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Bell Solar & Electrical Systems Reviews

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6.5

Overall Score

Star Rating

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4.1

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30 Reviews

Review Breakdown

5 grade

63%

4 grade

10%

3 grade

10%

2 grade

0%

1 grade

17%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Kevin Petersen North Las Vegas, NV

We absolutely loved our experience with Bell Solar & Electrical! They were extremely friendly, educational, and helpful from beginning to end. In fact, we were already under contract with another competitor (already having a bad experience) at the time when we reached out to Bell and Angelo helped us get out of the competitor's agreement to allows us to sign with the far superior company, Bell Solar & Electrical. That was the best decision we ever made! We have already recommended Bell Solar to all of our friends who are looking for the best service experience at a very reasonable price! Surprisingly enough, we heard about Bell through another Solar sales competitor that came to our door! That should say something! We are very happy with our set up, which provides more energy than we need for our household and we are excited to be a part of the solution!

2 years ago

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Reply from Bell Solar & Electrical Systems

Kevin, we can not express our gratitude enough. Thank you for your words and we do our best to leave homeowners with more knowledge and confidence about going solar. Angelo represents what we stand for here at Bell and any of us would go above and beyond for you and your family/friends who choose to join the solution to go solar. Thank you for being a great customer and look forward to the future.

May. 24th, 2022

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Dianne

Solar panels are expensive but I think ours are more attractive than others in my area. They blend in more with the roof. My last two months of my electric bill were only thirteen dollars a piece. They always answer their phone quickly. All my questions are answered. They were quick and efficient with installation. They cleaned up after themselves.

2 years ago

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Reply from Bell Solar & Electrical Systems

Hi Dianne, your kind words are appreciated! We are very happy to hear you're satisfied with the look of your panels and that your system is providing your needs. We look forward to the future!

May. 16th, 2022

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Reynaldo

They follow through with everything. I always knew what was coming next in the process. They were involved whether it was the city or HOA, I was informed of every decision. They made some adjustments to my panels to make them for efficient. They were very smart how they installed them. They were also very timely. I really appreciate their customer service.

2 years ago

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Reply from Bell Solar & Electrical Systems

Hello, this is so great to hear! Thank you for your review and sharing your thoughts. We appreciate you and will continue to provide great service in the future.

May. 16th, 2022

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Sandra

The owner is recognized as one of the top female business entrepreneurs in the nation. I also like that it is a smaller company. The team that installed it were very thorough. They took pictures of my roof and showed me what they had done so I had evidence they had done a good ob. Everything seems to be working smoothly with the different project managers and supervisors. I am very pleased. The sales person was amazing. They took care of us like they said.

2 years ago

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Reply from Bell Solar & Electrical Systems

Sandra, we are honored to have you as a customer and to have your support, especially women in business. It means the world to us. Should you need any additional assistance we are here with you the entire way, please do not hesitate to reach out. Thank you for the kind review.

May. 4th, 2022

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Glenda

Installation was very smooth. Every time they said they were going to be here, they were here. They got back to my questions. I didn’t like that Bell couldn’t speak on my behalf when the energy company didn’t switch over.

2 years ago

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Reply from Bell Solar & Electrical Systems

Thank you for your kind words, we are happy that your install went great and look forward to the future with you as a customer. I apologize we could not get your system operational as quickly as we liked, as a solar provider we are still at the mercy of NV Energy and in a perfect world they would want to satisfy our customers as much as we do. Hopefully that will be the last time you are ever inconvenienced by NV Energy ever again. Best wishes.

May. 16th, 2022

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Vincent

Highly recommend Bell. The are worth the money. The pricing is really good. It is competitive with other companies. They were clean and efficient getting it put up. The panels are nice. I am happy with them. If I have any questions, I can call them and they answer. If I can’t get through, they call me back. They are real professionals.

2 years ago

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Reply from Bell Solar & Electrical Systems

Hi Vincent, it makes us happy to see you are satisfied. We pride ourselves on being transparent and honest to homeowners and your business means everything to us. Thank you for your support, we will continue to provide you with great service as best we can. Should you need any issues addressed, please reach out and we will gladly find solutions. We appreciate your kind review.

May. 4th, 2022

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Angela Las Vegas, NV

The installation went smoothly. Installers were on time. Staff kept me informed every step through end of installation. Staff took care of all my paperwork and explained everything and was very patient polite professional

2 years ago

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Reply from Bell Solar & Electrical Systems

Thank you for your kind review Angela, we hope to have a long and great relationship together and thank you again for going green and choosing us as your solar provider. Please reach out should you need any answers or solutions regarding your system.

May. 24th, 2022

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Anonymous

For the most part customer service keeps us in the loop. It was a little slow going but they let us know why it is slow. It was easy with the installation. He showed up on time and did a good jbo. The work was done quicker than they estimated.

2 years ago

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Reply from Bell Solar & Electrical Systems

Hello, thank you for supporting Bell and choosing to go with us as your solar provider. We hope you are having a great experience with your system and should you need us we are just a phone call away.

May. 4th, 2022

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Jim J. Las Vegas, NV

They said that the change out of old light bulbs to LED was included in the price. We have three lights that work from Dimmers. Al of a sudden they were not included for those lights. There sales guy said the system would be installed before January 1, 2022, it went until May 2022. The Salesman also said that they had included blow in insulation, we did not need it, still waiting on the credit for that. We also hired Bell Electrical to replace an old sub panel in the house. The electrician that came out and priced up the job said that he had the sheetrock patching included in the bid, we still have holes in our wall and they said it would be an additional cost for them to patch them. I think that if ther guys are going to price up the job they should stand by what was included, there proposals were missing explanation of what they were including and what they were not.

2 years ago

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John Kizer Henderson, NV

Timely and frequent communication throughout the entire process, which included a delay because of the Christmas holiday and the City of Henderson and NV Energy delays.

2 years ago

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MARCELINO VERGARA TOSINO JR Las Vegas, NV

I was assuming that after everything has been installed and running, that I would be confident that I would not be paying anymore bills but still paying only on a small amount. Added to the monthly plus a reduced bill was MORE than my monthly bills now.

2 years ago

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S. Levine Las Vegas, NV

Employees & workers very professional & competant. however held up by power co. At this time plus the fact that I just received a bill of over $400.00 torturing power off & on during installation of new power box & I had no knowledge of this charge from anyone before receiving the bill.

2 years ago

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Kevin Las Vegas, NV

Great sell, horrible follow through. Disappointed with the work and the junk they left all over the yard. Even the inspector commented/failed the installation for the quality of the work performed.

2 years ago

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Anand

I like to support local businesses and this is a local company. It only took the crew of five six or seven hours to get it set up. In general it has been good.

2 years ago

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Reply from Bell Solar & Electrical Systems

Hi Anand, thank you for the nice review. We strive to provide great service to our locals here in Las Vegas and appreciate your continued support. Please do not hesitate to reach out with any questions or issues and we will gladly address it.

May. 4th, 2022

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John

Everything seems to work really good together. The install was nice and professional. They cleaned up and repaired the damages. It was a fine job.

2 years ago

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Reply from Bell Solar & Electrical Systems

Hi John, it is wonderful to hear you have had a great experience with us. It has been a pleasure. Thank you for the kind review and hope for many sunny days ahead.

May. 4th, 2022

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Angelita Nacelli Las Vegas, NV

So far our experiences are very good and we are like that we are saving money in you electricity.

2 years ago

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Reply from Bell Solar & Electrical Systems

Thank you for taking the time to leave us feedback. We love to see our homeowners take charge of their power from big corporations. If anything comes up, please do not hesitate to call, we are here to support you.

Jun. 17th, 2022

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Dan Dumrongmanee Henderson, NV

Great communication and updates. They keep you updated and informed at every step in the process.

2 years ago

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Reply from Bell Solar & Electrical Systems

Dan, thank you for the great review! We look forward to a long and great relationship together. We love to see the people of Las Vegas go solar with Bell, thank you for being a customer.

Jun. 13th, 2022

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J

Bell Solar showed up at my door and offered it. Installation went smoothly and communication was spotty.

2 years ago

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Reply from Bell Solar & Electrical Systems

We are happy to hear your install went great and we hope your communication with us has been satisfactory as well. Should you ever have communication issues with your system or our company in the future please know our goal is to meet your needs and are here for you every step of the way.

May. 16th, 2022

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Christine

Everyone I’ve interacted with except the CEO was amazing. The CEO was the extreme opposite. It is not a good company to work with. I have documentation on everything to back it up. It was an unfortunate experience.

2 years ago

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Reply from Bell Solar & Electrical Systems

Hi Christine, I am sorry to hear that this was your experience, we apologize for the incident . Here at Bell we strive for honesty and transparency with everyone we share the good news of solar with. We are always happy to assist with any concerns and want to be of service every time you contact us. Take care.

May. 4th, 2022

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Rebecca

They are very responsive to any questions. Installation process was good. There were no issues.

2 years ago

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Reply from Bell Solar & Electrical Systems

Hello Rebecca, we are thrilled you had a pleasant experience. Thank you for your business and for the kind review. We are here for you every step of the way.

May. 4th, 2022

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Kristy Marie Las Vegas, NV

If you're looking to save money with getting solar this company is not the way to go. They will scam you to make you pay more than you would be paying with just the bill for energy alone. They are crooks that are only there to take you for your money. Before hiring a company I recommend anybody to check out the companies on the contracting board for the license you'll see this company has one too many disciplinary actions and currently is on probation for violating more than one of those. Now I have to file a complaint with the contracting board as well as take them to small claims because they they manipulated and lied to me and now I'm paying more for solar than I would be with just electricity alone they are scam artist

1 year ago Edited July 10, 2023

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Robert Ashbee Mason, OH

I tried this company when I added an spa addition to my home. There were a number of needs that they filled with a limited solar array. I would definitely recomend Bell Solar for any & All your solar needs

2 years ago

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Tyrell Farrar Las Vegas, NV

You stand by your word and every step you explain is how the process went

2 years ago

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Reply from Bell Solar & Electrical Systems

Tyrell, many thanks from our team for taking the time to write this review. We will continue to honor our word should anything come up, please to let us know so we can make it right!

Jun. 13th, 2022

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James LaFlamme Las Vegas, NV

They did a great job handling the install from begining to the final turn on

2 years ago

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Reply from Bell Solar & Electrical Systems

Thank you for the kind review James, we do our best to serve the Las Vegas community with integrity. We are thrilled to have you as a customer and should any questions arise, do not hesitate to give us a call. We support you every step of the way before, during and after install.

Jun. 13th, 2022

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richard m popjoy North Las Vegas, NV

SO FAR POWER BILL IS AS EXPECTED . PIGEON PIN FALLING OFF 2 SO FAR

2 years ago

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Reply from Bell Solar & Electrical Systems

Hi Richard, thank you for the review, we appreciate you as a customer and want to make sure your system is running smoothly. Our work is guaranteed and we would like to have you call our office 702)914-9393 and speak with our team to have those pigeon pins looked at. Thank you for bringing it to our attention, please do not hesitate to reach out.

Jun. 13th, 2022

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Bob Leek Las Vegas, NV

Very good communication throughout the entire process!

2 years ago

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Reply from Bell Solar & Electrical Systems

Thanks for the awesome review Bob. Our satisfaction is seeing our customers supported and happy going solar. We at Bell and the planet thank you for choosing green sourced energy. Please reach out should anything arise.

Jun. 13th, 2022

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Gary A Henderson, NV

From salesman to install it all went smoothly

2 years ago

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Reply from Bell Solar & Electrical Systems

Hi Gary, many thanks for the 5 star review. We take pride in our integrity in helping homeowners go green and are happy to help Las Vegas residents own their power.

Jun. 17th, 2022

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Bill Bokelmann Henderson, NV

Great service, great communication, great products!

2 years ago

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Reply from Bell Solar & Electrical Systems

Hi Bill, thank you for your review. We are so happy to hear you're satisfied with our service. Please contact us should anything come up in the future, we are with you every step of the way. Best wishes!

May. 24th, 2022

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James Pierce North Las Vegas, NV

Said roof was sound during evaluation, when in fact it wasn't, want to charge me $4K to remove and reinstall system to facilitate roof repairs

2 years ago

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Reply from Bell Solar & Electrical Systems

Hi James, we are so sorry to hear about your unpleasant experience. Our installers and surveyors do their best in analyzing a homeowners roof prior, during and even after install. Can we recommend getting a second opinion on your roof? $4k in repairs is quite a big amount in repairs to miss and we would not install on a roof that was not safe or sound. Please reach out to help us better understand your experience with us.

May. 24th, 2022

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Johnny Las Vegas, NV

Horrible experience with sales, pricing, and installation. All requests are ignored and the prices are more than double the competition.

2 years ago

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Reply from Bell Solar & Electrical Systems

Hello Johnny, we are sorry your experience has been less than our standard, that is not who we are or what we stand for. Our sales team is equipped with the knowledge to provide up to date and accurate information to our customers and always improving the quality of our sales team. Our pricing is comparable and on par with our competition installers and we pride ourselves on being the best solar provider so it pains us to see your install was less than great. We maintain our integrity in every aspect of our business and would be interested in knowing how we can improve. Apologies again, we want all our homeowners to feel heard and supported.

May. 16th, 2022