Bell Solar & Electrical Systems Reviews

4.1

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30 User Reviews

6.5

Overall Score

4.1

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30 User Reviews

6.5

Overall Score

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Summary of Reviews

Star Rating

4.1

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30 Reviews

Review Breakdown

5 grade

63%

4 grade

10%

3 grade

10%

2 grade

1 grade

17%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Verified Customer

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Jim J. Las Vegas, NV

They said that the change out of old light bulbs to LED was included in the price. We have three lights that work from Dimmers. Al of a sudden they were not included for those lights. There sales guy said the system would be installed before January 1, 2022, it went until May 2022. The Salesman also said that they had included blow in insulation, we did not need it, still waiting on the credit for that. We also hired Bell Electrical to replace an old sub panel in the house. The electrician that came out and priced up the job said that he had the sheetrock patching included in the bid, we still have holes in our wall and they said it would be an additional cost for them to patch them. I think that if ther guys are going to price up the job they should stand by what was included, there proposals were missing explanation of what they were including and what they were not.

3 years ago

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Verified Customer

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Christine

Everyone I’ve interacted with except the CEO was amazing. The CEO was the extreme opposite. It is not a good company to work with. I have documentation on everything to back it up. It was an unfortunate experience.

3 years ago

Reply from Bell Solar & Electrical Systems

Hi Christine, I am sorry to hear that this was your experience, we apologize for the incident . Here at Bell we strive for honesty and transparency with everyone we share the good news of solar with. We are always happy to assist with any concerns and want to be of service every time you contact us. Take care.

May. 4th, 2022

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Kristy Marie Las Vegas, NV

If you're looking to save money with getting solar this company is not the way to go. They will scam you to make you pay more than you would be paying with just the bill for energy alone. They are crooks that are only there to take you for your money. Before hiring a company I recommend anybody to check out the companies on the contracting board for the license you'll see this company has one too many disciplinary actions and currently is on probation for violating more than one of those. Now I have to file a complaint with the contracting board as well as take them to small claims because they they manipulated and lied to me and now I'm paying more for solar than I would be with just electricity alone they are scam artist

2 years ago Edited July 10, 2023

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Verified Customer

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James Pierce North Las Vegas, NV

Said roof was sound during evaluation, when in fact it wasn't, want to charge me $4K to remove and reinstall system to facilitate roof repairs

3 years ago

Reply from Bell Solar & Electrical Systems

Hi James, we are so sorry to hear about your unpleasant experience. Our installers and surveyors do their best in analyzing a homeowners roof prior, during and even after install. Can we recommend getting a second opinion on your roof? $4k in repairs is quite a big amount in repairs to miss and we would not install on a roof that was not safe or sound. Please reach out to help us better understand your experience with us.

May. 24th, 2022

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Verified Customer

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Johnny Las Vegas, NV

Horrible experience with sales, pricing, and installation. All requests are ignored and the prices are more than double the competition.

3 years ago

Reply from Bell Solar & Electrical Systems

Hello Johnny, we are sorry your experience has been less than our standard, that is not who we are or what we stand for. Our sales team is equipped with the knowledge to provide up to date and accurate information to our customers and always improving the quality of our sales team. Our pricing is comparable and on par with our competition installers and we pride ourselves on being the best solar provider so it pains us to see your install was less than great. We maintain our integrity in every aspect of our business and would be interested in knowing how we can improve. Apologies again, we want all our homeowners to feel heard and supported.

May. 16th, 2022