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Keller Williams Realty

Is This Your Business?
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3.9

Overall Score

Author: Kaitlyn Short

LAST UPDATED: September 5th, 2024

Keller Williams Realty is a global real estate franchise company. They are the only privately held real estate brokerage firm in North America. It started out as a source for local residential real estate and now is an international company selling both residential and commercial property. 

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The Good

  • International
  • States
  • Agents
  • Offices
  • Real estate options
  • Filtering options
  • License
  • Specialties
  • Experience

International

Keller Williams is one of the few real estate groups that have locations outside the United States. They have offices in 15 countries on several continents. These are: North America, Africa, Europe, Asia, Australia, New Zealand, Central America, South America, the Middle East and most recently, in the country of Panama.

States

Keller Williams Realty offers listings in 50/51 states and throughout Canada. The Keller Williams website offers a search tool to help users find an office near them.

Agents

In 2014, KW became the largest real estate franchise (by number of agents) in North America. Today they have more than 130,000 agents in the United States.

Offices

Today, the company has more than 770 offices internationally under their international franchise organization, Keller Williams Worldwide, Ltd. This makes it unique, since many real estate companies are restricted to the U.S. This allows you to connect with local KW agents in another country to help you find a home or property.

Real Estate Options

If you're buying or selling a home, Keller Williams has the following tools for you:

  • Mobile apps (iOS and Android)
  • Market insights
  • Mortgage information

They also offer tools to help homebuyers and sellers understand the process:

  • Community information - each listed property has a map showing nearby schools, places of worship, etc.
  • Market insights and Real Estate advice - various articles on buying, selling, and managing real estate are available to read.
  • Citibank-sponsored mortgage center - including a mortgage calculator and links to Citibank services.

Filtering Options

KW offers 11 filtering search options for finding a home. You can search City, State or Zip Code. Or you can search properties For Sale, For Rent or Foreclosures. You can also narrow it further with price, beds, baths, property type and square feet. This is a good amount of search filters to find what you want; however, you don't get the more detailed information about the surrounding community that some realtor sites offer in their filters.

License

Keller Williams requires all of their agents to have a real estate license. While some agencies offer real estate agents, realtor and real estate brokers to choose from, KW offers real estate agents only. You do get a choice of agent by specialty and language spoken. This is good if English is not your first language and if you need an agent with expertise in a certain specialty, i.e. commercial real estate.

Specialties

Keller Williams offers buying and selling services in these specialties:

  • Residential: Buying or selling your existing Home, Apartment or Luxury Home
  • Farm and Ranch: a rural land division of Keller Williams Realty with a nationwide network of land brokers specializing in agricultural land, timber land, ranch land, recreational land, equestrian estates, land development, hunting land, etc.
  • Commercial: Buying or Leasing office space, retail space, Land, Industrial, Hospitality or Multi-family properties

No matter the property type or service, Keller's agents are specialists to meet customer's business needs. They have a separate website for their luxury homes called "Luxury Homes International." They also have special pages for their commercial business and farm /ranch properties. Their mortgages are often offered through Citi - they even link out the current rates on both their luxury site and their main site.

Experience

Gary Keller and Joe Williams founded Keller Williams in 1983 in Austin, Texas. For over 30 years, they've been expanding all over the globe with agents specializing in various areas of real estate services.

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The Bad

  • Commission/selling cost

Commission/Selling Cost

Commission rates at Keller Williams are, as most real estate agencies do, only disclosed with clients. You don't have to engage further if the amount does not suit your needs.

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The Bottom Line

Keller Williams is a great starting place for any real estate transaction. The trusted global brand deserves a try if you're looking for a residential home or commercial property. If you are looking for a luxury home in the U.S. or internationally, we recommend checking out their luxury home listings. If you need agents who speak multiple languages or are seeking properties internationally, this is a good option for you. You may find with you're looking for with KW, but if you want more options, we suggest browsing with another company.
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Star Rating

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2.3

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107 Reviews

Review Breakdown

5 grade

26%

4 grade

6%

3 grade

2%

2 grade

6%

1 grade

61%

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Grove family Carlisle, PA

We were in a tight spot, we had to sell or loose our home. This company stuck by us through the whole process. Even after we had to pull the listing due to the pandemic outbreak, they kept in contact. As soon as we could relist they once again helped us through all our questions. Finding the right new home was the biggest challenge and they not only helped us with that but advised us on presettlement possession in order to start working on repairs that were needed. It was a bumpy ride, but they were very professional, polite, and quick to assist us with our questions and requests. We couldn't have been the easiest family to deal with, but they managed. The only reason we did not give the last star, was there were several delays that did cause concerns. We were informed that the individual had major life events that were causing the delays. But every time this was pointed out another member of their team jumped in to try and resolve the issue quickly for us. Overall I would recommend their company to anyone trying to sell and/or buy a home.

4 years ago

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hemant mahidhara Metuchen, NJ

We used Keller Williams Realty in 2011 when purchasing our first home. We were very new to the whole home buying process and the agent did a fairly good job helping us navigating through the process. The whole process went through quite smoothly. We did feel that we should have looked around more options before deciding on the house. Felt that part was a bit rushed. Partly due to our inexperience. But overall it was a good experience.

3 years ago

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jaci finch Corpus Christi, TX

My family used Keller Williams Realty when we were first looking for a new house. The people were nice, but we switched because they couldn't match us with a house we loved.

4 years ago

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TorShip Saratoga Springs, UT

We sold and bought our last home with Keller Williams and it was a great experience. They were very knowledgeable and helpful in finding us the perfect house.

4 years ago

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Trent Provo, UT

They are pretty good. My only complaint is that many KW agents call expired listings and that gets pretty annoying if you are not interested.

6 years ago

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Abby Stubbs Brigham City, UT

Good experience with our realtor. A good company that has many resources to help in the house search.

4 years ago