Turner Pest Control

Name: Turner Pest Control
Rating: 1.9

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1.9

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13 User Reviews

3.8

Overall Score

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1.9

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13 User Reviews

3.8

Overall Score

Compare

LAST UPDATED: December 6th, 2023

Turner Pest Control was founded in 1971 as a family-owned business, and has grown rapidly in the 50 years since. The pest control company has served more than 60,000 households across Florida and Georgia, and currently employs more than 400 highly trained technicians who have passed stringent background checks and promise prompt, on-time pest control service.

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The Good

Tiered Pest Control Solutions
Transparent Pricing
QualityPro Certified

Tiered Pest Control Solutions

Turner Pest Control offers a number of tiered pest management plans designed to adjust to the specific needs and budget of your home or business:

TurnerGuard

TurnerGuard is the company's all-in-one pest management solution as it combines general pest control with specialized termite control to create comprehensive coverage for interior and exterior spaces. TurnerGuard comes with a complete initial inspection, customized estimate, and triannual treatments — with complementary re-treatments as necessary. It also covers the following pest problem areas:

Subterranean termite
Formosan termite
Lifetime soil termite inspection — re-treatments included
Spiders and dewebbing
Cockroaches
Bed bug control
Rodent control
Silverfish
Crickets
Earwigs
Pantry pests
Fire ants

Pest Protection Program

The Pest Protection Program meanwhile covers all the same pests as TurnerGuard — minus termite and bed bug problems.

Turner Pest Control also provides the following specialized plans:

SMART Digital Rodent Control

SMART is a completely wireless, AI-driven rodent control solution that foregoes the use of dangerous poisons or pesticides and instead opts for traps that wirelessly communicate rat and mouse activity under and surrounding your home. SMART comes with 24/7 monitoring, instant notifications, and can be added to your existing TurnerGuard plan.

Termite Treatment

Comes with complete perimeter protection, checking under patios, inside pipes, and any other high-risk area for termites. Customers can choose from three pest elimination options: the highly effective Termidor plan, the cost-effective Premise treatment, and the environmentally friendly Altriset option. Turner Pest Control can also get you a termite warranty, which acts as an insurance policy against subsequent termite infestation problems.

Mosquito Control

Comes with long-lasting barrier protection against mosquitos, noseeums, and other biting insects, monthly maintenance, and flexible, affordable treatment schedules.

Outdoor and Lawn Service

In addition to treating for fire ants, moles, and armadillos in and around your yard, Turner Pest Control will also service the following areas:

Weed control
Fertilization
Fungus control
Micronutrient treatment
Shrub fertilization
Disease control

Transparent Pricing

Pest control plans from Turner Pest control begin at $24.99 per month, with new customers receiving a $50 discount toward any new service. Specific pricing for add-on services are not disclosed.

QualityPro Certified

Turner Pest Control employs a QualityPro certified technician team. QualityPro is a certification program authored by the National Pest Management Association (NPMA), and is awarded to companies that demonstrate excellence in professionalism, employee training, customer service, and environmental responsibility. Homeowners that go with a QualityPro certified pest control company receive the benefit of the technician's expertise and the company's integrity.

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The Bad

Narrow Availability

Narrow Availability

Turner Pest Control runs 15 branches in the following cities across Florida and Georgia:

Sarasota, FL
St. Petersburg, FL
St. Marys, GA
Bonita Springs, FL
Titusville, FL
Stuart, FL
Palm Bay, FL
Ocala, FL
Ormond Beach, FL
Jacksonville, FL
Orlando, FL

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The Bottom Line

If you live in Florida or Georgia, and are looking for a local pest control expert with industry certifications and solutions for nearly every pest problem you'll encounter, Turner Pest Control is worth a look. The company provides catered treatment plans for everything from termites to bed bugs.

Customers are encourage to ask the company for its specific price points for specialized services, as well as research verified Turner Pest Control reviews before making a final decision.

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User Reviews

Star Rating

1.9

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13 Reviews

Review Breakdown

5 grade

15%

4 grade

3 grade

15%

2 grade

1 grade

69%

Sentiment Criteria

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tarus body Tampa, FL

Rolf B is our technician at the Tampa federal courthouse. He is very knowledgeable about his job and his personality is top notch. We really are fortunate to have Rolf service our facilities. Thanks

13 hours ago

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Kerry Boyer

I filed a complaint with the Better Business Bureau on Turner Pest Control because they killed my grass and wouldn't do anything about it. This is the worst company that I have dealt with. The Customer Service really sucks! The weeds in my yard were getting worse. Customers BEWARE DO NOT hire this company because you will endure bad service and treatment. They're terrible. WORST COMPANY EVER!

1 week ago

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Marcelina Bee Orange Park, FL

Very dissatisfied with their service and cannot recommend... Someone came out once for a full cleanout for the interior and exterior (2000 sq ft house and a 1.5 acre land) which took 15 minutes. The technician performed a quick 'service' and sat in the car for 45 minutes on his phone. My roach problem was not eliminated or even decreased after that visit. In addition to that, I was told they do not have the equipment available to complete the initial service and would come back when it is in, but had no information or estimated time when it would be available. Of course I was not told about their lack of equipment until the tech was done with the first service. Why charge a full fee and offer incomplete services? I cancelled the services after that first visit, since it was a joke. I was also charged 3 separate fees totaling $641 and no refunds were made when I expressed my dissatisfaction. Based on my experience, I cannot recommend Turner Pest Control and their poor services.

1 month ago

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Kerry Boyer Tampa, FL

The Customer Service is so, terrible. This company is the worst company that I have ever dealt with. They clearly don't care about their customers. I wouldn't refer this company to anyone. They killed my grass and wouldn't do anything about it. Customers be ware don't hire this company.

3 weeks ago

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J Curry Fort Myers, FL

Turner merged (sold) to an out of area company in 2022. Turners best got promoted, thats good. Newbies are not family business oriented. New techs do not take a personal interest in outcomes. Its up to you to stay on the watch for fixing issues. Previously, your personal tech new your lawn and critter/crawling insects hot spots. Going big is not good for hometown people. If you have to call Atlanta, you no longer should be sold on firm being a local family owned company. The original Turner was exceptional and proud of personal touch.

7 months ago

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Bonnie Marshall Saint Augustine, FL

I have never been SO disappointed in a company as I am Turner. I didn't have much of a choice because my home builder hired them to do the Termite protection. So, after meeting initially with the Tech (Mike) - I also signed up for the lawn and bug treatment. (After this meeting I was told by my builder that they had already paid for the Termite protection for the first year... so I spent $650.00 as I was misled by the Tech! My lawn is now FULL of weeds and dead spots, they don't show up as promised or scheduled..... I have YET to see an "inside" guy to put down anything... I have sent email after email... even RESPONDED to an email because they can't "process my card" - and have STILL not gotten a reply. They are HORRIBLE and the WORST mistake I ever made was signing the contract they are now in BREACH OF.... EDITED to say that I got an email today cancelling my service - and telling me I owe them $315.00 for services they did NOT complete. They did a total of 2 lawn services...and destroyed my yard. Lawn service is $45.00 a month / Bug Service is $60.00 and they never performed a single service! I will have to pay WAY more then that to FIX what they did!

6 months ago

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Wallace Savory Fernandina Beach, FL

I had a date on April 3rd at my building with a Turner person. Nobody showed up, I called and was pleasant with the result that someone would call me. As of today, April 11th nobody from Turner has called me. My conclusion is that these people are at the very least rude and probably incapable. My advice would to not deal with them and hope they choke on their own stuff. Wallace Savory

7 months ago

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Carlos Anderson Winter Garden, FL

WORST COMPANY TO WORK WITH.... THEY SHOULD BE CALL “TURNERS COLLECTORS” INSTEAD OF TURNERS PEST CONTROL !!!!! I have been paying this company for the last 14 months and 6 months ago I tried to terminate their services for the same issues that I have been having for the whole contract. The weed that growths at my St. Augustine grass is the best friend of Turner's services. Weed growth stronger and stronger after every single service and my St Augustine grass is dying slowly...... Funny Fact... every time that the lawn technician came to my house said... you need to sharp the blades of your mower machine even dough I used a brand new one the past couple of times. In February, I had the Annual Termite Inspection with Turner, and Turner's "Tech" recommended replacing some of the termite traps and adding more around my property. To this day, 2 months after the inspection, they have not come in and completed their own recommendation considering that the service was paid for in advance and they did not perform the original installation correctly My house is full of spiders, fire ants and wasp nest and they just charged my Credit Card....... I have been calling them for the pass 2 months and they just asking me to reinstate payments in order to make any corrections. STAY AWAY FROM THIS COMPANY !!!!

1 year ago

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Casey Alvarado Bakersfield, CA

Turner Pest Control is a great pest control company. Family owned, it is easy to get a hold of them and if needed, they will squeeze in visits in between services at no additional cost.

1 year ago

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Gary Sorrento, FL

We used Turner when we 1st moved into our new home 4 years ago. Turner was recommended by our builder. Turner's cost was somewhat high in our opinion at the time, but since we were new to the area, we decided to use their service for termite control, lawn and shrub care and pest control. Furthermore, Turner's service and attention to detail wasn't nearly as good as the one we had used in our previous home for several years, Massey Services. So, after 3-4 months w/ Turner, we contacted Massey and negotiated an agreement that was less costly than Turner's.

1 year ago

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Jean Farrell Venice, FL

Never called to say they were coming, only way I knew they came was the sign on the front lawn. The lanai pool cage was not swept for spider webs. Had a rodent problem even though I have bait boxes. Would not recommend.

1 month ago

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Cerise Gibson Orlando, FL

Horrible customer service, communication and service. DO NOT USE! They will waste your time and money! I now have to find another service!

1 year ago

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Hay anne Cape Coral, FL

Unprofessional people who don't do what they say they will do.

10 months ago