ADT Solar: Read 1,447 User Reviews From Real Homeowners

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Reagan

I was told my power bill would be $0.00-$5.00 at the most, it's not.

3 years ago Edited January 10, 2024

Reply from ADT Solar

Hello Reagan,
Thank you so much for taking the time to leave us a five star review. We are so happy that you chose ADT Solar and we are thankful to have your business. If there is ever anything we can do to help with your solar journey, please do not hesitate to reach out!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

May. 3rd, 2022

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Mindy Dennis Newark, OH

They shared inaccurate information regarding the electric company they set up for meter services. Very inaccurate- I still have a monthly bill from the electric company (I was assured the electric bill stops within two months) and they do not store electric for me for winter months what my panels bring in each month I use or I loose. Very disappointing as I was told they would store up to a years-worth of electric for me.

3 years ago

Reply from ADT Solar

Hello Mindy,
I am sorry to hear you are still getting an electric bill. Our team would be happy to do a savings analysis for you to help you have a better understanding as to what your annual consumption offset will look like. If there is anything I can do beyond this please do not hesitate to reach out to me directly and I will be happy to help!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Jul. 11th, 2022

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Patrick Maloney Waxahachie, TX

They under estimated the amount of panels I needed. I told them that to be cost effective, I needed the system to cover my usage and for my bill to be as low as possible. As of today, I have both a loan payment and an electric bill. I would be paying less if I just stayed with electric. I have talked to them about getting more panels, but got the run around. I was finally told I should wait a year, so that they can measure my usage and accurately determine what I need.

3 years ago

Reply from ADT Solar

Hello Patrick,
Thank you for taking the time to leave us a review. I can understand that having issues with system sizing can be frustrating. If there is anything I can do to help with your experience at this point, please do not hesitate to let me know. I am here and happy to help you in anyway that I can!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Jul. 11th, 2022

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OMAR NAVEED Spring Hill, FL

L over the course of the project, I had multiple project managers and ones who was unresponsive for over a two week period via email, phone, and text. Incorrect installation by electricians that placed unnecessary holes in my home, which has to then be repaired. The total project was lengthy due to the changing of the project managers, over six months from the time I signed the contract until my system was active. Additionally, the panel installers did not follow the array agreed upon by when signing the contract with my salesman.

3 years ago

Reply from ADT Solar

Hello Omar,
I am sorry to hear there were quite a few bumps along the way! I have made sure our leadership team is aware of your feedback and we will be reaching out to you very soon. Thank you for bringing this to our attention.

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Dec. 7th, 2021

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Frank Karlen Rowlett, TX

I took too long to follow up and get the drawings adjusted so building permit to get complete. Communication has been sporadic. The EnergyPro audit was scheduled, but not performed as scheduled and it took over a week to get it rescheduled. I was promised that the SunPro system would generate 100% of my energy needs and it has not performed up to expectations.

4 years ago

Reply from ADT Solar

Hello Frank,
I am sorry to hear things took longer than what it sounds like they should have when completing your solar installation. Please remember that our solar offset estimates are based off of annual consumption. Assuming your solar system just recently became operable, you will likely want to give it a little bit of time to determine your offset figures. If I can be of further assistance, I would be happy to help you. Please don't hesitate to reach out!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Oct. 12th, 2021

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Bobby Beggs, OK

Good company. It's only been operational for less than thirty days so I don't really know much. The installation went good, there was a lot of confusion on what they came out here to do. They call me and tell me some of the problems got fixed and some I still haven't.

4 years ago

Reply from ADT Solar

Hi Bobby,
Thank you for the review. I would love to intervene here and help in anyway that I can. Please do not hesitate to reach out to me directly and I will do all I can to ensure the issues are resolved immediately if they have not already been.

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Oct. 29th, 2021

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martin alvear-jasso Brownsville, TX

People are interested in an easy sell. I wanted more information on the $100000 package being sold to me. I had four different people reach out to me saying they would help me with my specific questions and all of them ignored me.

4 years ago

Reply from ADT Solar

Hello Martin,
I am very sorry to hear you had trouble getting the information you were looking for! I would love to help get those details for you immediately. Please send me an email using my email address below with any and every question and I will ensure we get answers for you ASAP.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jun. 22nd, 2021

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Aimee Molino, FL

I've had a lot of issues while working with SunPro. I have some issues but they did great work but I still have a bunch of issues with what happening right now. The installation went smoothly, but they didn't get back to me about the problems with my battery and I have panels go out here and there. I wish they had a battery backup option.

4 years ago

Reply from ADT Solar

Hello Aimee,
I am sorry to hear that there have been some bumps in the road. From what I can tell it looks like we are actively working with you to ensure everything has been resolved. If there is anything I can do to further help with your experience, I am here and am happy to help!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 25th, 2021

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Gonzales Las Cruces, NM

SunPro was great until ADT got involved. 10 of our 25 panels weren't connecting to Enphase. Took forever for anyone to come and take take of it. We shouldn't have to be paying an electric bill

3 years ago

Reply from ADT Solar

Thank you for expressing your concerns with ADT Solar. Your feedback is a valuable source of information in improving our service to our customers. Please send an email with the name and address associated with your project to customersuccess@theprocompanies.com and a team member will be able to assist you.

Dec. 15th, 2022

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Robert Panama City, FL

We've got a problem with my system similar to my son that I talked into it after I got mine. He had major problems that have been fixed and it's almost two years later. But installation went really well.

3 years ago

Reply from ADT Solar

Hello Robert,
I am sorry to hear you are having issues. Will you please send me a private message with the property address where you have a system installed? I will then work with our service team to help ensure this gets addressed immediately. Thank you!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Mar. 21st, 2022

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Levy Vega Savannah, GA

Took a long time for activation, haven't gotten "promised" checks for signing up. Solar panels haven't changed bill much and now feel like wasn't necessary and feel like sale rep wasn't honest in projected savings. Thanks.

3 years ago

Reply from ADT Solar

Hello Levy,
Thank you for the feedback. I have passed this on to the appropriate parties that can get us the immediate solution you need. We will also review your system production and ensure it is producing as designed. Please expect to hear from our team very soon to review your system and the concerns outlined in this review. If there is anything else I can do to help with your solar experience, please do not hesitate to reach out to me directly!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Mar. 1st, 2022

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Ray Knoefel Peck, KS

I am having trouble with the online monitoring system, contacted the person that I bought system from, he was going to notify the program rep. still no response back, not sure why, but feeling not cared about.

4 years ago

Reply from ADT Solar

Hi Ray,

Are you still having these issues? I would love to help you with this. Please send me the details and I will work with our team to get this resolved right away!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Apr. 16th, 2021

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Susan

The panels are not doing nearly what he told me it was supposed to do. They told me the meter would spin backwards and it does not. The installers did well but the electrician was a little unruly.

4 years ago

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Forest Hatfield Spring, TX

I worked with SunPro’s engineers to over produce monthly to cover the usage in the 5 summer months in this Texas heat. My real complaint is service issues reported to service technician timelines. Customer service explains that they are short on service personnel and lag time is about 4 weeks for a call back let alone how much time from there to on site and repair. This is the second time I needed on site service and they delayed. The first time I was given the same 4 week service delay notice and I had to call in 3 times after the 4 weeks delay. If this is your business plan moving forward you’ll fail! This is going to affect your other sales of services. I purchased 54 panels to ensure that my system produces 2800 KW monthly on average. A couple of months during the summer it produced up to 3000 KW. In November it experienced an issue where production fell over 1500KW. Obviously it’s costing me money on top of using all of my banked credits. Do you need someone to help you put the correct personnel out to resolve these types of issues? It only takes a week to train certified electricians on solar. It must be your absorption of free service with the purchase. This only works with an understanding that budgeting comes from sales of units broken out by current installation cost and future service calls. Most likely figuring 1 call per 12 months. Happy customers produce future sales and greed produces failure ultimately. Everything has a cost and good practice of 100% customer satisfaction will always keep you selling My advice was free so fix my system! Forest H.

2 years ago

Reply from ADT Solar

Hi Forest,

We apologize for the poor customer service you feel you've received. Please email your concern(s) along with the name and address on your account to customersuccess@theprocompanies.com. Thank you.

Jul. 13th, 2023

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Chuck Holley Scottsdale, AZ

I purchased in May2022 ,after several calls to find out when will start happening. The phone calls are seldom answered leave your name and number , will get back to yo in 23 to 24 hours .I had gone 23 to 24 days and never heard. Communication is one of their problem with employees and customer . I am STILL not operational I will be paying to APS about $2,000 more than I should based on the average install of my friends .I have 2 people that were not typically ADT employees They were most apologetic and were real nice .My HOPE is after this boondoggle it works well I hope if I have an issue I will not wait 6 months .

3 years ago Edited January 25, 2023

Reply from ADT Solar

Hi Chuck, we are very sorry to hear that your project experience has been less than perfect. Someone from our customer success team will reach out to ensure your install ends on a positive note.

Oct. 26th, 2022

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paul kaelin Mena, AR

I signed my contract with Sun Pro now ADT solar, July 2021 told would be a delay due to shortage of Tesla batteries, finally showed up with an Enphase battery. was told the ballon payment could be made by the 26% rebate I would receive that would be due at the two year mark. No rebate turned out was a tax credit now I am stuck with a 20k+ payment at end of 2023, now it is July 2022 still no solar hooked up install failed twice by state inspector, Electric company says still hasn't received the passed inspection paper work, have been moved through three different account managers 2nd one was very professional and kept me updated, third one didn't reach out at all till I called him and was told he'd address issues, that the salesman was let go so he'd have the district sale manager contact me about the rebate issue, has not happened been a month since I called him said he'd have people contact me, no one has called me, including him. I understand ADT hasn't had control of their new company very long but a few months and all I want is contact and updates and would like to know if there is any help they can offer on the rebate issue that was main reason I made this large purchase and now it is making a big life change to try and get that ballon payment made.

3 years ago

Reply from ADT Solar

Hello Paul,
I am very sorry to learn you have had trouble getting updates on your project! I will connect with leaders on our Account Management team this afternoon to help ensure we get and keep you updated right away. If there is anything else I can do to help turn your experience around, please do not hesitate to reach out to me directly.

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Jul. 11th, 2022

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P Columbus, OH

After a sales presentation, I decided to convert to a solar panel system. I was told by the salesperson that the system I would be getting would be sufficient to virtually eliminate my current electric bill. While waiting for the process to run its course I continue to do research and came up with some questions. I referred back to my paperwork that I had received and noticed that the information that had been discussed with me was not presents and said paperwork. I contacted by utility company and it turns out that there would only be a 60% reduction in my usage. Meaning that me being told that my solar design would virtually eliminate my bill was a lie. Upon discovering this, I called to cancel the project. In doing so I was connected with a woman by the name of laura. Laura attempted to try to fix the issue and was able to reduce the cost greatly and took a good deal of time explaining to me that which was omitted in the original presentation. I commend her for her efforts and her honesty and transparency. If I had been offered this from the beginning I might have considered continuing the process but because of the dishonesty of the original salesperson I still opted to cancel the project. If I had to rate my experience with each party individually Laura would receive five stars and my original sales person Jared would receive one.

3 years ago

Reply from ADT Solar

Hello P,
I am very sorry to hear about your system sizing mistakes. This is a very important issue and will be taken seriously. I will reach out to you to get additional details via a private message. I am glad to see that things were better with Lara but I wish that it did not have to come to that!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Jun. 23rd, 2022

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Rebecca Stewart Milton, FL

The 2 stars is for their customer service which very poor. Everybody selling me the panels and getting them installed was fine. All the extras I got right away. I have 8 very dark leak spots on my living ceiling. I started trying to get the leaks fixed in Oct/Nov. Sunpro person finally came and said the leaks were under panels. My roofing company came out day after I called them, and looked at the leaks. Sunpro service man had the roofing man's phone number and vice versus because 2 rows of panels had to be taken down. Today is June 10th and finally got this date for the Sunpro. Called roofing company on Friday Afternoon and Tuesday of next they confirmed someone would be here on Thursday morning. It took 4 weeks of calling customer service once a week before a supervisor called me to make an appointment to have a work crew come to take panels. Now I find out that some of the leaks are from the panels. But I am really angry that I was not told by salesman or prior to install that putting panels on my roof of less than a year old would VOID my warranty on my 25 year warranty on my new metal roof. It costing me $2000.00 to have panels taken down for roofing man to fix their part of the leaks and reinstall the panels. I having the put up because I paid for them. If this happens again what to after you spend so much money???? Customer service it what builds a company. This why when my 38 year old house needed its 3rd roof I went with the same company that put my 2nd roof on as their customer service after install is AWESOME.

4 years ago

Reply from ADT Solar

Hello Rebecca,
I am very sorry to hear you have had a less than perfect experience. I have alerted the leadership team associated with you project to help ensure we implement swift action toward resolution. Please reach out to me directly if there is anything I can do to further assist with your experience.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jun. 17th, 2021

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Chona Harris Alamogordo, NM

I called to report that one of the panels was not reporting and offline and 3 wks layers I still haven't received an update on when they will come to fix the issue.

3 years ago

Reply from ADT Solar

Hello Chona,
I am sorry to hear that you are having an issue with 1 panel. I have escalated this to our service team and we will work to get this taken care of for you right away. If there is anything else I can do to further assist you, please do not hesitate to reach out to me directly!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

May. 3rd, 2022

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Robert Giese Pensacola, FL

The panels have been installed and the co cubit turned on. No one ever explained to me what my responsibility is or how I interact with the power company. I feel let down.

4 years ago

Reply from ADT Solar

Hello Mr. Giese,
Thank you for the feedback here. I am very sorry to read that you feel let down! I have asked the team to reach out to you ASAP to explain everything in complete detail for you and ensure you are comfortable with how your system works. Please do not hesitate to reach out to me directly if any additional questions or concerns come up. Thank you!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Nov. 11th, 2021

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Scott Lemay Dunlap, IL

I invited ADT Solar to quote me on a solar panel system for my home. The representative was experienced and good to work with, however the asking price was way too high. A residential solar panel system in Illinois should cost around $3.20 per Watt. ADT Solar quoted more than double that. I did find other companies that quoted me in the $3.20 per Watt range, so please be very cautious of ADT Solar and the crazy expensive asking prices.

2 years ago

Reply from ADT Solar

Hi Scott,

Thank you for the feedback, and we appreciate you giving us a chance to earn your business.

Jul. 6th, 2023

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Dan Hogan Las Vegas, NV

Customer support is the worst I have ever seen from a company. They make promises they don't keep and watch out for the double payments of full electric bills and solar payments months after the solar payments even after the panels get turned on. The field guyes are great on installation though. Still waiting on cash back 6 months after panels were turned on and noone wants to return calls, emails, texts. Would not recommend this company...go to Sunrun.

3 years ago

Reply from ADT Solar

Hi Dan, we hate to hear that you haven't been having the best experience with us, rest assured, someone from our customer success team will be reaching out to follow up on your concerns.

Oct. 26th, 2022

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Rod Copple Ames, IA

The ADT Solar salesperson was friendly and had a good understanding of the solar products. ADT had several "discounts" that made it seem like a used car salesperson. In the end and after four quotes I received for a very similar annual KWH, they were over 37% more expensive than the best quote with lower annual production and two fewer panels. I highly recommend getting at least three quotes.

3 years ago

Reply from ADT Solar

Hello Rod,
Thanks for the review. We work hard to have the highest quality product offering in the industry that is backed by a company that has been around for nearly 150 years. We hope you will keep us in mind in the future if your needs change.

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Oct. 10th, 2022

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Hurtis Nall

I don't like the fact that your company does not monitor systems anymore SunPro alway notified my when my system had a problem

3 years ago

Reply from ADT Solar

Hello Hurtis,
I am sorry to hear it sounds like you were not notified during issues with your system recently. Our team still does provide this service. I will attempt to learn more about why this alert was missed to help ensure it does not happen again in the future! If there is anything else I can do to further assist you please do not hesitate to let me know.

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Jul. 22nd, 2022

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Mike brookshire Decatur, GA

Guy who came out was nice but I was trying to cut my power bill and it was going to cost me more for the next 20 years, no saving for me

4 years ago

Reply from ADT Solar

Hi Mike,
I am sorry to hear that you did not see the savings you were hoping for! There are many factors that impact savings from house to house. If you would look at this a little closer, I'd love to help you out. Just send me an email with your information and we will dive into it again.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jul. 23rd, 2021

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Paul Campbell Colonial Heights, VA

Communication process is poor. Customer required to initiate communications with repeated attempts due to lack of response.

4 years ago

Reply from ADT Solar

Hello Paul,
I am sorry to hear we did not do well with communicating. I will review your project and look for any learning opportunities I can implement. Please do not hesitate to reach out to me directly if there is anything else I can do to help turn your Sunpro experience around!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

May. 5th, 2021

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Ben Palm Harbor, FL

Office staff not helpful. And not very informed about some. Support for app very helpful after the fact. Elec. installer programmed system wrong.

4 years ago

Reply from ADT Solar

Hi Ben,
Thank you for the feedback. I am sorry to hear you have had a few some bumps in the road with your solar experience. If there is anything I can do to help as we move forward, please just let me know!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 25th, 2021

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Troy Dorman San Antonio, TX

They have a company policy that if there are more than three trees shading the southern exposure of the house they won't install solar. This may be one of the dumbest policies I have every heard of. Solar is great but trees are actually better because they absorb CARBON and offset the heat island effect. Get your act together SunPro.

3 years ago

Reply from ADT Solar

Hello Troy,
I am sorry to hear you had a poor experience with the design of your system. I would love to work with you in this situation and help ensure you are pleased with the plans for installation. Please reach out to me directly with your property address and I'll look up your account and give you a call. I look forward to helping you out!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Apr. 18th, 2022

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Hunter Brown Greensboro, NC

Installation went fine they were done in a day. They had trouble with one part and told me to call them when it came in.It took till june to come in.The panels were working t ill the enphase would not show me anything, when I talked to Mr. R he was very helpful,but the system would not respond We tried alot but it did not help . Iasked if they could send someone out to install the new circuit board and reset the system. It has been since june 20th till now Oct 12th and they have made no attempt to fix the problem .This says alot about your service.

3 years ago

Reply from ADT Solar

Hi Hunter, we would really like to assist with getting your concern addressed. Please email the name on your project to customersuccess@theprocompanies.com

Oct. 26th, 2022

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Irma G Garcia Plano, TX

Rebate was not sent to our electric provider. The attic tent was never installed. We are producing less than 50% !

4 years ago

Reply from ADT Solar

Hello Irma,
Thank you for the feedback. I have alerted our team of your review and know that we will be working right away to get this all resolved. In the meantime, please do not hesitate to reach out to me if there is anything else I can do to assist with your experience!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Nov. 12th, 2021

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John Kirkwood

When ADT bought Sun Pro they were not smart enough to leave the ADT business model out and continue with Sun Pro's model. ADT does not know what customer service is on a local level.

4 years ago Edited January 10, 2024

Reply from ADT Solar

Hi John,
I am so glad you chose Sunpro as your solar provider. Please don't hesitate to reach out to the team if any questions come up. We are here and happy to help!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

May. 20th, 2021

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Verified Customer

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Michael Jasper, FL

We are not following up on what I was told I'm still waiting on money to cut trees down

4 years ago

Reply from ADT Solar

Hello Michael,
I would love to look into this for you! Sorry to hear about the delay. Please send me an email with all details so I can help you to quickly get a resolution!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Nov. 23rd, 2021

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Verified Customer

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Shane W Fraser Mesa, AZ

Because I still don't have app, they still haven't finished sealing , should I go on?

4 years ago

Reply from ADT Solar

Hello Shane,
I would love to help you out right away. Please send me an email with your property address so I can look up your project and contact info. I want to jump on this right away and help you out!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Nov. 12th, 2021

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Matt Mogannam

System stopped working as intended 9 months after installation. They will not send out a technician for 4-6 weeks , meanwhile I am still paying my bill.

2 years ago

Reply from ADT Solar

Hi Matt!

We are sorry to hear you have had system issues. We would love to address your concerns, so a member of our Customer Relations team is going to be reaching out to you soon.

May. 19th, 2023

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Rodney Adams Deville, LA

The panels themselves are awesome the service not so much

3 years ago

Reply from ADT Solar

Hello Rodney,
I am sorry to hear you are not pleased with your service. We are always working hard to improve. I will do more to look into your experience to use it as a learning opportunity. I will also reach out to you directly to learn more and see if there is anything else I can do to help turn things around at this time. Thank you for the feedback.

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Aug. 4th, 2022

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Claude Forte' Jr Owasso, OK

Slow about coming alway had to make a call

3 years ago

Reply from ADT Solar

Hello Claude,
I am sorry to hear we were slow and you had to call us to see action. If there is anything I can do to help turn your experience around at this time, please do not hesitate to reach out to me directly. I am here and happy to help.

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

May. 3rd, 2022

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Verified Customer

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Randy Callahan Groves, TX

I don‚Äôt know if they producing 3 enough

4 years ago

Reply from ADT Solar

Hello Randy,
I have passed your feedback on to our Customer Service team and have asked them to look into this and reach out to you. We should get an update on our review for you very soon! We are here to help with your system and want to ensure it is producing as it was designed to do so.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Feb. 14th, 2021

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David Hatfield Hankamer, TX

We are not producing energy like we were told.

4 years ago

Reply from ADT Solar

Hi David,
I am sorry to hear your solar system is producing less than you had anticipated. Will you please send me an email with your property address and specific concerns and I will work with our team to review this and reach out to you right away! Thank you and I look forward to helping you get some quick answers soon.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 25th, 2021

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Anonymous Las Cruces, NM

It’s hard to contact them. They are slow to respond.

4 years ago

Reply from ADT Solar

Hello There,
I am sorry to hear you have had trouble getting in contact with us. Please save my email address listed below and do not hesitate to reach out to me directly if you ever have any questions or concerns. I will be happy to work with our team to quickly get you answers and help turn your experience around.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 25th, 2021

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Verified Customer

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Warren Hendricks

Absolutely no communication. I received no plans on items that were presented to the HOA or the County. Was misled by Sunpro CEO.

4 years ago Edited January 10, 2024

Reply from ADT Solar

Hi Warren,
I am very sorry to hear that we dropped the ball. I would love to learn more and help to turn your experience around. Will you please reach out to me directly using my contact information below? I look forward to helping you out!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Sep. 16th, 2021

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Christopher Taylor Saint Cloud, MN

It worked well for awhile until winter. I would still recommend to others!

3 years ago Edited October 5, 2022

Reply from ADT Solar

Hello Christopher,
I am sorry to hear that you have only had a 2 star experience. I am going to reach out to you directly so I can learn more about your experience and see what can be done to help you out!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Oct. 10th, 2022

ADT Solar Reviews

Summary of Reviews