Greenix

Name: Greenix
Rating: 1.2

1.2

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408 User Reviews

7.1

Overall Score

1-(855) 811-1737

1.2

star star_border star_border star_border star_border

408 User Reviews

7.1

Overall Score

1-(855) 811-1737

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The Good

The Bad

Bottom Line

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Company Details

Termite Control

Bed Bug Control

Wildlife Control

Yes

Lawn Services

QualityPro Certified

Time in Business

14 Years

Company Headquarters

1280 S 800 E, Orem, Utah, 84097

Number of Reviews 408

info Source of Information

Author: Kalicia Bateman

LAST UPDATED: April 9th, 2025

Greenix is a pest control company based out of Utah and was identified as one of top emerging Utah businesses in 2019, per Utah Business Magazine. The company has the ability to treat a variety of pest problems and has service locations in Ohio, Indiana, Michigan, Illinois, Pennsylvania, Kentucky, New Jersey, and Utah.

Greenix employs fully licensed and certified pest control professionals, and prides itself in being a green company that meets the needs of customers seeking environmentally sustainable solutions to pest control problems. The company provides eco-friendly practices to residential consumers.

Read on to discover The Good, The Bad, and The Bottom Line about Greenix, as well as view Greenix reviews from verified customers.

Highlight: 2022 Best Company Sustainability Award Recipient

Greenix is a recipient of the 2022 Best Company Sustainability Award for its implementation of eco-friendly products, paperless billing options, organic interior products, and disclosure of chemicals contained in pest treatments. Greenix is committed to keeping its customers and the environment safe.

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The Good

Residential Pest Control Services
Four Season Pest Protection
48-Hour Service Guarantee
Sustainable and Responsible Pest Control Solutions

Residential Pest Control Services

Greenix specializes in developing individual service plans and treatments based on each and every customer’s needs. The company's residential pest control services cover more than 50 different household pests such as ants, bedbugs, bees, wasps, beetles, snails, cockroaches, spiders, Indian meal moths, and earwigs. Greenix also deals with rodents such as mice, voles and moles. In short, if you have a pest problem, Greenix likely has a solution.

All pest control solutions are done in-house; the company does not contract third party providers. Greenix pest control employees can provide the following:

Pest control
Mosquito reduction
Rodent baiting
Cockroach reduction
Flea and tick interior/exterior reduction
Gopher baiting
Mole barrier
Organic pest control
Seasonal stink and boxelder bug, lady beetles, and cluster flies reduction
Snail baiting
Termite baiting

*Some services may not be available in all areas. Feel free to call a Greenix customer service representative for more details.

Four Season Pest Protection

Greenix holds customer satisfaction in high regard, and therefore offers treatment aimed to control pests year-round. This program consists of an initial treatment, a 30-day follow up, and normal quarterly treatments.

During the initial treatment, the exterminator examines potential problem areas and lays all of the groundwork for lasting protection against pests like ants and beetles. This treatment lasts between 30 minutes and 1 hour, is more in depth, and involves more product than the following services.

Thirty days after the initial treatment, a Greenix service professional will arrive to perform the first quarterly treatment. During this treatment, the technician will carefully examine progress, make any necessary adjustments, and break the egg cycle of any existing pests on your property.

After the first quarterly treatment, a technician will perform seasonal quarterly treatments every 90 days. These appointments take less time than the initial treatment because the company's employees are performing basic maintenance, as well as carefully inspecting property for ants and other pests, and monitoring progress.

48-Hour Service Guarantee

Greenix offers a 48-hour service guarantee for customers living within its market, meaning the homeowner can expect a Greenix technician on the site within 48 hours of contacting Greenix. Upon arrival, a pest control expert will conduct a complimentary 20-point inspection of the home, identifying potential problem areas and signs of pest infestation, determining the extent of any structural damage that might exist, and forming a treatment plan moving forward.

Sustainable and Responsible Pest Control Solutions

Greenix prioritizes the safety and security of its customers above anything else. As a result, the company implements sustainable and effective treatments designed to drive out unwanted pests in a way that is safe for households. Greenix uses premium, organic products that are safe for kids and pets.

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The Bad

Uses Some Chemical Pesticides
Limited Service Areas

Uses Some Chemical Pesticides

Although Greenix strives for an organic, nontoxic approach to its pest control solutions, customers should be aware that there are instances where chemical pesticides are necessary. Greenix's objective is to minimize the amount of pesticides necessary. Also, more preliminary pricing and contract information is needed.

Limited Service Areas

Greenix is only available in Ohio, Indiana, Michigan, Illinois, Pennsylvania, Kentucky, New Jersey, and Utah.

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The Bottom Line

For anyone living in states where Greenix is available, Greenix should be a high candidate on your list of companies to call for pest control and related services. With almost a decade of experience, the company offers a suite of pest control solutions that qualify it for nearly any job.

The pest control company's (mostly) Green, organic, eco-friendly practices are a viable option for health-conscious customers with children, pets or are concerned about lessening their home's environmental footprint.

Greenix also treats pests indigenous to areas it serves, which makes it a prime choice. We recommend working with Greenix for your pest control needs.

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Call our recommended rep over at Greenix below.

1-(855) 811-1737

Or you can visit Greenix's website.

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User Reviews

Star Rating

1.2

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411 Reviews

Review Breakdown

5 grade

60%

4 grade

15%

3 grade

2 grade

1 grade

13%

Sentiment Criteria

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Alan Wade

Absolute garbage company. Lock you into an 18 month agreement with no cancelations and a product that simply does not work.

1 day ago

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Reese

I recently had their service. This company is a rip off. They did not tell me if i cancel i would have a fee. This is def something that needs to be addressed up front. I tried to cancel before my period was up & they just kept saying let’s send a technician out & continued to do this until my trial period was up. Then i couldn’t cancel. I do NOT like dishonest companies that rip people off

3 months ago

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Brian

CAVEAT EMPTOR I would never recommend this company. We have spent literally hours on the phone with them attempting to cancel once and for all our contract. We wanted to cancel because we were not happy with how they upsold up some additional services. We thought we had it done, but subsequently got an email that they the service would continue. I have never had such difficulty with a vendor as these guys and will never ever use them again. We actually had to remove our credit card information from the account because we were seeing charges not agreed to. You get customer service people on the phone who make commitments as to reversing charges where they do not follow through. They make cancellation nearly impossible and do not respect the language of cancellation terms of their own agreement. They are appalling to work with.

7 months ago

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Geneva Christensen

Can’t give less than 1 so that’s what they get. Horrible, horrible services. The pest control treatment (ants & spiders) did absolutely nothing to prevent or control either pest. Called for reservice and still had ants and spiders and on another request they didn’t even show because I didn’t respond to a text. I did respond to 1 service tech whose text said that they were coming but I didn’t respond to a second person’s text so they decided not to show. They even chastised me for not responding, fairly rude actually. Once I advised that I did respond (had to provide number I text to be believed) they just stopped talking to me. When I canceled I let them know why and they, Russ in Account Services, and was told I never had a reservice. I advised I still had text messages and had to go back months to provide dates, he then found the records of my request. After that he had no interest in me or my opinion, took the last payment from my account and then said “have a nice day” , see ya, bye. He did tell me they would have to take 1 more payments but did not tell me he was doing it that day. Great at taking your money but awful at providing a service worth paying for. Read the fine print, they require a contract, it actually says they can’t guarantee they can remove the pests you are paying them to remove. But they do uphold that you pay them about $65 a month for a year. Very pricey for no productive service. Had some very nice techs but didn’t have nice results.

8 months ago

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Verified Customer

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Barb

They are only here for maybe 5 minutes, walk around with a "duster" and get cobwebs,and then go to their truck and get some bug spray or powder and the are done. All for $129 a visit. You are bound by a contract for 18 mo. I got a call from a representative from the company asking how I liked the service. I told him how I felt, he said he was sorry and told me he would cancel my contract.

4 years ago

Reply from Greenix

Hi Barb! Thanks for your feedback. We are sorry to hear that you had this experience and we want to make it right. Please give our office a call and we can get you scheduled for a free reservice to ensure that you have a pest-free home. Thanks!

Oct. 22nd, 2020

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Fozia Kauser

Please beware from the scam They will eat your money and never be able to resolve the issue. They don’t care about others time and money. I had cockroaches issue in my home and they suggested me German roach plan which was quiet expensive on the top of their monthly membership. I paid over $600 but I still have cockroaches. They aren’t trustworthy. Scammer company please don’t water your time and money.

6 months ago

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larry deiter

bugs returned outside after about 2-3 weeks - reached out to have a return service and didn't get a response - reached out again and they scheduled - tech never showed up at our house and submitted a note that he was told to cancel - he obviously went to the wrong place- asked to reschedule and have been waiting a couple days to get it scheduled - they charge my account on time every month, but don't do anything to take care of what they are supposed to.

7 months ago

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Tom Carbajo

These people are the worst. I signed up for rodent control and when I called to cancel a year later, they kept Pest Control going when I never even ordered Pest Control. It wasn’t till after my tenant asked me why they were continuing to spray that I realize I was getting scammed. I talked to two different managers that kept telling me it was my fault. This thing doesn’t allow me to give them a zero but that’s what they would get .

8 months ago

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Hannah Kelly

STAY FAR AWAY. They claim they canceled my account but have been charging me for OVER A YEAR and refuse to stop. Anytime I call or get a call back, they hang up on me. They came out ONE time and it took months of them dodging my calls and me needing to get my husband involved for them to cancel my account. They will charge me 2x in some months even and WILL NOT STOP. Biggest mistake ever signing up with them. I was told yesterday that I would get a call from the director, Spencer. Unsurprisingly, that never happened. I did however get a call today by someone who claimed Spencer was his boss and he would text Spencer and then hung up on me, again. I have been nothing but kind and even apologetic for being frustrated when I have been speaking to the representatives on the phone. I just don't understand. When will this end?? I just want my money back and to not have to go through this nonsense again. Do not make the same mistake I did.

8 months ago

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Ed Zyrek

Very shady business practices and a complete lack of customer service. We never had a contract, and had called for pricing a 3 month plan. They set up a 12 month plan at $39.00 a month for pest control. At the time I called Greenix and was told the contract was cancelled and I would get a refund, which never happened. I wound up disputing the charge, I contacted customer service, who insisted we have a plan (even though I disputed their charges in Feb. with AMX). Now we got a text they will be showing up 6/4/24. I called and was on the phone for 45 minutes, trying to stop it- I believe we did, but they never came out and said it. I DID tell them if Greenix showed up, the police would becalled and charges for trespassing filed. Their customer servicer line is anything but helpful (if you can get thru). Stay far away from Greenix!

10 months ago

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Tanya Willis

I totally dislike this company!!!!!! They say that they showed up and didn't. I was not at home doing the times for them to come out. But I had my neighbors watching out for me. She told me they showed up and put a tag on my door saying I received service today, But I didn't. I called to complain. Nothing was ever done. I still have ants in my home after one year of service. I called to cancel my service and I was told I would be penalized. So I said ok, I will wait for my year to be up. Well long and behold I waited and when the year was up they still billed me for another month. Saying I didn't cancel what a rip-off. I am very disappointed in this company!!!!

10 months ago

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Chris Wallace

Beware of Greenix Pest Control: A Disappointing Experience I recently engaged the services of Greenix Pest Control to address a persistent ant problem in my new home. Unfortunately, my experience with this company has been nothing short of disappointing and frustrating, leaving me convinced that their practices are questionable at best. From the outset, I had reservations about signing a contract with Greenix, sensing that something wasn't quite right. Despite my instincts, I proceeded, hoping that their promises of eco-friendly solutions would prove effective. However, it quickly became apparent that their purported commitment to gentle, non-toxic chemicals was more of a marketing ploy than a genuine strategy for pest eradication. When I confronted them about the ineffectiveness of their treatments for ants, they offered little in the way of assistance or resolution. Instead, I was left to conduct my own research and find a suitable solution independently—a task that should have been handled by the professionals I had hired. Moreover, my trust in Greenix was further eroded when I discovered through my security cameras that their technicians were not performing the services they claimed. Despite billing me for quarterly treatments, they were neglecting to actually treat my property, opting instead to merely leave a note on my door to create the illusion of service. When I brought this evidence to their attention, they begrudgingly acknowledged their error but offered only a paltry $20 credit by way of compensation—an insult considering the extent of their deception and incompetence. In light of my experience, I strongly caution anyone considering Greenix Pest Control to proceed with extreme caution or, better yet, seek services elsewhere. Their lack of integrity, deceptive practices, and ineffective treatments make them a company to avoid at all costs. Save yourself the frustration and disappointment by finding a reputable pest control provider who values honesty and delivers on their promises.

11 months ago

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Affinity Productions

Greenix Pest Control whose main location is located in Utah. I was hit by one of their drivers today and after contacting the company asking for help I was invited to come to the local branch to show the damage, but before I could I was contacted by the claims department manager and who I can only guess is one of their workers and told not to come to the branch and if I do they will call the police on me. I have never in my life been threatened with police action after being invited to come and resolve a matter. I feel very disrespected and a bit nervous that they will not hold up their end and fix the damage. If this is how they talk to and treat a victim of one of their employees I feel for their customers when they have a problem.

11 months ago

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Melanie DeVries

I would give zero stars if possible. They illegally trespassed and sprayed my organic garden. We have not contracted or paid for their service. When contacting their customer service, they refuse to take any responsibility or compensate for ruining my organic garden. They are the absolute worst!

7 months ago

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Christine Olsen

If I could give zero stars, I would. My story is too long to write everything as it covers many days and b.s. and lies and exaggerations. The bottom line is this company lacks integrity and will say ANYTHING to get you in but will not hold up their end of this agreement.

8 months ago

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Verified Customer

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Julie Jonassen

Their Service has decreased (they will not come inside, etc) which I understand due to Covid), but their prices were not adjusted. They used to sweep the cobwebs and spider nests, but do not any longer.

4 years ago

Reply from Greenix

Thank you for taking time to provide us with feedback. We are sorry to hear that you feel like your service quality has decreased. We would love to scheduled a free re-service to get this taken care of for you. Please give us a call at 844-233-7378 to get an appointment scheduled on a date and time that works well for you. It looks like we are currently servicing the interior of homes in your area. We would be more than happy to complete the interior service during that free re-service. We look forward to your call!

Nov. 16th, 2020

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Verified Customer

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Raymond Gibson jr

I didn't care for them. They were spraying for spiders and bees. I had more spiders on my home than a little bit. I wound up exterminating my contract and then exterminating the spiders myself.

4 years ago

Reply from Greenix

Hi Raymond. Thank you for your feedback. Typically after the initial treatment, bug activity may stay the same or even increase as the bugs are getting disturbed from the treatment. After about 10-14 days, activity will decrease. If you continue to see bugs after this time, we would love to come back out and treat your home again for free.

Oct. 22nd, 2020

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Verified Customer

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Jeff

Our pest problems have continued even after we brought them back out and they keep trying to nickel and dime me for add on services to take care of things that should have been covered under the initial contract.

4 years ago

Reply from Greenix

Hi Jeff! Thanks for reaching out. We are sorry to hear that you have had this experience, and we want to ensure that you have a pest-free home. Please give our office a call and we can get you scheduled for a free reservice to take care of those bugs. Thank you!

Oct. 22nd, 2020

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Verified Customer

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Charlesetta Columbus, OH

Terrible. I thought they were going to be effective. They don’t come inside, they don’t go in the attic. It’s throwing away money for an expensive service that is not good at all.

4 years ago

Reply from Greenix

Hello! Unfortunately do to liability reasons we are not allowed to service in the attic. However, we do service the interior as a complimentary service. Please give our office a call and they can get that scheduled for you.

Sep. 23rd, 2020

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Kurt D

very pushy sales; I signed up to get rid of carpenter bees and was specific about this. Of course if I signed up right away I got their "discounted deal" . Come spring I had as bad of a carpenter bee problem as ever. When I called they said it was extra to treat for these. It was a scam. They are also very pushy at continuously trying to upsell you on mice control, mosquito control etc. Beware.

9 months ago

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Timothy M Bialas Omaha, NE

DO NOT USE THIS COMPANY!!! They don’t even deserve a one star. I’ve spent around $1,000 dollars with them. They came out and got everything set up but after that they didn’t maintain the traps like they said they would. They did a great job on the sale and after that they left me high and dry charging me every month. Had to call them several times to come out and service the traps, they never came out to service when they were suppose to. When they did come out they walked around my house and didn’t do anything. Didn’t reset tripped traps or resupply the traps. I watched them do this and I would check the traps after they left. I’ve been trying to get out of my contract and they won’t let me out and give me my money back. I have no problem paying for a service I receive but I didn’t receive the scheduled maintenance that they said they were going to pride and that I was paying for. They haven’t gotten rid of any pest so far. THIS COMPANY IS A JOKE!!!

1 year ago

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Hillary Ramos Lyons, IL

Worst experience with this pest Company! The first technician that came to our home seemed knowledgeable but after our first treatment to our yard all of our flowers were killed, which included bees. The Representative over the phone did not tell me that there would be a “cancellation fee” when initially speaking. I was also sent to collections without any formal notification that after a certain number of days with an outstanding balance you would be sent to collections. The Greenix Representative would not waive the cancellation fee initially until I continued to call. I would not recommend them to others for your pest needs.

1 year ago

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Andrew Moore CA

Buyer beware! DO NOT SIGN UP FOR THIS SERVICE. Once they get you under contract their service becomes night and day different. I've had multiple scheduled times cancelled (via text); they don't even have the decency to call. Then they literally cancelled their own rescheduled appointments. I've been rescheduled twice and both times were cancelled by Greenix. We had one treatment total. The person who came out seemed knowledgeable (hence the 4 out of 5 on knowledge); but within a few weeks of the treatment we saw no improvement in our bug situation. Initially they told us if that was the case they would schedule a retreatment; but when we tried to schedule the treatment was when they started the schedule and then cancel loop I've found myself stuck in to this day. I asked for them to have the tech add rodent to my plan the next time they came to treat our house and they immediately began charging me for rodent services without ever giving me the equipment or doing the rodent service. They then again scheduled the rodent service and the retreatment but these snakes failed to come through again. No tech ever came out for the second insect treatment I was promised; let alone the rodent addition. When I caught that they had charged me rodent for a month of me not having the service I called and asked them about it. They gave empty apologies and said they would refund the charge but then charged me for rodent again despite still not being able to come through for a visit. This was the last straw so I called today to cancel the service. I told them that I've now been charged for several months despite no tech coming back (still only the single initial visit). I've told them this is at least the second (possibly third or more but I don't want to exaggerate) month that I'm paying for rodent services despite not ever getting that set up at the house. My bug/pest problems are honestly worse than before Greenix first treated me (could be the time of year; but their treatment seemingly did nothing). I presented them all of these facts and the guy gave me a bunch of empty apologies. He said that he could refund the rodent charges (duh; the service that I've not ever received, how reasonable). He then goes "so how soon can we get a tech out.' I said "I can appreciate you trying to save this customer but you've failed more than 5 times at this point so I need to find a different service." They told me I'm stuck. They told me they might be able to discount my fees slightly but ultimately I signed up for a year and I'm essentially stuck (even with them failing so hard). DO NOT SIGN UP FOR THIS SERVICE!!! I am giving them a chance to rectify this. They know who this review is from because I specifically told them I was going to let people know the treatment (or lack of treatment) we've received. I told them I'd either leave a great review stating that just because thus service wasn't for me; doesn't mean it might not be a good fit for others. I understand staffing issues and I would welcome any real apology with real answers of how they would make things right. They told me my options were to pay nearly 200 to cancel outright or I'm just stuck paying a company who has failed so hard so many times. They could still make it right. I will update this accordongly if they do.

1 year ago

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Rich Chicago, IL

Do not hire. Services don’t work and when there is a problem, they are unresponsive. I hired Greenix to help with an ant problem, with spiders, and with mice. I couldn't be more disappointed. When I first signed up, their salesperson, Hudson A, explained how he takes pride in helping the clients he signs up and to let him know when I need something. That was a total lie. As you can see from the pictures, we still have a mouse problem. When I reached out to Hudson, he told me to contact a number to schedule another service. When I did, the woman put me on hold and then said they couldn't schedule anything, but someone would give me a call back. No one called me back and it's been over a week. I followed up with a text to Hudson and you guessed it, I got no response. Do yourself a favor and if you have a pest problem, don't use Greenix. Go with one of the proven companies that will take care of the issue and provide any bit of customer service if something isn’t right.

1 year ago

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vonnita curry Cardington, OH

I signed up for 2 services on 6/23. No one came out again until 10/23 ? I thought it was every 3 months? They charge you every month for the service but don't even come out to retreat until a month after the service was due. I told the service tech I wanted to cancel my service. There is a $250 charge to cancel each service. So it would cost $500 to cancel. There is any prorating on the cancellation fee. You could cancel 2 days before your contract is up and still be charged $500.00. I haven't noticed any change in the pests. I usually don't bother to post reviews but I think the way this company does business is wrong. I should have done more research. Don't make my mistake

1 year ago

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Yolanda Vega Schwenksville, PA

Our experience with Greenix has been the worst ever. Bad service, bad product, bad customer service. They use water not chemical. The same day they should spray my home and yard I could not open any of my 3 entrance doors due to the amount of bugs, mosquito's swarming the doors as well as spider weds and spiders. We would call and complain they would send someone out and still my home covered in bugs my yard the same. All summer it has been a constant battle with Greenix. This is a company that truly doesn't care about their customers. They want to charge a 250.00 cancelation free for a contract they don't tell you, you are in. The company is a scam and I truly don't think all the Greenix companies are part of the Greenix headquarters in Utah. Delaware is not in their service market. The average time any tech ever spent spraying my entire home and just under 1 acre yard was about 10 minutes. How is that possible? How is it possible to have such a huge amount of bugs, spider and cobwebs at each entrance door the same day service was provided? Greenix has to be the worst company for service, product customer service and follow up. We are paying for a useless worthless service that Greenix proudly only displays the 5 score reviews not the truthful fact filled honest reviews. Greenix sucks!!!!

1 year ago

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Todd Frazie Cincinnati, OH

Empty promises and tight contracts, no wiggle room, heavy fees to cancel ($250) before a grueling 1.5 year contract. My "heavily discounted" service was $75 a month, but that's for 1 service every 3 months! So, you are paying the company $225 dollars to spray your yard once (a service that only took a few minutes. That spray must be gold)! In fact, the service accomplished nothing as far as I could tell. Still got bug bites after service and see insects all over the place. If you are reading this, chances are that you are already stuck in this contract. They make sure you don't get a minute to look at reviews yourself and instead flash a near 5 star rating and A+ BBB rating at you. So, to you, I am here to commiserate. Let us collectively learn from our mistake. NEVER CONCEDE TO PRESSURE SALES! If they aren't able to give you time to think, it is only because they don't want you to make a reasonable decision.

1 year ago

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Sa'd Al-Quadan Frederica, DE

Bottom line, never use this company at all; 1-Poor customer service, very easy to get your money through annual contracts, however, once you sign it, you would not get your promised service and you are stuck with them for a whole year. 2-They would show up at your door step without any arrangements, if by any chance they gave you a time frame to arrange your monthly service, they show up very late by many hours, You have to be physically present to observe their work, otherwise, it will be done very poorly, i observed their "service technician" through many of my surveillance cameras around my house and yard as he though no one was watching him. 3-Their customer service is very poor, one of their customer service staff hang up the phone while i was talking because she was unable to find my account. Also when you call to complaint about how they manage their frequent service all they do is to apologize for you. YOU DO NOT NEED APOLOGIES, YOU NEED GOOD SERVICE. 4-Very poor communication between their customer service office and their on-ground technicians to update them. 5-Please spare your money and do things your self, unless absolutely necessary, then don't waste money using this company. 6-Most recent example to be given for their poor service...I was notified for my service at a certain date, i called earlier that day to verify time frame, i was told no later than 2pm, i had to stay at home to wait for them but no one showed up, i called them again but of course more apologies then had to reschedule in 2 days with specific time frame, on that upcoming appointment, no-one showed up to the appointment and then was called by their service tech many hours later stating that he apologize but his boss did not notify him regarding that service, i told him i need my service and you need to come in 1 hour, he agreed, then he called me back 10 min prior to my service and told me he cannot do service due to whether condition and i need to reschedule next day, i confirmed with him with a time frame again, no one showed up next day and no one called me to reschedule a true appointment, this is how poor their service is.

2 years ago

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Anthony R Berkley, MI

We have been dealing with voles in our yard around the house for a couple years. We tried homemade traps with poison and another wildlife control company, Wildlife X Team. While we understand voles are very challenging to get rid of, we specifically asked if Greenix could get rid of the voles. Greenix’s approach was only to use above ground rodent bait stations. Personally, we have been using this approach since the first signs of the varmints came on the scene. While it may take care of a few voles, it does not kill the fast-reproducing colony underground. Greenix does not provide any additional approach other than the rodent bait stations. There are other methods to try to get rid of, remove or annihilate the sweet little monsters, but Greenix does not have any additional resources. There is also a $249.00 early cancellation fee one should be aware of. Although their approach does not effectively eradicate voles, Greenix refused to waive the $249 early cancellation fee, but only offered to put out more stations. Other efforts we have tried includes: 1) destroyer smoke bombs – doesn’t kill them all; 2) TomCat Mouse traps – effective with peanut butter, but only takes care of those that come above ground; 3) plunger style mole traps – nothing, will try the alternative (scissor) style; 4) SuperCat gopher & Vole trap – nothing yet; and 5) VoleX and Ramik – not sure how effective as the little guys are still out there tunnelling and eating. We thought that Greenix would be the company that would take care of the problem, but not in this case. Greenix may be effective against other rodents or pests, but as it relates to getting rid of voles, we are not satisfied. Spent way too much money trying to get rid of the problem. We are dissatisfied with Greenix and would not recommend this company for anything and especially if you have a vole invasion. Don’t forget that you have to proactively call to make sure they do not continue to schedule you after the one-year contract is up. If anyone has a sure way of getting rid of these pests, patent it and start your own company. We need real solutions.

3 years ago

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Bre Middletown, DE

Never impressed with the service. Decided to cancel when they never showed up in the month of November ( like the contract said they would) They decided to show up at my door step 5 days before Christmas with zero notice (which I was promised I’d get a few day notice before any treatment) when I called to cancel the sales rep said I had to have one more treatment and they would give it to me at a discounted price before I could cancel) 3months later Greenix shows up at my door step for a treatment (again no email notification a few days before- I also checked my spam) Thankfully I was home to tell the man I had canceled because they would have been making fraudulent changes to my bank account. I called the next day questioning why I was still being put on their treatment list and they said my contract was still active. The ignorant, disrespectful and cocky sales rep kept repeating himself, trying to sell me a cheaper deal when all I wanted to do was to cancel for the SECOND time. He was either making a joke out of the fraudulent situation or just could not comprehend any of the conversation. I’ve never been so disrespected that I needed to hang up on a sales rep before! Overall horrible experience!!!!!!

3 years ago

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Shinnice Preston

The late-night sales pitches are a horrible experience. After we declined services, we realized the salesman used our name as a way to pitch services to other neighbors. Stating that we decided to transfer when we never did. It’s a really deceitful practice and turned me off to this company.

11 months ago

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suzanne love Chillicothe, OH

Please Note that in the small print.....They do not guarantee that your problem that you have for calling them for is NOT guaranteed! If you look you will find that. 1500.00 later their products did not work for us. And all we can do is pay them more. Even in contract. Believe us when we say this company is not the best. The people are great. The service is not . Try a different company that will guarantee. Thanks. CHRIS H. Whitehall Ohio

1 year ago Edited December 15, 2023

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Susan Sims Sterling Heights, MI

This is the worst company ever!!! They’re suppose do the outside and inside of your home. They provided inside service twice in over a year. When I called to complain about them not servicing the inside of my home they said I couldn’t reschedule and had to wait till the treatment. Furthermore they said I consented to 18 month contract when I confirmed a year. They are a rip off company. I called to complain and they said they would stop further payments and cancel all further charges an and any charges, but continued to charge me. Be ware they are crooks.

1 year ago

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Nate Harper Waukee, IA

Not only did they not catch any of the rodents that they claimed I had, but when notifying them we had some financial crunch to take care of, they wouldn't let us out of their 12 month contract that we pay monthly fees for. Yup, that's right, you either keep paying or they'll hit you with a $250.00 fine. To even get to that point, you have to call them multiple times, email them notification/signatures to cancel. Stay away, and just take care of pests yourselves, there is better options than this scam company.

2 years ago

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Jana Thomas

Absolutely a scam!!!!! Horrible customer service! You will be on hold, even disconnected when calling to resolve issues. They sold my neighbor and I the same package on the same day for completely different prices. They do not tell you everything that is included and blame you for not reading the contract to know and tell them what you want done. I wish I had recorded all of our conversations bc everyone tells you a different story. Save your money!

2 years ago

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Carol Luzier Warren, OH

I would give them no stars if I could. I took the 1 time treatment ($250) to get rid of my hornets. They came out 4 times and I still have the same amount of hornets I had when they started. Now they refuse to come out again unless I sign up for the yearly program. I don't want the yearly program, I just want rid of the hornets. In my opinion they are a scam, just in it for the money. DO NOT USE THIS COMPANY !!!

2 years ago

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Jesse B Pittsburgh, PA

Tonight my wife was verbally assaulted at our front door by a Greenix sales person who refused to leave our front porch and called her a "crazy b*tch" when she asked him to leave. Apparently, he has been harassing others in our neighborhood and is quite the talk on Nextdoor and the local Facebook group. We spoke with the local police and they recommend that others call in if they are harassed by the Greenix sales team (who appear to be soliciting illegally without a permit).

3 years ago

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Verified Customer

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Dawn

Customer support is not bad but their service sucks. They can’s get rid of any insects whatsoever. I would love a full refund.

4 years ago

Reply from Greenix

Thank you for your feedback. We are glad that you have had a positive experience with our customer support representatives. We are so sorry to hear that you feel like the treatments are not being effective. Please give us a call at 844-233-7378 so we can find a solution to best meet your personal needs!

Nov. 16th, 2020

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Verified Customer

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Matthew Stein

Product did not work and yet, they do not refund your money. Oh, but they did "waive" my cancellation fee due to COVID.

4 years ago

Reply from Greenix

Hi Matthew! Thank you for your feedback. We are sorry to hear about this! We want to ensure you have a pest free home, so we would love to come back out for free to retreat and make sure that all of the pests around the home are gone. Please give our office a call and a representative will be happy to help you schedule that. Thanks!

Oct. 22nd, 2020

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Ed Zyrek Milwaukee, WI

We considered having Greenix do our pest control but they wanted to rope us into a one year contract. WE only wanted it for the summer months. WE cancelled and have been fighting with them for weeks- to return the deposit. They apparently do not want to do this. I would not recommend trying these people.

1 year ago

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KENNETH MAJERUS Omaha, NE

There services did little help. Customer Service lied multiple times about end of contract. I had to call numerous times to cancel the contract as they kept telling me wrong dates of the end of the contract. Was threatened to cancelation fee even though they told me the wrong cancelation date. NEVER us this company.

1 year ago

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Allen Hoskins Southfield, MI

This poor review is strictly for the misleading agreement and cancellation process. I was told it was a one year contract, when I tried to cancel the contract I was told it was a 18 month contract. Canceling this contract has been nothing but a nightmare. I never want to deal with this company again.

2 years ago

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Brad Bacher Cincinnati, OH

$250 Cancelation fee. Moving, and wanted to save money for future home vs. transfer services. you cannot cancel without paying a $250 cancelation fee. Would not recommend becoming a monthly customer. Was not happy with Carlos as their customer service line. Very disappointed to end this business relationship that way.

2 years ago

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Gregory Kitchen

Worst customer experience of my life!! Account manager Adam (refused to give me an employee #) was absolutely the most unprofessional employee I've ever talked to. I really hope the conversation was recorded and used as a perfect example how not to speak to a customer. Would never let them on my property again... the worst!

2 years ago

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Shpresa palucaj Naples, FL

Don’t try to cancel they keep you on hold for 10 minutes before they tell you can’t get out with out a fee even though you’re contract with them is over! Don’t sign your name Their is other companies out there way better and a lot cheaper

2 years ago

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tiger lion Novi, MI

I am current customer since last one year, they signed the contract for an year and just show up every quarter for the money, In my house there are bunch of ants and this problem remains since we signed the contract they don't respond. I am cancelling the service going forward and will not recommend anyone to use this company

2 years ago

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onthemap27 Philadelphia, PA

Hands down the biggest scam going. DO NOT HIRE THIS COMPANY. After explicitly saying you do not have permission to charge my credit card, they did. They randomly show up and "say" they treated, but you will never know. After they send you a bill and let you know they treated an area that doesn't even exists. BUYER BEWARE

5 years ago

Reply from Greenix

Hello! We are sorry to hear that you had a negative experience with our company and would like to make this right. Please give our office a call and we can further assist you in coming to a resolution.

Sep. 23rd, 2020

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Jonathan Baker Clarksville, TN

Not at all happy with our services or products provided I wound up having to treat my home myself to solve problems in my walkout basement with products from a hardware store!

3 years ago

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Verified Customer

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Ravi Subbarayan

Terrible company, lousy, ineffective product, gotcha deals, rude and obnoxious support

4 years ago

Reply from Greenix

Hi Ravi! We are sorry to hear that you have had a bad experience and we want to make this right! Please give our office a call at 844-233-7378 and a representative will be able to better address your concerns. Thank you!

Oct. 22nd, 2020

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Verified Customer

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Joe

Was not happy with them at all. After treatment still had bugs. Came out to repeat no better

4 years ago

Reply from Greenix

Hi Joe! We are sorry to hear that! We want to ensure that you have a pest-free home. Please give our office a call at 844-233-7378 and a representative will be happy to schedule you for a free reservice. Thanks!

Oct. 22nd, 2020