us up to date and informed on next steps.
We're now working towards the final steps including inspection and net metering hookup - looking forward to enjoying our new solar system. The Blue Raven Solar team has done an excellent job so far.
4 years ago
Reply from Blue Raven Solar
Hi Jason, thanks for the review. Our team wants you to have the best product and service when switching to solar. Have a great weekend! - Maddie E. , Blue Raven Solar
Oct. 3rd, 2019
Sagar Carol Stream, IL
We have had Blue Raven Solar since March of 2019 which is 6 months later at the time I'm writing this review. Our utility bill is $0 each month whereas previously it was averaging on an annual basis about $90 a year. On top of that we have a credit that has been building up month over month as we produce much more than we consume. I highly advise using the high efficiency bulbs that Blue Raven provides you as well as the smart home thermostat they give you for free. This will reduce your energy consumption significantly. Also, I would recommend installed a Sense monitor (https://sense.com/) on your home's electrical panel as this will help you to identify where you are wasting energy. Also, don't go out and immediately start changing all your appliances to electric. Change them out as they die off otherwise you are killing your costs savings. We have had a great experience with solar panels. No issues so far. Oh and the app lets you monitor the production on an daily basis (intra-day in fact).
4 years ago
Reply from Blue Raven Solar
Hi Sager, thanks for taking the time to review. We appreciate your business. Enjoy you system! - Maddie E. , Blue Raven Solar
Oct. 2nd, 2019
Gregory T. Gaumond Hillsboro, OR
From the first time talking with Blue Raven my wife and I were impressed that the company was not trying to sell us! When we sat down with Martin every minute was spent with not only a completely knowledgeable person buy one who was completely professional. He answered each question until we were satisfied we understood what we asked.
The follow up was regular in letting us know where we were at with the process. If I called with a question, I received a call back within 12-24 hours. If the person didn't know the answer they called me back with a clear answer.
Installation was done today 9/23/19. They were amazingly quick, but totally thorough. They took the time to answer my questions professionally, with clarity and precision. Their mindset was clear. To make sure we had a professional and complete installation done with the highest standards and they were amazingly precision oriented. It was a pleasure working with Blue Raven and would unquestionably and have recommended this company to friends and neighbors. I rarely in my life have experienced such professionalism, ethics, customer service and installation done as well as Derrick and his partner did today. If when all else is done as well I will give the whole process 5 stars out of 5stars. I am not an easy man to impress, Blue Raven has completely impressed thus far.
Thanks for such a wonderful experience so far. May God bless you all.
Respectfully submitted
Gregory and Carol Gaumond
Hillsboro, OR
4 years ago
Reply from Blue Raven Solar
Hi Gregory, thanks for taking time to leave a review. We are glad the install went smoothly. Enjoy all the benefits of switching to solar with Blue Raven!- Maddie E. , Blue Raven Solar
Sep. 25th, 2019
Jennifer Bachman Beaverton, OR
My experience with Blue Raven Solar has been absolutely fantastic! They contacted me directly via solicitation to our house and I am very happy that I gave them the time of day. Before I was even a customer they had done their due diligence and determined that I was a good candidate for solar. After talking with their rep I scheduled a follow up with their salesperson. Parker was very knowledgeable and professional. He helped us determine that for about $10 more a month than we are paying for our power we could purchase solar panels.
After we determined to purchase the solar panels Blue Raven pretty much took care of everything in a very expedient manner. They sent someone over to photograph the roof and developed a design. They submitted for permits quickly and scheduled construction soon after the permits were issued. It took their crew about a day to install the panels and do the electrical work. As an added bonus they gave us a free EcoBee smart thermostat as well as a bunch of LED lights. There was an issue when they installed the thermostat and Blue Raven promptly scheduled a HVAC technician to come over and fix the issue.
From the beginning consult to the final install it has been an absolute fabulous experience. This has been one of the best decisions I have made in a very long time.
5 years ago
Reply from Blue Raven Solar
Hi Jennifer! Thanks for taking time to leave a review. We are so happy you had a great experience. Have a great week. - Maddie E. , Blue Raven Solar
Oct. 7th, 2019
Eathon J Gums Meridian, ID
From the initial inquiry I was impressed by the detailed, helpful and great communication. The emails, text and check up phone calls were very pleasant and relaxing. Mitch was pretty laid back and easy going. He explained the entire process, pros and cons of having solar energy going forward versus not. He answered all of my questions and the questions of my guest as well. Mitch walked me through the entire process while making sure that I understood everything. He didn't pressure or try to sell me. They were very easy to work with as I'm in and out of town regularly for work. They handled my HOA request, city permits, blueprints, financing and inspections. I didn't have to shi anything except be present for installation and inspections. They have high quality equipment and they're very efficient, clean and friendly people. All of them were amazing! Team 4 did my install and they showed up and knocked it all out in 3 hours and I had a large install pack. I would recommend Blue Raven Solar to ANYONE that is looking for our remotely interested in going Solar indeed. A+++
5 years ago
Reply from Blue Raven Solar
HI Eathon, thanks for the review. We appreciate your business. Enjoy! - Maddie E. , Blue Raven Solar
Oct. 17th, 2019
Justin W Mathis Arvada, CO
Better than I could have imagined! Zander B was my rep and he explained everything really well and it was clear it was going to save me a lot of money over time as well as the environment.
I needed a new roof and some trees removed before I even thought about going solar, and working with Zander at Blue Raven allowed me to get those things done at no out of pocket cost!
Scott and the install team were a pleasure to work with. Very professional, communicative, and fast. Scott modified my design on the spot for a better aesthetic. I'm thrilled with the result and can't seem to stop telling everyone I know about what a great deal Blue Raven has to offer!
5 years ago
Reply from Blue Raven Solar
Hey Justin!
Thanks so much for this awesome review. Zander is the bomb, we're stoked to hear that you think so too! Thanks for spreading the good word!
Best,
Evan H
Blue Raven
Thanks so much for this awesome review. Zander is the bomb, we're stoked to hear that you think so too! Thanks for spreading the good word!
Best,
Evan H
Blue Raven
Jul. 18th, 2019
Pedro Yanez Idaho Falls, ID
Blue Raven Solar is a great company, the consultant,( MARK S) took his time to explain everything to me, on the day of the install, the team was fantastic as well, I kept trying to feed them, and they said they already ate. I highly recommend Blue Raven Solar, to anyone, all my questions where answered. they a very professional, and very knowledgeable. I am looking forward to reducing my electric bill to Very little if any at all. Mark always stayed in touch through out the process, making me feel very great full that Mark was looking out for us, and not for himself,.
you do not find that kind of person any more.
Thank you Mark,
and thank you Blue Raven.
Sincerely
Pedro Yanez
Shelley Idaho.
7 years ago
Reply from Blue Raven Solar
Thank you for your review Pedro! We're really proud of our stellar sales team and are thrilled that you had a great experience with them too! As you start seeing your utility bill drop please let us know if there's anything we can do to help! Thank you for the chance to work with you. Welcome again to the Blue Raven family!
Nov. 19th, 2018
Verified Customer
Review Source
Bruce Oak Park, IL
I unfortunately had a poor experience with Blue Raven. First they did not appear to understand the local regulations where I live. The installation was done incorrectly per local regulations and required multiple visits for the company to finally get the set up acceptable to the village. It was months from the installation to when the system was operational. Then this winter, after heavy snows, ice and snow slid off the panels onto my car parked in the driveway causing thousands of damage to my vehicle. I emailed Blue Raven, and first they said they had never heard of this issue, and then stopped responding. Looking on line, this is a well known issue in states with snow, with solutions available. Their ignorance of this is unaccpeptable. I would strongly urge you to look for a different company that knows what they are doing
3 years ago
Reply from Blue Raven Solar
Bruce, I tried to give you a call today, but I wasn’t able to get a hold of you. I want to apologize for the trouble you experienced at installation with delays. Please give me a call me back at 385-273-3934 or email me at reviews@blueravensolar.com so we can discuss how I can make things right. – Samantha H., Blue Raven Solar
Mar. 25th, 2021
Verified Customer
Review Source
Gregory Kernodle Fuquay-Varina, NC
Review updated: Horrible service. I had contracted and at the time, I had just installed a hot tub. through the winter before it was installed My bills were higher, so I got a quote from another company which was more panels. about a month and a half before install, I sent my rep an updated bill to which he blew me off saying it was no problem. Then it was installed, and I had to turn it on, connect to enphase and learn system myself. The rep sent me thermostats paid for out of his pocket, which is kind of shady, and they said they were going to send someone to install which hasnt happened. They are now saying I have to install 6 additional panels to get to 100% offset. Th rep is now telling me things like hybrid systems are good, but non of this was discussed before. I also had concerned that the panels are not lined up in straight lines, which my wife and neighbors have made comments, and again the rep blew me off . To me, the rep is either incompetent since I now have to purchase more, or just greedy and didn't care which is why he blew me off. The company has ceased to respond for requests to make this right or remove it and the loan. DO NOT contract with Blue Raven.
3 years ago Edited January 10, 2024
Reply from Blue Raven Solar
Hi, Gregory! Thank you so much for speaking with me today. I'm sorry you felt you weren't supported when turning your system on. We can absolutely send a tech out to help you if you need more assistance. Smart thermostats and LED lights help reduce your energy consumption and make your solar system more effective so we include them with every system! Let's make sure yours get installed. I'm excited to work with you. I'll talk to you again soon! - Samantha H., Blue Raven Solar.
Mar. 10th, 2021
Verified Customer
Review Source
Andrew Boise, ID
I said I wanted solar panels but they insisted on an hour presentation when I only wanted the details of how much. Then I was told it was a 15 year loan when in reality it was 25 years. I’m a teacher so I said I could only do this during summer. They said don’t worry it’ll get done and we will do it all. Not only was it not done during summer. They also never let me know when things went through like my permit. I did all the work on that side of it. Constantly updating them on the progress of my panels. Then inspections and install had to be a week day. How can I get a sub in my class mid pandemic? On top of that you told me I wouldn’t need to because it’ll be done during summer. Constantly getting calls to schedule a week day install until finally they agreed to a weekend one and then tried to make me be the bad guy in the situation. Install guys were amazing. My contact guy was awful. He even tried to ask if he could stay in my house while I’m at work during the install. I’m going to let a guy I don’t even like into my home without me? No way. Awful service. Then my friend got solar panels from a local place. Way cheaper that I’m pay. Didn’t cost him a car to go green. If I were to do this again I’d go with any other company. This was an awful experience I hope no one else has to go through. And for some reason y’all keep asking me for these reviews. I’ve given you feed back two other times. How many times can I say you’re not a great company to work with till you leave me alone?
3 years ago
Reply from Blue Raven Solar
Hi, Andrew! I apologize for asking you to leave a review when you’ve already provided us with Feedback about your experience. The emails that you’ve received asking for a review were sent to touch base and let you know you are meeting your production guarantee for your system , which is great news. While a local company may have been cheaper, you really are paying for quality when you go solar with Blue Raven. We assemble the highest quality equipment for you and offer guarantees to ensure they are producing what we say they will. Please contact our support line at 855-205-2530 if there is anything we can do for you. - Samantha H., Blue Raven Solar
Feb. 23rd, 2021
Verified Customer
Review Source
Debra Wallin Charlotte, NC
Installation Crew was top notch. However, my panels didn't produce for six full weeks in July and August after being turned on due to a defective part in the electrical panel.
3 years ago
Reply from Blue Raven Solar
Debra, we really appreciate you taking the time to rate your experience. Please reach out if you need anything in the future!
Feb. 26th, 2021
Verified Customer
Review Source
Diane Arvada, CO
The whole process was easy, start to finish. Everyone I worked/talked to was helpful and kind. They even finished early. I'm producing more electricity than I use!!
3 years ago
Reply from Blue Raven Solar
Hi Diane, thank you for leaving a review! We are so glad to hear you enjoyed working with our team. Please reach out if you need anything in the future! - Samantha H., Blue Raven Solar
Feb. 26th, 2021
Verified Customer
Review Source
LESLIE COSBY
I have too many bad memories about my initial starting with your company. It took over 4 months to get started and I received false information from the original salesman and then when I really pushed the matter, he was let go. Not many good things to say!!!
3 years ago
Reply from Blue Raven Solar
Hi Leslie, I want to apologize again for the delays your project faced 2 years ago. Hopefully with the savings from your system, we have made it up to you. Please let me know if I can help with anything going forward. Sincerely, Maddie E., Blue Raven Solar
Dec. 3rd, 2020
Verified Customer
Review Source
David Swingle
Since my install and going active in August of last year; my system has reduced my electric bill to less than half my annual cost. It has been a great investment.
3 years ago
Reply from Blue Raven Solar
Hi David, thank you for taking the time to leave a review. We are happy to hear you are saving with solar! Have a great day.-Maddie E., BRS
Nov. 24th, 2020
Verified Customer
Review Source
Sam Dowdy
I have nothing to campare it to since this is my first solar project, however it all seems to work well and has really lowered my electricity use and cost.
3 years ago
Reply from Blue Raven Solar
Hi Sam, thank you for taking the time to review your experience with Blue Raven. We are happy to hear your system is working well. Have a great day!-Maddie E., Blue Raven Solar
Oct. 29th, 2020
Verified Customer
Review Source
Scott Oberle
The explanation of sales staff and timelines did not match actual timelines and realities by about a year. Response time to identify a problem with my panels 17 of them at once in february and fixing the problem was 3 months end of may. Not good
3 years ago
Reply from Blue Raven Solar
Hi Scott, I am sorry to hear our timelines did not meet your expectations. We have forwarded your feedback to management to ensure this does not happen again. Have a nice day, Maddie E., BRS
Nov. 11th, 2020
Verified Customer
Review Source
Cameron Hurst
Installation looks good and quality of service was good. However when initially approached I was told the solar panels would cover 110% of the energy my house uses. That doesn't seem to be the case. Before the panels were installed my bill was $200-$220 a month during the summer. This past summer and the summer prior my bill has been $120-$140. So in my mind it actually only covered less than 50%. Not worth the money spent in my opinion.
3 years ago
Reply from Blue Raven Solar
Hi Cameron, I was able to look into your account and your system is currently producing within the estimates outlined in your installations. If you have ay questions about your energy usage, please email me your bills at reviews@blueravensolar.com I will be happy to address your concerns. Thanks, Maddie E., Blue Raven Solar
Oct. 23rd, 2020
Verified Customer
Review Source
Karim Mohamed Draper, UT
The Solar is just a decieve you will never save anything, I sent blue ravin my yearly bill to send me the best design for my usage, however I have choosen a bigger design for the future incase I have finished the basement and got another furnace. But when in the summer in Utah the sun reaches 37 degrees celcius and I can see the consumption exceed what the solar save, however I installed a smart thermostate. so no difference in using solar you are just paying more!!!!!
4 years ago
Reply from Blue Raven Solar
Hi Karim, I am sorry to hear you are not seeing the savings you hoped for. I would be happy to look into this for you. If you could email me a copy of your utility bill to reviews@blueravensolar.com, I will be able to address your concerns.-Maddie E., Blue Raven Solar
Sep. 1st, 2020
Verified Customer
Review Source
Jennifer Michaux Middleton, ID
I wrote a review after our panels were installed. I continue to be happy with having worked with Blue Raven. Our panels have continued to work as originally planned.
4 years ago
Reply from Blue Raven Solar
Hi Jennifer, thanks for leaving a review of your experience. We are happy to hear you are enjoying the solar savings. Enjoy your day!-Maddie E., Blue Raven Solar
Aug. 26th, 2020
Verified Customer
Review Source
Christine Klamt
The solar installation was completed as per the specifications; all inspections were approved and the system works. The installation team was responsible and kept the site and the outside of my home clean.
4 years ago
Reply from Blue Raven Solar
Hi Christine, thanks for leaving a review. We really appreciate your business and support. Have a great day!- Maddie E., Blue Raven Solar
Jul. 24th, 2020
harrisonaslami
Blue Raven Solar was professional and helpful the entire way from getting the estimate through install. Panels look great, I got 28, and my install was done in just a few hours. Can’t speak highly enough of Jared S and his install team, they did a great job, were helpful, and cleaned up everything. The electrician, Rain, was excellent as well.
9 months ago
Reply from Blue Raven Solar
Thank you for taking the time to leave us a positive review, Harrison! We are glad that everything is looking great and our crew did a professional job! If you have any questions, let us know! -Brenden B.
Dec. 26th, 2023
Todd Pedretti Denver, CO
We had out install in May of 2021. Everything went as planned. We have not had to pay for electricity since it was installed. We actually have received money back for over production. Not much but it is nice to know the system is working as they promised.
10 months ago
Reply from Blue Raven Solar
Hi Todd, Thank you for taking the time to come back and leave us a positive review! We love hearing from customers who have been able to see the long-term benefits of going solar! If you have any questions, don't hesitate to reach out! -Brenden B.
Nov. 28th, 2023
Review Source
Ross MacKinnon Ashburn, VA
The crew did a wonderful job installing. It is all top notch equipment and I am enjoying trouble free energy production. They were very helpful through all phase of the project and handled the permits and scheduling without any effort on my part
11 months ago
Reply from Blue Raven Solar
Hi Ross, thank you for leaving a review! We are so glad to hear you enjoyed working with our team. Please reach out if you need anything in the future! - Maddie B.
Oct. 11th, 2023
Review Source
Joshua Gabica Eagle, ID
Fast, thorough, and great with communication/setting expectations. Would recommend to friends and family. Brady did a great job coming to my house to explain the cost breakdown and helping get everything approved and ready for installation. Jay did a great job with the actual install. I’m still waiting for the final approval from Idaho Power but I’m liking what I see so far!
1 year ago
Reply from Blue Raven Solar
Joshua, Thank you so much for taking the time to leave us your review! We love hearing about the great experience you had from the sales to installation processes. Enjoy your solar savings! -Brenden
Sep. 18th, 2023
Review Source
Denise Collins Joliet, IL
A solid five! Josh has been great. Our initial meeting, he was no pressure. He answered all our questions. He was often in contact with us throughout the process. The gentleman who came out to inspect everything was great. Professional yet really friendly as was Josh. Even when we had a slight hiccup with the placement of our A/C unit, the company came through in having it moved. It's been a great experience and we look forward to starting up the new system later today when we get home.
1 year ago
Reply from Blue Raven Solar
Hi Denise, thank you for leaving a review! We are so glad to hear you enjoyed working with our team. Please reach out if you need anything in the future! - Maddie B., Blue Raven Solar
Aug. 24th, 2023
