Sprague is a family-owned company that has been serving homes and businesses with pest control services since 1926. They eliminate more than seven species of pests for customers in four states. The company was started by W.B. Sprague and now provides services from nine regional service centers. As an active partner in internationally recognized Copesan, Sprague's services also extend throughout North America.
Sprague's stand-out feature for commercial businesses is its flagship program called the BrandSmart Pest program. This program aims to go above and beyond the common Integrated Pest Management (IPM) offered by many pest control companies. Most Integrated Pest Management programs on the market treat already existing pest control issues while the BrandSmart Pest program focuses on preventing such issues in the first place. BrandSmart's Pest Program offers businesses the following:
Another positive aspect to Sprague's commercial services is that they are environmentally sensitive. This means the company strives to leave less of an environmental footprint by targeting the pest infestations at their source of origin rather than just spraying everywhere. The Industries Sprague serves includes:
Sprague also offers businesses a Guaranteed service follow-up and issue resolution. This is cost-effective since paying for additional follow-up services to resolve unresolved pest issues can get expensive.
For residential customers, Sprague offers a family-friendly protocol named HomeSmart PestTM Protection. This program has two versions: one for general pests and one specifically for termites. With HomeSmart PestTM Services, customers can expect six service visits - each designed to protect them from specific pest threats. Each treatment plan is customized to meet each customer's pest control needs-called an interior and exterior program. The customized initial interior and exterior program will be followed up with visits every other month. If additional treatments are needed between those visits, the customer will receive a re-treatment service at no additional charge.
One caveat to the Residential HomeSmart PestTM services is that although they treat ants, rodents, insects, and termites, this coverage is only available in what they term as "select markets". It is required that customers contact them directly to find out if the Sprague office in their region is one of these select markets.
In terms of payments, Sprague does not disclose pricing options to potential customers. For example, although there is a contract, Sprague does not disclose the details of their contracts. Customers have to contact the company directly to learn any contract details.