Unique Home Solutions
Author: Kaitlyn Short
After starting out in 1983, Unique Home Solutions has since spread to provide service in both Indiana and Ohio. Its goal upon starting was simple: to provide higher quality service and products than any other company in the industry. By providing great customer service, Unique Home Solutions has been able to attain a comfortable level of success.
Top Ranked Companies
The Good
- Customer Referrals
- Informative Website
- Experienced
- Money-Saving Specials
Customer Referrals
At Unique Home Solutions, its biggest source of future customers comes from customer referrals. This means that its business is almost completely propelled forward by positive customer experience. The happier customers are, the more customers Unique Home Solutions gets.
Informative Website
Unique Home Solutions provides more upfront information about vinyl siding and its features than almost any other company in the industry. It even provides a link to a website for more in depth information about siding services. The siding page also details high-performance features of Unique Home Solutions’ siding products.
Experienced
After 33 years in the siding industry, Unique Home Solutions has learned the ins and outs of siding installation. With experts who know what they’re doing, customers can rest assured that their specific needs and preferences are met with efficiency.
Money-Saving Specials
The great thing about some smaller remodeling companies is they are more likely to be upfront about special offers to save customers money. Companies like Unique Home Solutions rely on customer satisfaction to help get the word out about their companies.
The Bad
- Low Coverage
- Undisclosed Information
Low Coverage
Though one might argue that operating in only a few states gives a company more opportunity to focus on the customers they have, it is still a disappointment for those outside its area of service. Customers living outside of Indiana or Ohio who want to benefit from the services provided are out of luck.
Undisclosed Information
Unique Home Solutions does not provide any information about finance rates, warranty terms or contract lengths. Customers will have to contact Unique Home Solutions through Facebook, Twitter, or by phone to get a better idea about warranty, pricing, and financing.
The Bottom Line
Unique Home Solutions, like many others in the industry is silent on finance rates, warranty terms, and contract lengths. And like other companies, it is not transparent with pricing information. Though it does boast an extremely high customer satisfaction, we cannot recommend this company while it withholds important financial information from customers.
