Petplan is dedicated to providing pet parents with the support and resources they need to keep their pets happy and thriving. For every Petplan policy sold, Petplan donates to the Best Friends Animal Society® Save Them All® campaign to help find pets their forever home. Petplan also donates $15 to the Morris Animal Foundation in memory of pets who have passed on.
Petplan’s innovative approach to pet insurance has gained recognition from the following companies:
Most pet insurance providers offer an either/or deductible (annual or per-condition). Petplan offers both to make it easier on pet parents and provide financial flexibility. The annual deductible is applied once per policy term to all the covered conditions. A per-condition deductible is applied to separate conditions during the policy term. There are pros and cons to either, but allowing members to choose shows that Petplan considers its customers.
Filing a claim with Petplan is exceptionally user-friendly and simple. Pet owners can go to any licensed veterinarian in the United States or Canada whenever their pet has an accident or unexpectedly falls ill. The customer then submits a claim via the app for iOS or Android and will be reimbursed within 5-14 days*.
*Petplan’s terms and conditions state that claims will be paid within 30 days of receiving a complete claim submission (all required medical records, invoices, and signed claim form) However, Petplan boasts that they pay claim typically within 5-14 days.
Potential members can easily find out what their monthly premiums could be by filling out the free quote form. Simply, fill out your pet’s name, dog or cat, breed, and age and enter in the zip code, and an email. Instantly, pet owners will be taken to a page where they can view different plan options and prices. The rates will vary depending on the provided information. However, customers can choose from three plan options*.
The Recommended plan includes many of the same benefits as the basic plan. However, there are a few additional benefits:
The Premier plan has all the same benefits as the recommended plan, plus the following benefits:
If none of the plan options work for a member, there is a “Customize” tool, so members can alter the plans to their specific needs.
*All Petplan pet insurance policies cover accidents, illnesses, veterinary exam fees, as well as, hereditary conditions like hip dysplasia and chronic conditions like arthritis.
Pet owners looking for policies that include wellness packages or routine care, will have to look elsewhere. Along with the no wellness package, there is no option to add elective surgeries to a plan. This includes the procedures like spay and neuter, de-clawing, dew claw removal, prophylactic gastropexy, ear cropping,or tail docking.
Petplan policies are meant for unexpected vet bills for injury or illness.
Like most other pet insurance companies, Petplan does not cover pre-existing conditions. Simply, if a pet has or had any conditions, whether diagnosed by a veterinarian or not (before enrolling in a Petplan insurance policy), it is considered a pre-existing condition.