Name: AT&T U-verse
Rating: 2.8

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David Najar Galt, CA

I would love to give ATT a 5 start but the services have been somewhat regular, channel selection is not that great anymore, thinking of just going with streaming services, and removed the huge bill from U-verse.

5 years ago

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Amanda Walker Arlington Heights, IL

I love the channels and selections provided. I like the different packages offered. I dislike the disturbing during bad weather.

5 years ago

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Sabrina Richardson San Leandro, CA

We had this service for about 2 years. The reception was not the greatest where we lived. We repeatedly had to disconnect the power and reboot the cable box. Once we were able to switch services, we did.

5 years ago

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J. G. San Antonio, TX

They have been able to service our area with high speed internet. We have not had a complain over their service and are very cheap.

5 years ago

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Dwhoush Pensacola, FL

I love that my uverse doesn’t go out in a storm. It is very reliable.I just hate the fact the packages are so much. I have the lowest package and there are very few channels I actually watch.

5 years ago

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Mariana Linares Charlotte, NC

The AT&T U-verse is overpriced and malfunctions multiple times. The channel options are not as diverse, and I have had to get on the phone with AT&T every other month to reset my service in order to get it working. I will say that customer service is very patient, and will work with you to resolve the problem.

5 years ago

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Matthew Cook Greenville, SC

Service is oddly spotty and will occasionally go down for a few minutes. Service for outages still takes multiple days to restore.

2 years ago

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j. Davis Charlotte, NC

The worst customer tech support I've ever encountered. The equipment (modem, receivers, etc) are are old, out of date and incompatible with each other. Never again to AT&T!!!!!!!!!!!!!!!!!!!!! Dirtbags!!!!!

2 years ago

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April LeAnn Bowling Green, KY

AT&T U-Verse has a great internet service deal with cable. I have been a user in the past, but would still recommend.

2 years ago

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Candice Allen Houston, TX

Great to use on the go for streaming services Kind of expensive & my bill was never the same! Other than the price variation the service was ok

3 years ago Edited October 5, 2022

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Shaina Vaught Chicago, IL

The literally worst internet on the planet. NEVER works. I have to re set my box 100 times a day and it still works 50 percent of the time. It’s the only provider in my area so i have to use them.

3 years ago

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Sean C

Treat long tune customers with price hikes and games. Then after returning the equipment they send collection agencies after $80. Pretty petty and comical. Get your services elsewhere. Do yourself a favor and avoid

3 years ago

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Annie Jackson Fort Worth, TX

I had this for about a year or two couldn’t get it to work has technical to come out they couldn’t find the problem than one cosmetic out found out that the internet stop up the street from my house . I had been praying for service that I didn’t get plus ATT didn’t give me all the money I paid back

4 years ago

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Diante Jordan Milwaukee, WI

Very easy to navigate and reliable. I enjoy the movie options and being able to bundle my tv with my wifi.

4 years ago

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Tammy B. Sellersburg, IN

Our cable went out every time it was windy, rained or snowed, even in just light flurries. They'll also send you to collections if you don't pay your way out of your contract so we had to pay for services that we didn't recieve if the weather was bad.

4 years ago

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Della Lowe DeSoto, TX

I've been with AT&T U-verse for 3 years and I'm very satisfied with my service and the price that I pay for my package

4 years ago

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Debra Sims Chicago, IL

When I was a customer I had to actually decline services after finding out a lot of hidden fees they don't tell you things up front at all there's always a secret fee hiding somewhere in your contract. Please read all the fine print

4 years ago

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I P ,

I love love my Uverse TV and internet!! AT&T service is always outstanding and i have never had a single billing issue.

4 years ago

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Maria Rodrigues Ceres, CA

Very helpful and understanding of personal situations had alot of knowledge in regards to use of cable

4 years ago

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Danielle Morreale Fort Lauderdale, FL

Great service, if we have had any problems the service techs have helped to get the situation resolved quickly and efficiently

4 years ago

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Kyle Bucher Fishers, IN

Innovative, but not very effective. We liked the idea of this technology, but it wasn't very effective when we had 1 teen streaming and us using internet TV and 2 laptops.

4 years ago

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Nathan Brooker Gardendale, TX

Best cable service around we had the service when we lived in Odessa Wish they would service the Gardendale area.

5 years ago

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B Kirtz Sacramento, CA

The service and reception is good majority of time but what I least like is the fact that our bill seems to rise ever so often which upsets my wife.

5 years ago

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Douglas Moore Jr Detroit, MI

I love my service with at&t they provide the best all around service, they have good knowledgeable people there

5 years ago

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Keith Gibson Dallas, TX

I truly love this product. It's easy to navigate and the picture quality of the HD streams are perfect!

6 years ago

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Mazi Marcel Womack Cedar City, UT

At&t U-verse is great! Their customer service is awesome. They have great choices of shows to choose from as well.

6 years ago

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Buckingham Vacuum

Customer service is bad. ATT will offer you a pkg and then not inform you the pkg is going to expire and discuss your options.

1 year ago

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Mj Chicago, IL

They cancelled my service because they wanted to switch me over to the "new ATT fiber network". Now it will be out for four days because it's the weekend.

2 years ago

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Elizabeth LaFlamme Anderson, SC

It was great for the first few years, but got more expensive and did not work any better through the years.

2 years ago

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Rakim Carpenter Tulsa, OK

Not competing with T-Mobile at all no shape or form. Charged for my own equipment I bought at Walmart then ask to return it to them

3 years ago Edited July 11, 2022

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Antonio Barleston Tallahassee, FL

Had cable TV with U-verse for many years. Like them great equipment and service .

4 years ago

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Q Kelly Hallandale, FL

Run!!! I paid my bill up and told them I wouldn’t be using them. I returned the equipment. They sent me a bill for over $300 saying it was my final bill. This is false. I’m disputing it with my credit report agency.

4 years ago

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Debra Williams Cedar Hill, TX

service is costly and seem to have frequently problems with quality like tv freezing even though was sent a replacement box

4 years ago

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Pazzo Miami Plant City, FL

U-verse is good. Signal wasn’t too good in my area (FL). Customer service is good. I could try it again in the future.

4 years ago

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Timothy Lesperance Fort Worth, TX

I used this service for a few years. It only offered DSL which would bottleneck horribly. However, it was better than nothing.

4 years ago

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JB3 Consulting Group Houston, TX

Their customer service is great, every time i have an issue they will take of it in no time.

4 years ago

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Tracey Pitre Hazelwood, MO

They are pretty good but sometimes the internet messes up and I have to unplug it and plug it back in.

5 years ago

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Citywide Lawn Service, LLC Fort Lauderdale, FL

Best Service , including their unlimited phone and Internet service plans. Best quality of service

5 years ago

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Lorraine Johnson Selma, CA

AT&T was a great company but got too expensive and i had to downgrade for financial reasons

5 years ago

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Lashon Coe New Baltimore, MI

They hardly ever wanted to renew promotions with existing customers, they didn't have many incentives for loyal customers .

5 years ago

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Jenny Martinez Miami, FL

Uverse has been the best tv and internet I have had. The service was always great

5 years ago

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maria Robinson Pasadena, TX

They are not reliable in my opinion. They are not consistent in their fees. They are not too flexible in working with people. Fees will go up without warning.

5 years ago

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DT Hannah Conyers, GA

Amazing signal strength and service. Customer service was helpful and always available.

5 years ago

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Erin Herington Winnsboro, TX

Not good if there is a storm. The rate is high and we were always getting mistakes on our bill. It was horrible. It was a lot cheaper to get Amazon Prime and Fire Stick.

5 years ago

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DeeDee G. Dallas, TX

Great variety of channels for a cheap package. Never have issues with tv connectedness.

5 years ago

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Cayla Koga Fremont, CA

Their service is spotty, and I often have wi-fi connection, but, there is no actual internet connection so I'm unable to browse or stream anything from the internet.

7 years ago

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Bethany Maggiolino Dallas, TX

Garbage company with physical service that is somehow worse than their customer service. Service does down LITERALLY EVERY SINGLE NIGHT.

1 year ago

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Darleen

I wish i could give 0 stars. This was the worse of all companies. I called tech support so many times and the never fixed the issue. Terrible.

2 years ago

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D T Lebanon, TN

Plans go up all the time, customer service is really bad, I think I’m going to be looking elsewhere, and I have been a loyal customer since 2013

3 years ago

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Craig Smith Reno, NV

It's unbelievable how much I spend on u-verse, yet it does not show the world series. Unbelievable first class price, third class service.

4 years ago