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Action Solar Reviews

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7.3

Overall Score

Star Rating

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4.8

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14 Reviews

Review Breakdown

5 grade

93%

4 grade

0%

3 grade

0%

2 grade

7%

1 grade

0%

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Quality

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Service

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VickiB

I don’t believe I have ever written a review for a company or a product, but I wanted to give this review for Action Solar because they have done a wonderful job installing our solar panels and addressing any questions that we have. I was skeptical about the company because they are not located in my hometown of Grand Junction, Colorado, and I had not heard of them. My husband and I decided to take the step to hire Action Solar, and we are very happy that we did. They did what they said they would do, and the loan company that they connected us with is also working out well. It is wonderful to receive our utility bill and not have to pay for electricity. We feel good about our purchase because we are helping the environment and also benefiting ourselves since we truly expect our utility company’s electric rates to rise. The loan company that we work with has such a low interest rate that we are paying it down quickly. One of our neighbors also had Action Solar install solar panels on her home. She is also thrilled with the results.

8 months ago

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Reply from Action Solar

Hello Vicki,

Thank you so much for sharing your wonderful experience with us! We're thrilled to hear how happy you are with your new solar panels and the savings you're already seeing. It's stories like yours, especially coming from Grand Junction, that truly make our day.

We're here for any questions you might have or any help you and your neighbor might need in the future. Your support means the world to us, and we're so grateful to have been a part of your journey to solar.

Best,
The Team at Action Solar

Mar. 5th, 2024

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Mark Rane

Great company to work with. There are a lot of steps involved with getting solar installed and they walked me through everything perfectly. I had a lot of questions and they were able to provide me with everything I needed. Our system has now been installed for over a year and we haven’t had any issues.

6 months ago

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Reply from Action Solar

Hey Mark,

Thank you for your kind words and for taking the time to leave us this fantastic review! We're thrilled you felt well-supported throughout the installation process and that your system has performed flawlessly over the past year. Your satisfaction is incredibly important to us, and we're glad we could provide the clarity and assistance you need.

Best regards,
The Team at Action Solar

May. 8th, 2024

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Thomas Bornert

Action Solar team did a phenomenal job installing my Solar panels from beginning to end they were Courteous, and there to answer all my questions It’s obvious they care about their customers because I had my solar panels installed August 2023 and there’s still calling me in the new year to make sure all is good. I appreciate that and all the perks that come with it I could go on and on, but I’ll let it be a surprise to you, you will not be disappointed :-)

9 months ago

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Reply from Action Solar

Hello Thomas,

We're delighted to hear about your positive experience with us from start to finish! At Action Solar, we truly value our customers and always aim to go above and beyond, not just during installation but long after. Your kind words mean a lot to us, and we're thrilled you're enjoying the perks of your new solar panels.

Thank you for choosing us and for taking the time to share your experience. Remember, we're just a call away if you need anything or have more questions. Here's to a bright and sustainable future with your solar energy!

Warmest regards,
The Team at Action Solar

Mar. 5th, 2024

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Dave Herman Steamboat Springs, CO

The communication during the entire project was excellent. All the steps including design and permitting were completed as outlined on their timeline. The final installation was delayed by the problems encountered by the roofing company that installed the new roof. The crews doing the installation were great to work with and did an excellent job. We haven't received our first bill yet but the generation numbers we are able to track on the BP inverter monitor indicate that we will be able to bank enough kwh to enable us to power electric heaters and save on our natural gas bill.

9 months ago

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Reply from Action Solar

Hello Dave,

Thank you for your kind words and for taking the time to share your experience! We're delighted to hear that you found our communication and process to your satisfaction, from design to permitting. We understand the frustration that delays can cause, and we appreciate your patience and understanding regarding the roofing challenges.

It's wonderful to know our installation crew met your expectations, and we're excited about the potential savings and efficiency your new system is indicating. We're here for any further questions or support you might need, and we can't wait to hear about your first bill's savings!

Best,
The Team at Action Solar

Mar. 5th, 2024

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Sara W

So far so good. Their communication was great with me. Installed everything quickly and I was up and running. Still very open to help if any questions arise.

6 months ago

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Reply from Action Solar

Hello Sara,

Thank you so much for taking the time to share your experience! We're delighted you're satisfied with the quick installation and our communication. We pride ourselves on our commitment to supporting our customers during and after installation. Please don't hesitate to reach out if you have any questions or need further assistance—we're here!

Warm regards,
The Team at Action Solar

May. 8th, 2024

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Gordon MacKean Milliken, CO

Pros: Project Solar & Action Solar provided a great price on a PV+battery backup system. I would rate design as sub-optimal, installation as 'ok', and 'degrading' with after installation support. Cons: It took more 'back and forth' to get the details of the installation close to what was required, and I wasn't kept up to date with what they were designing/submitting for building approval. Overall the job took longer than I expected (close to 9 months and I am still finding design issues). I purchased through 'Project Solar' and I don't feel they added much (anything) to the project. Details: 0) signed on in Dec. 2022 1) Original design submitted and approved by the county did not include system controller or battery BU. 2) Follow up design had the controller and batteries 250' from the required location 3) Schedule delay (Feb -> April) becuase they didn't account for trenching and frozen ground in Colorado. Panels installed in April. 4) The rest of the syetm was installed in early May but delays in getting 'as-built drawings' approved took until mid July for inspection. [Failed] 5) Final inspection was complete in late Aug. with Permission to operate from XCEL mid Sept. 6) Oct. I realized metering was not working correctly (the CT was installed incorrectly). Service got on it and it was corrected. 7) Realized they neglected to consider the v-drop/v-rise between the panels and the combiner box. Instead of <2% it was 4.3%.. Filed a report through the portal on 12/9/23 and a follow up email on 12/11/23. Called Action on 12/13/23 and Talon indicated he didn't know how issues were handled through the portal but he would forward to his manager. Overall: Sales (if you work through Project Solar) : Weak and will not really review your design with you and the 'installer'. Design: 'Action Solar' did not understand the requirements from the outset, and once they did they made mistakes (not minor). They even signed off a heat pump installation permit the county sent them by mistake and didn't notice. Installation: Apprentice drilled through the existing wiring in my garage and did not reconnect it correctly. Some wires (ground wires on 250' runs) are smaller gauge than the drawings required. The drawings were undersized to satrt with because of the wire length.

11 months ago Edited March 6, 2024

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Reply from Action Solar

Gordon,

Thank you for the review. We have stepped away from that partnership to manage the entire process from start to finish to vastly improve timelines overall. Battery installs are more complicated and require additional processes. We appreciate your feedback and are glad to hear your system is working well!

Dec. 9th, 2023

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M Awalt Mesa, AZ

It was so easy to work with action Solar from start to finish. Communication was excellent throughout the process. And I have seen my bill cut in half right away! Definitely would recommend Action Solar to anyone 👍

11 months ago

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Reply from Action Solar

Thanks a ton for the awesome review, M Awalt! 🌟 We're thrilled to hear your experience was smooth, and the bill cut in half is fantastic news! If you ever need anything, we're here for you. Thanks for recommending Action Solar!

Nov. 29th, 2023

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Kevin Mehner

Every aspect of the process was communicative, professional, and exactly how I would have drawn out my experience ! Couldn’t recommend them more

8 months ago

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Reply from Action Solar

Kevin,

Thank you so much for your kind words!

We're thrilled to hear that your experience with us exceeded your expectations. Providing clear communication and professional service are top priorities for us, and we're delighted to know that we hit the mark. If you ever need anything or have any questions, please don't hesitate to reach out. Thanks again for recommending us!

Mar. 25th, 2024

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Brian Sorenson St Louis, MO

Sysrem install was profrssionally done and sastifactory. I like the centrol center box for tracking my energy prodection. Oberall. Servive was very good

10 months ago

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Reply from Action Solar

Hi Brian! Thank you for your kind words! We're delighted to hear that your system installation was professionally done and that you're satisfied with the central control box for tracking energy production. Your positive feedback on our overall service is greatly appreciated. If you ever need further assistance, feel free to reach out. Thank you for choosing Action!

Jan. 2nd, 2024

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Aleli Jane Velasco Grand Junction, CO

Been with Action Solar for 5 months now so far everything works well, from planning to installation everyone is so helpful, and very professional. Highly recommended💖

1 year ago

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Reply from Action Solar

Aleli, thanks a bunch for the awesome shoutout! 🌟 We're stoked to hear that your experience from planning to installation has been smooth sailing. We're here for you, and we appreciate the recommendation! If you ever need anything, just give us a shout.

Nov. 20th, 2023

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Donna Wallace

It was a good experience. Having one person I could contact at any time for questions. Other people involved were all helpful and courteous. The panels are up and my electric bill went down to seven dollars.

1 year ago

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Reply from Action Solar

Donna,

Thank you for the great review. We're thrilled to hear your system is working well and you're seeing the benefits of solar!

Nov. 14th, 2023

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Mj Brown

They were great from beginning to end. And worked to meet what I requested.

9 months ago

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Reply from Action Solar

Hello MJ,

Thank you for sharing your experience with Action Solar! We're thrilled to hear that our team met your expectations from start to finish. Customer satisfaction is our top priority, and it's rewarding to know we achieved that with your project. If there's anything more you need or further requests you have, we're always here to help.

Best wishes,
The Team at Action Solar

Mar. 5th, 2024

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cliff garrett St. George, UT

They communicate well. Always let me know what and when things were going on.

9 months ago

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Reply from Action Solar

Hello,

Thank you for taking a moment to share your positive experience with us at Action Solar! Clear and timely communication is something we strive for in every project, and we're thrilled to know we hit the mark with you. If there's anything more we can do for you, just let us know. We're here to help!

Warm regards,
The Team at Action Solar

Mar. 5th, 2024

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ralph hamblin Grand Junction, CO

Very efficient, thorough, competent and friendly, as well as reasonably priced.

1 year ago

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Reply from Action Solar

Thank you, Ralph! We're glad to hear that your system working so well. We enjoyed working on your project for you!

Nov. 16th, 2023