Axia by Qcells Reviews

Jasper is amazing. He helped me squeeze in before the NEM changes and I’ve already seen the benefits these first few months. Was so satisfied had my parents sign up and telling all my friends about it

I signed a contract with this company to have solar panels. They went 3 months with no communication before they told me they quoted me wrong and would have to bring the price up. Now mind you, I spent those 3 months calling them almost every day with no reply. You call their number and you can’t reach anyone. Don’t waste your time, find a company that will actually do the job.

We started our solar project in October of 2022, it’s now December of 2023 and we still don’t have a working solar system in place. In short, this company is too novice to be effective and in retrospect we should have opted for a more established company. Read further for more mishaps … In in addition to the absurd length of time we’ve spent on this project (1) we scammed out of $6k by a contractor who axia brought on for the install that mandated we do unnecessary work on our roof (2) had the wrong sized system installed (3) due to a lack of attention on the company’s part we lost our original loan (4) have had to pay $500/month utilities bills for another hot summer (6) and constantly had to text, call and email for updates due to all the shuffling of employees and project managers. We’ve worked with tons of contractors, utility companies and installers in many properties. This has been the most disappointing and frustrating experience. Just go through one the more established companies in the area for the time being until axia gets its act together.

Our sales person promised monthly savings by going solar but we are paying more for our bill every month despite him showing us a spreadsheet with savings. Why were we not sold a battery? The installation process was long and challenging and was not done by Axia solar. It was another company that installed it.

Jasper was awesome. He was great person to work with and very professional. I highly recommend this company!

No body answer my question or got back on question bad customer service solar system not working to what they sold me and still waiting for a answer