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McCloud Services

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LAST UPDATED: October 4th, 2021

Since opening in 1904, McCloud Services offers homeowners and businesses the most up-to-date and cutting-edge pest management services. The company founder, William Bailey McCloud, began his career as a manufacturer and distributor of sheep and cattle dips. Over time he expanded to selling rodenticides and insecticides.

McCloud Services is currently a stockholder (and founder member) of Copesan. Copesan is an alliance of regional pest control companies that provide quality pest control services to their local communities. The McCloud website states, "Copesan is the premier network of quality, pest management experts serving clients throughout North America."

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The Good

  • Company Principles
  • Industries Served
  • Bed Bug Management
  • Environmentally Friendly

Company Principles

McCloud Services started as a family-owned business and to this day, strives to maintain that culture. The company aims to treat employees and customers with care and respect — McCloud Services boasts having employees who've stayed with the company for over 30 years.

McCloud believes that its success was built on the following five basic principles:

  • Innovation — bringing fresh ideas and change to the business with each succeeding generation
  • Vision — leadership by each generation making the business stronger
  • Culture — sustain a company culture based on the core values
  • Relationships — industry, family, team, and loyal customers
  • Service — a passion for delivering on the commitment to protect customer's health, property, safety, and the environment

Industries Served

McCloud Services takes pride in the go-to company for some of the toughest pest management challenges. The company specializes in meeting the pest control needs of commercial businesses in the central region of the United States.
McCloud Services is a service provider for the following industries:

  • Food Industry (Commodity, Food Processing, Food Packaging, Grocery, Restaurants)
  • Health Care
  • Pharmaceuticals
  • Property Management
  • Hospitality
  • Manufacturing 

The pest control programs are designed to prevent pest related problems that could damage a business's reputation or brand.

Bed Bug Management

Bed bugs can be extremely damaging to a business. McCloud Services offers several highly effective bed bug treatment programs. McCloud can use its thermal remediation technology to quickly get rid of bed bugs or if a customer prefers the company can do a conventional treatment.

Environmentally Friendly

One major highlight is McCloud's environmentally friendly practices. They offer IPM (integrated pest management) solutions in the food supply chain of custody, health care, hospitality, property management, and retail industries. These environmentally-friendly integrated pest management programs offer:

  • A customized program that meets each business' needs
  • Quality Assurance oversight for regulatory compliance
  • A response time that works for the client
  • A flexible schedule to fit each business' operational needs
  • Professional services provided by thoroughly trained, accredited and certified employees
  • Service specialists who understand the issues associated with the food supply chain of custody
  • A staff entomologist for technical support and identification of insects
  • Bio-remediation (use of non-pathogenic bacteria to break down organic wastes in drains and floor areas) for cafeterias, commercial kitchens, and restrooms
  • Service capability in food processing environments throughout North America
  • Electronic documentation accessible on a dedicated, secure website, with trend reports and same-day notification of pest issues available

The Bad

  • Residential Treatment
  • Service Area

Residential Treatment

Although McCloud Services mainly focuses on commercial properties, the company does offer a Home Protection Plan or a One-Time Corrective Service for residential customers. However, there is little information on pricing, treatment process, and what pests are covered. Instead of providing this information on the site, the company encourages customers to call and find out more information.

Service Area

McCloud Services pest control solutions are only offered in 9 states.

The company is headquartered in Illinois and provides high-quality pest control solutions to residents of Illinois, Indiana, Iowa, Kansas, Kentucky, Missouri, Tennessee, Ohio, and Wisconsin.


The Bottom Line

McCloud Services has plenty of experience with pest management and strives to provide quality work. The company is extremely focused on customer satisfaction and aims to treat every customer like family.

For commercial, industrial businesses in the Midwest, McCloud is a feasible option — especially for those in the food supply industry.

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Susan Sheetz Rockford, IL

3 weeks ago I had a tech go out to inspect for Bed Bugs. They sent me a report stating the resident had BB's. Offered no solutions on report. Report was not completely filled out. I placed several calls of a 2 week period to try to get a treatment. I left messages for tech, manager and his/her manager. NEVER A RETURN CALL. Terrible Terrible communication!!!

2 years ago