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ATX Solar Reviews

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6.5

Overall Score

Star Rating

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4.5

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24 Reviews

Review Breakdown

5 grade

79%

4 grade

4%

3 grade

4%

2 grade

8%

1 grade

4%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Rylee Hendrix

I am extremely dissatisfied with the service provided by ATX Solar regarding my solar system. My micro-inverters have been consistently offline and unresponsive, and despite repeated attempts to reach out for assistance, it has taken weeks—sometimes months—for anyone to come out and assess the situation. As of now, I am still waiting for a meaningful update. In the meantime, I am forced to continue paying my electric bill as if I never had solar panels, while also covering the cost of the solar system itself. I have contacted the company multiple times via email and even had a conversation with an Enphase representative. The Enphase representative suggested that the issue may be related to wiring from the initial installation. However, no action has been taken, and I am left in limbo with no clear resolution in sight. To make matters worse, I have been unable to get a timely response from the company. My attempts to escalate the issue have gone unanswered for weeks, and whenever I try to call, I am directed to a single point of contact who never answers. This lack of communication and failure to address critical issues is completely unacceptable. I strongly urge potential customers to reconsider, as the service and support have been far below expectations. At this point, I am desperate for a resolution and would appreciate any update on when this matter will finally be addressed.

11 months ago