Century 21

• Neighborhood
• Demographic Information

When a customer is looking into moving to a new home there are many factors that are important in the decision making process. Century 21 provides a lot of information about the property's neighborhood to help customers decide if it is a place they would like to live. For those customers who have kids, the local schools can be the top of the list of information they will need. Each Century 21 listing includes a comprehensive list of all the local schools and their ratings. All schools in the area show a breakdown of the total number of students, the ratio between teachers and students, and the distance from the property. For those customers who do not have children, or the local schools is not a major concern, Century 21 provides a lot of demographic information about the community. Customers will be able to view a bar graph that shows ages of residents, occupancy types, and transportation to work. This type of information allows customers to see how they will fit in with the average resident. They can also see typical weather for the area in any given month and much more. A comprehensive view of an area can take a lot of the stress of moving to a new area away from a customer and make the realty search process easier.

• Process Time
• Lack of Alerts

The search for a new place to live can be a very long and stressful one. Once customers have found the property they are interested in, they will likely want to move forward as quickly as possible. The first step to moving forward is to contact the seller of that property, but with Century 21 property listings this step will take a little longer. Century 21 does not provide the contact information for the seller in the listing. Instead, customers must fill out a request form to be contacted by the seller. The seller could contact them quickly or it could take a significant amount of time; there is no guarantee for this time period. Another feature that could potentially slow down the entire realty search process for a customer is the lack of property alerts. This is a feature that is offered by other companies where a customer can get a notification if the status or any information of a listing is changed. A notification helps keep the customer up-to-date and can help them move forward in a timely manner. Without these alerts, customers can miss vital information if they are not able to keep track of all the listings they are interested in.