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Pointe Pest Control

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1 User Review
LAST UPDATED: September 8th, 2021

Founded in 2006, Pointe Pest Control serves commercial and residential properties in Idaho, Montana, Oregon, and Washington. 

The company's founder, Jacob Borg, worked for four different pest control companies in nine different states to pay for college. He learned the tricks of the trade before launching Pointe Pest Control. 

The company is certified by the National Pest Management Association (NPMA).

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The Good

  • Inspection Protocols 
  • Pest Library 
  • Product Transparency
  • Treatment Guarantee
  • Customer Portal

Inspection Protocols 

Inspections are free and provide you an accurate cost estimate for pest control services. Rather than sending a technician to give you a quote, Pointe sends state-licensed inspectors to make sure that they set your home or business up with the right service protocol for your unique needs.

Pest Library 

Pointe’s formulas and traps target the following pests: 

  • ants
  • spiders
  • rodents
  • ticks
  • fleas
  • stinging pests 

The company also offers bed bug control and termite control, which require a more intense treatment protocol. 

Product Transparency 

Pointe provides a quality product based on the composition, active ingredients, formulations, and methods of application. These pest control products are compliant with their labels (no off-label use) and with laws and regulations pertaining to both residential and commercial settings. Customers are encouraged to learn more about the products on the company's website.

Treatment Guarantee

If you're not home when the technician treats your property, you'll be kept up to date with treatment details via a service delivery e-ticket. Pointe tracks all its service vehicles and geo-stamps its invoices so you know that your service was done where and when your invoice says. 

Pointe will re-service your property if you're still seeing pests after a treatment. You are eligible for a refund if you're still not satisfied after the re-treatment. 

Customer Portal 

Questions and billing concerns can be addressed online with Pointe. Through the customer portal, you can do the following: 

  • Make a payment
  • Chat
  • Call
  • Text
  • Request a quote
  • Leave a review 
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The Bad

  • No Wildlife Control 
  • No Pricing Information 

No Wildlife Control

While Pointe treats for rodents, it does not treat for squirrels, raccoons, birds, or any other wildlife larger than a rat. 

No Pricing Information

Pointe Pest Control does not make pricing available to potential customers. Customers have to contact the company directly and schedule an inspection to learn about packages and pricing details.

There is also an absence of information regarding contracts, liability insurance, cancellation fees, and related details. 

While it's true that pricing is based on a number of factors and no two properties or pest problems are alike, prospective customers would benefit from knowing the base pricing model so they can compare Pointe Pest Control to other companies prior to going through the hassle of formal inspections and estimates. 

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The Bottom Line

Pointe Pest Control stands out among other pest control companies by offering the following: 

  • Thorough inspections by a state-certified inspector
  • Complete product transparency 
  • Online customer portal 

We can't compare Pointe's pricing to other companies because its pricing model is not readily available. Unfortunately, this is not uncommon in the industry. We would like to see more companies offer upfront estimates on their websites.

All pros and cons considered, Pointe is a strong contender for high-quality pest control. This company is worth checking out if you live in Idaho, Montana, Oregon, or Washington. 

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Vicki Eugene, OR

Always find Erik personable and knowledgeable. Thank you Erik. Requested appointment time frame was followed, as was the phone call on his arrival time.

2 years ago

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