Apartments.com

Name: Apartments.com
Rating: 4.1

Is This Your Business?

4.1

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268 User Reviews

6.6

Overall Score

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4.1

star star star star star_border

268 User Reviews

6.6

Overall Score

Compare

LAST UPDATED: June 5th, 2023

For those customers looking for a new apartment, apartments.com is one of the nation’s leading resources to help them find what they are searching for. They provide comprehensive lists of all the information a renter would need to know about the property they are interested in. This information is presented in a variety of ways to help the customer have a good experience as they look for their new home. Apartments.com is also a great place for professionals to list their properties and find new tenants. Either side of the real estate market (buying or selling) will be taken care of on Apartments.com

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The Good

Information
Reviews

Many real estate search companies provide their customers with a lot of information to help them make an informed decision about where they want to live next. Since there is so much out there for customers to read and digest, some of it can get a little lost and the customer might get overwhelmed. But Apartments.com presents their listing information in an interesting, unique way that allows customers to really get a grasp of the property for rent. The first thing they do for their customers that is different than their competitors is a 3D tour of the apartments. This makes the customer feel like they are really there and they can better get an idea of the layout and size of the apartment. Some listings also come with a video tour of the whole space, which has a similar effect for the customer. This is accompanied by a gallery of high-quality photos of the interior and exterior. All of these combined really show the customer where they might possibly be living. Next there are reviews of the property written by tenants (or previous tenants), which help the customer get an accurate, realistic view of the lifestyle they would have there. These reviews are not sponsored, so the tenant can be open and honest about their experiences. These reviews are probably the most valuable part of the listing as they tell the customer what the property is really like. These reviews are also verified to make sure that only people who have actually lived in the apartment are writing them. Another really helpful feature offered by Apartments.com is their amenities map. This interactive service allows the customer to choose which kinds of amenities they would like flagged on the map of the area. Only these types of businesses show up on the map, so the customer can learn what is near their new home. The categories of these amenities are:

Schools
Grocery
Bank
Restaurants
Coffee
Banks
Shops
Fitness

This map is very unique to Apartments.com and really will help customers understand the area they are living in. All of these different features offered make Apartments.com stand out as far as the information they provide for their customers.

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The Bad

Property types
Nearby rentals

Apartments.com offers their customers a very extensive list of apartments that are available for rent. It is easy for the customer to filter down their search to specific areas or different property needs so that they can quickly find what they need. Once they've found something they might be interested in there is a lot of other information available to them to learn all they can about the property. But all of these great services and features are only available to those customers who are looking to rent an apartment. This severely limits the types of customers that can take advantage of what apartments.com has to offer. There are no listings for homes, condos or any other type of property that are for rent. There also are no listings for any type of property that is for sale, even apartments. So the customer must be looking specifically for an apartment to rent in order to find what they need on apartments.com While there is a lot of great information about the neighborhoods of the listings on apartments.com, there is no information about the other apartments in the area. That type of information can be really important to a customer as they try to figure out if that particular place is a good deal for their money or not. It would be helpful for customers to have a way to compare the prices of similar units in the same neighborhood, that way they could see where the listing they are interested in stacks up with the others. Some other information like how long the apartment has been available (sometimes even if it is available for sure) would also make the decision an easier one. Apartments.com does give their customers a lot of great information about the properties in their listings, but sometimes are missing some other factors that would help the customer make a choice.

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The Bottom Line

Apartments.com stands out among its competitors for the information they give their customers as they try to find the perfect fit for their new home. They provide extensive lists of the amenities offered by the specific complexes, as well as the amenities that are in the nearby neighborhoods. All of this information is published in interactive, easy-to-understand and digest formats for the ease of the customer. All of this and the other features they provide are great for customers looking for an apartment to rent. But it is all lost on those other potential customers who want to rent a different type of home or who would like to buy their next home since the only listings available are for apartments to rent.

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User Reviews

Star Rating

4.1

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268 Reviews

Review Breakdown

5 grade

44%

4 grade

26%

3 grade

21%

2 grade

1 grade

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Susan Brett-LaBrecque Allentown, PA

I found my beautiful apartment through Apartments.com!! They gave more information and photos than any of the other places I tried. I have already steered 2 friends there. They both found their new places.

3 days ago

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Chase Victorson Yonkers, NY

Very helpful Apartments.com is an exceptional platform for apartment hunting, offering a user-friendly interface, a vast database of listings, and accurate information. The website's comprehensive search filters enable users to find their ideal rental based on location, price range, amenities, and more. With detailed property descriptions, high-quality photos, and floor plans, Apartments.com ensures that users have all the necessary information to make informed decisions. Overall, Apartments.com provides a seamless and efficient apartment hunting experience, making it a top choice for anyone in search of a new home.

2 weeks ago

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F G Plainfield, IL

Apartments.com make apartment locating very easy and great to see. I was looking for apt. In my area last month and found many great recommendations They show pictures and give direction and tell me what the current rent is per month. Also if pets are allowed and what size is allowed. It's all layed out here in easy to follow website . They do the searching for me. Great site. Wayne

2 weeks ago

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Jessica C Suwanee, GA

I have definitely browsed this sight a few times. It is very user-friendly and easy to navigate a very informative with what is in the surrounding neighborhood and the school district and the crime level and give you all the information that you can possibly think of and not think of to know what you would be renting and the neighborhood area you'll be renting in.

1 month ago

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Matthew Ohmann Lake Placid, NY

A great place to find an apartment anywhere. They give you prices availability as well as what’s included with the rent and what’s available in the area you choose. All you have to do is type in an area code or city and state and places pop up with pictures, amenities included, prices, and when the place is available to rent. Highly recommend apartments.com if you’re looking for a new place to live.

1 month ago

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Sheila Burns Dickson, TN

I was searching for an apartment for my daughter while she was in college. Apartments.com was very helpful in finding an apartment in my price range. They would send emails with suggestions and apartments that were available. Very helpful website.

2 months ago

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Ms Missy McDonough, GA

Often times, I use Apartments.com as a site to search for apartments but the information is not always accurate for rentals (as far as pricing and current availability). They need to review and update their listings.

2 hours ago

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Joseph Los Angeles, CA

I have used Apartements.com before and referred it to others when helping people look for a new place. The only complaint is the advertisers are misleading sometimes

1 week ago

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Christopher Lally Denham Springs, LA

This apartment finding website is mediocre when it comes to the real truth of apartments. Although the pictures that they take are very beautiful(ly) enhanced, you are not always getting what you see nor the whole truth when it comes to the surrounding community, meaning neighboring houses, different apartment complexes near by or the surrounding property appraisals. This site is just for the realtors benefit and not so much for the buyers.

1 month ago

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Rebeka Melber

Use this everytime to list apartments for rent! The website was so easy to use and understand. Communicating with potential renters was simple and straightforward. Highly recommend.

1 month ago Edited May 8, 2023

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savannah cleary Havelock, NC

Finding our first apartment was super easy with apartments.com! They give a lot of options!

3 days ago

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Crystal Batavia, IL

I used this website many times to find apartments in our price range. It was easy to use and you're able to narrow down exact locations you want to look in on the map. It made apartment hunting very easy and fast!

2 months ago

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KmMarilyn Mcleod-Biddle Seattle, WA

Lots of updated and current listings and prices great site easy to use too!

1 day ago

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Shawn “HunnitDolla B!11” Franklin

I found my first apt thru apts.com they had the virtual website and all.

2 days ago

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Alex Edwards Las Vegas, NV

I had an ok experience on this website, it didn't really end up helping more than other websites though

3 days ago

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Rhonda Hirner

No matter how many times I look at rhis website always list mist expensive units despite the filters I use.

4 days ago

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Heather H Sanford, FL

Apartments.com is my go-to for searching for apartment rentals and communities. They include necessary information to include or exclude rentals in my searches.

1 month ago

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Eli Colon

If I could give 0-stars I would!. Probably the worst experience with these people I’ve ever had trying to find a place or reach out to someone about a property!. You send them an email or direct msg through the app and they just don’t seem to care or bother that you’re interested in a place. Took me almost 2wks just to set a viewing & be contacted back!! and by that time I had already found something else!. Ridiculous ! Unsubscribed from all these rental-places!

1 month ago

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gayle sadowski

Like how easy it is to look at and find what you want.

6 days ago

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Diogenes DeFawkes

One of the sites I immediately turn to when moving to a new area. I've found several rentals I've lived in here. One of the best features in my opinion is the large selection of area specific rentals not listed on sites like Craigslist and Zillow. Also I've noticed many of the listings on those sites are also on Apartments.com. Think of it as one stop shopping for your future residence. Great site.

7 months ago Edited October 21, 2022

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Lisa perry Mount Pleasant, MI

I love apartment.com because it list all apartments that are available and they are updated frequently

1 month ago

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Amanda Wilson Charlotte, NC

Apartments was very well and precise about location and amount as well as living space and accomodations I was looking for

2 months ago

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Sharon Lewis Saint Paul, MN

I always use their site to find apartments for myself and others. From time to time someone I know is looking for a place,so I do the searches and send the link.

3 months ago

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Erica Eberhardt Arlington, TX

Apartments.com is very user friendly which helps someone like me who is not tech savvy at all. I liked I could hide the apartments I wasn't interested in. The down side is that properties can only have a complimentary basic listing for a short time.

5 months ago

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Alicia Rivero Dallas, TX

They have a ton of listings that are pretty accurate. I do not like that they flood your email box with information. I think it would be better if the system had a button to inquire about a property and then be sent information instead of being sent right away.

5 months ago

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Mary Ellen Lee Gilbert, AZ

I listed my rental on Apartments.com and they did a great job. I love all the places that is syndicates to so I didn't have to write multiple listings. I highly recommend if you are renting out your property that you build a profile through them for the traffic alone!

8 months ago

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Anne Sainsbury Orem, UT

As my husband and I have been looking for new housing during the past few months Apartments.com came in very handy. We have been trying to decide if we have wanted to keep renting or if we were ready to purchase. Apartments.com was very helpful in finding good quality rentals that are available in the area that we have been looking to live. One of the unique features that I liked about this site was that each listing on the main site showed whether or not it was pet friendly and if it has a washer/dryer before having to select the listing. Details like this may seem small, but they are definitely game changers in our search!

1 year ago

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Ilspbeth Bruce

I was able to find some really nice places and also some not so nice places. this app is user friendly and has some good information on it.

2 months ago

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James Walker Lithonia, GA

I been using apartment.com for a long time and I found every apartment I had somewhere else. They need to update and be in-tune with more alert for all apartments

2 months ago

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Natalie

I found and rented my first apartment and several others through this website. They keep information updated and I have never been disappointed.

5 months ago

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Amanda Barksdale Bryson City, NC

I like how the site gives you the option to reach out to the property that you’re interested in and will let you know if there is a special offer on the rent

3 months ago

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Who Knows

Apartments.Com is my number 1 site to use when i was looking for my new apartment. They always present you with every housing option in your designated area. I would absolutely recommend this to anyone looking to move.

7 months ago

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Fred Watkins Los Angeles, CA

I worked with apartments.com as a commercial customer years ago when they first started. Although I have been end user to look for a rental subsequently, I do know that as a total experience of apartment information they are both innovative and present accurate information.

7 months ago

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Tarell Dorsey

I searched many listing before Apartments.com but couldn't find any other site more easier for me to understand. Thanks to Apartments.com my family and I have a new awesome place.

8 months ago

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Tom Donovan Atlanta, GA

This is a great site to find an apartment. It has the most up to date availability and there are homes/condos for rent too. The description here on Best Company is incorrect in that it states that Apartmens.com doesn't have homes for rent.

6 years ago

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Brittany Gould Augusta, ME

I have used this app as well as the website many times over the years. It is extremely user friendly and very helpful for searching for new homes in my desired location. It is usually the first website I use or have recommended to people when looking for a new place to live.

11 months ago

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June Parks Hudsonville, MI

I like using Apartments.com because it gives a variety of places to choose from.

1 month ago

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Darlahh L. San Antonio, TX

Helped me get into a nice affordable place w/out the hassle of it all

1 month ago

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Wendy Shaw Queens, NY

Don't let the name fool you! With options varying from apartments to condos to townhouses and so on. Loved the virtual tours, easy on-line tools and consistent updates on availability/new listings. Provided a customized search from thousands of listings. Provided all amenties and features. Navigated me to choices that fit my budget and other non negotiable. I must have tool for anyone on the search for thier future dream home of any size or price!!!

1 year ago

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BRANDON BROWN Houston, TX

I feel like apartment.com show change the format of their site the first page looks like zillion.com which is not a bad thing but the next page is not inviting I don't want to have to scroll down to see the picture are too big of the outside I would prefer if the information about the house or apartment would be the first thing you see then scroll down to the pictures and everything else. Just my opinion though

1 year ago

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MM Largo, FL

I like apartments.com because they don't charge to search for apartments and they allow you to send a message to the apartment manager making it easy to inquire about availability, etc. Also, the search can be filters by specific features and amenities and price, making it so you don't have to weed through a bunch of listings that don't match your needs.

1 year ago

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Rachelle Detroit, MI

I have used this site to search for apartments at various times across the United States. This site streamlines searches and makes it so much easier. It has been in service for years. I remember finding my apartment on Lake Merritt in Oakland, California on this site. It was beautiful, reasonable, and I got the link to an easy online app to apply at a time when they were virtually nonexistent.

1 year ago

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Apartments.com helped me to find an apartment faster than my (“side hustle” realtor) relatives could. I found what I needed at a reasonable price, and moved in without the hassle of someone trying to coerce me into taking a higher priced dwelling so they could make some commission. The website was easy to navigate, and the search feature had user friendly filters. Just what I needed (and nothing I didn’t).

1 year ago

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Debora Paez Columbia, MO

While apartment hunting for my first place, it was incredibly difficult to find a place with everything I needed; just the right price, quiet neighborhood, and a location close to my priorities. Apartments.com made apartment hunting much easier with their countless filters, detailed maps, and easy to navigate website. The best feature about Apartments.com has to be their very specific filters that cater to your every need, my personal favorite being the move-in date one. This website is a great tool for those apartment hunting with little time to spare!

1 year ago

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abw fsu Tallahassee, FL

What I like best about Apartments.com was that I did not feel limited in my apartment selection. When I was searching for my first apartment in Chicago, I felt so overwhelmed by the process of going to different locations or searching out landlords. Apartments.com made it so easy to narrow my search! I like that it has a vast selection of apartments. I can search in any region or any neighborhood in the country and get numerous options for apartments. You can filter down to what you are specifically looking for and it is accurate. The interface is easy to use and navigate and I have never had a problem finding what I am looking for.

1 year ago

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Nyla C. Tallahassee, FL

Apartments.com is a platform that shows you real reviews of apartments; I prefer searching for apartments on this website because when you go to the actual site of the apartment you're looking for, they censor the negative reviews. Apartments.com has helped me locate the student housing apartment I currently have been living in for two years now. I highly suggest utilizing this platform.

1 year ago

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shondell brown McDonough, GA

I've used this website in the past and they have a good selection of properties listed for rent/sale.

2 months ago

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Bonnie Hernandez Philadelphia, PA

I rate this one 3 stars bc it has better choices than the competitors sites. However, oce again nearly impossible to make it an easy and stress free experience.

3 months ago

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Faith Marie Friedrich Chicago, IL

They search and find apts. In area you request. Their search includes heat if you request that of search. They search 1 or 2 hundred dollar amount of the affordable rent .

4 months ago

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Adrienne Noel Lafayette, LA

Apartments.com is a great website that helps put people into a home, it was very easy to operate the app, so thank you very much

5 months ago