Name: Saela
Rating: 4.5

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Melissa Warner Midvale, UT

They explained everything were kind and did everything that we had concerns about let us know we had a few other nest we didn’t know about.

4 years ago

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Jim Casagrande Parker, CO

Good, professional service. The technician answered my questions and made sure to let me know if there were any issues, he'd return to resolve.

4 years ago

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Jenifer Wilson Excelsior Springs, MO

Trey was great! So informative of what he was doing and happy to answer any questions we had. Great experience for our first time!

4 years ago

Reply from Saela

Thank you so much for your feedback, Jennifer! We love hearing things are going well and will be sure to pass the praise along to our wonderful service specialist Trey. Please let us know if there is anything more we can do to take care of your home. Feel free to give us a call at 866-529-0864 should you have any questions or concerns we can help with!

Apr. 27th, 2020

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Jessica Campbell Blue Springs, MO

They are very good. They will come out and re-treat for free if you are still having problems. My issues are resolved!

4 years ago

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Marie Colorado Springs, CO

The techs are always pleasant and helpful and have no problem answering any questions we have. It's always a good experience.

4 years ago

Reply from Saela

Thank you so much for your feedback, Marie! We love hearing things are going well and will be sure to pass the praise along to our wonderful service specialists. Please let us know if there is anything more we can do to take care of your home. Feel free to give us a call at 866-529-0864 should you have any questions or concerns we can help out with!

Apr. 22nd, 2020

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Mike Nunamaker Kansas City, MO

Fast friendly service. After a couple of applications we are definitely noticing a significant reduction in bugs in and around our home.

4 years ago

Reply from Saela

It's our pleasure! Thank you so much for allowing us to take care of your home Mike. We love hearing things are going well. Please feel free to give us a call at 866-529-0864 if there is anything else that we can do to make sure your home is properly protected from pests.

Apr. 22nd, 2020

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mary miller Shorewood, IL

Service has been great. Matt is very knowledgeable about these various pests and explains everything he does to keep the pests away.

4 years ago

Reply from Saela

Thank you so much for your feedback, Mary! We love hearing things are going well and will be sure to pass the praise along to our wonderful service specialist, Matt. Please let us know if there is anything more we can do to take care of your home. Feel free to give us a call at 866-529-0864 should you have any questions or concerns we can help out!

Apr. 22nd, 2020

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Julie Worth, IL

Wonderful company ! Great communication! Excellent, friendly , courteous , knowledgeable employees . Highly recommended!

4 years ago

Reply from Saela

It's our pleasure Julie! Thank you so much for allowing us to take care of your home. Please feel free to give us a call at 866-529-0864 if there is anything else that we can do to make sure you are taken care of!

Apr. 22nd, 2020

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Jake Dupaix Sandy, UT

Since I’ve been using Edge we haven’t had any issues with bugs inside or out. They are very professional with great customer service.

4 years ago

Reply from Saela

It's our pleasure Mr. Dupaix! Thank you so much for allowing us to take care of your home. Please feel free to give us a call at 866-529-0864 if there is anything else that we can do to make sure you are taken care of!

Apr. 22nd, 2020

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Phylip Leslie Cedar City, UT

Always a great experience. They always go the extra mile. If we mention a problem with bugs or flies they put out traps to solve the problem.

4 years ago

Reply from Saela

Thanks for your thoughts Phylip! If there is ever anything more, we can do for you, please just let us know. We are always happy to help.

Apr. 22nd, 2020

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Michelle Cox , IL

Been a customer for years now and am never dissatisfied. Always prompt, professional and knowledgeable. Highly recommend!

4 years ago

Reply from Saela

Thank you for sharing your experience with us! We love feedback from our customers. We're always happy to help. If there is ever anything more, we can do for you, please just let us know at 866-529-0864. Thank you!

Apr. 22nd, 2020

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Mitchell Black Blue Springs, MO

I’ve used many pesticide companies over the years and Edge has the best service, they want to do a good job, they listen and are helpful.

4 years ago

Reply from Saela

Thank you for sharing your experience with us! We love feedback from our customers. We're always happy to help. If there is ever anything more, we can do for you, please just let us know at 866-529-0864. Thank you!

Apr. 22nd, 2020

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Holly Salt Lake City, UT

I don’t appreciate being called over and over again while I’m busy at work!!!!! Leave a message or a text and wait for my response. Don’t just show up and do things. I’m not home. There for I’m paying for a full service and end up only receiving a partial service. Call more in advance so I can schedule to be home or make sure the service is performed at a time I will be home. 😡😡😡😡😡

4 years ago

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Brittany Wilkinson Herriman, UT

I have used Edge and I think they were very professional and did a great job protecting my home. The customer service was always very helpful.

5 years ago

Reply from Saela

Thank you for sharing your experience with us! We love feedback from our customers. We're always happy to help. If there is ever anything more, we can do for you, please just let us know at 866-529-0864. Thank you!

Apr. 22nd, 2020

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kakyo Redmond, WA

Cheater. Not telling the real price before we signed up with them. They told us there would be one regular service every three month and each cost about $140. And there would be one "follow up" service 4 weeks after initial service. But they didn't tell us the this "follow up" also cost $140. Misbehavior of sales man. When the sales man came to my home, he shows us the map of our neighborhood and a list of their customer name, address and service time. This certainly leaks the privacy information of residents living their.

5 years ago

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Nick Giudici Denver, CO

They overcharge and under deliver and will be incredibly rude about it. We hired them to get rid of some moths and they never did. We called time and again and they refused to try anything different. They just send over someone who doesn't know squat about bugs to spray their same stuff they do for everyone. If it doesn't work for you, they're all out of ideas. After they fail you, don't take their offer of "free" service. They charge for it! Not exactly free, right?

5 years ago

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Mike C Burbank, IL

DO NOT HIRE THIS COMPANY!!!! Edge was hired for rodent control only. I signed a 1 year contract with them. Their service consisted of sending out a technician to place regular wooden mouse traps in the house and a bait station outside. I was under the impression they were going to do much more. They charged over $100 per month for something I could have done for $15 and 10 mins of my time every month. When I tried to cancel my service they charged me for 50% of the remaining service. WHAT A JOKE!!!! This company is a RIPOFF stay far away!!!!

6 years ago

Reply from Saela

We apologize for your experience, Mike. We are always looking for ways to improve. We strive to make things as clear as possible. That's why we train our sales reps to reiterate multiple times the length our customers are signing up for. Certain discounts are available for longer lengths of agreements, like the one you have. We also send you everything you signed and make sure you watched our welcome video. We want to be as transparent as possible. Just so you know, we only use the best products on the market and as a result, we tend to flush out untouched nests inside your home. This can cause an increase in visible activity but we assure you that that is our product working. You will see a decrease in activity. Some nests take longer than others but we will always keep coming back until you are completely taken care of.

Dec. 7th, 2018

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Diana Hessler Lenexa, KS

Make sure you understand they have a cancellation fee! Tried to make my case that we had been customers for over 3 years. Husband wants to do it himself. Wanted them to waive the fee or part of it. No go! They lost a return customer!

6 years ago

Reply from Saela

We apologize for the confusion, Diana. We strive to make things as clear as possible. That's why we train our sales reps to reiterate multiple times the length our customers are signing up for. Certain discounts are available for longer lengths of agreements, like the one you have. We also send you everything you signed and make sure you watched our welcome video. We want to be as transparent as possible. Again, we apologize for any frustrations. If there is anything more we can do in servicing your home, please let us know. We thank you for your time and wish you the best!

Aug. 23rd, 2018

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Natalia Portland, OR

The stuff they spray against ants and spiders really works: great quality and result, timely service, courteous employees.

6 years ago

Reply from Saela

Thanks for your thoughts, Natalia! Remember, we will come back out for free as many times as you need to make sure you are taken care of. Please, let us know if you ever need anything more. We are always happy to help.

May. 22nd, 2018

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Joanne Bishop Wilsonville, OR

After seeing more ants, from previous visit. Edge came back out and did more spraying, very pleased with the technician.

6 years ago

Reply from Saela

Thank you for sharing your experience with us, Joanne! We love feedback from our customers. We're always happy to help. If there is ever anything more we can do for you, please just let us know.

May. 22nd, 2018

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Lavonne Blue Springs, MO

The person that treated our home was very nice and professional, especially when I wanted him to repeat an area in my home because it looked like it needed it again. Lol

6 years ago

Reply from Saela

Thanks for your thoughts, Lavonne! Remember, we will come back out for free as many times as you need to make sure you are taken care of. Please, let us know if you ever need anything more. We are always happy to help.

Apr. 18th, 2018

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Brian Hislop South Jordan, UT

everything was great, he called 30 minutes out, asked about our needs, did his work and talked to us explaining everything when complete

6 years ago

Reply from Saela

Thank you for sharing your experience with us, Brian! We love feedback from our customers. We're always happy to help. If there is ever anything more we can do for you, please just let us know.

Apr. 18th, 2018

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LarryEdwards Wilsonville, OR

They do a thorough job and are respectful of our property and that of our neighbors. They look for problems, not just a routine process.

6 years ago

Reply from Saela

Thanks for your thoughts, Larry! If there is ever anything more we can do for you, please just let us know. We are always happy to help.

Apr. 16th, 2018

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Karen Zocchi Beaverton, OR

Service people show up on time. They have all been polite, respectful and professional. Very willing to meet my schedule. Product is very effective.

6 years ago

Reply from Saela

Thanks for your thoughts, Karen! Remember, we will come back out for free as many times as you need to make sure you are taken care of. Please, let us know if you ever need anything more. We are always happy to help.

Apr. 16th, 2018

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Teresa L Ditlow Dacono, CO

Very happy with our service!!! The last person we had was very good. Felt very confident that everything is being done.

6 years ago

Reply from Saela

Thanks for your thoughts, Teresa! Remember, we will come back out for free as many times as you need to make sure you are taken care of. Please, let us know if you ever need anything more. We are always happy to help.

Apr. 13th, 2018

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JAMES SLOUP Downers Grove, IL

thorough professional service. technician was knowledgeable and explained everything the visit included and what to expect from it

6 years ago

Reply from Saela

Thanks for your thoughts, James! Remember, we will come back out for free as many times as you need to make sure you are taken care of. Please, let us know if you ever need anything more. We are always happy to help.

Apr. 13th, 2018

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Shon Scoville Lehi, UT

I had a EDGE rep come to my house. I live right by a field. They told me that their product was the only one that will effectively keep spiders out of my house. But, after I declined the service, the saleperson became pretty aggressive saying that I was not making a smart decision. I didn't like that.

2 years ago

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Ron Thurgood Denver, CO

Overall I am seeing results with regard to some of the pest control. I don't feel like I know what they have done on each visit. I don't have much contact and miss when they come. Most of the items are outside, but we have had traps and needs inside that I think they don't do because I miss the visit because I am at work etc.

2 years ago

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M N Kaysville, UT

We use Edge and have had a satisfactory experience. Seems a bit overpriced and I wish they would schedule times when they could come inside. I don't want to have to catch them every time. Whenever I have issues, they come right back and take care of it, but I'd prefer it to be done right the first time.

4 years ago

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PessoaJ Herriman, UT

We have had edge for quite a while with no problems. I can call and request a repeat visit if I see activity and they have never once questioned that.

4 years ago

Reply from Saela

Thank you for sharing your experience with us! We love feedback from our customers. We're always happy to help. If there is ever anything more, we can do for you, please just let us know at 866-529-0864. Thank you!

Apr. 22nd, 2020

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James Larson Pleasant Grove, UT

They are very professional and always asks if there are any problems such as spiders, mice, wasps, etc. If we are unhappy or notice something they need to treat, they are usually there within 48 hours.

5 years ago

Reply from Saela

Thank you for sharing your experience with us! We love feedback from our customers. We're always happy to help. If there is ever anything more, we can do for you, please just let us know.

Feb. 14th, 2019

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TyGuy Sandy, UT

They're a little pricey, but honestly we don't see many spiders in the house very often since we've had Edge coming out monthly. If we do see any critters inside, Edge is really quick to come out and spray again.

6 years ago

Reply from Saela

Thanks for your thoughts, Ty! Remember, we will come back out for free as many times as you need to make sure you are taken care of. Please, let us know if you ever need anything more. We are always happy to help.

Dec. 12th, 2018

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Nancy L. Sandy, UT

I am a current customer of Edge and have loved their service. They are always prompt and courteous. I value their service and highly recommend them!

6 years ago

Reply from Saela

Thank you for sharing your experience with us! We love feedback from our customers. We're always happy to help. If there is ever anything more we can do for you, please just let us know.

Dec. 7th, 2018

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nothappywithedge Tulsa, OK

Don't accept any "DISCOUNTS" from them! It is a scam to enter a contract. They will over you a discount of $$$ for your next ## visits. Would you like a $10 off discount? Just say NO!!! In the end they will attempt to charge for 50% of the remaining services that still had that discount

3 years ago

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James Wadsworth Orem, UT

The service didn’t work. I still see losts of bugs everywhere. The guy doing the job wasn’t very happy to be there and each time the guy doing the job has been very quick, feels like they don’t even get anything done on my property.

4 years ago

Reply from Saela

Thank you for your feedback and for letting us know about this experience. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please feel free to reach out to us at 866-529-8064 and we would love to help take care of you. Thank you.

Oct. 13th, 2020

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dan steel Aurora, CO

All around good service. The technician showed up within a few hours of my call. All my questions were answered.

4 years ago

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Delroy Payne Kansas City, MO

Dominique did an awesome Job. Very knowledgable about the product and very professional and courteous toward my home.

4 years ago

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Chris jenkins Herriman, UT

Excellent service . The service man arrived when he said they would and he went the extra mile on all our rock walls

4 years ago

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Tarsha Mzredapple Hammond, IN

So far so good & I like how they work out a payment plan not only that I have had some great ppl to come out

4 years ago

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Gayle Channahon, IL

Fast and courteous serviceman. Explained everything he found and was very personable. I highly recommend this company.

4 years ago

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Brian Light Salem, OR

Very professional, prompt, courteous, and extremely knowledgeable. Plan on sticking with them for awhile.

4 years ago

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Patricia Valenzuela Salt Lake City, UT

I had to have a service between services and it was free! They were so nice and thorough. Helped ease my concerns !

4 years ago

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Donna Crnich Plainfield, IL

Was not home but my son was he said Daniel was very good. Sprayed basement, upstairs and kitchen/sunroom.

4 years ago

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Gail Ostergren Monument, CO

We had griffen out helping us and he was very knowledgeable about both the pest control and lawn care.

4 years ago

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Shirl Bender Hazel Crest, IL

I had a wonderful first time experience. Nick was very knowledgeable, smart, and very customer friendly. Keep him employed with the company!

4 years ago

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David Daugaard Romeoville, IL

Professional and knowledgeable. Very pleased with the service I received from Edge. I recommend them.

4 years ago

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Crystal Grant ,

Was having them come out for mice. Just found out today spraying for bugs is included. Yah! Thanks so much!!

4 years ago

Reply from Saela

It's our pleasure Crystal! Thank you so much for allowing us to take care of your home. Please feel free to give us a call at 866-529-0864 if there is anything else that we can do to make sure you are taken care of!

Apr. 22nd, 2020

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Lloyd Arnold Worth, IL

The service is quick and thorough. The technician s were friendly and well informed There are no negatives needed

4 years ago

Reply from Saela

It's our pleasure Lloyd! Thank you so much for allowing us to take care of your home. Please feel free to give us a call at 866-529-0864 if there is anything else that we can do to make sure you are taken care of!

Apr. 22nd, 2020

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Jamie Luster Spring Hill, KS

Great service! They call you first to verify if any concerns. They take the time to do things right.

4 years ago

Reply from Saela

It's really our pleasure Jamie! Thank you so much for allowing us to take care of your home. Please feel free to give us a call at 866-529-0864 if there is anything else that we can do to make sure you are taken care of!

Apr. 22nd, 2020

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Josh Rininger ,

Great service very quick and friendly Chelsea was very respectful and explain thing as she did her job

4 years ago

Reply from Saela

Thank you so much for your feedback Josh! We love hearing things are going well and will be sure to pass the praise along to our wonderful service specialist, Chelsea. Please let us know if there is anything more we can do to take care of your home. Feel free to give us a call at 866-529-0864 should you have any questions or concerns we can help with!

Apr. 22nd, 2020