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One of the most recognized names in the real estate industry, Century 21 is an American-based real estate agent franchise company. Since 1995, Century 21 has been a subsidiary of Realogy, a publicly owned company who also owns companies like Better Homes and Gardens Realty, ERA Real Estate, ERA, and more.The realty industry is helps countless people every year to find a new property or place to live, Century 21 is a major part of that aid. With thousands of independently owned and operated branches, Century 21 serves customers in countries all around the world to find their dream home. These realty offices have been providing services on both ends of the industry, buying and selling, for almost two decades. Customers from every demographic can get help from Century 21 and the specific departments that include global and fine homes. Century 21 has a long history of commitment to excellence and great customer service.

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The Good

  • Neighborhood
  • Demographic information

When a customer is looking into moving to a new home there are many factors that are important in the decision making process. Century 21 provides a lot of information about the property's neighborhood to help customers decide if it is a place they would like to live. For those customers who have kids, the local schools can be the top of the list of information they will need. Each Century 21 listing includes a comprehensive list of all the local schools and their ratings. All schools in the area show a breakdown of the total number of students, the ratio between teachers and students, and the distance from the property.

For those customers who do not have children, or the local schools is not a major concern, Century 21 provides a lot of demographic information about the community. Customers will be able to view a bar graph that shows ages of residents, occupancy types, and transportation to work. This type of information allows customers to see how they will fit in with the average resident. They can also see typical weather for the area in any given month and much more. A comprehensive view of an area can take a lot of the stress of moving to a new area away from a customer and make the realty search process easier.

The Bad

  • Process time
  • Lack of alerts

The search for a new place to live can be a very long and stressful one. Once customers have found the property they are interested in, they will likely want to move forward as quickly as possible. The first step to moving forward is to contact the seller of that property, but with Century 21 property listings this step will take a little longer. Century 21 does not provide the contact information for the seller in the listing. Instead, customers must fill out a request form to be contacted by the seller. The seller could contact them quickly or it could take a significant amount of time; there is no guarantee for this time period.

Another feature that could potentially slow down the entire realty search process for a customer is the lack of property alerts. This is a feature that is offered by other companies where a customer can get a notification if the status or any information of a listing is changed. A notification helps keep the customer up-to-date and can help them move forward in a timely manner. Without these alerts, customers can miss vital information if they are not able to keep track of all the listings they are interested in.

The Bottom Line

The realty industry has been around for decades and there is a reason that Century 21 has been around for a lot of that history. The services they provide are comprehensive and provide customers with ample help to find their new dream home. Each property listing provides customers with a wide array of information about both the property and the surrounding community. When looking through this information, customers will be able to get a realistic view of the home. All of these things combined help the decision-making process go much smoother for customers, which is the ultimate goal of Century 21.

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User Reviews

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Thomas Hullinger
August 29th, 2018 Pleasant Grove, UT DETAILS
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I have used Century 21 and they are very professional, very helpful through the whole buying process and I plan on using the for the selling process someday.