Name: Saela
Rating: 4.5

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Terry N Carter Salt Lake City, UT

Great service and fair price. Have used Edge for many years and id I have any questions I get an immediate answer. Always calls ahead of visit and this is good so I can inform them if i have any concerns. Appreciate the friendly servicemen.

3 years ago

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Linda Sharp Cedar City, UT

We’ve been with Edge for two years now and have been very happy with the service. A couple of times I’ve asked them to come back and they were quick to do so. Had a problem with pantry moths and they came back Several times to check and treat until they were gone.

3 years ago

Reply from Saela

Thank you for sharing your experience with us Linda! We love feedback from our customers. We're always happy to help. If there is ever anything more, we can do for you, please just let us know at 866-529-0864. Thank you!

May. 8th, 2020

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Ron Honsik Plainfield, IL

Just treated our home so I won’t see the products full potential for a little bit, but what I will say is if the products are any indication of the sales call, tech or professionalism so far, I will be pleasantly happy with our decision to go with Edge.

3 years ago

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Nicole Walker Englewood, CO

We were seeing some activity, I was worried about having someone out during this pandemic, but Erwin was fantastic (as alway) and out first thing the very next day. He worked extra hard to hit everything from the outside so he didn't have to come in. I am a grateful for the wonderful, thoughtful service

3 years ago

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Marge Naperville, IL

Edge provides excellent customer service. Calls are returned promptly, services are completed and the techs are friendly, respectful and courteous. I’ve been an Edge customer for almost two years and have never been disappointed with their services!

3 years ago

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Dennis White Independence, MO

Each time Edge provides service at my parent's home I am impressed. The ease of scheduling, the thorough job that is done, and the professional attitudes are amazing! My parents are elderly and the technicians that have been to their home have all been friendly and caring. I could not ask or expect more. Top Tier company!

3 years ago

Reply from Saela

Thank you so much for your feedback Dennis! We love hearing things are going well with your parents' service and will be sure to pass the praise along to our wonderful service specialists. Please let us know if there is anything more we can do to take care of your home. Feel free to give us a call at 866-529-0864 should you have any questions or concerns we can help with!

Apr. 27th, 2020

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TiffanyB Colorado Springs, CO

Have had edge for over a year now and they are amazing. I went from a TON of indoor spiders, wasps, and mice at move in, to Having my home back in just a few weeks. Their pricing for service is fair and they never mind the drive to my out of the way location. I’ll keep using edge as long as I own a home!

3 years ago

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Kelly Weber Nashville, TN

They are very timely, professional and friendly! Love the customized options that work best for our home. The best thing is that their products used work amazing and are safe! We are very happy with their service! A+ All around!

3 years ago

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Samaria Harris Aurora, CO

They were fast very educational about everything they were doing before they did it!. Also they came a believe 2 hrs early then expected but called to make sure that was ok so yes they are very professional!. I definitely recommend this company!.

3 years ago

Reply from Saela

Thank you so much for your feedback Samaria! We love hearing things are going well and will be sure to pass the praise along to our wonderful service specialists. Please let us know if there is anything more we can do to take care of your home. Feel free to give us a call at 866-529-0864 should you have any questions or concerns we can help out with!

Apr. 22nd, 2020

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Fascia Edwards Chicago, IL

Edge has helped my property to become virtually pest free since have the service for about over a year pest free and happy they always try to accommodate my busy schedule and return if they need to without a lot of added stress. Keep up the good work and Thank You!

3 years ago

Reply from Saela

Thank you so much Fascia! It's wonderful to hear things are going great. Please feel free to give us a call at 866-529-0864 if there is anything else that we can do to make sure you are taken care of!

Apr. 22nd, 2020

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C. Weeks Chicago, IL

My experience was awesome. After filling out the online inquiry, Edge reached out right away! The service was nothing short of amazing. Our tech Daryl was very professional and informative. I especially love the follow up appointments to insure that my pest problems stop completely.

3 years ago

Reply from Saela

Thank you so much for your feedback! We love hearing things are going well and will be sure to pass the praise along to our wonderful service specialist. Please let us know if there is anything more we can do to take care of your home. Feel free to give us a call at 866-529-0864 should you have any questions or concerns we can help out with!

Apr. 22nd, 2020

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Michelle Brock Saint George, UT

Better pest control than any of the other companies. I find contract commitments annoying but they do a great job at a very reasonable price. I have had them come out in between at no cost. They are always responsive on the phone and quick to re-treat. Just good business.

4 years ago

Reply from Saela

It's our pleasure Michelle! Thank you so much for allowing us to take care of your home. We love hearing things are going well. Please feel free to give us a call at 866-529-0864 if there is anything else that we can do to make sure your home is properly protected from pests.

Apr. 22nd, 2020

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Diane Mathias Evergreen Park, IL

Edge came to my house for the first time today. They were professional, thorough, patient, and explained everything. They guarantee their work and and arrange follow up visits in a timely manner. Looking forward to the results and peace of mind!

4 years ago

Reply from Saela

It's our pleasure! Thank you so much for allowing us to take care of your home. Please feel free to give us a call at 866-529-0864 if there is anything else that we can do to make sure you are taken care of!

Apr. 22nd, 2020

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Wendy D Canby, OR

Mark was one of the best service providers with Edge that we have had. He came to reservice our home today and his attention to detail was impeccable and greatly appreciated! He also had a professional and friendly demeanor. Thank you Mark!

4 years ago

Reply from Saela

We love Mark and are so glad you do too! Thank you so much for allowing us to service your home, Wendy. Please let us know at 866-529-0864 if there is anything we can help with.

Apr. 22nd, 2020

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Rebecca S Kansas City, MO

Excellent customer service!!! We used a local reputable company prior to switching to Edge and have had zero complaints since making the change. Edge has resolved issues that were not effectively managed by the previous company. The products are exceptional and far superior to their competitors!!! I wish we had switched sooner!

4 years ago

Reply from Saela

We are grateful that you chose us to make sure the pests are kept at bay Rebecca! Thank you so much for allowing us to take care of your home. Please feel free to give us a call at 866-529-0864 if there is anything else that we can do to make sure you are taken care of!

Apr. 22nd, 2020

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Mike Dolan Basehor, KS

Asked for an estimate on line and a rep was on the phone with me within minutes. They came out the same day and did their initial treatment. The technician was on time, knowledgeable, courteous and thorough. My wasp problem has decreased noticeably in just 24 hours. So far, so good.

4 years ago

Reply from Saela

Thank you for sharing your experience with us! We love feedback from our customers. We're always happy to help. If there is ever anything more, we can do for you, please just let us know at 866-529-0864. Thank you!

Apr. 22nd, 2020

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Holly Bigelow Salt Lake City, UT

Edge has been great. They are on time, they are professional, and very helpful. They also are compassionate and non-judgmental. I started with another company, and the experience has been a night-and-day difference. It is such a relief to finally have someone I can trust dealing with my problem.

4 years ago

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Theresa Baranska Tacoma, WA

I was super impressed that they were able to get back to my home to reservice because I had a small house ant problem. They were very conscientious of keeping me and my home safe by coming to my door completely protected. I also was impressed with their knowledge and the short amount of time they needed to take care of the problem.

4 years ago

Reply from Saela

Thank you for sharing your experience with us! We love feedback from our customers. We're always happy to help. If there is ever anything more, we can do for you, please just let us know at 866-529-0864. Thank you!

Apr. 22nd, 2020

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Marla C Hicks Kansas City, MO

This my first time with Edge and the customer service was great, from phone to exterminator it was wonderful. They seem very confident, experience, understanding, friendly, and know what they're doing. They made me feel that I choose the right company to handle problems with the rodents in my house, it'll be worth. Yes, thanks Edge 😁

4 years ago

Reply from Saela

Thank you for sharing your experience with us! We love feedback from our customers. We're always happy to help. If there is ever anything more, we can do for you, please just let us know at 866-529-0864. Thank you!

Apr. 22nd, 2020

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Sherry Rind Lynnwood, WA

I contacted this company because they said they used products that are not lethal to other animals. After some confusion with the contract, the company did respond. My suggestion is to clearly explain the contract at time of purchase. The business manager's response to another customer's complaint says: "we are always very thorough about the sign-up process. We go over the agreement with you, have you sign it, and send you copies of everything. There are four different sections that we go over, and each explains the servicing and scheduling." That is a total lie. No one went over the agreement, no one explained, no one sent me a copy.

5 years ago

Reply from Saela

Sherry, we apologize for your experience. We strive to make every interaction with us a positive one. It is part of the protocol to send you a copy of your agreement right after the sign-up process is complete. We apologize if this did not happen. Sometimes it can get stuck in a spam or trash folder. We'd be more than happy to make sure you receive a copy. Please feel free to give us a call at 866-529-0864. We are always happy to help!

Oct. 16th, 2018

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Sara Hillsboro, OR

They were punctual and effective. Very happy with the service and I will definitely use them again and refer to friends and family. Friendly and polite and it was no trouble at all when we had to call them out a second time. They came to spray for ants and rats, so far so good!

6 years ago

Reply from Saela

Thank you for sharing your experience with us, Sara! We love feedback from our customers. We're always happy to help. If there is ever anything more we can do for you, please just let us know.

Apr. 19th, 2018

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Dave DeNormandie Lockport, IL

Mike, our service tech, listens to any concerns we may have about bugs, and handles the rest. Being very early in the season, it’s hard to tell the effect so far. But I don’t have any visible bugs, and I know if I see any, Edge is just a quick call away.

6 years ago

Reply from Saela

Thank you for sharing your experience with us, Dave! We love feedback from our customers. We're always happy to help. If there is ever anything more we can do for you, please just let us know.

Apr. 18th, 2018

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Marisa Tesch Auburn, WA

Great service. Technician came out. Looked around; discovered there was a problem and immediately starting treating. He walked me through the contract, asked if I had seen the video and detailed what products were going to be used.

6 years ago

Reply from Saela

Thank you for sharing your experience with us Marisa! We love feedback from our customers. We're always happy to help. If there is ever anything more we can do for you, please just let us know.

Apr. 16th, 2018

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Marie Salt Lake City, UT

He came on time, nicely dressed, polite, courteous, was complete in spraying where needed, explained what he was doing, took the time to listen to us to further help us in eradicating those bugs. Carefully not to step where he would get hurt, moved around furniture and sprayed where it was needed

6 years ago

Reply from Saela

Thanks for your thoughts, Marie! Remember, we will come back out for free as many times as you need to make sure you are taken care of. Please, let us know if you ever need anything more. We are always happy to help.

Apr. 16th, 2018

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Leilani Romer Kansas City, MO

Edge is always timely, friendly and helpful. They offer several services and always give great discounts for bundles. Their techs are knowledgeable and unobtrusive when they come to service our yard. Very satisfied with my experience so far.

6 years ago

Reply from Saela

Thanks for your thoughts, Leilani! If there is ever anything more we can do for you, please just let us know. We are always happy to help.

Apr. 16th, 2018

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Lynn Littleton, CO

Our technician Patrick always calls to let us know he's on his way and shows up when expected. He answers questions and addresses concerns on the spot, even reminding us that he can come back any time between scheduled service if pest concerns arise.

6 years ago

Reply from Saela

Thanks for your thoughts, Lynn! If there is ever anything more we can do for you, please just let us know. We are always happy to help.

Apr. 16th, 2018

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Julie Morse Beaverton, OR

Great customer service displayed by my technician. He wore booties inside my apartment and was very thorough to spray all the areas he could reach considering my house is full of boxes from having just moved in. I can tell all the spiders are moving on out as I've seen on the front porch area scrambling away.

6 years ago

Reply from Saela

Thank you for sharing your experience with us, Julie! We love feedback from our customers. Remember, we will come back out for free as many times as you need to make sure you are taken care of. Please, let us know if you ever need anything more. We are always happy to help.

Apr. 16th, 2018

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Stacie Stilwell, KS

In trying to proactively initiate my first ever treatment with Edge, I talked to 5 different people being transferred several times and also being told twice that I would have to be ‘called back because that department is busy on another call’. When someone did show up to do treatment (after I was told I would need to be available from 12-4pm for their arrival) and then that guy was only there to do mosquitoes and that someone else would be showing up later for my other bug treatment! Totally inconvenient! After a call back to headquarters we got it sorted out. It shouldn’t be this complicated when a potential customer is looking for service! Not a great first impression.

6 years ago

Reply from Saela

Stacie, we apologize for the frustration you experienced during your first treatment. We strive to make every interaction with us a positive one. We really do have a great service and hope that your next treatment goes a bit more smoothly, so that we can earn a better rating and review from you in the future. Remember, we will come back out for free as many times as you need to make sure you are taken care of. Please, let us know if you ever need anything more. We are always happy to help.

Apr. 13th, 2018

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Michelle Jones Castle Rock, CO

The service guys are very polite and professional. If I find any problems between services they come out and retreat no problem and no extra cost. The service takes care of the spiders for the most part, I can not stand them.

6 years ago

Reply from Saela

Thank you for sharing your experience with us, Michelle! If there is ever anything more we can do for you, please just let us know. We are always happy to help.

Apr. 13th, 2018

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Donna Renton, WA

Excellent service - so responsive! Edge Servicing will be there when they say they will and will do a thorough job every visit. I appreciate the call when they are about 20 minutes out, and that they will complete the visit even if no one is home. No complaints after nearly a year of service. Thank you!

6 years ago

Reply from Saela

Thank you for sharing your experience with us, Donna! We love feedback from our customers. We're always happy to help. If there is ever anything more we can do for you, please just let us know.

Apr. 11th, 2018

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Makenzi Saint George, UT

We have had a great experience with this company. We have been customers for almost a year now and the issues we were having are gone. Their servicemen are very knowledgeable and friendly. I would highly recommend this great company.

6 years ago

Reply from Saela

Thanks for sharing your thoughts with us, Makenzie! If there is ever anything more we can do for you, please just let us know. We are always happy to help!

Apr. 11th, 2018

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Alex Rogerson Saratoga Springs, UT

A rep from Edge came to our home and although we were considering looking for a new provider, we informed him that we were happy with the company we were with, but we'd be willing to listen to his pitch. We were impressed with the sales pitch and decided we wanted to help out this rep. We then discussed pricing...The quarterly price was $30 more than we currently paid. When asking if they would meet our old price or do one treatment for free to see if it's worth the switch, we were then told that he would not be able to meet any competitor pricing or offer us a 'free trial' or anything. Not super impressed with that modeling. Most pest control companies are very similar, so why would I spend $120 more per year for potentially the same frustrations I was currently experiencing?! Not worth it, but giving 3 stars because I did think the salesman did a good job and was very personable.

6 years ago

Reply from Saela

Alex, we apologize for your experience. We strive to make every interaction with us a positive one. We really do have a great service and only use the best products on the market. We pride ourselves in providing a high quality long lasting service. We'd love the opportunity to prove it to you and hope to earn a higher rating and review from you in the future. Please feel free to give us a call at 866-529-0864. We're always happy to help!

Oct. 16th, 2018

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Jennifer Ogden, UT

Best pest control company I have ever used. Edge not only did what they said they would, they actually did an additional service at no cost because of the situation we were facing. The technician was very nice and they called to let me know exactly what time they would be there. If you are looking for a pest control service you owe it to yourself to look into Edge.

4 years ago

Reply from Saela

Thanks for your thoughts, Jennifer! If there is ever anything more, we can do for you, please just let us know. We are always happy to help.

May. 15th, 2019

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Lesa Burgess Pleasant Grove, UT

I had a good experience with Edge Pest Control. I love the guarantee that they will come back in between services for free if there are any issues that they don't catch while there for your service call. I have noticed a significant decrease in the amount of bugs we have seen in the house and even outside, especially wasps which I didn't even realize had a couple nests outside.

5 years ago

Reply from Saela

Thank you for sharing your experience with us, Lesa! We love feedback from our customers. We're always happy to help. If there is ever anything more we can do for you, please just let us know.

Aug. 27th, 2018

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Josh Brudwick Longmont, CO

Very happy with my first service. They arrived during their scheduled time. Luis was very knowledgeable and explained the whole process to me before he started. I look forward to being rid of our spiders and wasps.

3 years ago

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Natalie Loyd Kearney, MO

Great experience! Very professional! Kye R, the serviceman, was thorough, kind, and very explanatory. We are glad to be rid of the wasps and spiders that like to hang out around our house!!

3 years ago

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Linda Hirt Longmont, CO

Dillon was a great salesman. Personable and humorous too! Luis was friendly and down to earth, safely applying the pest control solution. I'm looking forward to reducing the spiders in my house! Thank you!

3 years ago

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Chris Lynnwood, WA

Matt was very friendly, professional and extremely efficient. He was thorough with explaining the service and setting our expectations. Thank you for prompt and friendly service Matt!!!

3 years ago

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Jenn Chicago, IL

My technician was awesome. Very polite, professional, and thorough. We have used other pest services before, but Edge is by far the best. Thank you for taking care of my home.

3 years ago

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Chrisin Loveland, CO

Customer service was great from speaking to the first person through getting the service done. Came out same day and did a great job and I appreciated them explaining everything to me.

3 years ago

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judith udchtiz Oak Lawn, IL

Overall happy. People behind the phones.... hmmm. Sometimes kinda rude and insulting especially the last one I talked to!! Most Of the technicians are great. Had one that was ‘training ‘ another. And I was trying to show them the inside areas that needed to be treated and the trainer just kept talking like he was trying to distract me Didn’t appreciate that.

3 years ago

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Jordan McVay Cedar City, UT

I only just had my first service them and I loved my technician, Chase. Super informative and a nice guy. However. Their sales people knocked on my door even though I have a no soliciting sign very visible on the door itself. I also just received a phone call advertising there mosquito service. I've lived in the area for years and never had a problem so when she asked when they could out me down for I declined and said I didn't need it. She then went into a very matter of fact speach about how with COVID-19 still going around that we should get their service to prevent mosquitos and the spread of the disease. I declined again, said thank you, and hung up. I am now looking for a different service because anyone who's sales script instructs them to capitalize on a pandemic and scare people into signing up for their service is rotten in my opinion. I work in the clinical provide field and am very informed. There is no proof and it highly improbable that you will get COVID-19 through mosquito bites.

3 years ago

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Barbara Laskowski Greeley, CO

Great experience. Very professional and showed up when they said they would. Brand new to us as we have just moved in to our new home but have heard really good things about them from our neighbors and friends.

3 years ago

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Lysa Byous Kansas City, MO

Reliable services and no bugs! I couldn't even be on our deck without my ankles getting chewed up when no one else got but. Since we started with Edge, I've been able to sit outside at any time.

3 years ago

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Elisa Ford Woods Cross, UT

Initially they were great to talk to and informative and helpful. Then I get a follow up, I never knew the time they were coming until the technician said he was less than 30 minutes away. The guy didn’t even seem to know what I had serviced. I had to tell him what areas were sprayed. Lack of professionalism.

3 years ago

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Jourdan Brigham Kirkland, WA

Very easy to work with - flexible and communicative. Also like that they’ll come out for free in between scheduled quarterly services if you’ve seen any uptick in bug activity! They’re also efficient and clean!

3 years ago

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Anita Blue Springs, MO

This was my first initial visit. I thought they were awesome. Took their time answering all my questions. Checked out all my concerns. Time will tell if the problem is solved. Very impressed the service.

3 years ago

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James Hester Saint George, UT

Chase and Charlie are really 6 stars. Professional, courteous and very presentable. They explain everything they are doing and have done. Cockroaches beware!! The two-fisted Edge boys have come to town!!

3 years ago

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Molly Moore Parker, CO

Edge was quick to get back to me with a quote and getting someone out to our house for service. On the service day which was the next day. The tech was very professional and provided great service. Highly recommended!

3 years ago

Reply from Saela

Thank you for sharing your experience with us! We love feedback from our customers. We're always happy to help. If there is ever anything more, we can do for you, please just let us know at 866-529-0864. Thank you!

May. 8th, 2020

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Frances Voss Kansas City, MO

Last week was our 3rd visit for bedbug control. The 3rd time seems to be the charm. My recliner chair that was a big problem, seems to have no bedbugs in it. Yea! I have not had any bedbugs in my bed for a few days now. I am pleased with Trey's service last week. Very professional and polite. Eager to help also.

3 years ago