Bright Life Solar Reviews

4.7

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27 User Reviews

7.5

Overall Score

4.7

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27 User Reviews

7.5

Overall Score

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Summary of Reviews

Star Rating

4.7

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27 Reviews

Review Breakdown

5 grade

74%

4 grade

22%

3 grade

2 grade

1 grade

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Verified Customer

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Michael

It's not the cheapest in the industry but they are the best. I did a lot of research and I asked around. I went to reputable websites and that is how I landed on Bright Life. Support during the installation process was immediate. My customer sales rep was awesome and got in touch with me right away to answer questions. Scheduling was impeccable. I am a stickler for scheduling. It is all due to good communication. I almost didn’t know they were here installing it. They didn’t leave footprints. I work from home and there was little noise. It was great.

4 years ago

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Verified Customer

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Howard Yang New Taipei, NWT

No customer support on warranty repairs after one year. E-mail remain unresolved and called the phone several times but no one picked up. Within the first year of installation the customer service were prompt. But now I have a defective panel and no one reply to my request any more. Update: I finally got a reply from the company after a few months. It seemed like the person who help me install the solar no longer works there. Vincent and Scott was able to help me swap out defect parts on my solar system and now the system is working properly again.

4 years ago Edited January 10, 2024

Reply from Bright Life Solar

Howard, thank you so much for being willing to work with us to get this resolved. Sorry again for the mixup with communication, you now have my direct contact info in case anything else comes up in the future.

Jun. 2nd, 2022

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Verified Customer

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Michael

The only thing I would say about the installation process Is we had a huge piece of metal that fell from one of our skylight into our home and we have small children so that could've been a huge safety concern for us so I don't know how they because of what is that but yeah that was pretty dangerous. Everything is functioning as it as they said.

4 years ago

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Verified Customer

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Janice

I like the equipment worked well. Install took about two days they were very neat and tidy there wasn't any you messes left and It was pretty painless. We had an issue and they were very responsive and got it fixed very quickly..

4 years ago

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Verified Customer

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Kenneth

their proactive monitoring and tech dispatching

4 years ago Edited January 10, 2024

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Verified Customer

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Lisa

Bright is customer service oriented. They show up when they say they are going to. I never have to call them back to do something. Installation went smoothly. We did have a problem with the solar panels but they came out and fixed it and it was covered under warranty. I would recommend.

4 years ago

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Verified Customer

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Craig

No issues so far. I think at the time of the installation we didn't discuss the capability for battery storage and maybe at that time it wasn't prevalent I understand now it is and it would be good to it would be good to request that information.

4 years ago

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Verified Customer

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Mark

They were great. I would recommend them. They are the best piece of the puzzle when getting solar. They were very professional and went out of their to take care of us. It was quick and they did a great job.

4 years ago

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Verified Customer

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Phil Andersen

They were very up front with their estimate and it was accurate - the job was completed timely ando be very professional with details toward neatness

4 years ago

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Verified Customer

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Gregory Reynolds Garden Grove, CA

Install went well. Communication went ok except issue with Garden Grove Build codes department. Took 6 months to finally get the system installed due to the city..

4 years ago

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Verified Customer

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Jim McCormack La Quinta, CA

We rate them very high because of their competency,customer service,excellent communication and a real passion for what they are doing!

4 years ago

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Verified Customer

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Francis

I don't have any issues with it for the past two or three years. They've been very helpful and from the start for the progress of installation, but beyond that is so far I have not encountered any problems.

4 years ago

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Verified Customer

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Kerry

They were flexible putting the solar on my shop. They have been responsive. It has been pretty smooth. It is performing as expected.

4 years ago

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Richard Oberreiter Indio, CA

After researching solar power extensively and interviewing six different companies my wife decided on Bright Life Solar. They explained the process, returned calls and inquiries right away and showed up when they said they would. I would recommend them and use them again if I ever need more solar work.

3 years ago

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Verified Customer

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Nafisa Kreidie Dana Point, CA

The whole procedure was very smooth and they finished teh work in a very timely manner and very professionally

4 years ago

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Verified Customer

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Daniel Kruse

Amazing service, great attention to detail, worked very hard to make me happy while working at a very high quality

4 years ago

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Verified Customer

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Syed

The craft took much longer to install the solar panels than I anticipated. Its been very good all the years that I've used it without problem.

4 years ago

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Verified Customer

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Anonymous

Very fast and very professional. They know the best products. I am happy with them. I highly recommend them.

4 years ago

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Verified Customer

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Marcelino

I haven’t had any issues with it. Everything was done the way they said it would. It went rather smooth.

4 years ago

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Verified Customer

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Vicki

We’ve had issues with the inverters but customer service responded quickly and the rest of installation went smoothly.

4 years ago

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Verified Customer

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Michael

They monitored the solar panels and then there was a problem they called me and then they fixed it.

4 years ago

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Verified Customer

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Anonymous

It went so smooth. You can see where you can change the signal and the battery available.

4 years ago

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Verified Customer

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Cliff

Bright made it easy for us. It took two hours to get installed. They communicated well.

4 years ago

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Verified Customer

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Finnan Anaheim, CA

They were timely, courteous, and listened to what we wanted.

4 years ago

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Verified Customer

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Trung nguyen

Quick response to support request and professional during installation

4 years ago

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Verified Customer

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Kjersti

I just I appreciate whenever I get in contact with the good people.

4 years ago

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Verified Customer

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Bonnelyn

I was very satisfied with what I have so far. Install went well.

4 years ago