Name: Comcast Xfinity TV
Rating: 2.3

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Claire Dobie Martinez, CA

Poor customer service, time-consuming and illogical prompts, slow speed even though I pay extra for high speed

6 years ago

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Michael Berg San Francisco, CA

Good service but way over priced and tend to raise it about $3 every couple months ( scam)

6 years ago

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Karen Robinson Hartwell, GA

The system goes out alot... sometimes for all day, but we don't get credit for the down time.

6 years ago

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Helen Hoch

Occasional outages unlike DirecTV which never when out when I had it.

6 years ago

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Paul And Melissa Frenchwood Magna, UT

Because they go above and beyond for customer service

6 years ago

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Kurt David Steinbach Memphis, TN

outages, refusal to help, poor customer service. Increasing prices with decreasing quality and decreasing service quality.

6 years ago

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Dee Peachtree City, GA

Great customer service. Very seldom have issues.

6 years ago

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Ernest Hawes Albuquerque, NM

excellent overall and the price can't be beat

6 years ago

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Cambraia Miami, FL

it is a good and reliable provider that I can access in different places

6 years ago

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Brandon Saint Paul, MN

I pay way too much money for just the basic channels. The reception is great, no complaints there. The cost is just a bit ridiculous.

6 years ago

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Chris Robertson

the absolutely worst company in the world for customer service. Employees are poorly trained and the automated system is a joke. Yuk yuk yuk!!!!!

7 years ago

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Lisa Pines Evanston, IL

I do not know about the service, because I have not been successful in getting them to actually install the service.

9 years ago

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David Suddreth Hanover, PA

Terrible service. Call about a problem and they tell you the tech will be out in 5 days. In 5 days I will be with another provider

9 years ago

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Karen LG Los Angeles, CA

The internet connection is horrible in my home and I have their top package. The customer service is also not great.

9 years ago

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Myra Gonzalez Ypsilanti, MI

I love my Xfinity...but Dam,you guys are getting way expensive !!

9 years ago Edited September 14, 2021

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Juan Torres Herndon, VA

it very high price and they do it every years they raise there prices when do they sale price to $29.99 to $79.99 never

9 years ago

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Dave Rosedale, MD

It has some good things, but the Channel Guide SUCKS. Can't read it, the writing is so small

9 years ago

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Steve Batchelor Niles, MI

like it

9 years ago

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Gerrenn Jennings Aurora, CO

The only reason why they are that big is because most new homes come pre wired for comcast. Picture quality is not great and sound is worse.

9 years ago

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Kathy Eddy Culpeper, VA

I am getting to the point that I can no longer afford Comcast. I am paying $141.94 a month for 1 box, and 1 TV, 1 phone and internet.

9 years ago

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pat cautillo Broomall, PA

comcast sucks. the internet is very slow and prices are very high. its always something with them. i cant wait for fios to come to my development.

9 years ago

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Elizabeth Kerrick Bloomington, IL

I love comcast, never have to worry about missing TV Shows.

9 years ago

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Tony Wimmer Buffalo Grove, IL

i've been a customer for 10yrs only due to where i live i can only have comcast.... there way too high price fro no new programs ....

9 years ago

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Robbie Brisbane Saint Augustine, FL

Great product and a great price

9 years ago

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Brian Sackrider Southfield, MI

They shut me off becaused i complained about my internet speed and i am blind and i told them they could not shut me off because it is a ada issue

9 years ago

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Andy Hobbs Fort Wayne, IN

love it

9 years ago

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tt Augusta, GA

Customer service is lousy as hell, you can NEVER get anyone, bill constantly goes up without any changes being made to it,

9 years ago

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Rachel Warburton Orem, UT

We have used xfinity for a long time. Great prices and good service!

2 years ago

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Buck Nashville, TN

Installer was friendly and helpful. Technical support is awesome!

3 years ago

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Michael Kline Phoenix, AZ

Very good service . Great Customer service, website very easy to navigate.

3 years ago Edited October 28, 2021

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N Goshagi Ellicott City, MD

Very good network for good price! I get student discount well

3 years ago

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John Smolenski Tampa, FL

Service was great. The prices got so out of control I had to drop them. I started paying $89/more ended with$240

3 years ago

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Joel Romano Green Valley, AZ

Previous great experience but a little weird when switching companies they became pushy

3 years ago

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charles Profera Oaklyn, NJ

Services are good. Customer service is satisfactory. Overall products offered good!

3 years ago

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Michael Bieker Los Angeles, CA

Great service - when it works - but if you want to cancel or downgrade, forget it. Takes and act of congress to make changes to your account

3 years ago

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Richard Summers Warsaw, IN

Exllent service and product support. TV and wifi is good and reliable

3 years ago

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Cathy Rucker Hattiesburg, MS

My daugther use comcast an it has quality channels an great HD

3 years ago

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Nunya Bidness216 Jackson, MS

Overall experience good to very good. Their services are way too yonder expensive!

3 years ago

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Cherisse Cline Antelope, CA

Service team doesn’t listen to concerns, prices are unstable and they add fees. When returning product continue charging till you call and complain

3 years ago

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Frankie Cibolo, TX

I had Comcast before they became Xfinity. GThey were not the best when it came to customer service. Their programming was OK but pricing just got way out of hand

3 years ago

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tinman Sandwich, IL

they help you out but need to upgrade there cable to fiber, this would help in speed and availability.

3 years ago

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Brandt V. New Bedford, MA

Great speed and product. Rates could be more reasonable but fit the $, the quality is high

3 years ago

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Eric Asare-budu Mechanicsville, VA

Some of the customer service representatives are not been helpful at all. The service is too expensive

3 years ago

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Jose Cherry Hill, NJ

Good service. Quick . Good call center staff. Not long wait times . Usually answer to the point

3 years ago

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Eric Madden Elkhart, IN

Their prices are getting steep but the service is nice for the most part. Over all not much of a complaint.

3 years ago

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John Sappington Flemington, NJ

Good service, great choice of movies and programs. Love their voice remote easy to use

4 years ago

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John White Silver Spring, MD

Service lousy. Always slow picture was okay WHEN it worked. Customerservice crap didn't listen no help

4 years ago

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Lorraine Johnson Selma, CA

Very expensive kept going up they would give you some extra channels and your bill kept going up could not afford any longer to many other affordable options

4 years ago

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Eric Ontiveros Deer Park, TX

Overall I think that XFINITY offers a great service but am displeased with the growing rates.

4 years ago

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Edward Obediah Katy, TX

always raising prices too any solicitations by mail some packages onlt had 1 thing I wanted but had to buy whole package

4 years ago