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9 User Reviews
LAST UPDATED: September 13th, 2022

Massey is a pest prevention, termite protection, and landscape company. Massey has more than 30 years of experience under their belt and strives to reach 100% customer satisfaction. Massey promises to provide quality services with quick response times to protect homes and businesses. With over 500,000 customers throughout Florida, Georgia, Louisiana, Texas, North and South Carolina, and Oklahoma Massey guarantees customer satisfaction.

The companies mission statement states that: Massey Services will be the leader in providing an environmentally responsible and superior service.

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The Good

  • Free Inspections
  • Money-Back Guarantee
  • Five Step Process
  • Termite Control
  • Landscape Services

Free Inspections

Massey offers free pest and termite inspections to potential customers. Inspections can be easily scheduled on the company's website. The pest control service will provide a free inspection and custom treatment for the following common household pest species:

  • Ant control — for white foot, crazy, ghost, Argentine, and fire ants
  • Cockroach control — for American, German, Asian, and Australian roaches
  • Spider control — for black widow and brown recluse spiders
  • Flea and tick control — including cat fleas and brown dog ticks
  • Rodent control — for house mice, roof rats, and Norway rats
  • Other pest control — including earwigs, silverfish, and millipedes
  • Mosquito control — comes with annual or seasonal treatment or a one-time treatment for events

Money-Back Guarantee

If a customer is not satisfied with the results of their treatment, Massey will send a technician to resolve the pest issue at no additional charge. If the problem persists after 30 days, Massey will continue to provide service at no additional charge until the customer is satisfied, or refund the customer their last regular service payment.

Five Step Process

Massey technicians believe that there is a better alternative to pest management: Pest Prevention. Without the use of harmful pesticides Massey targets where bugs live/breed outside the home and will eliminate the cracks and crevices they use to get in. The Massey Five-Step Process keeps pests out of its customer's homes throughout the entire year:

  1. Massey performs a thorough initial pest inspection inside and outside the home.
  2. Eliminates any existing pest problems.
  3. Identifies any existing issues and creates a customized program for the house.
  4. Inspect and seal any new points of entry.
  5. Target pest prevention treatments to the exterior of the house.

Massey's Pest Prevention targets common pests that are sometimes found inside and outside the home during any time of the year, common pests are ants, cockroaches, spiders, fleas, ticks, rodents, and others.

Termite Control

Massey's termite treatment boasts to be the most comprehensive program in the pest control industry. Customers can expect the following when they choose the Massey's termite guarantee:

  • Covers the cost of repairing any termite or wood destroying insect damage with an unlimited re-treatment and repair guarantee
  • Cover the structure and contents of the home
  • Massey inspects the property every year
  • Allows customers to transfer the termite protection to a new house when moving
  • The Total Coverage Termite Protection plan includes protection from all wood destroying insects including the Eastern Subterranean Termite, Formosan Subterranean Termite, Drywood Termite, Powder Post Beetle, and the Old House Borer. For those concerned if they're house has termites, Massey will provide a free termite inspection to give a peace of mind. 

 Landscape Services

Along with its Pest Prevention program, Massey offers landscaping services and lawn care. The GreenUP lawn care service is a comprehensive program that allows customers to have a healthy happy lawn. Massey provides customers with a plant and grass specialist who can answer all questions and provide expert advice on what plants to choose and thrive in specific areas. The service includes:

  • Blended lawn fertilizer for maximum nutrition
  • Preventive pre-emergent weed control
  • Eliminates weeds, disease and insects
  • Annual core aeration
  • Annual soil pH testing
  • Mowing and pruning recommendations
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The Bad

  • Service Not Available in All States

Service Not Available in All States

Currently, Massey's pest control services are only available in Florida, Georgia, Louisiana, North Carolina, Oklahoma, South Carolina, and Texas.

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The Bottom Line

Massey is an experienced pest control company that offers free inspections and a money-back guarantee. Customers can expect excellent customer service from the companies 2,000 team members and a thorough website with plenty of information on the companies comprehensive plans and programs. One of the best thing about Massey's Services is that customers can choose from a variety of services. The company takes care of termites and other common pests, but also provides lawn care and irrigation programs. Massey's team members are trained to focus on making a difference and building trusting relationships with everyone they interact with.

However, the company only offers its services in 7 states: Florida, Georgia, Louisiana, North and South Carolina, Oklahoma and Texas.

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Star Rating

4.2

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9 Reviews

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Marcus Bullock Buford, GA

I have my Pest Control and Lawn Maintenance with Massey. They are responsive to my needs and are always on time and professional. Highly recommend them for both services.

3 weeks ago

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Karen Blanco Altamonte Springs, FL

They have been in service to many apt. and condo complexes in central Fl. They do at least consistently show up as scheduled.

1 week ago

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Gary Sorrento, FL

We used Massey services, pest control, lawn and termite control in our last house up until 4 years ago when we moved. We were very happy with their pricing, especially when we discovered that pricing was somewhat negotiable, plus the give a 5% discount when paying an annual agreement invoice. When we moved into our new home 4 years ago, we 1st used another company recommended by our builder. We were not happy so we went right back to Massey again. Massey tries very hard to please when the results may not be as expected, such as working on getting a greener lawn, We also use Massey for termite protection and pest control. Generally we are very pleased with their service and pricing....have been for over 14 years now (except for that 2-3 month period when we moved into our new home 4 years ago and had a different service)

6 months ago

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Erinmarie Xian Seffner, FL

Massey treated the business building where my gym was located. I was concerned that I would be impacted by the use of chemicals but it never affected me adversely. They were courteous and efficient bc I never saw a bug in the gym area.

6 months ago

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carole abel Palm Coast, FL

had an inspection by Massey late last year and was not impressed. when the tech arrived, was not dressed in uniform but jeans and a work shirt that had no Massey logo- i asked for ID as the Massey vehicle was not in sight. he limited the inspection to just the exterior of our home, as that was the free part. to inspect inside, i would need to sign a contract for services that i may not need, i was really disappointed, so i just said that outside would be enough, he made a few suggestions and gave me a card with 10% for initial HOME inspection to get the interior inspected by appointment- i never called- did not like the way they do business- just got a follow-up phone call from Massey this week asking if i wanted the inspection as the 10% was no longer offered so i told them i was not interested in the services, inside or outside- i'd call some one else, for sure, when and if we do.

6 months ago

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Lesa Burgess Pleasant Grove, UT

Massey is a wonderful company with great service. The people that helped us were all quite friendly. They did a great job inside and outside and I was very satisfied with them all the way around.

4 years ago

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Victoria Mcculler Gainesville, FL

Friendly customer service. It’s a process to handle the pest control but they work with you.

5 months ago

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Belsy Franco Columbia, SC

I used this company for many years and I love its very professional good price and excellent customer service

1 year ago

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O.G. KO Columbia, SC

Wonderful Company that provides short notice service

4 years ago