Name: Comcast Xfinity TV
Rating: 2.3

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Moureen Meggers

They have high prices, not any customer service. The hold when calling was over 35 minutes and that was a good day. My modem was never fixed, so I changed providers.

2 years ago

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Farah A Sacramento, CA

Not only they have the worst customer service, they have the most annoying comercial that I have to literally turn of the T.V. I can't stand it anymore..

3 years ago

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Emily D Herriman, UT

Comcast XFinity TV offers so many channels. The interface is easy to use.

3 years ago

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Trisha Ross Shelby, MI

Fast and Reliable, We had it for a time but got to expensive.

3 years ago

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Rick Froid Park Ridge, IL

Overall great company and picture. Customer service is frustrating & a bit pricey.

3 years ago

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Jacks Friend Riverton, UT

I wish comcast would always give me the best deal and not make me call in and renegotiate my rate every couple years.

3 years ago

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Bret Soddy, TN

I’ve been without cable and WiFi for 3 weeks, going on 4 weeks. Comcast will not come out and hook their tap up. This is ridiculous!! I’ve been a loyal customer for years

4 years ago

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jason willis ,

We've been issues with Comcast and now our insurance has been canceled. Was told we could disconnect our service and go elsewhere. Been lied by 4 different people

4 years ago

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Kirschler Jennifer Bellevue, WA

It’s impossible to talk to a real person, they are over priced and keep trying to sell you stuff like a security system, their cell phone service etc.

5 years ago

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Rhett Sanders Brockton, MA

Why is it we pay more than ever for Xfinity/comcast and the service keeps getting worse and worse? The staff might be friendly but the product is terrible.

5 years ago

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Diane Kossak Hamtramck, MI

Worst ever. Doesn’t work during high peak. Weekends when I actually want to use it, it’s experiencing problems. Way to costly to be down as often as it is!!!

5 years ago

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Terry Lebanon, PA

getting more expensive and still removing channels from the list or you have to pay extra to get them back.would recommend getting service elsewhere!

5 years ago Edited January 31, 2022

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Sheenay Harley Douglasville, GA

I have to pay 566.00$ Ive been a costumer for 6weeks. I will be getting new services at the end of this month. I feel robbed and miss used Never again!!!

5 years ago

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Alex Fairchild Air Force Base, WA

When I pay for an internet provider I expect to get internet. When I have to deal with the hassle of it always going out I get fed up with staying as a customer.

5 years ago

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gayana innocent Deerfield Beach, FL

I like Comcast. It's affordable and offers great tv collections.

5 years ago

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John Grayslake, IL

never had good experience with customer services. price is way to much for what they give and keeps going up. Sorry but nothing good to say about Xfinity.

5 years ago

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Matthew hazen Grand Rapids, MI

You have to pay an arm and a leg to get the channels you do want and internet really not worth it unless you get unlimited gigs again cost you even more

6 years ago

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Marc North Port, FL

Anyone looking for a cable service do not go with xfinity . You pay for a plan then they take channels away for less watching but pay more for they service

6 years ago

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Betsy James

Make it easier to talk to a customer service rep. Clear English speaking by the reps is not very good. L

6 years ago

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Michael Emmel Anoka, MN

The 10$ a month fee to end your service is something I have never had with any other company I have used. Saying it’s a “year” contract. Lost a customer.

6 years ago

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Troy Veal Gainesville, GA

The bill goes up at least every other month. When you call they are very unfriendly & give you no help at all. The worst business I have ever dealt with!

6 years ago

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Michelle Marcus Hook, PA

Disgusting customer service!!! Never in my life have I ever dealt with a company who was unorganized and a bunch of liars. Please take your money elsewhere

6 years ago

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Porknr Phoenix, AZ

These people are bullies and force to renew contracts then never abide by them and continue to increase rates after contract is signed...horrible company

7 years ago

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Nancy Bluefield, VA

Very pleased with the service that Comcast provides through the programs

7 years ago

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Donald Cochrane

I like that it works, I cant stand the way it randomly switches to screen saver mode, I also cant stand the constant need for daily upgrades and way to expensive for tv

7 years ago

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Carol Patterson Waynesburg, PA

Very satisfied. Trouble is infrequent and the response is great.

7 years ago

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Anna Osborn Michie, TN

We have the X1 platform and LOVE IT! Very fast internet! We are happy!

7 years ago

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Freeman Dail Palm City, FL

Intermentent loss of sound. Stops by itself and reboota. Hard to get customer service on phone

7 years ago

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Arlin Harder Hollywood, FL

Have minimal down times and have good programming range if you want to pay for it

7 years ago

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Bev Holliday Winder, GA

Dependability, eliability, latest available products, billing

7 years ago

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Danielle Syracuse, UT

WAY too pricey... The quality and variety is nice, but the price for TV is ridiculous. Hulu and Netflix is the only way to go.

8 years ago

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Steve

Wouldn't switch a paying customer for 17 years to a new customer promotion package so we canceled. Tried to offer it when canceling and said too little too late.

8 years ago

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Mark

I gave them a 1 for service, heck they don't have any service. Call after call, hold after hold, no one home. They must be too busy sending out high bills.

8 years ago

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Michael H

Most on phone comcast agents don't have authority to much or even know much. Commitments, apologies, and promises are not really kept.x

8 years ago

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Bill C Philadelphia, PA

Viceland has got to be the worst station on cable. They took off a History channel which was awesome to put on garbage.Whoever did this needs to be fired.

9 years ago

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David Dosreis Longmeadow, MA

whats $79? i'm supposed to be paying 140 but with all the special hidden fees they have my bill is always in the $220-$240 range. whats taking fios so long to get here.

10 years ago

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Wayne Annapolis, MD

Channels still pixilating and internet goes out at will after tech here three weeks ago. To get help you are on the phone for 45 minutes at a minimum.

10 years ago

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Arne Mjolsnes Boise, ID

Worst cable Co. ever ,way over priced service sucks . I went to Dish for more channels and half the price! would go with out before i went back to Comcast!

10 years ago

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Joanna Dotson Maryville, TN

This company is very abusive. The customer service reps can't really help you or won't. They listen, then leave you on hold and hang up. Terrible company.

10 years ago

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Jeff Batcha Scranton, PA

They offer new customers deals but keep raising the price of existing customers. Had a problem with our on demand. They wanted to rewire the entire house.

10 years ago

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CHANEL Fort Lauderdale, FL

Comcast is the worst company on this planet!! The lie steal your money! Charge bogus charges! I hate them the day my contract up I will be going to a different company!

10 years ago

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K.Mitchell Philadelphia, PA

I am so disappointed in comcast! Every month its seems like my bill is getting higher! And the same shows are played over& over!!!!

10 years ago

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Bonnie Cambridge, MD

Worst company I have ever dealt with. Service prices so high who can afford to watch TV. Once BCTV get hooked up down my road I am switching. They are almost here too.

10 years ago

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james Jarema Marlton, NJ

I was a long term Comcast Xfinity customer but the continuous service outages became a fustration. Haven't had a problem since changing to FIOS.

10 years ago

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Oscar Colin Murfreesboro, TN

horrid customer service, horrible TV reception that is intermittent, and horrid internet that has recently increased in cost at the same time they reduced service.

10 years ago

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JW Hoffman, NJ

I find the company to be overpriced, even with the basic services the cost is still expensive. Customer service is nice other than that

4 years ago

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MoMo Fort Wayne, IN

The service itself is pretty reliable, but reaching an actual person is extremely difficult via phone.

4 years ago

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Theresa C. Libarios-Edison San Francisco, CA

I would have given them a higher rating but the cable is spotty, I do love the options of packages I can upgrade to.

4 years ago

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Jonwws11 Atlanta, GA

Easy to use and very helpful whenever there was any issues! Great customer service

4 years ago

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Gary Kapanowski Macomb, MI

Like Comcast Xfinity offerings. However,I do not enjoy outages and customer support. It seems that the problem is never solved quickly.

4 years ago