AMP Smart is primarily a home security company, but it also provides solar installation and services. The company supplies security and solar services in 16 states. AMP Smart was founded in 2007 under the name AMP Security, but later changed its name to better encompass all of the services offered by the company.
With its solar systems AMP Smart can also install solar batteries for backup energy storage. Battery systems are yet another way to save money on utility bills. Any excess energy supplied in the day time gets stored in the battery for night time use or power loss.
While the AMP Smart website is generally pretty vague about its solar services, the site indicates that the company has financing options that require $0 down. It is not clear whether the company has loan options, leasing options, Power Purchase Agreements (PPAs), or a combination of these alternatives.
The AMP Smart website lists a phone number and states that its customers have 24/7 access to solar professionals. Whether a customer needs information about a system’s energy production and usage, is seeking details about tax incentives in a specific state, or wants an estimate for a solar and battery system, AMP Smart is available to answer these questions around the clock.
As mentioned earlier, AMP Smart is mainly a home security company. While the company has been in business since 2007, it is uncertain when solar installations were adopted as part of the business model. Because of this, it is difficult to say how much experience AMP Smart has with solar installations.
In searching through existing customer reviews, it is extremely difficult to find any reviews that mention solar installation. The AMP Smart website does not have any pictures or testimonials relating to solar installation projects. This causes one to question the company’s expertise when it comes to solar.
Quality solar companies in the industry typically have at least one employee that is NABCEP certified. A quick search of the NABCEP certification database suggests that AMP Smart does not have any employees with this certification at this time.
Available information about AMP Smart’s solar offerings is extremely limited. The company’s website does not disclose where its solar products come from. Typically, a solar company will at least specify the manufacturers of the solar panels — some of the most well known are LG, Panasonic, SunPower, etc. However, AMP Smart does not name its solar panel or inverter manufacturer(s).
Because of this, it is very difficult to compare AMP Smart to other solar companies. Without knowing the panel manufacturer, you cannot compare panel type or warranties with those of other solar companies.
Negative reviews about AMP Smart are easy to find. While these reviews are targeted to the home security aspect of the business, customers complain about issues that would affect the solar side as well. According to existing reviews, issues with customer service, faulty installations, and responsiveness are somewhat common with AMP Smart.
The nature of AMP Smart is that it is not a solar-first company. The company specializes in home security, and it seems as though it added solar as a service because the industry was booming. AMP Smart may be a great source for home security, but with no solar-specific customer reviews, no examples of solar installations, and such vague information about its solar product offerings, we recommend that customers seek a different provider for solar services.
Rachael Zoltai Minneapolis, MN
4 months ago
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