Founded in 2006, Pointe Pest Control serves commercial and residential properties in Idaho, Montana, Oregon, and Washington.
The company's founder, Jacob Borg, worked for four different pest control companies in nine different states to pay for college. He learned the tricks of the trade before launching Pointe Pest Control.
The company is certified by the National Pest Management Association (NPMA).
Inspections are free and provide you an accurate cost estimate for pest control services. Rather than sending a technician to give you a quote, Pointe sends state-licensed inspectors to make sure that they set your home or business up with the right service protocol for your unique needs.
Pointe’s formulas and traps target the following pests:
The company also offers bed bug control and termite control, which require a more intense treatment protocol.
Pointe provides a quality product based on the composition, active ingredients, formulations, and methods of application. These pest control products are compliant with their labels (no off-label use) and with laws and regulations pertaining to both residential and commercial settings. Customers are encouraged to learn more about the products on the company's website.
If you're not home when the technician treats your property, you'll be kept up to date with treatment details via a service delivery e-ticket. Pointe tracks all its service vehicles and geo-stamps its invoices so you know that your service was done where and when your invoice says.
Pointe will re-service your property if you're still seeing pests after a treatment. You are eligible for a refund if you're still not satisfied after the re-treatment.
Questions and billing concerns can be addressed online with Pointe. Through the customer portal, you can do the following:
While Pointe treats for rodents, it does not treat for squirrels, raccoons, birds, or any other wildlife larger than a rat.
Pointe Pest Control does not make pricing available to potential customers. Customers have to contact the company directly and schedule an inspection to learn about packages and pricing details.
There is also an absence of information regarding contracts, liability insurance, cancellation fees, and related details.
While it's true that pricing is based on a number of factors and no two properties or pest problems are alike, prospective customers would benefit from knowing the base pricing model so they can compare Pointe Pest Control to other companies prior to going through the hassle of formal inspections and estimates.
Vicki Eugene, OR
2 years ago